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The Peninsula Grand Hotel

Sakinaka Junction | Andheri (E), Mumbai (Bombay) 400072, India
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The Peninsula Grand Hotel
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Ranked #88 of 399 Hotels in Mumbai (Bombay)
A recent review
4 of 5 stars Reviewed August 24, 2014
Peter H London, United Kingdom
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Peninsula Grand Hotel
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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 24, 2014

I only spent a night there but it was good one. It's not easy to give a full and objective review on such a short acquaintance, but I did experience a welcome reception upon my arrival, found the room spacious and clean and had a splendid dinner at a reasonable price. Check-out the next day was conducted efficiently and transport... More 

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Mumbai, Maharashtra, India
Top Contributor
73 reviews 73 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 14, 2014

this is one of the best 4* hotels in the airport area. rooms are well done, food is great. bang opposite the metro station. they have live ghazals in their restaurant in the evenings. occasionally they do host food festivals, which are not to be missed. the staff is frieidly and courteous.

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Guest, Greetings from Peninsula Grand Hotel, Thank you for taking the time to post your reviews on Trip Advisor. It gives me immense pleasure to read that you enjoyed your stay at our hotel with food & service to your expectation. It is our trained and guest focused team which is our most valuable asset. I am glad that... More 

Vadodara, India
Top Contributor
96 reviews 96 reviews
59 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

Fourth stay in this hotel brinhs me again n again for its different and refreshing feeling. MAy be mu first in traction with complementary pick up amd drop to airport. 2 out of 4 stays upgraded to suite room.Boolongs through make my trip so package also good. Food good but bit overpriced. They added spa also which is also satisfying.... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Guest, Thank you so much for taking time to post a review of our hotel on Trip Advisor. We are delighted to know that you had an outstanding experience at the hotel everytime you stay with us at Peninsula Grand Hotel. It is heartening to note that our services provided by the team were appreciated. It was our pleasure... More 

Indore, India
1 review
4 of 5 stars Reviewed June 13, 2014

Stayed there for three days, I am absolutely floored by the courtesy of the front desk & other staff members. Probably the first hotel where the staff never waited anticipating a Tip. Great ambience in both restaurants and you do not feel like going out once you are back in the evening. Breakfast is limited and can do with a... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Guest, Greetings from Peninsula Grand Hotel!!! Thank you for choosing to stay at Peninsula Grand Hotel, Mumbai and for sparing your valuable time to share your detailed feedback through TripAdvisor. We are very pleased to receive your feedback and to learn that you had an enjoyable experience at our hotel. Your appreciation of our team members is very rewarding... More 

Gandhinagar, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

I stay here often as my office is close. The rooms are cosy and nice. I always get a room with a bathtubs and that makes my stay better. The service is not absolutely prompt and this is an improvement area. The air conditioning is comfortable. I guess I like it to be chilled and I dont get it. But... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr Chowdhury, Greetings from Peninsula Grand Hotel !!! Thank you for sharing your positive feedback further to your recent stay with us. I am delighted to learn that you enjoyed your visits with us. We appreciate your recognition of the efforts by the hotel team and it does inspire us to keep raising our levels of service through innovation... More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2014

I had work in this part of Mumbai, stayed here for one night only. Decent food and good value. It’s a large hotel and there was some conference going on so the hotel was very busy. The breakfast spread was nice. The rooms are comfortable and spacious.

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Ms Menaka, Greetings from Peninsula Grand Hotel!!!! Thank you very much for your most valuable feedback on your recent experience at the hotel. We value your suggestions and appreciate your feedback to us. Peninsula team aims at creating a perfect balance of work and relaxation for our guests with our offerings ranging from business attributes, relaxation Spa, signature cuisine... More 

Kolkata (Calcutta), India
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2014

It is a very nice hotel with afordable price, good location and well connected to all parts of Mumbai. Cleaniness is extraordinary and a very good spa for relaxation. Dinner buffet is sufficient with very good and tasty delicacies. Service is very polite and professional. Would have been a delight if there is a swimming pool in he hotel. However,... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr Partha, Greetings from Peninsula Grand Hotel!!! Thank you very much for posting your reviews about your experience at Peninsula Grand Hotel. I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. I look forward to welcoming you back to Peninsula Grand Hotel and thank... More 

gurgaon
Top Contributor
62 reviews 62 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed May 17, 2014

This hotel is very close to the international airport. Rooms are very poorly maintained. I have requested for a non-smoking room. But I was given a smoking room. Although I couldn't smell smoke but it definitely stinked with room freshner and Air conditioning. The room needed lot of fresh air. Breakfast is very limited. I had to check out the... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr Reddy, Greetings from Peninsula Grand Hotel!!!! Thank you for choosing to stay at the Peninsula Grand Hotel and for taking the time to share your comments with us. It is very apologetic to Know that your request of Non Smoking room was not delivered on Check-in due to non availability of rooms at the time of checkin as... More 

Travelers are raving about these Mumbai (Bombay) hotels

Mumbai (Bombay), India
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 26, 2014

My friend and myself visited this place after a long day's work and we ended up with the mid night buffet. The quality of food was very bad, starters were even worst and were not even palatable ( completely dry ) I guess the chef has to really work on somethings. I was not staying in this hotel as we... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr Pinto, Greetings from Peninsula Grand Hotel!!!! Thank you for sharing your constructive feedback. I sincerely regret that your culinary experience did not meet expectations. At Peninsula we are known for our gastronomic delights and journeys and therefore our Executive Chef has personally noted your comments and will take the appropriate measures to ensure there are no future recurrences.... More 

Aldona, India
Top Contributor
86 reviews 86 reviews
24 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed April 3, 2014

The hotel provided a free pick-up from the airport, which was on time and with a very courteous chauffeur. The stay was not very comfortable though. The Check-in process took about 30 minutes, which was quite a bit as compared to the other hotels I have stayed at. The breakfast and dinner both being buffet were good, however the lunch... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Ms Delarina, Greetings from Peninsula Grand Hotel, Mumbai! Thank you for sharing your constructive feedback further to your stay with us in December. I am very sorry to hear about your experience with the Check-in process at Front Desk - please accept my sincere apologies. I can assure you that the necessary action has been taken. On your next... More 

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