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All 389 Mumbai (Bombay) hotels

Ace Residency

2.0 of 5 Hotel   |   Opp. N.G. Complex Near Ashok Nagar Marol, Military Road, Andheri East, Mumbai (Bombay) 400072, India
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Ace Residency
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Ranked #324 of 389 Hotels in Mumbai (Bombay)
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43 reviews from our community

Traveler rating
    2
    6
    15
    5
    15
See reviews for
9
7
10
12
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (43)
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    (5)
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    (17)
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Alpharetta, Georgia, United States
1 review
1 of 5 stars Reviewed December 5, 2014

I booked a room for 2 days through expedia. But when i reached there they had any room booked in my name. Even after showing confirmation mail they didn't provided me any room. when i ask where is your manager the have given me his no. i asked me to call myself. this all happen in the night 10:00 pm... More 

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Mumbai
1 review
3 of 5 stars Reviewed November 23, 2014

Room was good, but lack of manpower delays the room service. The reception desk needs to have much better customer orientation. The good point is the Marol Naka metro station & also the bus terminus, both of are nearby.

Review collected in partnership with Cleartrip

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Mumbai
1 review
1 of 5 stars Reviewed November 21, 2014

Very bad experience.Bed sheets..towels....in very bed condition and smell.Room service very bad.No housekeeping.Food was ok but will get after 1 hr of order.After finishing your food,forget about table cleaning.

Review collected in partnership with Cleartrip

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Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 24, 2014

if you are looking for a filthy room, flees and dirty towels, Ace residency is your place to stay! i was disgusted with the hotel overall, including with the personnel (they had dirty shirts as well). Do not waste you money!

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Paignton, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 9, 2014

One of the positive things I would like to emphasise is that the staff are quite sincere and eager to assist guests. For example, the man on reception was able to offer me an adaptor socket so I could make use of my UK plug. The address, as provided by the booking agent, based on information provided to them was... More 

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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 7, 2014

Stayed here for a night in Oct 2014 only for a night as I had a flight the following morning and the hotel was close to the airport. Firstly, the hotel was difficult to locate even by cab. Used the GPS/Maps and even then had to ask for directions as it's located quite inside. The man at the reception didn't... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Dublin, Ireland
Contributor
12 reviews 12 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 21, 2014

Excellent staff, Top service, Good bed, very bad bathrooms, toilets are very bad. Rooms looks just ok. All things to be changed because its old and worn-out. The BEST thing is Free airport transfer up and down. They will come to airport with name cards to receive. Very cheap price. I paid only 20 euro for Room + Transfer+ Breakfast.

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Lusaka Province, Zambia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 8, 2014

Nice stay.Good for transit passengers.Well connected to both international as well as domestic airport of Mumbai.Rooms were nit&clean.Service was good.Employees were very cordial and supportive. Restaurant moderate.

Review collected in partnership with Cleartrip

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Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 12, 2014

1. We reached the hotel at 11pm. The receptionist was very rude. It was a bad experience from the very beginning. 2. Rooms were smelly and not at all clean. I stayed there for 4 days and Room Service never bothered to come and clean my room. 3. The restaurant is not inside the hotel. You need to go walking... More 

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Mumbai
1 review
4 of 5 stars Reviewed June 23, 2014

I had a good stay at Ace Residency. Near to Airport and transport was on time. rooms were clean. nice facilities.... service is awesome.. wifi connection needs to be improved... it is a good at hotel with all amenities

Review collected in partnership with Cleartrip

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Additional Information about Ace Residency

Address: Opp. N.G. Complex Near Ashok Nagar Marol, Military Road, Andheri East, Mumbai (Bombay) 400072, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ace Residency 2*
Number of rooms: 30
Reservation Options:
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Also Known As:
Residency Hotel Mumbai

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