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All 364 Mumbai (Bombay) hotels

Grand Hyatt Mumbai

5.0 of 5 Hotel   |   Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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Ranked #19 of 364 hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
George S Penang Island, Malaysia
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1,104 people have reviewed this hotel

Traveler rating
    577
    361
    99
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
Penang Island, Malaysia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed yesterday NEW

Staff fantastic - a bit over helpful but this is not a fault -nothing too much trouble Chinese restaurant food expensive but top quality - buffet breakfast I hate and this was no exception cold, poor quality - don't know how to make a cup of coffee, tried twice both times cold and expensive - IR500 per hour internet exorbitant... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Can't thank the hotel and their staff enough. Made my 1st trip to India a great experience. After hearing other's horror stories of trips to India I was concerned over eating and drinking the water. The Hyatt made all the worries disappear by the first day. They provided bottled water everywhere and the food is over the top. The hotel... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are pleased to know that you had a pleasant stay with us and liked the convenient location of our hotel with easier access to airports, the ambience around the hotel, the overall quality of accommodation, our range of award winning dining options and the... More

Bangalore, India
Top Contributor
57 reviews 57 reviews
27 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I love this hotel for business trips. About half an hour from the airport, close to the business district of BKC and mid-way between South Mumbai and the business districts of Andheri East. Nice rooms, the usual Hyatt standard, nice restaurants and a great gym. My only complaint is no free wifi. They charge almost a 1000 rupees a day... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are happy to know that you liked the overall quality of accommodation we offer, your dining experience, proximity to the airport and the service extended by our associates. We once again thank you for your feedback and... More

New Delhi, India
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I had stayed here for just one night. Great room - comfortable and clean. Ambience of the hotel is spectacular. Clean and smooth which gives off an aura of class. No complaints. I would have given this place 5 stars had my credit card not been blocked by them! Upon checking in, I requested at the reception not to use... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback. While we are glad to know that you liked our hotel, its convenient location from the airports, the service extended by our associates. We are truly sorry to know that you were terribly inconvenienced by the credit card charges. Please be rest assured that the comfort... More

Astana, Kazakhstan
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel last week, it was a great stay. The room is modern and cosy. We booked a honeymoon room, so we got our chocolate cake and bath full of roses which made our stay more romantic. Interior of hotel is fantastic with beautiful pieces of art The location is great as everything is very close -... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are glad to know that you had a pleasant stay with us and liked the convenient location of our hotel with easier access to airports and other places of local interest, the ambience around the hotel and the overall quality of accommodation. It gives... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

Having arrived at 1.30am, we did to expect the manager of the club part of the hotel to come to greet us, but he did. Everyone here gave superb customer service. A lovely haven to return to after the hustle and hustlers of Mumbai. It is a big hotel with plenty of room to relax in the bars or restaurants.... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valuable feedback. We are pleased to know that you enjoyed your stay with us and liked the ambience around the hotel, multiple award winning dining outlets and bars that we have to offer and the service extended by our associates around the hotel exceeded your expectations. We... More

Gilze
Top Contributor
101 reviews 101 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Hyatt is a excellent hotel. It is close to the international and domestic airport; between the hotel and the airport there is complementary taxi service. The hotel is an oasis of luxury with polite and service-oriented staff. Check-in late evening was smooth, although there was half-an-hour waiting-time as the room was not yet ready. The room is spacious... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are pleased to know that you had a pleasant stay with us and liked the convenient location of our hotel with easier access to airports, the ambience around the hotel, the overall quality of accommodation, our range of award winning dining options and the... More

Ahmedabad, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

comparitiely new. very heavy structure. Nice rooms. good breakfast and other varitieis of food. Nice gym and swimming pool. Would be a good choice for family or business. nice decor courteous staff. will go again.

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay with us and you like the ambience around the hotel, the overall quality of accommodation, the range of dining options that we have to offer, the service extended by our staff and your experience... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I could conduct meeting for 600 people with ease. Rooms are bigger and wash rooms are really stylish. Best in class. Liked it a lot . its on higher side on cost but feel the luxury. Rooms are well lit inside .

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your meeting event with us and you liked the overall ambience and space around the hotel. We once again thank you for your feedback and truly look forward to welcome you again at Grand Hyatt Mumbai. More

Bangalore, India
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Best location for Business traveller. very near to BKC, Wester expressway, airport etc. Food was awesome specially china house and Fifty Five East Restaurant. Prompt service and helpful staff. They also have a good shopping plaza.

Was this review helpful? Yes 3
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are pleased to know that you had a pleasant stay with us and liked the convenient location of our hotel which is off Western Express Highway with easier access to airports, Bandra Kurla Complex and many other point of interests in the city, your... More

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Additional Information about Grand Hyatt Mumbai

Address: Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hyatt Mumbai 5*
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Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Mumbai (Bombay) #12 Family Hotel in Mumbai (Bombay) #14 Romantic Hotel in Mumbai (Bombay) #15 Spa Hotel in Mumbai (Bombay) #16 Business Hotel in Mumbai (Bombay) #18 Luxury Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
Number of rooms
547

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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