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Naila Bagh Palace - Authentic Heritage home hotel

Moti Doongari Road, Jaipur 302004, India
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Naila Bagh Palace - Authentic Heritage home hotel
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Ranked #104 of 307 Hotels in Jaipur
A recent review
5 of 5 stars Reviewed February 19, 2015
anup2704 New Delhi, India
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231 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
1 review
5 of 5 stars Reviewed February 19, 2015

Palace hotel emerges from chequered past to charmed present. The hotel is an old palace but renovated into a class hotel. We requested for an early check-in, it was approved, we request for a late check-out, it was approved also, even on a off season time, some hotel would not have approved it. The reception personnel especially Mr. Vikas were... More 

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Washington DC, District of Columbia
Top Contributor
117 reviews 117 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed December 25, 2014

Declining property - not sure why - we do know that tourism is down in India so perhaps there's not maintenance like there was 5 years ago. Pool has been closed for several years. Exposed wiring in rooms. Tired spaces. And an owner who was on site but chose not to acknowledge his paying guests. Location was fine. Hotel staff... More 

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NailaBagh, Manager at Naila Bagh Palace - Authentic Heritage home hotel, responded to this review

Dear Mam, Thank you for taking out time to write us a review. Our clients comfort is of utmost importance to us and we will in devour to improvise on any /all relevant points of your review. Having said that, we were extremely surprised to read your review about our pool not being operational for 5 years!! .The pool with... More 

Mumbai
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

Nice heritage property. Well appointed rooms with staff that is courteous and eager to please! Was in Jaipur for a couple of days on a business visit and was fascinated by the grandeur of the Haveli, that has been converted into this hotel. Highly recommended.

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NailaBagh, Manager at Naila Bagh Palace - Authentic Heritage home hotel, responded to this review

Dear Sir, Thank you for sparing your valuable time to share your feedback on your stay at Naila Bagh I am glad to know that you had a wonderful stay and were thoroughly impressed with the hospitality and service. It was indeed a pleasure having you at the Naila Bagh and we look forward to welcoming you soon again. Kind... More 

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

This was my first time in Jaipur, was visiting to look around and check out the city. The lady in my life suggested a heritage hotel and I thought, why not! We booked the room after reading reviews, there were good ones but read a few bad ones too but I can assure you I didn't find a thing to... More 

Was this review helpful? Yes 1
NailaBagh, Manager at Naila Bagh Palace - Authentic Heritage home hotel, responded to this review

Dear Sir, Thank you for sparing your valuable time to share your feedback on your stay at Naila Bagh I am glad to know that you had a wonderful stay and were thoroughly impressed with the hospitality and service. It was indeed a pleasure having you at the Naila Bagh and we look forward to welcoming you soon again. Kind... More 

Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 3, 2014

Overall we enjoyed our time at the Naila Bagh Palace. Undoubtedly, it is a really lovely property with fantastic history and we loved the look and feel of the entire hotel and our room (the lobby/sitting room is really spectacular). We also like that it is a smaller hotel. Once inside the ground, it's fairly quiet compared to outside and... More 

Was this review helpful? Yes 1
NailaBagh, Manager at Naila Bagh Palace - Authentic Heritage home hotel, responded to this review

Dear Sir, Thank you for sparing your valuable time to share your feedback on your stay at Naila Bagh I am glad to know that you had a wonderful stay and were thoroughly impressed with the hospitality and service. It was indeed a pleasure having you at the Naila Bagh and we look forward to welcoming you soon again. Kind... More 

Senior Contributor
40 reviews 40 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 15, 2014

Stayed in this heritage property. There is a lot of peace and calmness in the palace. You are away from the day to day hustle bustle. The guy on front office Vikas was very helpful and had all the info you need be it shopping,eating out or sight seeing. Also u can hear the peacocks and see them enjoying their... More 

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Gurgaon, India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2014

I like the property along with the All Staff specially Manager Mr. Vikas. Some of the improvements can be done with cleaning. Owner's of the property are very nice. Naila Pub is excellent with a Indoor pool. Very close to all areas like Bappu Bazaar and all Malls. Nice big Swimming Pool

Was this review helpful? Yes 2
Long Beach, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 7, 2014

First of all, this place is beautiful!! Very authentic and well kept. Only 9 rooms which are so comfortable and historic. The staff was amazing. Specifically the hotel manager. He was so hospitable and helpful in every way. Constantly asking if we need ANYTHING! Got a driver from the hotel to sight see which was money well spent. I am... More 

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Surfers Paradise, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 7, 2014

Based on Trip Advisor reviews and aware that some people are just picky I thought I would give this hotel a try. I was impressed upon my arrival into the main reception area, walked through the eating area and shown our room which had to be navigated through a tight corridor. The squeaking/groaning of the wooden door should have alerted... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2014

I can't compare this to any other heritage hotels because this is the only one we have ever stayed in. However, I thought it was a really pretty cool place. The location was good the ambience was good and the staff was very helpful. What really made the place an amazing place to stay was the manager, Ravi. He would... More 

Was this review helpful? Yes 1
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