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Hotel Marine Plaza

4.5 of 5 29 Marine Drive, Mumbai (Bombay) 400020, India
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Certificate of Excellence 2014
Hotel Marine Plaza
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Hotel Marine Plaza
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293 reviews from our community

Traveler rating
    133
    107
    34
    9
    10
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52
64
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83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

I recently had the privilege of staying at the above hotel. I commend them for the excellent service I received from all the staff that interacted with me. My special appreciation and commendation goes to the manager Derick D'souza who was very friendly, helpful and really went the extra mile to furnish me with any information I required. He displayed... More

Was this review helpful? Yes 2
New York, New York, United States
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not all 5 star hotel are the same , Hotel Marina Plaza is a 5 Star Hotel for Indian standards , but if you compare it to American or European it's a bit off . It's the Small thing that you come to expect that are lacking . I enjoy my stay there . The staff was helpful it's in... More

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Bangalore, India
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there with family and like the service and staff. Very helpful and food was decent but spread could have been better. I appreciate the staff booking Koolcabs for my trips to various points in Mumbai. Would recommend a stay at the hotel anytime.

Was this review helpful? Yes
Singapore, Singapore
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although we did not get the ocean view, the hotel is wonderfully located just at the curve of the Necklace Street. The esplanade is very pleasant for walks early morning but very crowded in the evenings with groups of local families sitting around.

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New Delhi, India
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 14, 2014

Stayed for one night on 4th Sep. booked room through internet which was much cheaper than Best Available rate when contacted over phone. Was given a upgraded room on entry on request which was appreciable. Was allowed 2 hours late checkout on request. Hotel is not very big. but room was very spacious. Washroom amenities were all provided but on... More

Was this review helpful? Yes
HMPMumbai, Manager at Hotel Marine Plaza, responded to this review

Dear Guest Thank you for this feedback. We are glad that your overall stay went off well. Marine Drive is indeed one of the better places to be staying while in Mumbai and we consider ourselves blessed having an address out here. Shower gel is available on request and its unfortunate that you have been advised incorrectly. We will have... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 13, 2014

I have stayed at Hotel Marina Plaza literally dozens of times while in Mumbai on business, and hope I never have to stay anywhere else. This is my home away from home. I can relax instantly on entering its jasmine-fragranced lobby. Here are just a few of the reasons I love this place: * They remember me. They welcome me... More

Was this review helpful? Yes
HMPMumbai, Manager at Hotel Marine Plaza, responded to this review

Dear Guest There is little that i can say besides a Big Thank You. You have been generous. There's nothing like a positive review from a repeat guest where it's easier to pick on service standards having experienced it earlier. We are glad to have kept you happy on each occasion. We cant wait to have you back and a... More

1 review
5 of 5 stars Reviewed September 13, 2014

Customer satisfaction is a target of the entire crew at hotel marine plaza. Mr.Moses and Ms Neha they have provided exceptional customer satisfaction. I had a lovely experience with the hotel.surely I will come back again and again.

Was this review helpful? Yes
HMPMumbai, Manager at Hotel Marine Plaza, responded to this review

Dear Guest Thank you for taking some time off to share your experience with us. We couldn't be happier in knowing your stay went off well. Moses and Neha are indeed our STAR's and we are glad to have them on our team. I'm sure they, along with the rest of the team will be further motivated to give their... More

Hong Kong
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 9, 2014

This is a sea-front hotel located on prime land. On arrival the doorman was chatting away and guests with luggage would enter the hotel with some difficulty. I was booked for a superior room but was given executive room as the Reception said the executive room is better. The room number was 12xx which I thought was 12th floor xx... More

Was this review helpful? Yes 1
HMPMumbai, Manager at Hotel Marine Plaza, responded to this review

Dear Guest Its with great regret that i write to you. Please accept my apologies on behalf of the team. We will have the issues taken up with the team and sensitive them further on their actions and the ability to express themselves better on some of the points raised. We do hope to get the opportunity to see you... More

Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

I checked into the Hotel Marine Plazal for a two night stay in Mumbai, as part of my trip across asia. Located on the popular Marine Drive in Mumbai, this hotel has been an excellent base from which to see the rest of the city. Hotel rates were reasonable and all areas of the hotel were in excellent condition and... More

Was this review helpful? Yes 1
HMPMumbai, Manager at Hotel Marine Plaza, responded to this review

Dear Rob Thank you. Its very kind of you to share your appreciation and i must say you have an interesting blog. Mumbai is a bit short to cover in a couple of days, however we do hope, she left you wanting more and we get to see you again. With every good wish. From all at Team HMP. Have... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 15, 2014

My 5th stay in two years. Deteriorating room conditions. Stinking rooms. Management tries to push for side rooms intead of sea facing rooms. Very Unfair!!! My advice to all guests to confirm the room types before final booking confirmation.

Was this review helpful? Yes 3
HMPMumbai, Manager at Hotel Marine Plaza, responded to this review

Dear Mr. Bansal We are sorry to have let you down. As a repeat guest I'm sure we could have done better. Our sea facing rooms are limited as you must be aware and at times it become impossible to meet all requests due to demand. In such cases we do upgrade guest to our suites. Unfortunately it didn't go... More

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Additional Information about Hotel Marine Plaza

Address: 29 Marine Drive, Mumbai (Bombay) 400020, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Marine Plaza 4.5*
Number of rooms: 68
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Also Known As:
Marine Plaza Mumbai
Hotel Marine Plaza Mumbai

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