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All 362 Mumbai (Bombay) hotels

Grand Hyatt Mumbai

5.0 of 5 Hotel   |   Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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Ranked #21 of 362 hotels in Mumbai (Bombay)
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Salah S Dubai, United Arab Emirates
  • Reviews (998)
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998 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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Dubai, United Arab Emirates
Top Contributor
68 reviews 68 reviews
54 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have not seen a lot of mosquitos in the lobby anywhere I have stayed in. This hotel had a lot of Mosquitos in the lobby, but the rooms were mosquito free. I was booked in the executive floor, I came in late in the night to check in, and the reception downstairs asked me to check in at the... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are glad to hear that you liked the convenient location of our hotel from the airports, overall accommodation we offer, your dining experience over breakfast at Grand Club and the services extended as a part of our Club package. With regard to the inconvenience... More

Gurgaon, India
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for a night during a business trip . The proximity to airport is the biggest advantage . I was able to reach the airport after my meetings in 15 min from the hotel . That said it does not take away the fact the food is great , breakfast platter is good . Wifi connection is not... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. It gives us much joy in knowing that you had a great time during your stay with us and liked the convenient location of our hotel from the airports, your dining experience at our award-winning restaurants, the décor of our hotel, Wi-Fi services, conference facilities... More

Monza
Top Contributor
66 reviews 66 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel and rooms are nice and modern and in line with the reputation of Grand Hyatt. Tried the Indian Restaurant, food was interesting and really genuine Indian. The car service provided is ok, but excessively expensive. 20.900 Rupees are a lot of money for one day of travel compared to local prices. It's around 3 times more.

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are happy to know that you enjoyed your stay with us and liked our hotel, the overall quality of accommodation we offer and your dining experience over dinner at Soma – our Indian restaurant. We once again... More

New Delhi, India
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As we entered this hotel, I was quite impressed with the massive lobby. Interiors of the lobby are pretty good. I had booked club room and one of the staff walked me up to the club floor for check-in formalities. It was quick and easy. Room service was a bit slow. Club rooms are reasonably sized and well maintained. Housekeeping... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are glad to know that you liked our hotel, the lobby and public areas, overall quality of accommodation we offer, hassle free check-in process and service extended by our associates around the hotel; especially by the Housekeeping... More

wakefield
Top Contributor
52 reviews 52 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Hyatt for one night as catching a flight following day home. Great service with airport pick up at the carousel and 10 mins from domestic terminal (same to international following day), Smooth check in and nice bar area where we grabbed a snack of pizza ( they brought it out from Italian restaurant for us) and a... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. While we are happy that you liked our hotel, its convenient location from the airports, hassle free check-in process, The Bar and your dining experience over pizza from Celini and the service extended by our associates, we are sorry to hear that you were inconvenienced... More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights with a friend from Bangalore, at their 10th Anniversary special rate just to check the leisures here. It was a great experience. In all, its an decently spread hotel with a grand and warm welcoming lobby. Check in process was smooth and one of the quickest. I chose a smoking room and was given a... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback and for choosing to stay with us. We are really happy to know that you enjoyed our 10th Anniversary package and liked our hotel, the hassle free check-in process, overall quality of accommodation we offer, your dining experience at our award-winning restaurants; especially China House,... More

Jodhpur
1 review
3 of 5 stars Reviewed 1 week ago

1. While checking out on 2nd April 2014, we had requested for luggage assistance at 10:10 am for checkout and even after repeated reminders we received our luggage at 10:50 am on the gate. we had a flight at 12 noon. we almost missed the flight because of this delay. Unacceptable. 2. Hotel blocked my credit card on 28th March... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. While we are glad to hear that you liked our hotel and its close proximity to the airports, we are sorry to know that you were delayed in getting to the airport because of a lapse in delivering your luggage on time and the fact... More

Paris
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on business for three days and it is a hotel at the top of its game. A bit big and pharaonic with a touch of Bollywood glitz and self regard, it is well looked after, well managed and the staff to a man are superbly trained. I asked the valet for a button to be sewn on... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback and for choosing to stay with us. We are happy to know that you liked the overall look and feel of our hotel, the service extended by our associates, 24-hour gymnasium facilities at Club Oasis – Fitness Centre and Spa and your dining experience at... More

Pune, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I know you would not find so big hotels in Mumbai but still this hotel has smaller rooms. Best part of this hotel was the look and feel once you enter in the lobby area. Also, breakfast spread at the cafe is quite lavish and tasty. Rooms : 7/10 Food : 9/10

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback. We are glad to know that enjoyed your stay with us and liked the lobby area and your dining experience over breakfast at our hotel. We once again thank you for your feedback and sincerely look forward to welcome you again at Grand Hyatt Mumbai. More

New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I am writing this review from my room. It's 10:30pm and the music (heavy on drums and bass) and crowd noise from a special event 2-3 levels below my room is so loud the room is shaking. Two calls to the duty manager have proved useless, "I understand" is not a solution. Offer of a room change does me no... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback. We are extremely sorry to hear that you were discomforted by the noise emanating from an event that was taking place at our hotel. However, we are relieved to hear that our Front Office Manager met you and addressed your concerns and apologised for the inconvenience... More

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Additional Information about Grand Hyatt Mumbai

Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Mumbai Hotel
Grand Hyatt Hotel Mumbai
Hyatt Mumbai
Mumbai Hyatt
Address: Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#18 Business Hotel in Mumbai (Bombay)
#21 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Mumbai 5*
Official Description (provided by the hotel):
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 On the Beach Hotel in Mumbai (Bombay) #9 Family Hotel in Mumbai (Bombay) #18 Business Hotel in Mumbai (Bombay) #21 Luxury Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
Number of rooms
547

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