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All 337 Chennai (Madras) hotels

Aloft Chennai, OMR - IT Expressway

4.0 of 5 Hotel   |   OMR-IT Expressway, 102, Rajiv Gandhi Salai | Sholinganallur, Chennai (Madras) 600 119, India
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Aloft Chennai, OMR - IT Expressway
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Ranked #50 of 337 Hotels in Chennai (Madras)
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180 reviews from our community

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    11
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangalore, India
Contributor
11 reviews 11 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Aloft, Chennai on OMR road is a nice Trendy Business Hotel. Neat & Clean rooms with all needful in place. Breakfast & Food spread is fine. The Professionalism in dealing with Customer needs at Reception desk, shall improve the Service level of this place. Might be that I had not a great experience, to be specific, even an early eve... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stay over all experience was good. 24 hour coffee shop and heart of the express IT way is the add on benefit's. Pool table is available but they don't allow you to play after eleven in the night. Any way I don't prefer to stay week ends in this hotel,you will feel very kind of city atmospeare..

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Aloft is a nice hotel with a very tastefully done up lobby. The bar WXYZ is trendy and very different from other hotels. While the trendy ambience sets the tone for the evening, the service staff at the bar appeared to be too busy chatting amongst themselves to notice us. We had to frantically wave each time to get their... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Hotel room costs are fine but they have a strange cut off time of 1030 pm for food orders while the bar is open well into mid night !! To add to that the kitchen service was so poor and they don't seem to be doing anything about it except apologising

Was this review helpful? Yes 1
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review

Dear Guest, Thank you for taking the time to write your comments on Trip Advisor. I am very sorry to read that we did not meet or exceed your expectations on the restaurant experience. The issues that you have described is certainly not representative of the type of service we aim to provide at our Hotel. I sincerely hope that... More

Bangalore, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

When my check-in was being processed, someone interrupted for a cab booking. Desk support started attending to that request making me wait. It was at 9pm and I had a business call at 9.30pm. Please coach desk staff on basic etiquette of first-cum-first serve. He did not had basic courtesy to ask my permission before helping other person on cab... More

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kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review

Dear Guest, Thank you for patronizing Aloft Chennai and for sharing your views about the hotel on TripAdvisor for your recent visit. At the outset please accept our sincere apologies for not living up to your expectation.Your sincere feed backs on arrival experience at front desk ,the room linen conditions and food at the restaurant has been been taken in... More

Chennai (Madras), India
1 review
4 of 5 stars Reviewed August 22, 2014

Had checked into the Aloft Chennai on a weekend in June, was our wedding anniv and i happened to mention it while making the booking. Imagine our pleasant surprise to find that we had been upgraded, and a lovely "happy wedding anniv" cake awaiting us in the room ! The buffet lunch ( and breakfast next morning) was quite nice... More

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kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review

Dear Guest, Thank you for staying at ALOFT Chennai ,OMR IT EXPRESSWAY on your wedding anniversary and also for sharing your review with us on TripAdvisor. Centrally located in one of the city’s most developing commercial areas, our hotel is preferred amongst the business and leisure travelers. It is nice to know that your stay with us was at par... More

Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

I stayed at Aloft during the month of July along with my Speakers who had come from all over the world! Our experience was amazing. I have been seeing many of the reviews above and I fail to understand how some guests rave while some praise the hotel. This is a good study of peoples attitudes and positivity /negativity !!... More

Was this review helpful? Yes 1
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review

Dear Guest, Many thanks for giving us the opportunity to serve you and for sharing your experience with us on TripAdvisor. It is great to know that your stay with us was a delightful and rejuvenating one. At Aloft , we are inspired by redefined segment infusing urban inspired,tech-forward sensibility, modern design and an energetic, social guest experiences at an... More

Ottawa, Canada
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 3, 2014 via mobile

My stay was short because I never expected an Aloft to be so disappointing. I do not wish to return. The service at the front desk, housekeeping and the bar was terrible. The food was mediocre. The lobby was at times very noisy......

Was this review helpful? Yes 1
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review

Dear Guest, Thank you for staying with us and for sharing your views about the hotel on TripAdvisor. At the outset please accept our sincere apologies for not living up to your expectation.We are equally disappointed that you were not happy with our services and Hotel features..While we may not be able to do much about the physical aspect of... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 22, 2014

Last monday our company arranged a dinner for us.the food was not at all good .no taste.not hot.no hygine. We had a lot of hopes but we were really disappointed.the management need to look at the level of service they offer.

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kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review

Dear Guest, Thank you for choosing Aloft OMR IT EXPRESSWAY as a preferred dining option when you had visited us with your team. Please accept my sincere apologies for the disappointing experience you had at the restaurant We have taken necessary corrective steps to ensure that we do not receive such feedbacks from our guests. We greatly appreciate your patronage... More

Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 2, 2014

I had a priviledge to visit Aloft hotel for a quick get together with office collegues. Like the ambience very much and the set up. It gives a very fresh feeling. However the service which i received at the bar was very poor. While they had the offer for the day, there were incorrect billings which we received at the... More

Was this review helpful? Yes
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review

Dear Guest, Thank you for posting your valuable feedback on Trip advisor. My sincere apologies for the disappointing experience you had at our signature bar WXYZ. We have taken your feedback in all seriousness and have initiated various corrective steps in training our talents to ensure that we extend personalized and prompt service to our guests. We thank you for... More

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Additional Information about Aloft Chennai, OMR - IT Expressway

Address: OMR-IT Expressway, 102, Rajiv Gandhi Salai | Sholinganallur, Chennai (Madras) 600 119, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aloft Chennai, OMR - IT Expressway 4*
Number of rooms: 129
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Also Known As:
Aloft Chennai, Omr - It Expressway Hotel Chennai (Madras)

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