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All 365 Mumbai (Bombay) hotels

Grand Hyatt Mumbai

5.0 of 5 Hotel   |   Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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Ranked #22 of 365 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Johnzsydney Sydney
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1,115 reviews from our community

Traveler rating
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    365
    102
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    29
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100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney
Top Contributor
82 reviews 82 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have been coming here for almost since it opened. It is difficult to get a marble clad warehouse to have soul but somehow the staff make up for it. The food is amazing, the rooms large and comfortable and nothing is too hard for them. It is a big hotel and had lots of traffic from conferences etc. The... More

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New Delhi, India
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for a couple of nights, was travelling to Mumbai for a friend's wedding - very comfortable rooms, spacious bathrooms, luxurious mattress. The Chinese restaurant was probably one of the best in Mumbai. All in all a very fulfilling stay, will stay again.

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Kolkata (Calcutta), India
Top Contributor
59 reviews 59 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was there during the Ganesh Puja. Like any other upper end hotel in India & given the season there was quite a bit of security (but this is expected). But what is not expected is that there are flakes withering off from many of the panels in the facade of the hotel. If I am not wrong, some renovation work... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer, Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback and for choosing to stay with us. We are glad to hear that you truly enjoyed the food at our award winning restaurants and the service extended by our associates and liked the proximity of the hotel to the airport. After a distinguished presence on... More

Hong Kong
Top Contributor
89 reviews 89 reviews
88 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

You get a mix of the good and the bad to both extremes. Rooms are very small. Have you ever placed your closet in your bathroom? Well, they did it here, and it is so small you can barely put a few shirts and 2 pairs of pants in there. The furnishings are starting to show their age but the... More

Was this review helpful? Yes 2
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are pleased to know that you liked the food at our award winning outlets. However, we are extremely sorry to hear that you were discomforted during your stay due to certain service related issues and we sincerely regret any inconvenience that may have been... More

Singapore, Singapore
Top Contributor
127 reviews 127 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotels in India can sometimes be a bit dicey. This one is fairly good for Mumbai standards. As with most international 5-stars you have to go through a bit of security. The cheerful staff will help you and make this as easy as possible. Once you are inside, you can relax. Hotel is fairly big and and layout is a... More

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Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valuable feedback. We are glad to know that you enjoyed your stay with us and liked the ambience around the hotel, the overall quality of the accommodation and the service extended by our associates around the hotel. We once again thank you for your feedback and sincerely... More

Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am from Sri Lanka. Stayed for 2 days and 1 night in December 2013 to attend a conference along with two of my colleagues. Hotel facilities and food was excellent. The conference halls were well equipped and comfortable. However, some staff members, though outwardly showed politeness, when we needed to get things done, were quite indifferent and appeared to... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are pleased to know that you liked the overall facilities around the hotel and the food at our award winning outlets. However, we are extremely sorry to hear that you were discomforted during your stay due to certain service related issues and we sincerely... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My stay was pretty good at the Hyatt, liked the hotel and the staff. But the hotel policy is pretty strange in terms of blocking additional amount on credit card and releasing it - almost like they want to hold on to it for as long as possible! I stayed there between 15-17th of Aug and I have been calling... More

Was this review helpful? Yes 2
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your feedback. We are glad that you enjoyed your stay with us and liked the overall ambience around the hotel and the service extended by our staff. However, we are disappointed to hear that you were inconvenienced by the refund process. We sincerely regret any inconvenience the same... More

Lucknow, India
Top Contributor
78 reviews 78 reviews
48 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

On the auspicious occasion of Ganesh Chaturthi we decided to spend a quality with family and friends. Although a regular visitor of Sahara Star we tried Grand Hyatt this time. Location: Close to domestic airport almost took 15 mins.to reach the place, as there was heavy rush on the roads due to festival. Ratings 5/5 Check in & Check out:... More

Was this review helpful? Yes 2
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay with us and you like the ambience around the hotel, the overall quality of accommodation, the range of dining options that we have to offer, the service extended by our staff and your experience... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a frequent visitor to this hotel , and I must say it is one of the best in Mumbai. PRO location from airport, food in buffet , rooms , courteous staff , china house club where you can see celebs coming in late hours Cons aircraft noise in some rooms from nearby airport

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are glad to know that you had a pleasant stay with us and liked the convenient location of our hotel with easier access to airports, the ambience around the hotel and the overall quality of accommodation. It gives us immense pleasure to know that... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 2 weeks ago

celebrated ashu birthday at fiftyfive east on 31/08/2014 and had a blast, great food and spread also personal thanks to Pramod who did a great job, Just too good will be a regular thank you Thanks RAHUL ITTAL

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are glad to know that you had a pleasant experience at our award winning restaurant FiftyFive East. It gives us immense pleasure to know that the service extended by our staff was as per your expectation. Thank you for your wonderful comments for Pramod.... More

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Additional Information about Grand Hyatt Mumbai

Address: Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Mumbai 5*
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Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt

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