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Four Seasons Hotel Mumbai

Certificate of Excellence
5.0 of 5
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114, Dr E Moses Road | Worli, Mumbai (Bombay) 400018, India
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Four Seasons Hotel Mumbai
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Ranked #7 of 400 Hotels in Mumbai (Bombay)
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
brybrarobry Toronto, Canada
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
3 of 5 stars Reviewed 3 days ago NEW

Service in cafe was slow. Food on weekends was not as good as weekdays. Did not get a stain out of a shirt the first time. Restaurant service was iffy at times. People were friendly, hotel was nice. Rooms were nice. And the wifi was not good. Stayed at the Raddison after and Effol in Indore and it had great... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love everything about this hotel; the people, the service, the decor, everything is done to take care of you when you are away from home on business. On my recent trip i was there for two weeks and was looked after superbly with the hotel doing everything from having my luggage repaired to learning how to make my coffee... More 

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New York City, New York
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This property was just what I had expected of the Four Seasons hotel chain. The staff was professional and well put together, the room was beautiful, and the amenities offered were of the 5 star standard. The property was well kept and there was not a shortage of securities standing guard by the entrance. If the weather allows for it,... More 

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FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent visit with us in July. I am delighted to know that you enjoyed your entire stay, from the room and its view, to the in-room dining and your experiences at SaniQi and AER. I am also glad to know that you appreciated the customised tour... More 

Ahmedabad, India
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a classic case of a hotel running on its good name earned in the past. To be honest I stayed only for 24 hours at the Four Seasons in Mumbai but it was enough to give one a idea about how things would be. To begin with the hotel checks in guests at 2 pm.....who came up with... More 

Was this review helpful? Yes 1
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us in July. While I am pleased to know that you enjoyed the room view and your experience at AER, I regret that we were unable to offer you early check-in as the information received by us of your time of arrival was... More 

Texas City, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The sea view room was amazing and you can see the Hazi Ali dargah from your room (ignore the slums around you). Staff were helpful and professional. They were ready to help you if you are in trouble in an unknown city. The AER bar was good, nice view but the music at night was too loud. With small number... More 

Was this review helpful? Yes 1
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am delighted to hear that you had a memorable stay and especially enjoyed the room accommodations, the masala chai, service provided by the hotel team and your experience at AER. I hope that you will visit us again and look forward... More 

New Delhi, India
5 of 5 stars Reviewed 2 weeks ago

smooth checkin at midnight, fully equipped gym, excellent rooms, courteous and friendly staff .the bed was amazing to sleep on. despite having a dislike for soft beds, found this one very comfortable.

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FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am glad to know that you enjoyed your stay from the check-in experience to the room, especially the bed, to the gym and the service provided by the hotel team. I hope that you will visit us again and look forward... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am highly impressed with my stay at four seasons. I highly appreciate the overall arrangement, location, AER bar and the superb breakfast. At AER rooftop bar is the best party place at rooftop with stunning view, the only sad part is it was covered due to rainny season which is not the case in non-mansoon months. But cant really... More 

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FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am so pleased to know that you enjoyed your overall stay, found us to be conveniently located and enjoyed your experience at breakfast and AER and the service provided by the hotel team. I am glad to know that you will... More 

Bengaluru (Bangalore), India
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at Four Seasons last week while on a business visit. Its a perfect place to stay if you are looking at comfort and luxury! Comfortable stay, delicious food, superb service, courteous staff and a very clean hotel. Their roof top bar 'Aer' is a must visit while you are staying in the hotel. Overall a very pleasant experience! Look... More 

Was this review helpful? Yes
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay in July. I am delighted to know that you enjoyed all aspects of your stay, especially the food, service provided and your experience at AER. I am glad to know that you will visit us again and look forward to welcoming you back soon.... More 

London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As with many big cities, where you stay often has a big impact on both the enjoyment and a successful outcome. In Mumbai - particularly, if visiting on business - it's difficult to stress the importance of not only staying in the right location but in a property that caters for all your needs. In this regard, the Four Seasons... More 

Was this review helpful? Yes
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am so pleased to know that you enjoyed your stay and especially found us to be conveniently located. Your additional compliments regarding the services provided and your experience at AER are most appreciated. I hope that you will visit us again... More 

Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing much to complain here. All ingredients of a 5 star hotel present along with rocking pub on the top of hotel. Comfortable stay, delicious food, superb service. But having stayed in multiple hotels in Mumbai I would say morning Breakfast buffet can be better.

Was this review helpful? Yes
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am glad to know that you enjoyed your stay, especially the sea view room and your experience at AER. Your comments regarding breakfast have been duly noted and will be shared with our Food & Beverage team. I do hope that... More 

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