We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Hotel Sahil

292 J. B. Behram Marg | Central Bombay, Mumbai (Bombay) 400008, India
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Best Western Hotel Sahil
Professional photos View all
Browse nearby
Best Western Hotel Sahil
Write a Review

211 reviews from our community

Traveler rating
    47
    86
    46
    12
    20
See reviews for
44
28
18
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (59)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (70)
All months
There are newer reviews for Best Western Hotel Sahil
See the most recent reviews
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 12, 2015

If you want to be in central Mumbai, it is a good place to be. The rooms are comfortable but little smaller with wash rooms having standing shower.The breakfast is good and the restaurant staff are welcoming and friendly. We were at this hotel twice once in early January for 5 nights and then early February for 3 nights. During... More 

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil! Thank you for taking the time to write your positive comments on Trip Advisor. It is very encouraging and motivating to receive positive feedback. We have also taken note of your suggestion with regards to non smoking rooms and assure you that this incident is not repeated in future. We look forward... More 

Mumbai (Bombay), India
Top Contributor
118 reviews 118 reviews
22 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed February 11, 2015

Located close to the Bombay central railway station is ideal for the visitor at affordable rates. The place is clean and well maintained staff is pretty well trained and behaved .Have enough parking place for visitors of the guest. if you are on short visit and have lot of work to do the place is ideal

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil!! Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services. We look forward to welcoming you again at Best Western Hotel Sahil Thanks... More 

Coventry, United Kingdom
Top Contributor
53 reviews 53 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 9, 2015 via mobile

staying in room 501 for 4 day visit to tour Mumbai. The most import part first is the room is clean and comfortable, great overhead shower in the bath. Safe, fridge, sofa, kettle etc. air con, automatic blinds and lighting panel. Comfy double bed. I can appreciate that if you are trying to find this place yourself it may not... More 

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil!! Firstly, I would like to thank you for your time and effort in writing feedback on this forum. Your review will go a long way in encouraging the team at the hotel to strive and achieve even higher levels of service. Your words of praise have been shared with all colleagues and... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

I was on a business trip and had an early morning train to catch. Good hotel to stay close to Mumbai Central. Did not get to use a lot of facilities due to the short stay. Staff was very courteous and helpful. Will choose this again if I need to be in that part of the town.

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil! Thank you very much for sharing your review. We are glad to know that you enjoyed your stay and we met your expectation, feedback like yours will also keep the team motivated. We really appreciate this gesture and feedback. We look forward to welcoming you again at Best Western Hotel Sahil. Warm... More 

Bhopal, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

Stayed there for two days for work, centrally located hotel with good amenities. Rooms and toilets were clean and functional, food was good. The breakfast spread needs an overhaul. Overall a good choice if you have work in the close neighbourhood.

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil!! We appreciate your views and comments for our hotel and we would like to thank you for the time and effort in giving us this feedback. We have shared your review with the team at the hotel and they are delighted that you had a memorable experience with us We hope to... More 

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2015

Arrived on 28.12.14 and left on 09.01.15 Front desk staff very polite and helpful Restaurant and breakfast staff very polite and smiling excellent service and knows what you have everyday in breakfast Room service cleaning staff changes everyday and you have to remind them to refill your tea and coffee and milk powder that the area where it lacks attention

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil! Thank you very much for sharing your review. We are glad to know that you enjoyed your stay and we met your expectation, feedback like yours will also keep the team motivated. We really appreciate this gesture and feedback. We look forward to welcoming you again at Best Western Hotel Sahil. Thanks... More 

Greater Manchester, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 15, 2015

Good central location gives this hotel major marks. However, the rooms are average, bathrooms filthy and reception staff not welcoming. Food is ok, but breakfast appalling. If you are staying in mumbai for 1-2 nights, worth the price as location is key. Taxis are plentiful outside, the hustle and bustle outside is pure Mumbai!

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings at Best Western Hotel Sahil! We, at Best Western Hotel Sahil thank you for sparing your valuable time and effort for the feedback. Your feedback has been shared with the team. We regret that your stay was met with inconvenience. We have taken up the issue with the concerned departments regarding your feedback and ensure that such... More 

Carlsbad, California
Contributor
18 reviews 18 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 9, 2015

I searched for a three- or four star hotel in Central Mumbai, that was reasonably priced, and I selected this hotel. Unfortunately, Google maps has yet to provide street views for India, and so I had no idea what the surroundings of this hotel were like until after I arrived there: Homeless people crowded on the streets, along with their... More 

Was this review helpful? Yes 1
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil! Thank you very much for sharing the hotel review. We really appreciate this gesture and feedback. I am also happy to read that you enjoyed the hotel ambience, amenities and the breakfast buffet. We will ensure that Best Western Hotel Sahil Hospitality and Dining Experience are of the highest standards at all... More 

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2015

I stayed at the hotel Sahil last month, the hotel was a good value for the money. The room were okay and staff was friendly. The neighbor hood is not great but it is okay for a night stay. I travel a lot within India and USA. The property did meet somewhat Best Western standards.

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil! Thank you very much for sharing your review. We are glad to know that you enjoyed your stay and we met your expectation, feedback like yours will also keep the team motivated. We really appreciate this gesture and feedback. We look forward to welcoming you again at Best Western Hotel Sahil. Thanks... More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 4, 2015

The hotel is decent and clean. However the service is not great. I had arranged for my bag to delivered to the hotel and arranged with the hotel to accept delivery before my arrival but they did not accept it. I then had to spend the day trying to get my bag delivered. I had also prearranged for a late... More 

Was this review helpful? Yes
IMS21, General Manager at Best Western Hotel Sahil, responded to this review

Dear Guest, Greetings from Best Western Hotel Sahil! We, at Best Western Hotel Sahil thank you for sparing your valuable time and effort for the feedback. Your feedback has been shared with the team. We regret that your stay was met with inconvenience. We have taken up the issue with the concerned department regarding your feedback and ensure that such... More 

Questions? Get answers from hotel staff and past guests. Ask a question

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Room/suite (12)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question