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All 365 Mumbai (Bombay) hotels

ITC Grand Central

5.0 of 5 Hotel   |   287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
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ITC Grand Central
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Ranked #28 of 365 Hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed yesterday
Sathyanarayanan J Gurgaon, India
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765 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Gurgaon, India
Contributor
17 reviews 17 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

A neat, clean and customer friendly hotel to stay in Mumbai. Stay was quite calm, free from the noise of busy Mumbai street. Very courteous staff, nice food and comfortable room. Easy to access from Airport - thanks to Worli sea link. I stayed 3 nights and the stay was enjoyable with comfort. Would certainly recommend for others.

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Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I'm normally a big fan of the ITC hotels but this one does nothing for me. The rooms are old, the staff was unhelpful, there is not a descent restaurant around the area and breakfast is worth missing. If your going for meetings stay and the ITC by the airport as this ITC is disappointing and has not a great... More

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itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai Thank you for providing us with your valuable insights. We are cognizant of your feedback which will definitely help us to address areas of concern and synergize the processes to the levels expected of us if not surpass the same. We look forward to welcoming you back. Warm regards Hotel Management More

Muscat
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

On 31st August 2014 being a public festival in Bombay we opted to stay at the ITC Grand Central Parel, Bombay to celebrate my Sister-in-law's belated birthday. We were three adults and a 19 months infant with us. Pros The Welcoming at the Hotel was quite and almost all the staff at the Checking reception was smiling. The Chef at... More

Was this review helpful? Yes 1
india
Contributor
12 reviews 12 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 days on a short business trip. Everything was just about perfect, check in, to the breakfast and dinner in the hotel restaurant, to the service and check out. Only disappointment - somehow my mobile phone did not get the best reception in the room.

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itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai Thank you for providing us with your valuable insights. We are cognizant of your feedback. We look forward to welcoming you back soon. Warm regards Hotel management More

Pune
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is located at Mumbai Central and courtsey shown by hotel staff needs to be appreciated. Hotel is really quite from inside and has all 5 star luxuries. Laudry service was very fast (delivery within 4 hrs)I got opportunity to stay during one day business trip and stay at ITC Grand was really worth. Breakfast, Dinner and Lunch was... More

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itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai Thank you for providing us with your valuable insights. We are delighted to note that you have appreciated the hospitality displayed by our associates. We look forward to welcoming you back soon. Warm regards Hotel Management More

Seoul, South Korea
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

My experience at the ITC Grand Central comes after my stay at the superlative ITC Maratha. The Grand Central for its part is much more quieter than the Maratha which is good at times and bad at other times although this is strictly a personal liking. I stayed at the Grand Central only cause the Maratha was sold out on... More

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Los Angeles
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second stay in this hotel, and it won't be my last. When I come, it's always for three or more weeks at a time, so I've really gotten to know the hotel and its staff. As mentioned often in other reviews, the staff pampers you, bending over backwards to help you in every way imaginable. The breakfast... More

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San Francisco, California
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really loved this place. The breakfast is first-class, the Kebabs & Curries restaurant is amazing. The service is great and the room was huge. On top of it, the location is very central. I will stay there again when I stay in Mumbai.

Was this review helpful? Yes 1
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai Thank you for providing us with your valuable insights. We are delighted to note that you have appreciated the hospitality displayed by our hotel. We look forward to welcoming you back soon. Warm regards Hotel Management More

San Francisco, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Could not be better! Amazing service. High quality food, good drivers. I had really peaceful time, as I stayed on "EVA" floor, that is a floor dedicated to women. Great drinks and stunning view from the rooftop bar.

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai Thank you for providing us with your valuable insights. We are delighted to note that you have appreciated the hospitality displayed by our hotel. We look forward to welcoming you back soon. Warm regards Hotel Management More

Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are at the hotel right now and I must say it is an oasis amidst the hustle and bustle of Mumbai. Even though the hotel is very busy, the staff has gone above and beyond to make us feel at home during our 2 week stay. The Front Desk manager ensured we had a nice, quiet room for our... More

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Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Grand Central 5*
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)

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