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Ace Residency

Opp. N.G. Complex Near Ashok Nagar Marol, Military Road, Andheri East, Mumbai (Bombay) 400072, India
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Ace Residency
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (56)
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    (11)
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    (7)
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    (17)
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    (21)
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Mumbai
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience with ACE Residency is very bad...Room service is sssooooo poooor.....Monitoring of the hotel by the managment is soo bad. Request not to recommend this hotel to any decent customer. or please talk to them for the room services and charges of objectives.

Review collected in partnership with Cleartrip

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Chandigarh
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed June 22, 2015

The very first impression is dimal! Its in total contrast to whats depicted in the online pictures..Total Fraud with travellers!! How does Cleartrip /makemytrip end up giving this dingy place Awards and Felicitations ? The citations are put on display at the Reception while the front office staff has no training in hospitality, no atticates in polite behaviour,, zero handling... More 

Review collected in partnership with Cleartrip

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Mumbai (Bombay), India
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 18, 2015

the hotel location is not so good although it is close to places like powaei lake and hiranandani still the immidiate area around the hotel is not so good. The hotel rooms in general are mediocre the restaurant is descent

Was this review helpful? Yes 2
Mumbai
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 20, 2015

The rooms were not clean. Service was poor. Breakfast was horrible, the clothes were not clean. Had a Very Bad Experience. Please don't opt this Hotel. Personal Suggestion to Hotel Staff: Please clean the rooms.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 5
Mumbai
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 18, 2015

No towel, shooting doors al night, ask fix tv, nobody come.Toilet not work, someone, start to fix appartment nex to me at 2;oo am, and lissen music in open dore.Nobody wake me up at 3 am. I called him, please call me a taxi.All man goes there, NO WOMAN!!

Review collected in partnership with Cleartrip

Was this review helpful? Yes 7
Navi Mumbai, India
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 10, 2015

Had an excellent stay at the ACE RESIDENCY hotel, Mumbai and would recommend it to all visiting the city. Nice ambience, helpful staff and excellent service. Hotel is at a short distance from the airport too.Worth the money spent......

Review collected in partnership with Cleartrip

Was this review helpful? Yes 9
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 9, 2015

I was staying with my family . It was very good experience. Room was very beautiful neet n clean,n staff was vry gud.........n abut brkfst evryday it was different n its was awesome.....none of the hotels gves pick n drop n thy gave us complentary....... According to me if u go to mumbai with family don't go other hotel.........go to... More 

Was this review helpful? Yes 6
Kochi (Cochin), India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed March 5, 2015

We stayed IN Ace Residency for 6 nights, only because we made full amount in advance. Room were not cleaned, stained linen, out dated bath room fittings,service also bad. I kept my cloth for washing, that too two days, nobody is care to collect it from my room. Spoke to housekeeping staffs as well the Manager “ Ms.Pooja “ who... More 

Was this review helpful? Yes 2
Mumbai
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 14, 2015

The service by the staff was good but the quality of stay was pretty bad. The room was full of mosquitoes, rooms not cleaned on daily basis and the cleanliness wasn't either good. The morning breakfast was okay (not hot) but the restaurant wasn't good either in terms of arrangement, facilities and cleanliness.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 11, 2015

Okay. Just one word: horrible! There are certain hotels which are sucky and some which are terrible. This however was terribly sucky for me. The beds were so uncomfortable, it gave me a strain in the neck. And do not even get me started on the bathrooms. Ugly, unclean, unhygienic. And the staff? So non-cordial and unfriendly. God!!! One of... More 

Was this review helpful? Yes 5
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