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Hotel Galaxy

113 Prabhat Colony | Santacruz East, Mumbai (Bombay) 400055, India
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1 room 1 adult
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26 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 1 week ago

the annexe, where i stayed is quite distinctly different from the main hotel. the rooms were grotty, and I had to get sheets from the cupboard on the stairs to ensure i had a clean bed, the room boy was at least willing to assit in putting them on.as a solo woman I felt a couple of the male staff... More 

Helpful?
Thank andrea g
Wichita, Kansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed one night here with my family. The rooms were clean and beds were very comfortable. Staff was nice and checkin was easy. After the first shower in my room the drain was blocked. The water from the shower in my room was leaking in my parents room next door. We called the maintenance and they came up and... More 

Helpful?
Thank Vinny1190
Mumbai (Bombay), India
Level Contributor
31 reviews
5 hotel reviews
5 of 5 stars Reviewed December 31, 2015

Galaxy is a pretty good hotel in the category of bed and breakfast hotels. The superior and executive category rooms are quite spacious. The staff and service is very good. The hotel is very clean and nicely maintained. The breakfast has decent number of options and the food is good. They have a few banquet halls of different sizes, so... More 

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Thank dhavalshah100
Bhopal, India
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed November 25, 2015

Location of hotel is good, rooms interior design is good.But bedsheets were not clean and are feeling dusty.Stayed here for for just one day.Service is average.Good hotel located in prabhat colony santacruz east.The hotel is located very near to santacruz station.

Helpful?
1 Thank p_sahu11
Thiruvananthapuram (Trivandrum), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 30, 2015

Rooms not clean, bed sheets not clean with hair every where. Ac without remote and no option to change temperature. Leaking roof. The worst experience. Booked via zo rooms. Breakfast is terrible.. No lift, I stayed in the fourth floor.. No value for money In addition to this the staff except front office are the worst..

Helpful?
1 Thank Dr-AbuLaize_CB

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 25, 2015 via mobile

Never stay in this hotel. We booked dis hotel in emergency without reading any reviews or anything, as we missed our flight because spicejet preponed flight without any information, nd it was near to airport. A. C. nd T. V. remote were not working properly . When we asked to change our room, they told no room available now. For... More 

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Thank Riyadh m
Bhilai
Level Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 29, 2015

Galaxy is a great hotel located in santacruz, the rooms are comfortable, the staff is courteous, it also has a restaurent next to it, which serves nice food, rooms and toilets are clean and hygenic, well furnished and well equipped.

Helpful?
Thank Palash_si
Pune, India
Level Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed July 30, 2015

While going to the Domestic airport was calling hotels nearby and was getting a reply FULL..so just noticed this place on the western express high way on the service road at Santa Cruz ...drove down checked in and found the rooms good and clean toilet was small but was nice for a night close to the domestic airport and western... More 

Helpful?
Thank Oyster_king007
sanidhyagupta, Owner at Hotel Galaxy, responded to this review

Dear Sir Thank you for your favourable review. We are glad you enjoyed your stay with us. We are continously upgrading ourself to make your stay more comfortabale and enjoyable. We hope to see you soon with us. Thank You, The Management at Hotel Galaxy. More 

Abu Dhabi, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

Hotel Galaxy - Stay was nice and comfortable, rooms are recently renovated, quiet, WIFI, equipped with all basic amenities. Plus point was very near from the Airport and near the highway which saved a lot of time. Courteous staff who were helpful and took good care. Hotel also provided complimentary PickUp and Drop service for me. Should really try !!

Helpful?
1 Thank Siddharth J
Mehsana, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 22, 2015

It is very average hotel compared to its prices. It has good food an room service but rooms are not clean and vantilated. acs are just working like fan. prices of food are on higher side compared to its quality and quantity.

Helpful?
Thank modijigar49
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