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The Peninsula Grand Hotel

Sakinaka Junction | Andheri (E), Mumbai (Bombay) 400072, India
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The Peninsula Grand Hotel
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Ranked #86 of 398 Hotels in Mumbai (Bombay)
A recent review
4 of 5 stars reviewed 3 days ago
Gberi Gurgaon, India
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145 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gurgaon, India
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fits the budget and offers everything required from a business hotel, very well located next to sakinaka metro station. The breakfast is well laid, rooms are decently equipped, food is slightly expensive but very good. The staff is helpful and prompt. A complimentary wifi could have been icing on the cake.

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Bangalore, Karnataka
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Peninsula is located moderately close to the airport and has good lounge, restaurant n spa. I asked for non-smoking room and was offered smoking room..room did not have smoke odour. Glass table tops were looking old and had stains, Cable connection was bad. The hotel had metal detector and no one to manage it. Every visitor was walking in with... More 

Was this review helpful? Yes 3
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Narayan, We highly appreciate you valuable comments, and all our rooms are highly cleaned and specially take care of any type of odour. we do updated our cable network and all our guest are comfortable with the cable network, we do have camera located all around the hotel and safety is our top priority and security staff are... More 

Dubai, United Arab Emirates
Top Contributor
77 reviews 77 reviews
40 hotel reviews
127 helpful votes 127 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I found the staff friendly and helpful. But the rooms leave a lot to be desired. I have stayed at other 2-Star hotels in India and they are much nicer. The bedcovers and curtains were stained or dirty, the floor was in disrepair. A single small towel was provided only after request. No bottled water was supplied; The food is... More 

Was this review helpful? Yes 3
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Guru, Thank you very much for you valuable comments, we are in process and planning to beautify the hotel surrounding . we do have highly qualifies and trained maintenance staff and they are a big support to all banqueting and conference facilities Thanks and best regards Sandeep Telang Revenue Manager . More 

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Kolkata (Calcutta), India
Contributor
11 reviews 11 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

Visited the hotel during a business meet. Pros- 1. The room was probably the best part of my stay. It was way too good, and had everything I needed. Including a treadmill inside my room. 2. The mini bar was well equipped, but prices were outrageous. 3. The washroom was also clean and looked very fresh. 4. The spacious room,... More 

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Ms.Isabella, Your valuable comments are noted and we have changed linen from all rooms, and we have appointed qualified trained staff for room decor and cleaning, we do regret to inform you that its was completely overlooked on placing towels and mineral water bottle in the rooms, we have immediately taken corrective measures on replacing room amenities. We have... More 

Al Khobar, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 31, 2015

Stayed in the hotel for one night in January. Even prior to my arrival the front office desk executive took care of my couriers and kept them safely. The check in was speedy and the rooms were spacious and comfortable. The hotel is just opposite Saki Naka metro station providing quick access to the entire city. The airport drop was... More 

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Abdul Rakib, We highly appreciate you valuable comments and your appreciation of our service, we do have concern that TV was not working, actually is was the cable network which fault which faced by peninsula grand hotel and the entire surrounding area of our hotel. Thanks and best regards Sandeep Telang Revenue Manager More 

Thiruvananthapuram (Trivandrum), India
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed March 28, 2015

I stayed at the presidential suite at this hotel on the intervening night of 11th and 12th of Feb 2015. Words cannot express the opulence and comfort this suite provided me. An excellent sitting area with three very comfortable sofas, a fully stocked mini-bar, an electronic masssage chair, HUGE bed, two 64 inch LED TVC, two bath tub fitted bath-cum-toilets,... More 

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Kesavan. We will be happy to serve you once again with more and some additional amenities in our Presidential Suite, like some fresh fragrance and flower display which will add more value to this suite, Also we have rooms facing metro. and view is good. Please feel free to contact us for you future visit at Peninsula Grand... More 

Mumbai, India
Top Contributor
147 reviews 147 reviews
109 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed February 28, 2015

I spent one full day in this hotel attending my company's programme. I could check on the credentials of this hotel during the full day spent. Positives : Good service, friendly staff, good food, large parking space and Negatives : Bad location (it is located just next to Saki Naka metro station and the in the surrounding is slums area... More 

Was this review helpful? Yes 7
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr Guru, Greetings from Peninsula Grand Hotel!!!! Thank you so much for staying with us and sharing your feedback. It is really great to know that you appreciate our Staff, Food, Services and Facilities. Look forward to welcome you back. Your Sincerely, Sunil Gupta, Front Office Manager More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2015

Located in the heart of the suburbs with close proximity to the airport. Had an awesome experience during my friends wedding with the food and the banquet facility. Awesome music with decoration for the grand reception. We stayed at the hotel and the rooms were spaciious enough to accomodate extra person in each of the rooms. Overall a good experience.

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Guest, Greetings From Peninsula Grand Hotel!!!! I would like to take this opportunity to thank you for choosing to stay at Peninsula Grand Hotel and hosting a Party at our Banquets during your stay. Thank you very much for your encouraging comments on the services provided by our staff. It is encouragement like this that helps us to strive... More 

Ahmedabad, India
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 6, 2015

Excellent location, very near to the international airport. If you have are a business traveler, definitely recommended. The service is very good, rooms are clean and well maintained. The breakfast spread is impressive. Overall a nice experience. Highly recommended.

Was this review helpful? Yes 6
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr Miglani, Greetings from Peninsula Grand Hotel !!! We would appreciate your comments regarding your stay at Peninsula Grand. It is always a pleasure to receive the positive feedback from guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

New Delhi, India
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 29, 2015

Conveniently located about 15 mts from Mumbai airport, this is an ideal hotel for men on move. The staff is very friendly and the food is delicious. The range of buffet is also quite nice, though the price seems a bit on a higher side. The wireless works fine, the rooms are clean

Was this review helpful? Yes
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Guest, Greetings from Peninsula Grand Hotel !!!! Thank you so much for taking your time and posting such a brilliant review on Tripadvisor. It is indeed always a pleasure to be at your service. I have shared your feedback with my team and they were extremely grateful for appreciating the food , hospitality and the friendly staff. Thank you... More 

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