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Grand Hyatt Mumbai

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Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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Grand Hyatt Mumbai
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1,821 Reviews from our TripAdvisor Community

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India
Level Contributor
57 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed here and reviewed before. Though the rooms are a bit run down, the service levels and quality of food is still excellent. Staff are very helpful and always smiling. To retain your standards you need to do something about the mosquitoes. While I understand that it may be beyond your control, mosquitoes in the restaurant, lobby and... More 

Helpful?
Thank convie
Mumbai (Bombay), India
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

this hotel is situated near domestic airport it is near by Mumbai university it has an awesome ambiance good buffet for breakfast entire...Superb hospitality and nice foods.Welcome is too good and checkin time only 5mins which is least seen .Apart from long queue just a min...

Helpful?
Thank atif687
New Delhi, India
1 review
1 of 5 stars Reviewed 2 days ago NEW

I stay in Indian business hotels every week. checked into Grand Hyatt in Mumbai and for the past hour have been trying to get online. wifi speeds are 120kbps..intermittently get 500 kbps. spoke to duty manager 3 times and zero movement. Truly pathetic. #shameful that a large US hotel chain has such poor connectivity.

Helpful?
Thank rajan a
Rajkot, India
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Been here second time in a year on business trip. stay for a day, its fabulous hotel.pool is great and also the spa and other facility. food is also good one of the nice hotel in Mumbai.staff are courteous. Do enjoyed my stay very much. Good option for businesses tralaver and also for family... They have art gallery spread across... More 

Helpful?
Thank Apoorva_Raval
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for your invaluable feedback and thoughtful appreciation. We are delighted that you enjoyed #LivingGrand and look forward to welcoming you for a more memorable experience in the future. Thanks More 

Kentucky
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

This is a hotel I loved and been visiting over the years but the standards have been slipping over the year. The toiletries are sub standard and cheap for a hotel of this stature. Was booked on the club floor for a Confernce and paying club floor prices and today their coffee machine at the lounge was not working. Not... More 

Helpful?
Thank mitchy1818
Mumbai (Bombay), India
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this hotel is situated near domestic airport it is near by Mumbai university it has an awesome ambiance good buffet for breakfast entire hotel is well maintained and the cleanliness is excellent must visit for atleast couple of nights

Helpful?
Thank dharmilsah
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for your invaluable feedback and thoughtful appreciation. We look forward to welcoming you again soon. Thanks More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Superb hospitality and nice foods.Welcome is too good and checkin time only 5mins which is least seen .Apart from long queue just a min taken by them to welcome.value for money and ambience is too good whic attracts me to stay here only .

Helpful?
Thank SunilRy
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for your thoughtful appreciation. We are delighted to know that you enjoyed #LivingGrand with us. Look forward to welcoming you back soon . Thanks More 

Mumbai (Bombay), India
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We spent 3 nights and 4 days here, our stay was lovely. The rooms were in immaculate condition. Everything was working fine and the service was very prompt. Although we had the concierge desk was right outside our room on the first floor. which was not very comfortable.. none the less. It was pleasant.

Helpful?
Thank YPALOBA
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Greetings from Grand Hyatt Mumbai Thank you for your kind feedback and thoughtful appreciation. We look forward to welcoming you back soon. Thanks More 

Florida, United States
5 of 5 stars Reviewed 5 days ago NEW

Great hotel and excellent service. The staff went above and beyond to make my stay special. Centrally located and convenient for conducting business as well as receptions. I would highly recommend for anyone traveling to Mumbai.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Guillermo B
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for your invaluable feedback and thoughtful appreciation. We are delighted to know you enjoyed #LivingGrand with us and look forward to welcoming you back soon. Thanks More 

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