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Hotel Metro Palace

355 Ramdas Nayak Road | Bandra West, Mumbai (Bombay) 400050, India
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Hotel Metro Palace
Best prices for: 1 room 1 guest
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Ranked #60 of 276 Mumbai (Bombay) B&B and Inns
A recent review
3 of 5 stars Reviewed April 11, 2015
aden m Birmingham, United Kingdom
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68 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Ambiance is not so gud.. actually its was 2 days stay in tiz hotel 1st day I went to have breakfast but it was terrible so skipped it on 2nd day...Room service is juz ok... management have to improve coz customer relationship is very worst... Over all hotel is not up to the mark as thy charge for it.

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New Delhi, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The rooms were average. The bed was comfortable but the linen a bit unclean. They have the most discourteous and disrespectful staff who probably haven't been given any training of how to behave with customers. Every facility that's complimentary is handed out like a big favor. I called up the hotel before leaving for Mumbai to ask if they provide... More 

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Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2015

Frequent traveller to Mumbai and guest of this hotel with my family. However on this trip in April 2015, it was the most terrible and unpleasant experience. On the 2nd day of our stay, while my mother and I were out of the hotel, the lock of our personal suitcase was tampered with (appeared someone tried to forcefully open it,... More 

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Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 11, 2015

If you are a foreigner visiting India you are doubtless looking for a balance between comfort, experience and price. Metro Palace hotel in Bandra is a fair choice then meeting the generality of the list although for anyone new to India, the Hotel Metro Palace is a bit of a struggle. For the seasoned Indian traveller it delivers a good... More 

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New Delhi, India
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 17, 2015

Location is the only good thing about this hotel. Despite being a solo traveller, I was given a twin bed room (a double bed would have been nice!). The breakfast was better than average -- the open terrace restaurant was a nice concept. This is right above a KFC and there's a mini-mall (Marks & Spencer) across the street so... More 

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Delhi
Contributor
13 reviews 13 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 14, 2015

Centrally located in the heart of Bandra on the busy Hill road. Plenty of good shopping options nearby, affords a value for money proposition.Decent food options though there are plenty of options in the vicinity. Great if you are looking to stay in the busy suburb of Bandra

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Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 10, 2015

Only advantage is centrally located otherwise not that great experience. I had to wait for over 40 mins before I was checked in as the front office had no access to hotels.com booking confirmation. Only after the manager walked in I was checked in. Room and toilet were clean.

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New Delhi, India
Top Contributor
55 reviews 55 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 15, 2015

Nothing too great about it...seems expensive comparatively. Old structure with old style lift. Rooms are clean with nothing great as such. Not worth 5000 INR, as such no problems in hotel but with the amount paid you expect much more from the hotel. Restaurant breakfast- Below average

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Karachi, Pakistan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 12, 2015

Each time I go to Mumbai this hotel is my first preference, nice clean rooms good service and an affordable price , not to forget the efficiency of the front desk manager Mr Gabrielle who makes the stay so comfortable and accommodative . Thanks to the whole team of hotel metro palace.

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Mumbai
2 reviews
5 of 5 stars Reviewed December 31, 2014

Excellent place. Great value for money. Staff is really hospitable and caring. Centrally located. For the kind of room that rate I paid can't find similar place elsewhere in Mumbai. Will sure consider again staying in the same hotel next time also.

Review collected in partnership with Cleartrip

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