The hotel is magnificent and we have never experienced such incredible service before. It was so lovely that it was hard to drag ourselves away from the hotel to go to the theme parks at all. more

Disappointing. Huge hotel, close to the city. But indifferent service, basic rooms (though nicely designed, but with leaking shower), average food spoil it. Its also the only 5* hotel I have stayed in which does not have a 24 hour coffee shop. And they come up with the lamest excuse - that their Chinese restaurant is open till 3 am!... more

the reception was good they were all cordial and very pleasant to help you out check out the pool and the massage the food was upto to the mark but bland hope you all enjoy your experience more

I am not a Hyatt fan but this hotel is outstanding. Service is just at the right level. Staff anticipates the needs of the customers, they are not behaving in an irritating humble way. Staff is well trained and coached for the job. The rooms are modern, well equiped and clean. They have everything you need when you are on... more

The Grand Hyatt is a wonderful hotel with the best ambience and customer sevice. The Hotel rooms are ahowever quiet small in compare to other hotels, but the toilets and bathrooms have glass walls, so it is most exortic to be there with your beloved one. The lobby is also wonderful with a lot of artistic figures, wich you may... more

I went in for a Party, Right from the time i got off my car till i reached the party hall i was amazed, things were absolutely perfect. Signboards placed at right spot to guide me. A Decent Security arrangement. Good Interior and above all well organised Party with good quality of food and entertainment more

My Boss and I stayed here together in feb 2009. We always stay at the Grand Hyatt when in Mumbai. We'd asked for a presidencial suite. when we arrived at mumbai airport the one person received us in BMW. When we reached the hotel saw the room, that was amazing. I ate several meals at the hotel. The Bukhara is... more

Excellent hotekl, good bar, great service. Will return more

I have stayed here on previous business trips, maybe got lucky with the rooms. Ensure your room is not facing the main road. It will be very noisy all through the night, Mumbai never sleeps and this is also the main road to the airport. Get the right room, and everything will be fine more