We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 390 Mumbai (Bombay) hotels

ITC Grand Central

5.0 of 5 Hotel   |   287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Hotel website
Hotel deals
Hotel amenities
Special Offer
Exceptional savings !
ITC Grand Central
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added ITC Grand Central to your Saves list
Ranked #27 of 390 Hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed 3 days ago
Seema T
Write a Review

853 reviews from our community

Traveler rating
    492
    265
    63
    21
    12
See reviews for
105
96
86
515
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (853)
  • Mar-May only
    (198)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (224)
All months
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was my first time in thiz hotel.I really enjoyed it . specially being a single lady traveller you feel very safe and secure when you have the whole floor dedicated to you.Eva floor doesnt allow any men on that floor plus there is always a lady gaurd to keep an eye. Also i was very impressed with amenities in... More 

Was this review helpful? Yes
Gladwyne, Pennsylvania
Contributor
17 reviews 17 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This property straddles the old and new parts of Greater Mumbai very effecitvely. And has a good touch of India's past. Add to that a modern facility with the usually high quality restaurants that the ITC hotels are known for, this property is a no brainer .. For the business person .. Or the upscale tourist.

Was this review helpful? Yes
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at this Hotel between January 16 and 19 to celebrate my wife's birthday on 17th. Not only did the hotel celebrate the birthday with Greeting Cards, a bouquet of beautiful roses, but served us with a cake to cut, and one more to take home. At the front desk, Udit, Pooja, Kavita, and Susheta were... More 

Was this review helpful? Yes
San Francisco, California
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Presently staying in this hotel ,all I can say is Wow,check in was comfortable ,Sahil Bhatt is a great asset to this hotel who answered every question with ease and made our welcome comfortable. Every one is nice and greet you with Namaste🙏,traditional Indian greeting,hotel is in Parel and well connected with Town. Just had breakfast at Pavilion and it... More 

Was this review helpful? Yes
Top Contributor
112 reviews 112 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

I checked in late which usually a challenge for a hotel. The ITC team were excellent. Welcoming front desk and personal escort to the room. Room is nice and the additional touches of shirt pressing were great. What I really love however is the ability to mark my own muesli. Loads of different chopped nuts lots of fruit and yoghurt.... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This is a perfect hotel for every ocassion, be it business meetings and stay or be it a family vacation. its so calm and pleasing that one would not like to leave the hotel. I visited the hotel for a business trip i loved the place but the only thing with i did not find upto the ITC standard there... More 

Was this review helpful? Yes
United States
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great experience. This hotel meets the ITC standards and provides an excellent service to its guests. It's well located and quiet at night. The rooms are spacious and very comfortable. The view is also very nice. I will definitely come back on my next trip to Mumbai.

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for sharing your feedback with us. I am delighted to know that you had a comfortable stay at ITC Grand Central. We look forward to welcoming you back. Warm regards, Kuldeep Bhartee General Manager, ITC Grand Central More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is a joy to stay in. The service is quick and friendly and feels like you are part of the family. Nothing is too hard for them to do. I am planning to return to Mumbai later in the year and would definitely book here. The Manager is fantastic and also particularly Sanjeev in concierge. Beautiful pavilion and... More 

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for your valuable feedback on the team and service of the hotel. At ITC Grand Central, we strive to provide our guests with excellent service. Sanjeev and the entire team will be thrilled to receive your note of appreciation. We look forward to welcoming you again soon. Warm regards, Kuldeep... More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel is very well located. Also the food is amazingly good. The service standard inspite of the hotel running full was impeccable!! And Specially the hotel has a very pretty courtyard which is very rare in Mumbai (except for taj mahal palace Colaba). Definitely recommended stay if want to be around the main city!!

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. It is always a pleasure to receive such wonderful feedback. The entire team and I thank you for your kind words of appreciation and recommendation. We look forward to welcoming you soon for a longer stay. Warm regards, Kuldeep Bhartee General Manager, ITC Grand Central More 

Kozhikode, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

ITC Grand central in Mumbai, it is a excellent hotel. This hotel very comfortably located in central Mumbai. the rooms and bathrooms are big and spacious, great decor. excellent food and staff, wide choice of breakfast. good complementary after noon high tea and cocktail.

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for sharing your feedback with us. I am delighted to know that you had a comfortable stay at ITC Grand Central. We look forward to welcoming you back. Warm regards, Kuldeep Bhartee General Manager, ITC Grand Central More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to ITC Grand Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Cheap Tickets, Despegar.com, getaroom.com, TripOnline SA and Tingo so you can book your ITC Grand Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#12 Business Hotel in Mumbai (Bombay)
#21 Spa Hotel in Mumbai (Bombay)
#24 Luxury Hotel in Mumbai (Bombay)
#24 Romantic Hotel in Mumbai (Bombay)
#32 Family Hotel in Mumbai (Bombay)

187 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (172)
Viewed
Pool/beach area (11)
Viewed
Hotel & grounds (48)
Viewed
View from room (14)
Viewed
Room/suite (40)
Viewed
Business center/function rooms (8)
Viewed
Dining (11)
Viewed
Family/play areas (1)
Viewed
Bathroom (10)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay