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Four Seasons Hotel Mumbai

Certificate of Excellence
5.0 of 5
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114, Dr E Moses Road | Worli, Mumbai (Bombay) 400018, India
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Four Seasons Hotel Mumbai
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Ranked #7 of 392 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Zuryab Mumbai (Bombay), India
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876 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is all about customer satisfaction.. The service they provide is up to the mark.. The way they handle their customers makes one feel like at home.. the ambiance and surrounding the cleanliness top class..

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Delhi
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night last week. Very good hotel. Very courteous and helpful staff. Was checking out in the morning and there was a bit of a wait but a member of staff logged in to a different machine and helped me check out super quick. Much appreciated. Two down sides - the lobby is rather unimpressive for such a fancy... More 

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AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent one-night visit with us. I am glad to know that you enjoyed your stay with us, especially the convenient location and the service provided by the hotel team. I do hope that you will visit us again and look forward to welcoming you back. Best... More 

Ghaziabad, India
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Firstly, I must appreciate the attentive helpful and smiling service we got from all the staff members. The hotel is at a very convenient location if you have work near the Worli area. Rooms facing west and on the higher floors have a good view of the Arabian sea. Only complain we had was that the duvet provided was very... More 

Was this review helpful? Yes 1
AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your positive feedback further to your recent visit with us. I am pleased to hear that you enjoyed your stay with us, especially our location, the room and views and the attentive service provided by the hotel team. I have noted your feedback regarding the duvet, and at the time of... More 

San Francisco, California
Top Contributor
130 reviews 130 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel. I was upgraded to a suite with a single bedroom overlooking the racecourse The bed is a typical Four Season bed and very comfortable as is the huge bathroom with shower and tub The manager of the Asian restaurant at the hotel went above and beyond our expectations during our stay. Kudos to Mr Dhume. By the way... More 

Was this review helpful? Yes 2
AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your stay with us in 2014. I am happy to hear that you enjoyed your visit with us, especially the room accommodation, your experience at SanQi and AER and the service provided by the hotel team. I appreciate your comment regarding my visibility and apologise that I... More 

Navi Mumbai, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our review of this hotel is very fantastic.This is a very nice hotel. comfortable and we are very impressed with service and the quality of the building. Restaurant i.e., quality of food is good and service ok.

Was this review helpful? Yes 2
AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for sharing your feedback subsequent to your 'fantastic' stay with us in March. I am pleased to know that your stay was comfortable and that you enjoyed your restaurant experience. I do hope that you will visit us again and look forward to welcoming you back. Best regards, Andrew Harrison More 

Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's a business hotel and pretty much 5-star. Nice big rooms and spacious bathroom. The staff is very courteous and the breakfast buffet has a diverse spread. I have stayed here a couple of times and would definitely recommend!! Don't forget to try out the rooftop Aer lounge!

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AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel MumbaI! Thank you for your feedback further to your stay with us in February. I am glad to know that you enjoyed your stay, especially the room accommodation, breakfast spread, your time at AER and the service provide by the hotel team. I do hope that you will visit us again and look forward to... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely, brief stay at this very comfortable hotel. Was very impressed with service and the quality of the room. I had a wonderful view of the sea in room 1104, which really was a treat at sunset. The bathroom was excellent and had the same view from the bath, which surely must be one of the best ways to see... More 

Was this review helpful? Yes 1
AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel MumbaI! Thank you for your feedback further to your recent stay with us. I am pleased to know that you enjoyed your stay, especially the room accommodation, the view offered from the bath, your dining experience and the service provided by the hotel team. I do hope that you will visit us again and look... More 

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been in Mumbai on a business trip with a tight schedule. I arrived to the hotel late at midnight and was welcomed by very kind people. Being thirsty after a long day of meetings the guys showed me straight to the wonderful rooftop bar overlooking the Arabian sea. The Kinkfisher beer under the stars was life saving… The... More 

Was this review helpful? Yes 2
AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent visit with us. I am glad to know that you enjoyed your stay, especially your room accommodations and your time at AER. I have noted your comments regarding the seating delay at breakfast and do regret our lapse in service. We thank you for your... More 

Hong Kong
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

To sum up: Modern, contemporary hotel that is well appointed with great service that never disappoints. I've stayed at this property a number of times when in Mumbai for business. Walking into the high ceiling-ed lobby, one notices that its an understated but classy. Nothing too over the top like in other hotels (not that I'm against that)... Check-in was... More 

Was this review helpful? Yes 1
AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your positive feedback further your recent stay with us. I am pleased to know that you enjoyed your stay, especially the room and its view, the customised breakfast spread and your experience at AER. Your additional compliments for the service provided by the hotel team are most appreciated. I do hope... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

That's true. I love the toiletries available in the restroom at this hotel. A very professional service staff, and happening lounge called AER to relax. We have had the best stay ever. Minus the left side view of bad homes, then the left side sea view the best.

Was this review helpful? Yes
AWH2015, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback subsequent to your stay with us in February. I am glad to learn that your stay was the 'best ever', and that you especially enjoyed the bathroom amenities, the service provided by the hotel team and your experience at AER. I do hope that you will visit us again... More 

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