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Ramada Plaza Palm Grove

4.0 of 5
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Juhu Beach, Juhu, Mumbai (Bombay) 400049, India
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Ramada Plaza Palm Grove
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Ranked #112 of 399 Hotels in Mumbai (Bombay)
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395 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
15 reviews 15 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I visited here to attend a conference last week. The location is fantastic, right on the beach and in middle of the city but the hotel lacks in services. The buffet spread needs improvement and also the rooms. They have made a conference room in the by joining two rooms, which is right in the middle of other rooms, which... More 

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New Delhi, India
Top Contributor
350 reviews 350 reviews
89 hotel reviews
363 helpful votes 363 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is located in Juhu. The room has a decent interior. Good toilets with amenities. The wi-fi connection in the room was pathetic. Either slow or would get disconnected on its own. I asked a hotel boy for a box of matchsticks but he curtly told me that all house keeping had left for the day as it was... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Loved this hotel.the doorman was so kind, actually went out of his way to carry my luggage. The guys at the front desk, so friendly, broke the ice the moment I met them and that gesture takes the stay to another level, I had a lot of queries, to which they obliged and went out of their way to ,... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was located in a really good area being on the beach Even though it was a little expensive but it was worth it. The rooms were pretty big and clean,the staff was friendly and the food was really good A nice hotel to stay at

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Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review

Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our... More 

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed a night at the Ramada in June 2014 for a quick trip in the city. The hotel had the following pros and cons. Pros: Great infrastructure Good Quality rooms with comfortable beds Polite and courteous staff Ease of Reach (thought the road right next to the hotel has a bad traffic bottle neck sometimes Cons: Expensive prices but... More 

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Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review

Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor. Your feedback helps us in improving our product and services. I am very grateful for your note complimenting the services and facilities of our hotel. Positive... More 

Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 2 weeks ago

Room stunk of Pan and Gutkha. Had to call the duty manager and had the room sprayed with room freshener. AC was not working. so the technician came with equipment and cleaned the filters right there in front of me. previous time wasted The AC was so bad that we had to use the fan to actually feel comfortable. the... More 

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Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review

Dear Guest Greetings from Ramada Plaza Palm Grove Mumbai!! We are deeply concerned to hear of your experience at the Ramada Palm Grove Mumbai. We thank you for bringing it to our attention. Please accept our most sincere apologies for the manner in which your stay was handled at the hotel. The matter has been taken up very seriously with... More 

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Chennai (Madras), India
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is near the beach, but rooms do not have a great view of the beach -- except maybe suite rooms. Otherwise, the rooms are comfortable, service is prompt and check-out is rather fast. Their breakfast has a good variety but I didnt have much time to spend on it.

Was this review helpful? Yes
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review

Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our... More 

New Delhi, India
Contributor
16 reviews 16 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hi, I had stayed at this Hotel with my wife to spend my first wedding anniversary from 4th to 5th April this year. We had taken a Premium sea view room which gave view to both the beach and the road opposite. The staff right from reception to the house-keeping were very well groomed and smartly behaved. We were overwhelmed... More 

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Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review

Dear Guest, Thank you for your feedback. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and I look forward to welcoming you back at... More 

Cheshire, England
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always stay in Juhu when I visit Mumbai and whilst it is not the best hotel in the area, the Ramada offers good sized comfortable rooms at a very good price. Free Wifi is also available if you book on line. Breakfast is decent with a good buffet supplemented by freshly cooked eggs. The in house restaurant also serves... More 

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Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review

Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. I thank you... More 

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