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All 338 Chennai (Madras) hotels

Hilton Chennai

5.0 of 5 Hotel   |   124/1, J.N.Salai, Guindy, Chennai (Madras) 600032, India
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Ranked #15 of 338 hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Shamik Kumar M New Delhi, India
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400 people have reviewed this hotel

Traveler rating
    198
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It has a great location and a rooms are spacious. But the finger food served at the bar on the top floor is very average, which can be improved upon. The breakfast is a healthy spread and good quality.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Parag S, General Manager at Hilton Chennai, responded to this review

Thank you very much for staying at Hilton Chennai and rating us as a Good Business Hotel on Trip Advisor. Your constructive feedback has been taken on board. I look forward to welcoming you back to Hilton Chennai. Please feel free to reach me for any further assistance at parag.sawhney@hilton.com. Kind Regards, Parag Sawhney More

Bangalore, India
1 review
5 of 5 stars Reviewed 2 weeks ago

I would rate this par above excellence in terms of their service, their support and the hospitality towards their guests. The Front Office team were very helpful and requests were attended with a great sense of responsibility. This would take them to great heights. Wishing them all, good luck for their future.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

Many thanks for choosing to stay at Hilton Chennai. I am very pleased to learn of your fantastic experience, please rest assured as I have shared your kind comments with the Front Office team. We look forward to welcome you back in the near future. Please feel free to reach me for any further assistance at parag.sawhney@hilton.com Kind Regards, Parag... More

Auburn, Alabama
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel many times in the last 16 months. The customer service at this hotel is the best I have experienced in my 50 years of travel. On this trip, my wife was suffering with a sinus infection. The front desk offered to bring in a physician, and the restaurant provided soups and fruit in the... More

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

Thank you very much for your continued patronage and for giving us the opportunity to continuously improve our quality of products and services. I completely agree with you that our team members indeed go an extra mile to ensure that every guest feels cared for, valued and respected. We thank you again for taking the time to share your fantastic... More

Bristol, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

12:45 am, Sunday morning, and all I can here is the incessant bass line from the rooftop nightclub. I am on the 4th floor, a full 6 floors away from it, yet I am still kept awake. I phoned reception who asked if I wanted to be moved to a quiet room. A quiet room? Did I forget to mention... More

Was this review helpful? Yes 5
Parag S, General Manager at Hilton Chennai, responded to this review

Thank you very much for choosing to stay at Hilton Chennai. I am terribly sorry to learn of your partially satisfactory experience. Please rest assured as we have taken your constructive feedback on-board and you will indeed be allocated a quite room for all your future visits. Please feel free to reach me at parag.sawhney@hilton.com for any assistance and I... More

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel appearance and security is good. They made the children feel special. But, there were many things that didn't work. None of the power outlets worked except the one in the bathroom. The bathroom flush didn't work. Their instructions book in the room said that free wi-fi is available for guests on the floor I stayed in. But, it... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

Thank you very much for choosing to stay with us at Hilton Chennai. I understand that you were not completely satisfied with your stay on this occasion. I sincerely apologize for the inconvenience caused to you. Please rest assured that I have taken your comments on-board and corrective actions are in place. Please feel free to reach me directly on... More

Potomac, Maryland
Top Contributor
60 reviews 60 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 4 nights at the Chennai Hilton in August 2014. When I got there, there was a mix-up with my reservation. They had me down to stay starting one night later. The hotel staff were courteous and offered to bring me some tea or coffee while sorting things out - full credit for handling what could have been a... More

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

It is such a pleasure to learn that you had a pleasant experience at Hilton Chennai. I fully agree with you that our restaurants serve very sumptuous cuisines and our chefs take a lot of pride in delivering a high class meal experience. Please rest assured as I have shared your compliments with my entire team. We look forward to... More

Penhook, Virginia
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed with Hilton Chennai on 11 August. As a top tier rewards member you come to expect and deserve a few perks for continued loyalty. Not the case here. I was told I was upgraded to next level room status , sure hate to see what one level below was. Once in the room, I noticed the sheets where... More

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

Thank you very much for staying at Hilton Chennai and taking the time to share your experience. I understand that you were not completely satisfied with your recent stay and I sincerely apologize for the shortfall on this occasion. Please rest assured as we have taken your constructive feedback onboard. May I kindly request you to forward your contact details... More

Gurgaon, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

- Warm Staff - Good Location - Good Restaurant (Excellent Breakfast Spread) - Large property befitting a 5-star property (Welcome change from small/ dingy hotels of UK) The only issue that I faced was an billing for an extra day - I had to do few follow-ups to get this regularized. Other than this everything else is really good

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

Thank you very much for staying with us and taking the time to share your views. I completely agree with you that it indeed is the warm and friendly customer service which differentiates Hilton Chennai from the rest. Your feedback on the billing has been taken on-board; please rest assured I will take the necessary steps. We sincerely apologize for... More

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night only, was very lucky to be there on a Saturday night. The Roof top pool side cub 'Q bar' was excellent, very helpful & warm staff,very well appointed rooms and lot of great options to Dine-in,would definitely stay at this hotel whenever visit Chennai.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

Thank you very much for choosing to stay with us. I am delighted to read that you had some time during your short stay to enjoy Q bar. Your comments certainly encourage us to continually better ourselves in order to deliver higher levels of guest satisfaction. We look forward to welcoming you back soon. Please feel free to reach me... More

Senior Contributor
29 reviews 29 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel us very near to the airport and can arrange to pick you up and drop you back to the sir port. The hotel is very nice with a lovely lobby we ate here 3 evenings once in the Indian restaurant once in the main one and once in the lobby. All meals very very nice and the service... More

Was this review helpful? Yes
Parag S, General Manager at Hilton Chennai, responded to this review

Many thanks for choosing to stay at Hilton Chennai. It is such a delight to read that you were impressed with the service standards and professionalism with which the team serves our guests. QBar indeed is the talk of the town, however, I have made a note of your feedback on the music on weekends and corrective actions are being... More

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Additional Information about Hilton Chennai

Address: 124/1, J.N.Salai, Guindy, Chennai (Madras) 600032, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Chennai 5*
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TripAdvisor is proud to partner with Agoda, Orbitz, Expedia, Booking.com, Travelocity, Tingo, BookingOdigeoWL, Priceline, Hotels.com, Otel and Venere so you can book your Hilton Chennai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chennai Hotel Chennai (Madras)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Chennai (Madras) #13 Luxury Hotel in Chennai (Madras) #17 Romantic Hotel in Chennai (Madras) #25 Family Hotel in Chennai (Madras)
Hotel Class
Official Description (provided by the hotel)
Hilton Chennai is strategically located in the well-planned neighbourhood of Guindy, away from the city’s hustle and bustle, yet with easy access to the finest entertainment and shopping complexes in Chennai. With key IT Parks and business districts nearby, Hilton Chennai is close to major tourist attractions. Guindy National Park is about 3 kms away while Marina Beach, the old town of Mylapore that houses the ancient temple of Kapaleeswarar, San Thome Basilica and the Government Museum are all about 40 minutes away. A short 15 minute drive takes you to both the domestic and the international airports. ... more   less 
Number of rooms
204

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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