We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 364 Mumbai (Bombay) hotels

The Orchid Mumbai

4.5 of 5 Hotel   |   70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India (Vile Parle East)
Hotel amenities
Save Saved
You added The Orchid Mumbai to your Saves list
The Orchid Mumbai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
64%
Ranked #81 of 364 hotels in Mumbai (Bombay)
A recent review
4 of 5 stars reviewed 2 days ago
Gaurav J Shillong
  • Overview
  • Reviews (549)
  • Photos (111)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (127)
  • Location
  • More
Write a Review

549 people have reviewed this hotel

Traveler rating
    133
    212
    121
    47
    36
See reviews for
62
56
66
365
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Shillong
1 review
4 of 5 stars Reviewed 2 days ago NEW

Everything was good except the guys at the reception. They kept me standing for 20 mins and did not even ask to sit and wait. I also asked for some information regarding buffet and the staff said that they will get back to me but they never did.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
India
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is conveniently located near the airport. The check in was very smooth... We were supposed to reach at around 8 am but reached at 4 am but were accommodated very nicely... the check out though is a bit of a problem as it takes inordinately long.... the ambiance is very good.. nice lobby.... very good transit hotel... highly... More

Was this review helpful? Yes 1
Chandigarh, India
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

It was my first trip to Mumbai as well as first visit to an orchid hotel. I dont remember exact dates of visit but it was in between may and September. It mentions as 5 star amd certainly striving to keep it. I found hotel a little overpriced. The check in was smooth but as I emtered in room, foul... More

Was this review helpful? Yes 1
UK
Top Contributor
57 reviews 57 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location near the airport. Transportation and breakfast is often included in the room prices. Affordable hotel. Great staff. Had room service, very tasty warm food served with a smile. A comfortable transit hotel which will leave you refreshed and well fed.

Was this review helpful? Yes 2
Diu, Daman and Diu, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with beautiful lobby.Rooms are good but the bathrooms are not up to the mark. breakfast buffet was very good,the hotel provides complimentary airport transfer.Need to improve in regards to room upholstery, T.V ext.

Was this review helpful? Yes
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review

Management Response We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us! Firstly thank you for appreciating our lobby & the buffet @ Boulevard – 24 x 7 coffee shop. Your feedback has been shared with the team. This will definitely help us improve and even motivate us to perform better Apologize... More

Jamshedpur, India
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Pros Good ambiance Buffet Spread is decent Spacious Rooms Cons Approach Road can be a horror to navigate Check out can be uncomfortably long Stayed here during a business trip. Booked a room with one bed but was assigned one with 2 separate beds initially and had to get it changed. Excuse given at reception was that the Hotel IT/Database... More

Was this review helpful? Yes
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review

Management Response We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us! Thank you for sharing your detailed feed back and highlighting the problems you faced. It has been shared with the Front office manager & house keeping department. We assure, you will note a difference on your next visit. We sincerely... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice lobby and nice room. The bathroom were very old but well maintained. The complimentary continental & Indian breakfast was just wonderful like any 4 star hotel buffet in the USA. The hotel had complimentary airport shuttle and it less than 2 minutes from the airport. Few drawbacks: The control panel for lights in the room were old and... More

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Mr. Krishnan, Thank you so much for taking out time from your busy schedule to pen down a review for us. It really means a lot. I have noted that you appreciated the lobby and the room and felt it was well maintained. Also, the sumptuous buffet spread that we serve at the Coffee shop was to your liking.... More

Gurgaon, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Property and location are good but the staff at the Front Office belong to 6 th century BC in terms of Focus and efficiency. The check in took for ever despite advance booking with complete details. The check process out was a pain. Multiple transactions are the flavour of the month,in the process multiple guests are made to wait.... More

Was this review helpful? Yes 1
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Mr. Hemant, I am genuinely concerned and hurt that we as a team have failed to deliver... with respect to basic expectations which any guest would assume from a Hotel of our reputation. Kindly accept my unconditional apology for the same. I have noted that you find the property and the location to your liking... however the team members... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I was a regular at The Orchid many years ago. So when I booked myself in for one night this time, I was looking forward to my stay. The Hotel is next door to the domestic airport, so I landed in a jiffy. The frontage and erstwhile entrance of the Hotel has changed - thanks to an office building that... More

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Guest, I am pleased to note that you have stayed with us before and still feel that we are a very reasonable accommodation option for guests visiting Mumbai. Though we would have loved to capture all 5 stars of your rating for our Hotel, the pointers that you have identified am sure will lead us to notch the balance... More

India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Poor service; old shabby rooms; irresponsible staff. You really don't want to come here! I came in and they say they won't be able to use AMEX! I check in and come back after a days work and the room has a foul smell. I asked for a room change and I had to follow up at least 5 times... More

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Ma'am, First and foremost, I would like to forward an unconditional apology for the experience that you have been through... which is just not in keeping with the services that are normally associated with the Orchid, Mumbai. We have failed as a team to deliver and your questioning our very status as a 5 star hotel is really a... More

Owners: What's your side of the story?
If you own or manage The Orchid Mumbai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Orchid Mumbai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Orchid Mumbai

Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Expedia, Travelocity, Priceline, Tingo, Otel, BookingOdigeoWL, Orbitz and Venere so you can book your The Orchid Mumbai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
Orchid Hotels Mumbai
The Orchid Hotel Mumbai

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (13)
Viewed
Dining (15)
Viewed
Room/suite (30)
Viewed
Business center/function rooms (1)
Viewed
View from room (2)
Viewed
Bathroom (4)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Mumbai (Bombay) with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#40 Luxury Hotel in Mumbai (Bombay) #61 Business Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 
Number of rooms
372

Questions & Answers

Questions? Get answers from The Orchid Mumbai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer