We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Mumbai

Certificate of Excellence
Hotel website
Hotel deals
Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Offers & Announcements
Double Your Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Hyatt Mumbai
Professional photos View all
Browse nearby
Grand Hyatt Mumbai
Grand Hyatt Mumbai
Grand Hyatt Mumbai
Add Photo Write a Review

1,527 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    790
    502
    138
    48
    49
See reviews for
156
145
151
1,001
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (318)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1527)
  • Mar-May only
    (463)
  • Jun-Aug only
    (360)
  • Sep-Nov only
    (285)
  • Dec-Feb only
    (419)
All months
Nairobi
Level Contributor
9 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Right from the pick up at the hotel through check in and my entire stay, I perhaps have not had such a good experience. The staff are courteous all through the hotel and took care of every need. The rooms were very clean and well maintained. The receptionists were exceptional in giving a lot information about the hotel and offers... More 

Was this review helpful? Yes
Jaipur, India
Level Contributor
65 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Considering it is a 5 star hotel, close to the airport, it is one of those properties, where someone just do not know, how to manage it. 1st of all, it was a nightmare to get room booked, i tried centralized booking, however they are more like telephonic mechanical communication. Where in 2-3 attempts also the message was not been... More 

Was this review helpful? Yes
Udaipur, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent stay. Room, Bar, choice of restaurants, caters to both business and leisure clients. Very accommodating staff and efficient in their duties. Breakfast spread is excellent and service is prompt. Will surely return.

Was this review helpful? Yes
Delhi, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Giselle who took my check in and the duty manager Deepika were great. Deepika very kindly extended an early check in on request. Rooms are great. Well maintained. At breakfast Sudhakar was nice.. The gammon ham was really nice and after a long long time smoked salmon tasted great! Will be back soon..only suggestion would be during breakfast service something... More 

Was this review helpful? Yes
Grand Hyatt M, Hotel Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for your invaluable feedback and kind appreciation. We have made a note of your comments and suggestions and will share the same with our concerned team. Thank you for choosing us to be your home away from home. We look forward to welcoming you back again soon. Best Regards, Shobhit More 

New Delhi, India
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed at the Grand Hyatt Mumbai after a very long time. In recent times, I either choses to stay at one of the BKC/Bandra hotels or in South Mumbai - depending on work. Happened to stay here since we had meetings scheduled here. This is a large property in really the middle of nothing exciting - however not too far... More 

Was this review helpful? Yes
Grand Hyatt M, Hotel Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for sharing your invaluable feedback with us and for the generous appreciation. We regret the inconvenience caused to you during your stay and look forward to welcoming you again for a truly Grand experience that we are known for. I would be more than happy to assist you to make your future stays more memorable. thanks... More 

Dubai
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel regularly around the world for business and plesure this was one of the beat stays I've had in a long time. From the beautiful art in the common areas, to the welcoming staff, the fantastic restaurants, great nightclub, spacious and modern rooms, the stay left nothing to be desired. It was truly wonderful and I can't wait to... More 

Was this review helpful? Yes
Grand Hyatt M, Hotel Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for your generous feedback and genuine appreciation. We are happy to hear of your memorable stay and cannot wait to welcome you back. I remain at your disposal to make your future stays with us even more memorable. Best Regards, Shobhit More 

Mumbai
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this Hotel for Promotional Business tour. It was Excellent Experience over there. The Conference Hall is Well maintained. The food was Excellent. The pool area and Pool was particularly Clean and nicely maintained. Overall Excellent experience...:)))

Was this review helpful? Yes
Grand Hyatt M, Hotel Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for your thoughtful appreciation and invaluable feedback. We are happy to hear of your memorable business visit and look forward to seeing oyu soon on a leisure trip. Best Regards, Shobhit More 

Austin, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Of all the amazing places in Mumbai to sleep, I can't believe I stayed here a second time. This hotel is too big for itself. It takes too long to get to rooms with no signage to help you on the way. In fact, no signage anywhere. You get out of your taxi and there is no one to show... More 

Was this review helpful? Yes 2
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are extremely sorry to hear that you were discomforted during your stay with us and we were not able to create a memorable experience for you. We sincerely regret any inconvenience that may have been caused to you. Please rest assured that your feedbacks... More 

Pune, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Dear Friends,I am Planing to Stay in Mumbai For a Week with my Family For Leisure,But bit Confused to Choose the Hotel Between Grand Hyatt,Santacruz and Trident,Nariman Point....I Know Both are Very Good Properties,but need Suggestion.So Please Help me to Choose a Good Hotel Between Both to Make my tour Memorable.Thanks

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Greetings from Grand Hyatt Mumbai. Thank you for reaching out to us. We look forward to welcoming you and your family for a grand stay at our multidimensional lifestyle complex in the heart of Mumbai with splendid food and beverage outlets, indulgent spa and salon services, the shopping plaza and a memorable stay experience. You can visit our... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my second time in this hotel and i chose it because of my first experience but my expectations were not met. Rooms were noisy and construction all day which made us complain once and didnt complain again as its seems they checked us in a construction floor and they have to carry on and least they care is... More 

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are pleased to hear that you had a smooth check-in experience and your experience with our associates at the The Bar and Club Oasis – Fitness Centre & Spa was well received. However, we are extremely sorry to hear that you were discomforted by... More 

Hotel Review Summarization

What travelers say

  • Room service(10)
  • China house(9)
  • Very good(6)
  • Domestic airport(5)
  • Business hotel(4)
  • Great Place(3)
Questions? Get answers from hotel staff and past guests. Ask a question

317 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (271)
Viewed
Room/suite (67)
Viewed
Hotel & grounds (49)
Viewed
Dining (15)
Viewed
Pool/beach area (7)
Viewed
Bathroom (19)
Viewed
View from room (14)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Other (98)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (14)
Viewed
Family/play areas (4)
Viewed
Dining (9)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mumbai (Bombay) hotels
Vile Parle East
Hyatt Regency Mumbai
Hyatt Regency Mumbai
#19 of 400 in Mumbai (Bombay)
4.5 of 5 stars 922 reviews
Courtyard by Marriott Mumbai Int...
#16 of 400 in Mumbai (Bombay)
4.5 of 5 stars 1,005 reviews
Sahara Star Hotel
#11 of 400 in Mumbai (Bombay)
4.5 of 5 stars 1,417 reviews
Show Prices
Show Prices
Show Prices
Sofitel Mumbai BKC
#3 of 400 in Mumbai (Bombay)
4.5 of 5 stars 1,334 reviews
The LaLiT Mumbai
#39 of 400 in Mumbai (Bombay)
4.0 of 5 stars 1,099 reviews
Vivanta by Taj - President, Mumb...
#25 of 400 in Mumbai (Bombay)
4.5 of 5 stars 1,142 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay