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The Peninsula Grand Hotel

Sakinaka Junction | Andheri (E), Mumbai (Bombay) 400072, India
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The Peninsula Grand Hotel
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Ranked #92 of 399 Hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed 4 days ago
AnupamGodara Mumbai (Bombay), India
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Friendly staff all the way. Warmth transpired by the staff. All in all a very good hotel. Very hospitable behaviour. Kudos to the management. The property was value for money all the way. Nothing I can think of that was unpleasant

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Exeter, United Kingdom
Top Contributor
76 reviews 76 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We just stayed for a night at short notice and the lady that checked us in was extremely polite and accommodating. We did however not think the hotel lived up to it's expectations, or price. The room was has dirty laundry and a lot of the fixtures within it were broken. We called numerous times about getting the wifi password.... More 

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Travelers are raving about these Mumbai (Bombay) hotels

Faridabad, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I Stay here often when I am on a business visit to Mumbai. The hotel is located in a central area where I have my work. The Hotel is clean, has a good buffet breakfast and 24 hrs in room service. Thought hidden from the andheri - kurla road by the metro station, the hotel has a lot of space... More 

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Kochi (Cochin), India
1 review
3 of 5 stars Reviewed May 27, 2015

The stay was nice and calm. They provided with airport pickup and drop on time.The room service was also good. The staff was helpful. But the cable connection in the room was not properly working. The restaurant was average. Could have provided with more varieties of food. Could have provided free wifi facility.

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Gurgaon, India
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 23, 2015

Fits the budget and offers everything required from a business hotel, very well located next to sakinaka metro station. The breakfast is well laid, rooms are decently equipped, food is slightly expensive but very good. The staff is helpful and prompt. A complimentary wifi could have been icing on the cake.

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Bangalore, Karnataka
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 26, 2015

Peninsula is located moderately close to the airport and has good lounge, restaurant n spa. I asked for non-smoking room and was offered smoking room..room did not have smoke odour. Glass table tops were looking old and had stains, Cable connection was bad. The hotel had metal detector and no one to manage it. Every visitor was walking in with... More 

Was this review helpful? Yes 3
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Narayan, We highly appreciate you valuable comments, and all our rooms are highly cleaned and specially take care of any type of odour. we do updated our cable network and all our guest are comfortable with the cable network, we do have camera located all around the hotel and safety is our top priority and security staff are... More 

Dubai, United Arab Emirates
Top Contributor
78 reviews 78 reviews
40 hotel reviews
134 helpful votes 134 helpful votes
1 of 5 stars Reviewed April 24, 2015

I found the staff friendly and helpful. But the rooms leave a lot to be desired. I have stayed at other 2-Star hotels in India and they are much nicer. The bedcovers and curtains were stained or dirty, the floor was in disrepair. A single small towel was provided only after request. No bottled water was supplied; The food is... More 

Was this review helpful? Yes 4
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Guru, Thank you very much for you valuable comments, we are in process and planning to beautify the hotel surrounding . we do have highly qualifies and trained maintenance staff and they are a big support to all banqueting and conference facilities Thanks and best regards Sandeep Telang Revenue Manager . More 

Kolkata (Calcutta), India
Contributor
11 reviews 11 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

Visited the hotel during a business meet. Pros- 1. The room was probably the best part of my stay. It was way too good, and had everything I needed. Including a treadmill inside my room. 2. The mini bar was well equipped, but prices were outrageous. 3. The washroom was also clean and looked very fresh. 4. The spacious room,... More 

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Ms.Isabella, Your valuable comments are noted and we have changed linen from all rooms, and we have appointed qualified trained staff for room decor and cleaning, we do regret to inform you that its was completely overlooked on placing towels and mineral water bottle in the rooms, we have immediately taken corrective measures on replacing room amenities. We have... More 

Al Khobar, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 31, 2015

Stayed in the hotel for one night in January. Even prior to my arrival the front office desk executive took care of my couriers and kept them safely. The check in was speedy and the rooms were spacious and comfortable. The hotel is just opposite Saki Naka metro station providing quick access to the entire city. The airport drop was... More 

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Abdul Rakib, We highly appreciate you valuable comments and your appreciation of our service, we do have concern that TV was not working, actually is was the cable network which fault which faced by peninsula grand hotel and the entire surrounding area of our hotel. Thanks and best regards Sandeep Telang Revenue Manager More 

Thiruvananthapuram (Trivandrum), India
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 28, 2015

I stayed at the presidential suite at this hotel on the intervening night of 11th and 12th of Feb 2015. Words cannot express the opulence and comfort this suite provided me. An excellent sitting area with three very comfortable sofas, a fully stocked mini-bar, an electronic masssage chair, HUGE bed, two 64 inch LED TVC, two bath tub fitted bath-cum-toilets,... More 

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Kesavan. We will be happy to serve you once again with more and some additional amenities in our Presidential Suite, like some fresh fragrance and flower display which will add more value to this suite, Also we have rooms facing metro. and view is good. Please feel free to contact us for you future visit at Peninsula Grand... More 

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