We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Hotel Sahil

3.0 of 5 292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Best Western Hotel Sahil
Professional photos View all
Browse nearby
Best Western Hotel Sahil
Write a Review

173 reviews from our community

Traveler rating
    37
    66
    38
    12
    20
See reviews for
39
23
17
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (53)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (47)
All months
There are newer reviews for Best Western Hotel Sahil
See the most recent reviews
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

Very modern and clean room. I was amazed with service and modern amenities in room , in a 3 star property. Deserves higher ranking. Staff at reception , housekeeping and doorman are very courteous and helpful. Breakfast can be better... service staff were very helpful and service oriented. Mr. Vikas is very attentive, cooperative an I hope to see very... More

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Reviewer, Thank you for your detailed valuable feedback. We are delighted to note that your stay experience was wonderful and that you found our services up to the mark. I have also taken good note of your suggestion for improvement in the breakfast. It is comments such as yours that encourages us to go the extra mile and serve... More

New Delhi, India
Top Contributor
56 reviews 56 reviews
28 hotel reviews
235 helpful votes 235 helpful votes
5 of 5 stars Reviewed August 10, 2013

Perfect location, ultimate ambiance, best service, excellent room. everybody in the hotel was too eager to help. Had some suggestions on bathroom fittings, Mr. Vikas (Lobby Manager) was very receptive and appreciative of the suggestion and promised to convey the same to the management. I hope the management as well as Best Western will take care.

Was this review helpful? Yes 4
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Thank you for taking the time to write your positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback. I have also taken good note of your suggestion for the bathroom fittings. We are looking forward to welcoming you back at Best Western Hotel Sahil in the very... More

Mumbai
1 review
5 of 5 stars Reviewed July 29, 2013

Last tim when I visited they told 3500 per room and while checking out room they charged 6000 by telling that for 2 persons 6000 So we should ve aware of them before checking in the room and enquire properly

Review collected in partnership with Cleartrip

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, We, at Best Western Hotel Sahil thank you for sparing your valuable time and effort for the feedback. Your feedback has been shared with the team. We regret the inconvenience caused to you. We have taken up the issue with the concerned department with regards to not informing you about the proper tariff, we ensure that such incident... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2013

Very modern and clean room. Being a hotelier, I was amazed with service and modern amenities in room , in a 3 star property. Deserves higher ranking. Staff at reception , housekeeping and doorman are very courteous and helpful. Breakfast can be better... service staff were very helpful and service oriented. Surely I will be staying in this property again.

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Reviewer, Thank you for taking the time to write your positive comments on Trip Advisor. It is very encouraging and motivating for all of us to receive such positive feedback. I have also taken good note of your suggestion for improvement in the breakfast. We are looking forward to welcoming you back at Best Western Hotel Sahil in the... More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 15, 2013

Had put up 7 rooms. All guests of my wedding! Construction and refurbishment was going on. That was not an issue. The rooms that were refurbished looked very good...but the other rooms were an absolute HORROR!! There were moulds on walls!!! I could not believe my eyes. i do understand the room was due for a refurbishment...but moulds!!! An abslute... More

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Reviewer, We, at Best Western Hotel Sahil thank you for sparing your valuable time and effort for the feedback. We regret that your stay was met with inconvenience. Our hotel is now fully renovated and I am sure if you visit us again you will see for yourself a great change. We hope you will pardon this unpleasant incident... More

SIBSAGAR
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2013

Centrally located. Hotel is undergoing renovation . But the standard of service was never below par considering the difficulty in space due to renovations. Should be gratifying when it is complete as the service is in their blood. Smile and service made our three days stay a pretty memorable one. Room service was excellent as we were offered the way... More

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Reviewer, Thank you very much for sharing your review. I am glad to know that you enjoyed your stay and we met your expectation, feedback like your will also keep the team motivated. We really appreciate this gesture and feedback. We look forward to welcoming you again at Best Western Hotel Sahil. Regards, General Manager More

Hyderabad, India
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2013

Stayed here for one night. The good: -Very clean room , recently renovated so very contemporary. -Very helpful staff , service with a smile literally -Centrally located -Decent breakfast - They let us check out 3 hours late then the check out time - Kept our luggage even after check out which we picked up in the night Bad: -The... More

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Reviewer, Thank you for your detailed valuable feedback. We are delighted to note that your stay experience was wonderful and that you found our services up to the mark. It is comments such as yours that encourages us to go the extra mile and serve our guests better. We endeavour to make every guest feel special and look forward... More

Bangalore, India
1 review
1 of 5 stars Reviewed May 21, 2013

We stayed for one night and had complete sleepless night. As soon as we entered the hotel for the first time, welcomed with lot of construction noise. There was already another person arguing with the manager for cancellation and refund. When we asked about the noise, the receptionist said the construction is only on the Lobby area and there is... More

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We regret that your stay experience was not up to the mark and that the service was not in keeping with our standards. We apologise for the inconvenience caused to you. In order for us to contact you directly please email us your personal contact details on gm@bestwesternhotelsahil.com. We hope you will... More

Mangalore, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2013

We really enjoyed our stay at “The Best Western Hotel Sahil” Mumbai, Convenient location. Good room, good service and well-mannered staffs. There is nothing wrong with the facilities. The room we stayed is very spacious and pretty contented. The food at the restaurant is delicious. Overall my family and I enjoyed our stay…!!!

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Sir, Greetings from Best Western Hotel Sahil!!! Thank you very much for sharing the hotel review. We really appreciate this gesture and feedback. I am also happy to read that you enjoyed the hotel ambience, amenities and the buffet at our all day dining restaurant. We will ensure that Best Western Hotel Sahil Hospitality and Dining Experience are of... More

Toronto, Canada
1 review
5 of 5 stars Reviewed May 14, 2013

While on tour of India, we stayed about two weeks at Best Western Hotel Sahil, We received not only top notch service but also rooms were very clean and comfortable and the break fast and food served in the restaurant were excellent. The staff had always smile on their faces and all the time we were in the hotel they... More

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Sir, Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services. We look forward to welcoming you again at Best Western Hotel Sahil Thanks & Regards, General Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Best Western Hotel Sahil? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Hotel Sahil

Address: 292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Sahil 3*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, Expedia, Hotels.com, Despegar.com, HostelWorld, Agoda, Odigeo and Tingo so you can book your Best Western Hotel Sahil reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (12)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay