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Grand Hyatt Mumbai

Certificate of Excellence
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Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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1,493 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spanish Fork, Utah
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The rooms are deluxe, and the staff are to match! The breakfast buffet is beyond comparison, with 5 chefs working at all times. I go here for work, but I love the way it starts my day, and ends it. Such a wonderful and comfortable place to stay. If you want to wander to the 'more colorful' parts of Bombay,... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had two short stays in June. With all the heavy rains in Mumbai you would not know it as the staff kept smiling and maintained impeccable attire and great service as always. Please dont go too often as I fear I might not get a booking!

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Kochi (Cochin), India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you can, then book your room straight into Hyatt Grand, Mumbai. The rooms are well maintained, staff is very good. the facilities in this hotel is incomparable. I stayed for four nights, and each day was worth a stay. the breakfast is having a huge spread. No where you get that much as you will be confused.The Dinner was... More 

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Ahmedabad, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed for two nights but I found this place as worth for International Transit passengers as it is close to both airport terminals. It has a magnificent lobby. My stay was with a complementary night due to their celebration sale. Always look for such promotion that give a good value for your money.

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Chandigarh, India
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's hard to differentiate yourself in this competitive world of main stream hotels.They usually all seem to be the same and nothing extraordinary. I can't say the same for the Grand Hyatt. I stayed there for 3 nights recently and was pleasantly surprised by how helpful and professional the staff was there. The breakfast buffet is great and you want... More 

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback and for choosing to stay with us. We are happy to know that you had a pleasant stay with us and that you had a memorable experience with the service extended by our associates, your dining experience, the ambience around the hotel and the state... More 

Hyderabad, India
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was perfect. Cant ask for more. Would love to stay there whenever I visit Mumbai in future. Best in India. Dont miss lunch buffet. Soups are the best. You pick any item, you cant go wrong. Rooms are awesome with great views.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valuable feedback and for choosing to stay with us. We are delighted to hear that you had a pleasant stay with us and you appreciate your dining experience over lunch and the overall quality of accommodation. We once again thank you for your feedback and sincerely look... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Definitely one of the best 5 stars in the city. I've been to Mumbai before and I regret having chosen other 5 stars over Grand Hyatt before. Everything here is an epitome of how hotels should function.

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback and for choosing to stay with us. We are delighted to hear that you had a pleasant stay with us and you appreciate the overall stay experience at the hotel. We once again thank you for your feedback and sincerely look forward to welcome you... More 

Rajkot, India
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Grand Hyatt Mumbai is a very large and spacious Hotel with courteous staff and clean and Good Ambient Feeling..Rooms are Properly appointed with good set of Freshers Kit thrown in..And Food is Awesome in Most of the Restaurants particularly China House..But had one complaint dat the once great Shopping Plaza operational in Hyatt has or is gonna be vanished as... More 

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. We are extremely delighted to know that you had a comfortable stay with us and liked the overall quality of accommodation, ambience around the hotel, your dining experience especially at our award winning restaurant China House and the service extended by our associates. We once... More 

New Delhi, India
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

stayed in club room for a night, room was comfortable with all necessary ammenities. Great ambience, very courteous, polite and caring staff. The buffet for lunch/dinner is a must have, huge multicusine spread.

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback and for choosing to stay with us. We are extremely happy to know that you had a comfortable stay with us and that you liked the overall quality of accommodation, the ambience around the hotel, your dining experience and the service extended by our associates.... More 

India
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We put up at The Grand Hyatt Mumbai because we had an early morning flight and we wanted to avoid the Mumbai traffic. There are a few other hotels in the vicinity like the ITC Maratha, Hilton, etc. There are also several corporate offices nearby, but no good restaurants. We had our dinner at the ground floor restaurant and were... More 

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback and for choosing to stay with us. We are happy to know that you had a pleasant stay with us and that you liked the close proximity of our hotel from the airport and ease of connectivity with other places of interest in the city.... More 

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