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All 364 Mumbai (Bombay) hotels

ITC Grand Central

5.0 of 5 Hotel   |   287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
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ITC Grand Central
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89%
Ranked #29 of 364 hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed 4 days ago
reli01 Muscat
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737 people have reviewed this hotel

Traveler rating
    437
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    55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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English first
Muscat
Top Contributor
92 reviews 92 reviews
75 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was a short stay of one night. Staff at each service point were alert, courteous and highly efficient. Food served in the coffee shop of the hotel was simply delicious. Chef Sumeet took extra care as I was on light diet. My room on the 24th floor had excellent view of the city skyline. All in all very good... More

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed for a month and was a very pleasent staying. Service was at high level. Mornings at the restaurant were maybe the apex: appealing buffet with Indian specialities and staff was always there heliping me while taking the "had decicion" which new tea and meals to try every morning! Pool was another place of relax. Great experience.

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Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was extremely pleased with our stay at the ITC Grand Central between 18th July and 22nd July 2014. The staff were all very friendly, attentive to our needs and willing to go the extra mile to make our stay a very comfortable and enjoyable experience. In particular the concierge services provided by Sanjeev and Kailash were fantastic. All of... More

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New Delhi, India
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Superb service in a grand old property in a very congested area in Mumbai. Restaurant serves superb non vegetarian food especially kebabs. Has a complete stamp of ITC hospitality which no doubt is the best in the industry.

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Kolkata (Calcutta), India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I checked into the ITC on the 12 th of May and was warmly greeted by the staff . The room was spacious and well equipped and and absolutely inviting . The breakfast buffet for a good mix of Indian and Continental , with plenty of healthy options . Excellent service . Great location.

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Mumbai
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been a regular visitor here and no matter what I decide to eat .... I end up with the same food on my plate as I doubt there is any better preparation of the dum biryani and kebabs in Any other place. It is quite a long walk from the lobby to the restaurant area which has a... More

Was this review helpful? Yes 1
India
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I stayed. Central location, Good quality rooms and staff who were really friendly and efficient. Top class.I got an excellent deal through their website probably because it is off season.

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itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for providing us with your valuable feedback. We are sanguine of the same. We look forward to welcome you soon. Warm regards Hotel Management More

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hello !! Greetings from Nirmal Jain I wish to inform that I would like to share my experience of my recent stay at the ITC GRAND CENTRAL MUMBAI from the 12th JULY 2014 . I am very much glad to confirm that this has been like always one of my best stay as regards to hospitality extended from the hotel... More

Was this review helpful? Yes 1
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. We are sanguine of your feedback. Thank you for appreciating Bhavna for her conscious efforts. We have conveyed your sentiments which will certainly motivate her to display more such moments of truth. We look forward to welcome you back. Warm regards Hotel Management. More

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great hotel for me. The service was excellent, the staff were very friendly and couldn't do enough. Comfortable beds, nice decor, small but sufficient room and ice cold air conditioning which believe me ran 24 hours a day when I was there! The food is excellent - never got ill whilst eating here. The area itself is... More

Was this review helpful? Yes 1
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you so much for your valuable feedback and appreciating the services and hospitality displayed by our hotel. We look forward to welcome you soon. Warm regards Hotel Management More

New Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Experiance at the most affordable rates... great roomsa dn service...great breakfast and Dinner (missed out on Lunch at the hotel).... very courtious and friendly staff... the staff realy take good care and ensures one has a great start to each day...

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for providing us with your valuable feedback. We are sanguine of your feedback. We look forward to welcome you soon. Warm regards Hotel Management More

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Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Grand Central 5*
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#10 Business Hotel in Mumbai (Bombay) #23 Romantic Hotel in Mumbai (Bombay) #23 Spa Hotel in Mumbai (Bombay) #24 Luxury Hotel in Mumbai (Bombay) #29 Family Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 
Number of rooms
242

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