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2.0 of 5 Hotel   |   B Sitaram Building, Dr. D. N. Road Dr. D. N. Road, Near Crawford Market | Dr. D. N. Road, Near Crawford Market, Mumbai (Bombay) 400001, India
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Hotel New Bengal
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Ranked #257 of 390 Hotels in Mumbai (Bombay)
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180 reviews from our community

Traveler rating
    5
    32
    58
    38
    47
See reviews for
19
49
52
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed there for 2 nights. The rooms were cramped and badly in need of refurbnishment. The walls were cracked and the beds had lots of dust in them. They say complementary breakfast - but that is a sham. The breakfast consists of 1 omlette and 2 bread slices, along with 1 maaza and coffee. The only positive thing is the... More 

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Room is clean and neat. However make sure you check the room before check in. Don't choose the rooms on top of kitchen or you will feel like living inside kitchen unless you enjoy free food fragrance. Managers are nice and friendly, they provided good service when I requested to shift to another room at 5am.

Was this review helpful? Yes 1
Mumbai
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms as shown in pictures at the time of booking were not the same quality of room and beds were not good , hardly to get phone range in as it was Ac rooms but we had no control in our hand to control the room temperature as they could not provide ac remote. location is good, service on... More 

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Was this review helpful? Yes 2
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

It was a wonderful experience at your hotel. The stay from 04 Dec to 07 Dec has been really good. The behavior of each and every staff is appreciable. I do not remember everyone's name, but Mr. Koshal Soni was really helpful and polite. Rest of the hotel staffs were also very attentive. When we visit a new place, the... More 

Was this review helpful? Yes 1
Spain, Murcia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 24, 2014

We made the great mistake of booking this hotel and paying in advance for four nights. Watching the pictures on the web page, we could never imagine how nasty the hotel really was. We left for another hotel very early in the morning and when we asked for our money back, we were promised to have it back in our... More 

Was this review helpful? Yes 1
Manchester, England, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 22, 2014

This place is pretty over priced, but Mumbai is expensive and this was the only decent place we could find, we went around a few different places in Mumbai but they were smelly, had dead mice at the bottom of the stairs or full. For £23 we got a double room and it was small but clean, and needed a... More 

Was this review helpful? Yes 1
Mumbai, Maharashtra, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

The property is old, but its nicely maintained. Reception is nice, reception staff are also pleasing and friendly. Rooms were good, nicely furnished & clean. Size is small but good for couples. Location is very good, any means of transport is available easily. staff are really helpful to show the directions. There's a huge market next to the hotel. you... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 16, 2014

The taxi drivers recommend me and my group to stay here but it was the worst recommendation. The room was dirty. The bed have dust. And there is cockroaches everywhere (alive & dead). Don't stay here even they said it was cheap. Definitely a liar.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 11, 2014

I have spent 6 weeks in India & this is the worst place I stayed. The bed sheets were stained, aircon old & noisy, hotel in poor state of maintenance. Wifi not working, & GSM signal very poor as walls thick, so cant even use mobile data. I moved out after my first night, went up the road nearer Victoria... More 

Was this review helpful? Yes 3
Beirut, Lebanon
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 29, 2014

Dirty, unwelcoming, rusty. Pillows were extremely dirty. There was a bad odour in the bathrooms. No hot water one of the nights. Service was terrible. Wifi did not work properly. What more to say that I would NOT recommend this hotel at any cost.

Was this review helpful? Yes 4
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Additional Information about Hotel New Bengal

Address: B Sitaram Building, Dr. D. N. Road Dr. D. N. Road, Near Crawford Market | Dr. D. N. Road, Near Crawford Market, Mumbai (Bombay) 400001, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel New Bengal 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Bengal Hotels

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