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Jai Mahal Palace

#16 of 316 Hotels in Jaipur
Certificate of Excellence
Jacob Road | Civil Lines, Jaipur 302006, India
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799 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
5 of 5 stars Reviewed yesterday NEW

This was probably one of the best hotels I have stayed in this year. The rooms are beautiful, the staff were so friendly and caring, cuisine absolutely divine and delicious, the hospitality was simply amazing.

Review collected in partnership with this hotel

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New Delhi, Delhi, India
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

We are totally floored by the hospitality of Taj. They always exceed expectations. Excellent service, spacious rooms , well landscaped gardens and lawns, awesome food just made our 3 days stay here so memorable. They pamper you rotten that you would not want to go anywhere else. Thats the 'Taj effect' on me and my family. Jai Mahal palace is... More 

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Leicester, United Kingdom
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel as part of a Jules Verne tour and what a beautiful hotel it is!! From the moment you arrive you are treated like a valued customer from reception to Concierge staff to restaurant staff etc etc. The rooms are very daringly decorated in turquoise and reds but the colours work really well with the furnishings... More 

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Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Greetings from Jai Mahal Palace!! Thank you for your recent stay and taking your time out in sharing the great experience at the Palace. It is indeed our pleasure to note that you had an amazing experience during your stay at the Palace and we shall definitely convey a line of your appreciation to the entire team members... More 

bangalore
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was absolutely amazing! The setting was beautiful. The reception given made us feel like royalty. They treated us and spoke with absolute courtesy. The staff was very friendly and every single person on the property was polite and helpful. Pros: the swimming pool, the yoga teacher, the staff, the dandiya dancers, the puppet show. Cons: we found a... More 

Was this review helpful? Yes
Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Greetings from Jai Mahal Palace!! Thank you for your recent patronage and taking time out in sharing the stay experience at the Palace. We are glad that you enjoyed the stay at the Palace and you found the staff very courteous and helpful in living up to your expectations. We shall definitely communicate a line of your appreciation... More 

aligarh
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for 3 nights in this property and to my surprise it was much more than what i expected. Absolutely wonderful and royal kind of experience. The hotel management and staff was so polite and very much hospitable. They always made sure that whatever we asked for was present in front of us. Very warm and great experience staying... More 

Was this review helpful? Yes
Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Greetings from Jai Mahal Palace!! Thank you for your patronage and taking your precious time out in sharing the stay experience with us. We are glad to note that you had an awesome experience at the hotel and you will recommend our hotel to others . Thank you for your feedback once again and we look forward to... More 

Gurgaon
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a day to celebrate my wife B'day and was truly overwhelmed by the Hospitality. Staff is very delightful and cheerful which made our experience all the more gratifying. Heritage property with his lush greens is truly mesmerising. Lastly Taj is synonym to royalty and luxury which is well proven through this property.

Was this review helpful? Yes
Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Greetings from Jai Mahal Palace!! Thank you for your recent patronage and taking your precious time out in positing a great review on Tripadvisor. We are glad to note that you had a delightful experience and our entire team made sure that your wife's Birthday goes all memorable. We shall definitely convey your kind words to the team... More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed with my wife and 5 year old daughter in Jun. Though warm, we wanted a quick getaway from delhi by road and Jaipur highway is good to drive. The property is a real palace owned by Jaipur royal family and managed by Taj. It is a wonderful large property with courteous staff, a mini golf, large swimming pool,... More 

Was this review helpful? Yes
Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Greetings from Jai Mahal Palace!! Thank you so much for posting a fabulous review on Tripadvisor. It is indeed our pleasure to note that you and your family had a great time at the Palace and we appreciate a line of your positive feedback towards the overall product, services and facilities you experienced in the hotel. We shall... More 

Noida, India
1 review
5 of 5 stars Reviewed 2 weeks ago

It was a wonderful experience and too good. I am extremely happy seeing this level of service and staff humbleness. Smashing experience. Keep the levels high . Best hotel to stay. Will get my family also here for the leisure trip. i am sure my kids will love the stay

Review collected in partnership with this hotel

Was this review helpful? Yes
Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Greetings from Jai Mahal Palace!! Thank you for your patronage and taking time to post your fabulous review on Tripadvisor. It is our pleasure to note that you had a wonderful experience in the hotel and appreciate commending our staff services you experienced in the hotel. We shall definitely convey your kind words to the entire team members... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was not aware of Jai Mahal Palace till I booked and I was extremely satisfied with the property and services.The personal attention given by the staff was exceptional and will always remember.The welcome is royal at the same time friendly.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Greetings from Jai Mahal Palace!! Thank you for your patronage and taking time out in sharing the valuable feedback with us. We are very grateful for your note complimenting the exceptional services of staff in the hotel, thus making sure that you have a memorable experience with us. Positive feedback from our guests is always a strong motivation... More 

New Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family had booked four rooms last weekend at Jai Mahal for three nights and we loved every minute of it. The rooms are excellent as is the food and staff courtesy. I can't think of anything that wasn't right. The welcome was awesome and from then onwards we had fun. The breakfast spread variety was quite elaborate and very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Jaimahal, General Manager at Jai Mahal Palace, responded to this review

Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at Jai Mahal Palace. We are pleased to note that our services and facilities were to your satisfaction and you and your family had an amazing experience at the Palace. Your positive feedback about the hotel is deeply appreciated and have been communicated... More 

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