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All 390 Mumbai (Bombay) hotels

ITC Grand Central

5.0 of 5 Hotel   |   287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
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ITC Grand Central
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Ranked #28 of 390 Hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed yesterday
Kadambari B New Delhi, India
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809 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Contributor
19 reviews 19 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Came back to the ITC Grand Central after quite a long while, and as always it was a real pleasure to be back. The staff were as welcoming as ever and managed to squeeze in a great meal at Shanghai Club. Look forward to coming back soon.

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Bangalore, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

Awesome is just not enough for this place. Been here couple of time and everytime i come it feels like home, be the special historical restaurant or the roof top lounge just awesome. Meet Gaurav the manager food and beverage who is always ready to surprice your with his creativity. bye bye mumbai untill i come back next.....:-)

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London
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have stayed in a large number of different high end hotels in Mumbai and tried the ITC Central as a change. It was convenient for the office, with a good central location. The staff at the hotel were very friendly and helpful, and certainly as good as any hotel I have stayed in in Mumbai (with the possible exception... More

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New Delhi, India
1 review
5 of 5 stars Reviewed 6 days ago NEW

My stay at the ITC Grand Central Hotel, Parel was the epitome of Indian Hospitality. The responsiveness of the staff and their sensitivity was not only touching but superlative by any standards of hospitality I have encountered till date. It really cannot get any better - great people, super ambiance, outstanding service, delectable food.....now what more does one want!!??!!

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Bangalore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This really is a little gem. Created in the classic ITC mould of breathtaking marble flooring and exquisite interiors, it has very eager staff starting from the door men to the lovely ladies in the Front Office who escort you to your room and make sure you are settled in comfortably in what is a nice personal touch. The food... More

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Los Angeles, California
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I'm not sure who has been giving this hotel the great reviews, but I will not be staying here again. Reasons: 1. The rooms are dated. It's an older building, which shows in the fixtures, and there are visible stains on the curtains, carpets, etc 2. It's quite dusty, so dusty that my colleague with a dust allergy had to... More

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itcgrandcentral, Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central - Mumbai. We have been trying to reach you ever since your departure from the hotel and your subsequent E-mail. We tried your phone number as given by you but were unable to reach you as it is an invalid number. We have certain reservations on your comment and our team would like... More

Turin, Italy
Top Contributor
97 reviews 97 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I spent three nights int he ITC GC. Staff was pleasant since the beginning (late arrival during the night) with a quick check and ready to help. Good level of gim with a number of tools. Rooms are well furnished and silent also when sleeping close the lift. Breakfast with a good buffet serving local and international breakfast. Definitely I... More

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Bangalore, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights at this property and was impressed with the management and service. It is centrally located and is perfect for leisure stay. Rooms are very well maintained and totally are of 5 star ratings. Our package had breakfast, breakfast spread was huge and seemed like lunch buffet. Swimming pool and health center are very well maintained. Staff... More

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Bangalore
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

ITC Grand Central as the name suggests is pretty much centrally located and yes it's Grand too. Its the perfect business/leisure hotel. Well appointed rooms, courteous staff and everything else that you may expect of a five star hotel. Stayed here for 2 nights and really satisfied with everything. since our package didn't include breakfast, can't comment on it. Its... More

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New delhi
Top Contributor
59 reviews 59 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights at the the Itc. I stayed in their club room. But that's just a monicker. Because u don't expect such old rooms in this spanking looking property. The rooms and bathroom both are very outdated and need to be refurbished. That said they are very clean and comfortable. Location for my work was perfect. Service impeccable... More

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Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)

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