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All 364 Mumbai (Bombay) hotels

Grand Hyatt Mumbai

5.0 of 5 Hotel   |   Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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85%
Ranked #20 of 364 hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Raman V
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1,073 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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  • English first
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  • German first
  • Italian first
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

love the hotel and the ambience. staff is really friendly.stayed here for 8 nights during lakme fashion week. love the food. had a nice and pleasant stay. ground floor rooms are really nice with beautiful garden views.

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. It gives us much joy in knowing that you had a great time during your stay with us and enjoyed the ambience, dining experience at our award-winning restaurants, overall quality of accommodation we provide and the service extended by our associates. We once again thank... More

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

To me a good bed makes my stay wonderful. I guess this applies just to anyone ? And the Grand Hyatt good beds. The rooms are nice and modern with a fairly spacious closet. The closet has drawer with s glass front. Nice to find your clothing items. The shower is very roomy. The carpet is a bit outdated. I... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback and for choosing to stay with us. We are glad to hear that you liked the overall quality of accommodation we provide, your dining experience at our restaurants; especially Fifty Five East and Celini, the city transfer services that we offer, shopping facilities at Grand... More

Bangalore, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent property. Clean rooms, easy check-ins, good service. Swimming pool is one of the best. Gym is well equipped and well maintained. Sleep quality is very good and rooms are silent. The night club is quite good but not crowded even on a Saturday night (which may or may not suit you). Location is a bit of a downer as... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are really happy to know that you enjoyed your time with us and liked our hotel, the overall quality of accommodation we offer, hassle-free check-in procedures, pool and gymnasium facilities at Club Oasis – Fitness Centre and... More

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My first impression of this hotel was fantastic. I had the hotel pick me up from the airport, and as I arrived at the hotel, I was greeted by name by a very friendly hotel staff. As the reception was somewhat preoccupied at the time, I was brought to the foyer of the club lounge to be checked in. It... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. While we are happy to know that you enjoyed the airport services extended, overall quality of accommodation we provide and your dining experience at our various award-winning outlets, we are disappointed to hear that you did not find the service extended by our associates around... More

Guwahati, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Terrible front desk staff,,,Booked the hotel for 4 nights ..chose to check out only after 1 night...over paid but was happy to leave... Gr8 property with fake ppl... Over Priced menu, wifi & transfers.... NOT MY TYPE.. checked out from Taj @ GOA,, was a complete turnaround... Its located next to nothing..no facilities nearby...

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valuable feedback. We are disappointed to hear that you did not find the services and facilities extended at our hotel up to your expectation particularly with the hotels incidentals deposit procedure. Kindly note, it is a standard procedure across Hyatt Hotels worldwide where we request our guests... More

Oslo, Norway
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

the Grand Hyatt in Mumbai is one of the more upscale Grand Hyatts, not much different from Park Hyatt in many cities. The staff is friendly, security is diligent, food is great and the overall atmosphere has a nice mix of business and pleasure. Located in Santacruz, close to the airport and Bandra. In Mumbai, you'll have to have a... More

Was this review helpful? Yes 2
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer, Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are glad to know that you found the services and facilities we offer up to your expectation and liked the overall ambience of our hotel, its close proximity from the airport; in addition to key hubs of... More

Amsterdam
1 review
3 of 5 stars Reviewed 1 week ago

Have been staying in grand Hyaat for a while now but the last trip was quite a let down. Not only did I spot a cockroach in the room but when the housekeeping in charge came in and I reported that there is a cockroach, she asked 'where is it?'...and further without any sense of apology went on to ask... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer, Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback and for choosing to stay with us again. We were extremely apologetic about the fact that there was a pest related issue that you faced during your time with us. In regard to the inconvenience faced by yourself, please be rest assured that we have engaged... More

Wollongong, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Whilst always staying at this hotel for business purposes, I do look forward to my stay at the Grand Hyatt. The staff are very friendly and efficient and the hotel facilities excellent. The rooms are well equipped and the door to door car service from the airport to hotel convenient and hassle free. The location of the hotel is ideal... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer, Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback and for choosing to stay with us during your business trips to the city. It gives us much joy in knowing that you truly enjoy your time with us and like the facilities at our hotel, overall quality of accommodation we offer, airport services provided,... More

Warmond, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are in Mumbai for business, stay in the Grand Hyatt. Simple as that. The room is good, enough space, and equipped with a good bathroom. Make sure to take the business package allowing for stay in the business club lounge and other advantages (airport service). Restaurants (I visited the Italian and Chinese) are good quality. Service is outstanding.... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer, Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback and for choosing to stay with us. We are very happy to know that you truly enjoyed your time with us and liked the overall quality of accommodation we offer, your dining experience at our award-winning restaurants – China House and Celini, service extended by... More

Riverside, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible Experience, I was sitting in the Hotel Restaurant at the Grand Hyatt Mumbai and a waiter spilled Wine all over my designer jeans and really nice shirts, making them extremity sticky. Keep in mind these clothes are well over $1,000 US, and are STAINED and sticky. When I talked to the manager about this situation they said they would... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback. We are extremely sorry about the fact that one of our associates erroneously spilled wine on you, staining your clothes. We were extremely apologetic and empathetic to this situation that we offered to launder the stained clothes on a complimentary basis and an additional 50% discount... More

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Additional Information about Grand Hyatt Mumbai

Address: Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Mumbai 5*
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Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Mumbai (Bombay) #14 Romantic Hotel in Mumbai (Bombay) #14 Family Hotel in Mumbai (Bombay) #16 Spa Hotel in Mumbai (Bombay) #16 Business Hotel in Mumbai (Bombay) #19 Luxury Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
Number of rooms
547

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