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All 364 Mumbai (Bombay) hotels

Grand Hyatt Mumbai

5.0 of 5 Hotel   |   Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
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85%
Ranked #20 of 364 hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jha_VIjay Bangalore, India
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1,095 people have reviewed this hotel

Traveler rating
    573
    357
    98
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    29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
Bangalore, India
2 reviews
5 of 5 stars Reviewed yesterday NEW

Best location for Business traveller. very near to BKC, Wester expressway, airport etc. Food was awesome specially china house and Fifty Five East Restaurant. Prompt service and helpful staff. They also have a good shopping plaza.

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hyderabad,india
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i stayed for one night from 16th aug ,the check in staff was too busy for me ,felt lot of staff and posing more rather than sincerely doing there job ,specially a girl in specs who was acting silly i do not wish to tell her name becoz she would be fired ,better be sincere from now on words room... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are happy to hear that you had a comfortable time during your stay with us, and you liked the overall quality of accommodation, range of dining options that we have to offer and you had a quick check-out. However we are extremely sorry to... More

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been staying here regularly for around 4-5 years at the time IIJS is held. I'd like to come back here yeast after year for their unmatched quality and service.... 1.Airport pickup and drop is prompt and worth appreciating. 2. Shuttle service from hotel to exhibition ground and back is very convenient and comfortable. 3. I can bet Hyatt... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are delighted to hear that you have had a pleasant stay with us on your each stay and you like the overall quality of accommodation, the convenient location of our hotel with easier access to the city convention centre, the airport pickup and drop... More

Miami, Florida
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Best location for frequent flyers. Close to the bandra sea link and close to the western highway and the airport make this the first choice for frequent flyers. China house is the best Chinese Resturant in town, and so is there Italian. Service is great.. But you will always find 3-4 corporate events, marriages, functions etc going on .. Which... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are delighted to hear that you truly enjoyed your stay with us and liked the close proximity of our hotel to the airports, the food and service at our award-winning outlets especially Celini and China House Lounge and a convenient retail space of Grand... More

New Delhi, India
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited Grand Hyatt Mumbai last week for a short stay of one night...As the name suggests itself, its gives you Grandeur feeling moment you enter the lobby. Very professional and courteous staff. Room are extremely well appointed and serves your every basic need well. Since the hotel size is big, pls expect a good amount to walk to your room... More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. We are happy to know that you enjoyed your short stay with us and liked the overall quality of accommodation, service extended by our friendly staff, our spacious lobby area and your dining experience at our award winning Italian restaurant Celini and at multi-cuisine restaurant... More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently visited Mumbai India where I stayed at the Grand Hyatt Mumbai Santa Cruz. Great hotel and the staff if second to none from the door man to house keeping. My most favorite part of the hotel is the Club Lounge. If you ever have a chance to visit please go there to the lounge and witness the hospitality... More

Was this review helpful? Yes 2
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your kind feedback. We are happy to know that you had a wonderful time at our hotel and the service extended by our staff made a difference to make your stay memorable. In addition, it gives us much joy in knowing that you liked the facilities being offered... More

Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First rate hotel for us but you must pay. The rooms are so comfy and we found all; the staff helpful. Breakfast and all meals are good but you are spoiling yourself when you afford to pay the prices for the hotel. But you do get what you pay for and it IS good.

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay with us and liked the overall quality of accommodation, the service extended by our staff around the hotel and your dining experience was met with your expectations. We once again thank you for your... More

Gurgaon, India
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel, clean rooms and toilet. Choice of restaurants, but very expensive, a buffet dinner for Rs 2300, seems quite high. Lovely hotel decor. Near the domestic terminal & business aircraft terminal from gate 8.

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are pleased to know that you had a pleasant stay with us and liked the overall quality of accommodation, the convenient location of our hotel, the ambiance around the hotel and the range of dining options that we have to offer. We once again... More

Copenhagen, Denmark
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Not much to say about this typical 5 star from an emerging country. Very efficient and services/extras are very expensive. I paid 12 dollars for an espresso coffee in the lobby, which is the highest I have paid worldwide, including Florian's in San Marco square in Venice! Breakfast is very good, all is very efficient, particularly if you consider you... More

Was this review helpful? Yes
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay with us and liked the overall quality of accommodation, the convenient location of our hotel from the airport and your breakfast experience at our multi cuisine restaurant Fifty Five East was met with your... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Biggest mistake of having a prepaid booking....I was stuck ....nothing was fine..... 1. I call hotel to make a booking but m straight denied saying reservation is closed so I cant make a booking and no one else can help me except reservation so I hv no other option to wait for reservation to open nxt day at 0530 hrs........ More

Was this review helpful? Yes 1
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Valued Reviewer Warm Greetings from Grand Hyatt Mumbai! Thank you for your valued feedback. We are extremely sorry to hear that you were discomforted during your stay with us and sincerely regret any inconvenience that may have been caused to you and your family. Please be rest assured that our staff is committed to ensuring that our esteemed guests... More

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Additional Information about Grand Hyatt Mumbai

Address: Off Western Express Highway | Santacruz (East), Mumbai (Bombay) 400055, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hyatt Mumbai 5*
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Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Mumbai (Bombay) #12 Family Hotel in Mumbai (Bombay) #14 Romantic Hotel in Mumbai (Bombay) #16 Spa Hotel in Mumbai (Bombay) #16 Business Hotel in Mumbai (Bombay) #19 Luxury Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
Number of rooms
547

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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