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All 362 Mumbai (Bombay) hotels

Hotel Unicontinental Mumbai

2.0 of 5 Hotel   |   3rd Road Next to Khar West Railway Station | 3rd Road, Khar Railway Station, Mumbai (Bombay) 400052, India
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Hotel Unicontinental Mumbai
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Ranked #301 of 362 hotels in Mumbai (Bombay)
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78 people have reviewed this hotel

Traveler rating
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    11
    18
    37
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Johannesburg, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights at the start of my India travels. The reception was unfriendly and struggled to find my booking. They then tried to charge me more than expected - after a brief argument I paid only what I owed. The dorm room is basic. There were pieces of glass on some of the beds - it... More

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Colombo, Sri Lanka
1 review
1 of 5 stars Reviewed February 12, 2014

So far this is one horrible hotel I ever stayed in and the most frustrating experience I ever had. My first question is, do they really know what customer service is??? No matter if it is a highly or poorly rated hotel, but what’s the point of running a hotel that doesn’t care about treating their customers at their best??... More

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Colombo, Sri Lanka
1 review
1 of 5 stars Reviewed February 10, 2014

This is by far the worst hotel I have ever stayed in. From the very moment you enter the hotel the reception will ill treat you and have not heard the word customer service. Although they say they have a 24 hour reception at night the AC is not on and the reception is full of mosquitoes. We were made... More

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Mumbai
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 1, 2013 via mobile

I have stayed in this hotel last year. But this time I have booked through clear trip for singh international but did not find a signage for the same but found unicontinental. It is good hotel for money if you book through a travel agent but I would never call to hotel for booking as they clearly denied that they... More

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Chennai
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2013

Right next to khar road railway station ideal for Business travelers and singles. The room was good, clean .The best part was the food, Really enjoyed food from their restaurant. Only drawback was, staff in the reception make you fell not welcome (Their attitude varied according to customers, I don’t know how they categories customers to receive warmly/coldly).

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Gurgaon, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 22, 2013

Overall dorm was good. Only negative point was slightly bad toilets + missing important stuff like liquid soap etc. Hotel's location is good - pretty close to Mumbai airport. Didn't saw WiFi access in room. Another negative point was really old/crappy lift. Other then that it was pretty good hotel & value for money.

Review collected in partnership with Cleartrip

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Mumbai
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 9, 2013

Room was shared across many members & many beds in one Room. I paid the money for hotel room no for Hostel. I am really surprised the way hotel was displayed in site and the amount was paid for a hotel room.

Review collected in partnership with Cleartrip

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india
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed July 24, 2013

i stayed in this hotel for one night and they charged 2500/- for which is on very higher side as compare to the service and condition of the hotel staff is rude breakfast is horrible and of no use at all.

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Gurgaon, Haryana, India
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 24, 2013

We switched from another hotel across the road, extremely dissatisfied with the service there. The hotel management gave us generous discounts (for a group of 40) and we were quite impressed by the spaciousness of the rooms. For a very decent price, the hotel offers fairly reasonable service and has a solid location in Khar (50 steps from the railway... More

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New Delhi, Delhi, India
1 review
4 of 5 stars Reviewed June 23, 2013

After having a bad experience of 2 days at a hotel across the road, this hotel came as a relaxation. The hotel staff and management is very friendly. The rooms are quiet comfortable. It was value for money :) In all, a good experience.

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Additional Information about Hotel Unicontinental Mumbai

Also Known As:
Samrat Hotel Mumbai
Address: 3rd Road Next to Khar West Railway Station | 3rd Road, Khar Railway Station, Mumbai (Bombay) 400052, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #301 of 362 hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Unicontinental Mumbai 2*
Official Description (provided by the hotel):
We have the pleasure to introduce Hotel Samrat, Mumbai. A centrally located family run budget hotel with luxurious rooms and personalized service at unbeatable rates. The Hotel is a Government of India - Tourism Department approved Hotel at Khar West in the heart of Mumbai. It has 30 well appointed AC Rooms (Including 4 Suite Rooms) with direct dialing telephone in each room, Cable and satellite color TV, refrigerator with soft drink mini bar, attached bath, 24 hrs. running hot & cold water, call bell. ... more   less 
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