We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 362 Mumbai (Bombay) hotels

ITC Grand Central

5.0 of 5 Hotel   |   287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Hotel amenities
Save Saved
You added ITC Grand Central to your Saves list
ITC Grand Central
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Write a Review

674 people have reviewed this hotel

Traveler rating
    406
    197
    51
    13
    7
See reviews for
74
78
76
419
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 3 days ago NEW

My experience with ITC GRAND CENTRAL was good. looking back to experience the service and hospitality of same again.Acces to hotel was good. Rooms were very good.Heritage property close to Lower Parel business district. Comfortable rooms and bathrooms. Sumtuous buffet spread. It also houses some excellent speciality restaurants. The hotel should add some more high end stores if not a... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you so much for your valuable feed back. ITC is extremely well known for it's North West Frontier Indian cuisine and our South Indian breakfast by our Chef Rajan is extremely popular too. We have a WILLS Lifestyle store at our property since it comes under the ITC brand and... More

mumbai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A comfortable hotel with all amenities required by a traveller - business/leisure. All our needs are looked into to make the stay very comfortable. Location wise ideal. Breakfast quality and choices offered are excellent and it is maintained at all times whenever I have visited. Loved the food and service at Kebabs & Curries. The restaurant manager was very hospitable... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel Thank you so much for your valued feed back. We are extremely gracious of the compliments you have paid to our restaurant manager of 'K&K'-We will definitely convey your kind words. Looking forward to having you stay with us once again Warm regards Hotel Management More

Gurgaon, India
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hello This is feedback about hotel ITC Grand central. As name suggest hotel is in central and one can visit Colaba, JUHU, Prabhadevi very easily. Staff is well trained and understand customer needs that to with family. Comfortable rooms and breakfast is sumptuous. Indoor swimming pool is not full pool but this is good for families and kids. Staff always... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you so much for your valuable feed back. Yes, we do have a sprawling terrace garden which we do give out for banquet events however we do not have an indoor pool in the terrace garden premises. Looking forward to your next stay with us once again, shortly. Warmest regards... More

Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

the rooms are big and spacious. The usual high calibre of ITC staff an cleanliness of bathrooms/rooms maintained. We stated in Aug. 2010, and my husband has since stayed there on work related trips, and always feels welcome. We felt good, and hopefully they will emulate the ITC Windsor Manor of luggage checked at the gate, as one feels bad... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you so much for your valuable feed back. We truly appreciate your patronage and compliments. We always strive to achieve higher standards and make tremendous efforts to always remain at our best. Looking forward to your visit soon once again Warm regards Hotel Management More

Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed twice at the ITC Grand Central. Service was perfect, with personnel truly working to make the stay memorable. The rooms are quiet and comfortable. You really feel that you can rest and restore.

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you so much for your positive feed back. Looking forward to welcoming your stay once again shortly. Warmest regards Hotel Management More

Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Heritage property close to Lower Parel business district. Comfortable rooms and bathrooms. Sumtuous buffet spread. It also houses some excellent speciality restaurants. The hotel should add some more high end stores if not a proper shopping arcade like its peers.The gym and spa were clean and hygienic.

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you so much for your valuable feed back. Wills Lifestyle comes under the brand category of ITC and we are the pioneer property amongst our chain to have this boutique within the hotel premise. Thank you for making a point of the architecture. The interiors and architecture denotes the historic Mumbai. Looking forward to having you stay... More

Liverpool, New York
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time at an ITC property since the dumpy govt run days. The property is a bit old but seems like the staff go to great effort to keep it up. Their ever smiling, courteous and can do service is what makes this a fantastic place to stay. In the center of the city too. The personal attention at... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you so much for your valuable feed back and your compliments for our Chefs. We will definitely convey the same. ITC is known for it's heritage cuisine and authenticity of food. We take great pride in our F&B and also have our North Western Frontier signature restaurant at our property... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Again - a home away from home. Once my stay at Maratha got over - i moved to ITC Grand Central and stayed here almost a month. During this time - i fell really sick and could not eat the heavy food. But to my delight and suprise - the hotel chef was more than ready to make normal daal... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you so much for your valuable feed back. It means greatly to us that you had such a wonderful stay with us. We at ITC Grand Central extend ourselves to our best ability to make each guest feel well looked after and feel extremely warm and nurtured especially at the... More

New Delhi, India
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been staying on and off at this hotel for nearly 5 years and there's a reason I keep going back. With its location, staff and ITC quality, this is a clear winner in Mumbai. For business trips, the Lower Parel is a great location as it keeps you equidistant from the offices in South Mumbai as well as the... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you for your valuable feed back We are glad to note you had a comfortable stay with us. Yes, our hotel is very centrally located and is in the heart of the commercial/business district of Mumbai. We are extremely proud of our heritage cuisine and especially of our F&B outlet... More

Singapore, Singapore
Top Contributor
125 reviews 125 reviews
62 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On a recent business trip to India, I stayed at the ITC Grand given its proximity to our office. Despite this advantage of not having to face traffic, I would personally not stay here again. First, to the positive details of the stay. I arrived late evening and was initially put in a 'Standard' club room and moved to an... More

Was this review helpful? Yes
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Parel, Mumbai Thank you so much for your valuable feed back and giving us a full account of sequence of events at our property. We have duly made a record of the same and we promise to look into your stay experience communication with us. We ensure you the next visit you have... More

Been to ITC Grand Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ITC Grand Central

Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Itc Grand Central Hotel
Itc Grand Central Mumbai
Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 Business Hotel in Mumbai (Bombay)
#15 Romantic Hotel in Mumbai (Bombay)
#25 Luxury Hotel in Mumbai (Bombay)
#41 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Grand Central 5*
Official Description (provided by the hotel):
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Tingo, Otel, HotelsClick and Venere so you can book your ITC Grand Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage ITC Grand Central, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.