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The Peninsula Grand Hotel

Sakinaka Junction | Andheri (E), Mumbai (Bombay) 400072, India
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The Peninsula Grand Hotel
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Ranked #91 of 400 Hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed yesterday
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152 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (36)
All months
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Very well maintained and very specious good view, staff all friendly plus proffessional, very warm welcome, and food was really delicious, i would really look forward to stay with Peninsula Grand when ever i come to Mumbai

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MUMBAI
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

good atmosphere, environment clean, Supportive staff,, Excellent breakfast Value for money good quality and quantitative Approach friendly and willingness to deliver without excuse Were more problems solvers and result oriented be it room service, cleanliness

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Sir, Thank you and will be surely maintain high standards at all time. Best Regards More 

Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 29, 2015

Friendly staff all the way. Warmth transpired by the staff. All in all a very good hotel. Very hospitable behaviour. Kudos to the management. The property was value for money all the way. Nothing I can think of that was unpleasant

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Sir, Thank you, we will make sure all are guest are always happy and have high satisfaction Best Regards. More 

Exeter, United Kingdom
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 25, 2015

We just stayed for a night at short notice and the lady that checked us in was extremely polite and accommodating. We did however not think the hotel lived up to it's expectations, or price. The room was has dirty laundry and a lot of the fixtures within it were broken. We called numerous times about getting the wifi password.... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Sir, We have noted your valuable comments and strict action has been taken to keep and maintain high standards at all times. also we have gone through all the details you have forwarded to us. Best Regards More 

Travelers are raving about these Mumbai (Bombay) hotels

Faridabad, India
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 25, 2015

I Stay here often when I am on a business visit to Mumbai. The hotel is located in a central area where I have my work. The Hotel is clean, has a good buffet breakfast and 24 hrs in room service. Thought hidden from the andheri - kurla road by the metro station, the hotel has a lot of space... More 

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Sir, thank you for the good comments, we will try and maintain the same and make sure have some more improvement. Best regards More 

Kochi (Cochin), India
1 review
3 of 5 stars Reviewed May 27, 2015

The stay was nice and calm. They provided with airport pickup and drop on time.The room service was also good. The staff was helpful. But the cable connection in the room was not properly working. The restaurant was average. Could have provided with more varieties of food. Could have provided free wifi facility.

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Sir, Thank you, all your comments are noted and have updated our food and beverage department on the same, we will try to have some more dishes on our buffet display once its gets approved by the concern person/team member. More 

Gurgaon, India
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 23, 2015

Fits the budget and offers everything required from a business hotel, very well located next to sakinaka metro station. The breakfast is well laid, rooms are decently equipped, food is slightly expensive but very good. The staff is helpful and prompt. A complimentary wifi could have been icing on the cake.

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Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Beri, Thank you for your good comments and your suggestion on WiFI is noted. Regards More 

Bangalore, Karnataka
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 26, 2015

Peninsula is located moderately close to the airport and has good lounge, restaurant n spa. I asked for non-smoking room and was offered smoking room..room did not have smoke odour. Glass table tops were looking old and had stains, Cable connection was bad. The hotel had metal detector and no one to manage it. Every visitor was walking in with... More 

Was this review helpful? Yes 3
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Narayan, We highly appreciate you valuable comments, and all our rooms are highly cleaned and specially take care of any type of odour. we do updated our cable network and all our guest are comfortable with the cable network, we do have camera located all around the hotel and safety is our top priority and security staff are... More 

Dubai, United Arab Emirates
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
1 of 5 stars Reviewed April 24, 2015

I found the staff friendly and helpful. But the rooms leave a lot to be desired. I have stayed at other 2-Star hotels in India and they are much nicer. The bedcovers and curtains were stained or dirty, the floor was in disrepair. A single small towel was provided only after request. No bottled water was supplied; The food is... More 

Was this review helpful? Yes 4
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Mr. Guru, Thank you very much for you valuable comments, we are in process and planning to beautify the hotel surrounding . we do have highly qualifies and trained maintenance staff and they are a big support to all banqueting and conference facilities Thanks and best regards Sandeep Telang Revenue Manager . More 

Kolkata (Calcutta), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

Visited the hotel during a business meet. Pros- 1. The room was probably the best part of my stay. It was way too good, and had everything I needed. Including a treadmill inside my room. 2. The mini bar was well equipped, but prices were outrageous. 3. The washroom was also clean and looked very fresh. 4. The spacious room,... More 

Was this review helpful? Yes 5
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Dear Ms.Isabella, Your valuable comments are noted and we have changed linen from all rooms, and we have appointed qualified trained staff for room decor and cleaning, we do regret to inform you that its was completely overlooked on placing towels and mineral water bottle in the rooms, we have immediately taken corrective measures on replacing room amenities. We have... More 

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