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Hotel Unicontinental Mumbai

3rd Road Next to Khar West Railway Station | 3rd Road, Khar Railway Station, Mumbai (Bombay) 400052, India
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Hotel Unicontinental Mumbai
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83 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Sharon, Massachusetts
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

A large group of us stayed here this past weekend and had the most horrible hotel experience we've ever had. Here are just a FEW of the complaints we had: 1) They didn't have our booking when we arrived - and blamed it on us! We actually had to forward them our confirmation emails and the whole process took over... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is conveniently located near to the Khar Railway Station. The staff is very cooperative and the service is speedy. The food is really tasty too. Kudos to Mr. Bikash Mishra for helping us out with everything!

Was this review helpful? Yes 1
Ahmedabad, India
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 6, 2015

You can always have better options compared to this hotel. The service is poor. The breakfast is complimentary but it starts very late. Quality of rooms is not upto the mark. The only advantage is that is very very near to Khar Local train station.

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Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

My room was great, I have pretty basic needs when I go to hostels, so I was very pleasantly surprised to have a room with my own bathroom, hot water, a tv with English channels and western toilet. It felt like luxury! No cockroaches, and not a single mosquito! Expensive for India but reasonable for goa, loads of street food... More 

Was this review helpful? Yes 4
Perth, Australia
12 reviews 12 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed January 21, 2015

I completely regret booking last minute. This hotel is rubbish. It was one of the more expensive hotels we stayed at, and was also the worst. We stayed 3 nights, the shower didn't work, we had it fixed, then it was just cold. The sheets were dirty, and the customer service was poor. The powerplugs were falling out of the... More 

Was this review helpful? Yes 4
2 reviews
3 of 5 stars Reviewed December 1, 2014

The room was average, cleanlines in hotel was average. Customer service poor. One of the reception staff was quite arrogant and unhelpful. Location is very close to Khar rail station so easily commutable. But at night, sleep will be disturbed by the loud noise eminating from the hotel pub located at downstairs. On one occasion, couple of staff slept in... More 

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Mysore, India
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

Had been on a trip to Mumbai and fortunately had got a chance to stay in this hotel.. For a week I stayed in mumbai on a tour and @ the end of the day when returned back to hotel had a good relaxation time here.. This hotel has both Bar and lodge which made my stay comfort and memorable..... More 

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Kochi (Cochin), India
1 review
5 of 5 stars Reviewed August 29, 2014

A stay with friends for a birthday celebration. Had lots of fun. Excellent staff service. Everything was arranged well and much more than what we had asked for. Rooms were clean and well maintained. Beautiful view and good facilities. Definitely coming back for sure !!!

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Gurgaon, India
Top Contributor
54 reviews 54 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 26, 2014

I booked this hotel on line with one of the on line deal sites and my stay at the hotel was a total disaster. It is a dingy hotel with narrow passages, small rooms with dirty washrooms. The food is passable, actually I wouldn't even want to eat it if someone paid me to do so. Value for money is... More 

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Mumbai (Bombay), India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

The Service was Amazing, hotel Staff was Genuine and Sincere in Providing Service. Right from the Beginning Everything was up to the Expectation and most importantly the Decor of the Hotel was Quite Attractive.

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