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All 362 Mumbai (Bombay) hotels

Grand Hyatt Mumbai

5.0 of 5 Hotel   |   Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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Ranked #23 of 362 hotels in Mumbai (Bombay)
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Rinavicky Goa Velha, India
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Goa Velha, India
1 review
4 of 5 stars Reviewed yesterday NEW

The USP of the place is the food, the cuisine is well thought off for travellers from all over. Whether it is Soma(Indian food), Cellini(Italian), China house, or lobby lounge. It's a great dining experience. However, the room service is a huge disappointment. Rooms are spacious, facilities are great. Staff is hospitable & courteous. The front office staff however needs... More

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GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback and for choosing to stay with us. We are glad to know that you had a great time over your dining experience at our award-winning restaurants; especially Soma, Celini and Lobby Lounge and like the overall quality of accommodation and facilities we offer and the service... More

Bangalore, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I love staying at Grand Hyatt. The rooms are spacious and well maintained. The quality of soaps, shampoo are pretty good. The beds are clean and have enough water bottles. Also they are quick to attend if you need any thing. The only complaint could be that the shower area is very close to tub and the water spills all... More

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GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. We are happy to hear that you enjoy staying at our hotel and like the overall quality of accommodation we offer, amenities placed in our guestrooms and the service extended by our associates around the hotel. Your feedback has been duly noted and we shall... More

Florida
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned from three days spent in the Grand Hyatt after disembarking from a cruise. The staff couldn't have been more welcoming from check-in to check-out. Our package included breakfast and the cocktail hour with appetizers. The food was very good. We were entitled to a three hour car tour but unless one knew where to... More

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GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. We are really happy to know that you enjoyed your stay with us, the Club package that we offer, convenient location of our hotel from various entertainment hubs around the city and liked the service extended by our associates. We shall certainly convey your kind... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service provided by everyone that works at the hotel is impeccable. Specifically the manager Eveeta, followed by front end staff Jeet and concerige Sylvester and Nihar were notable. These individuals went beyond what is general expected in the service Industry and made us feel comfortable and welcomed. The executive package is fantastic and a must get if the stay... More

Was this review helpful? Yes
GrandHyattMumbai_55, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback and for choosing to stay with us. It gives us much joy in knowing that you had a great time with us and liked our hotel, its convenient location from the airports and various business and entertainment hubs around the city, the service extended by... More

Dubai, United Arab Emirates
Top Contributor
68 reviews 68 reviews
54 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have not seen a lot of mosquitos in the lobby anywhere I have stayed in. This hotel had a lot of Mosquitos in the lobby, but the rooms were mosquito free. I was booked in the executive floor, I came in late in the night to check in, and the reception downstairs asked me to check in at the... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are glad to hear that you liked the convenient location of our hotel from the airports, overall accommodation we offer, your dining experience over breakfast at Grand Club and the services extended as a part of our Club package. With regard to the inconvenience... More

Gurgaon, India
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a night during a business trip . The proximity to airport is the biggest advantage . I was able to reach the airport after my meetings in 15 min from the hotel . That said it does not take away the fact the food is great , breakfast platter is good . Wifi connection is not... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. It gives us much joy in knowing that you had a great time during your stay with us and liked the convenient location of our hotel from the airports, your dining experience at our award-winning restaurants, the décor of our hotel, Wi-Fi services, conference facilities... More

Monza
Top Contributor
66 reviews 66 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel and rooms are nice and modern and in line with the reputation of Grand Hyatt. Tried the Indian Restaurant, food was interesting and really genuine Indian. The car service provided is ok, but excessively expensive. 20.900 Rupees are a lot of money for one day of travel compared to local prices. It's around 3 times more.

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are happy to know that you enjoyed your stay with us and liked our hotel, the overall quality of accommodation we offer and your dining experience over dinner at Soma – our Indian restaurant. We once again... More

New Delhi, India
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

As we entered this hotel, I was quite impressed with the massive lobby. Interiors of the lobby are pretty good. I had booked club room and one of the staff walked me up to the club floor for check-in formalities. It was quick and easy. Room service was a bit slow. Club rooms are reasonably sized and well maintained. Housekeeping... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are glad to know that you liked our hotel, the lobby and public areas, overall quality of accommodation we offer, hassle free check-in process and service extended by our associates around the hotel; especially by the Housekeeping... More

wakefield
Top Contributor
52 reviews 52 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Hyatt for one night as catching a flight following day home. Great service with airport pick up at the carousel and 10 mins from domestic terminal (same to international following day), Smooth check in and nice bar area where we grabbed a snack of pizza ( they brought it out from Italian restaurant for us) and a... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. While we are happy that you liked our hotel, its convenient location from the airports, hassle free check-in process, The Bar and your dining experience over pizza from Celini and the service extended by our associates, we are sorry to hear that you were inconvenienced... More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights with a friend from Bangalore, at their 10th Anniversary special rate just to check the leisures here. It was a great experience. In all, its an decently spread hotel with a grand and warm welcoming lobby. Check in process was smooth and one of the quickest. I chose a smoking room and was given a... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback and for choosing to stay with us. We are really happy to know that you enjoyed our 10th Anniversary package and liked our hotel, the hassle free check-in process, overall quality of accommodation we offer, your dining experience at our award-winning restaurants; especially China House,... More

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Additional Information about Grand Hyatt Mumbai

Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Mumbai Hotel
Grand Hyatt Hotel Mumbai
Hyatt Mumbai
Mumbai Hyatt
Address: Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#18 Business Hotel in Mumbai (Bombay)
#19 Romantic Hotel in Mumbai (Bombay)
#21 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Mumbai 5*
Official Description (provided by the hotel):
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
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