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Taj SMS Hotel

#67 of 317 Hotels in Jaipur
Certificate of Excellence
Sawai Ram Singh Road | Opposite Reserve Bank of India, Jaipur 302 005, India
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Taj SMS Hotel
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Ranked #67 of 317 Hotels in Jaipur
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 weeks ago
Ram_Bhat Mumbai (Bombay), India
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Excellent location, calm and quiet. Large rooms with wxtraordinary ceiling height. Excellent decor of the rooms with large beds. Good food. Cooperative young staff but a few elderly people in the restaurant just don't bother about the guests, retired life?

Was this review helpful? Yes
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from SMS Hotel, Jaipur!! Thank you so much for continuously taking out your precious time to post a great review on Trip Advisor about our hotel. It has been always my privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests.... More 

Ahmedabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

The staff, ambience and services are excellent. Room was wonderful and huge for a single occupant. It has a nice mix of heritage looks with modern amenities. Staff is very courteous and humble. Swimming pool requires to be maintained better.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from SMS Hotel, Jaipur!! Thank you for taking out your precious time for posting your valuable feedback on trip advisor. I am grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to... More 

Chennai, India
1 review
5 of 5 stars Reviewed May 2, 2015

The serene ambience of the hotel and with open gardens,the sight of peacocks and other birds was a treat to watch and ond shoul experience the tranquility of the Nature in its pristine glory .The dedication of the staff and the readiness toguide us was very helpful.There was a smile in each face and a cheer bin every heart.Summing up... More 

Review collected in partnership with this hotel

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JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from The SMS Hotel, Jaipur!! Thank you so much for taking out your precious time to post a great review on Trip Advisor about our hotel. It has been my privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. Thank... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 27, 2015

The property was splendid. It is a small boutique property managed by the Taj. The location was only a little tricky. GPS got us in the vicinity, but previous reviews helped guide us without much difficulty to the exact location. Check-in was prompt. Doors used old fashioned keys. I haven't seen that in over 15 years. Rooms were fairly large... More 

Was this review helpful? Yes
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from SMS Hotel Jaipur!! Thank you for taking out your precious time for posting your valuable feedback on trip advisor. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. There are times however, when even the... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 21, 2015

Had my most luxurious stay in Jaipur ever at this property. Friendly staff and excellent food and services. One can't help notice the detailing in the toilets. The soap tray and tissue box are designed with Rajasthani Inlay. Super clean hotel on the whole. At the end of the day.. It's Taj!

Was this review helpful? Yes
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from the Taj SMS Hotel Jaipur!! Thank you for your recent stay at the Taj SMS Hotel and taking your precious time out in sharing the valuable feedback with us. We have noted your special comments for our Restaurant & Food and appreciate the special compliments for my colleagues. We are glad that we have been able... More 

Mumbai (Bombay), India
Level Contributor
90 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed April 20, 2015

Jaipur is known for the fancy palace hotels, however we were a bunch of friends looking for something more low key and pocket friendly hence decided to give Taj SMS a shot. We 2 rooms booked well in advance for a long weekend in April 2015. BOOKING AND CHECK IN: The booking and hotel reservation process was fairly simple. The... More 

Was this review helpful? Yes 1
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from The SMS Hotel Jaipur! At the very outset, may I please extend my heartfelt gratitude and thanks on behalf of my entire hotel team for your patronage of this property during your brief stay in the pink city. While perusing through your detailed review, I was extremely pleased to know that you had a very relaxed... More 

New Delhi, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 6, 2015

When I entered the hotel, I was delighted to see the room. It was big and looked very cosy. Loved the Ikat curtains and carpets and the royal looking bed. That is where my delight ended. The service was poor in relativity to my expectation from a Taj property. The rooms are located in Rambagh Palace's backyard and that is... More 

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JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from SMS Hotel! Thank you for your feedback. Please accept my sincere apologies for not been able to live up to your expectations. I have noted each and every issue mentioned by you and have taken up strongly with the individuals and the departments concerned. I assure you that I will personally correct issues of discomfort mentioned... More 

New Delhi, India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 6, 2015

The hotel is an annexure to the much coveted Rambagh place. We went there on a Taj Holidays package for 2 nights, the breakfast & dinner buffet spread was small but really tasteful. The restaurant staff was extremely welcoming & prompt. What struck us though was the staff’s attitude elsewhere, the service was very unlike Taj, they seemed mostly cold... More 

Was this review helpful? Yes
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from The SMS Hotel Jaipur!! Thank you for taking out your precious time for posting your valuable feedback on trip advisor. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. There are times however, when even... More 

Mumbai , India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 3, 2015

The room was big and regal and the grounds are lovely with peacocks wandering around.The Taj Rambaugh in the background was lovely. You can always drop in there for a meal .Was really happy we chose this place.

Review collected in partnership with this hotel

Was this review helpful? Yes
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at The SMS Hotel Jaipur. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. I thank you for... More 

India
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed March 31, 2015

This is a good hotel to have the Taj experience at Jaipur. Very big rooms. Of course since it is Taj you can be assured of cleanliness and hygiene. Actually we were approaching Taj by night 10 pm. We were all hungry but found out on our way that the kitchen closes by 10. We requested to take the order... More 

Was this review helpful? Yes 1
JalpreetSingh_SMS, General Manager at Taj SMS Hotel, responded to this review

Dear Guest, Greetings from The SMS Hotel Jaipur ! Entire team here joins me in thanking you for your compliments for the hotel and the team. We are delighted to know that you loved your stay and Chef went beyond his duty to serve you and also took care of your food preferences. Regarding the Breakfast buffet we are in... More 

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