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All 364 Mumbai (Bombay) hotels

The Orchid Mumbai

4.5 of 5 Hotel   |   70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India (Vile Parle East)
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The Orchid Mumbai
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64%
Ranked #79 of 364 hotels in Mumbai (Bombay)
A recent review
3 of 5 stars reviewed yesterday
0rangeClouds Bangalore, India
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541 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Bangalore, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I was a regular at The Orchid many years ago. So when I booked myself in for one night this time, I was looking forward to my stay. The Hotel is next door to the domestic airport, so I landed in a jiffy. The frontage and erstwhile entrance of the Hotel has changed - thanks to an office building that... More

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India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Poor service; old shabby rooms; irresponsible staff. You really don't want to come here! I came in and they say they won't be able to use AMEX! I check in and come back after a days work and the room has a foul smell. I asked for a room change and I had to follow up at least 5 times... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has amazing club rooms overlooking the runway. I just love them. I don't mind paying more to stay in me of these rooms. The view the amazing. Also, you get access to the club lounge with comp drinks in the evening and breakfast in the club lounge. Try out the roof top restaurant, it's a great experience. Day... More

Was this review helpful? Yes 1
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Mr. Kammelh, I am glad that you had a pleasant stay which prompted you to write such a superlative review for us. The Club floor is one of our carefully-guarded secrets for our discerning clientele who do not like to compromise on their expectations from a hospitality establishment. A separate Reception counter for express check-in / check-out, choicest of... More

Hyderabad, India
Top Contributor
53 reviews 53 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Its very neat to airport. Approach road is bit narrow and crowded. Rooms seems to be dated, poorly maintained. Although, foods are having lots of options, service was pathetic. Staff are ok. There is always crow in the buffet.

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Sir, I really appreciate your taking out time from your busy schedule to write a review for us. It really means a lot as it's such honest critique which ensures we keep on improving. I gather from your feedback that you have liked the location of the Hotel as well the food options that we have.. namely, the Boulevard... More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Let me start with the positives. Great location right next to the airport. Literally walkable. Excellent buffet and food quality. We visit this place often for the midnight buffet. Rooftop swimming pool is a good experience. Rooms are dated. Carpets are old and have a musty smell in the room. TV is still CRT placed in a huge cabinet with... More

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Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Sir, I can clearly make out from your review that you genuinely wish good for us and want us to work on the points that you have highlighted so that we notch the 2 extra stars and do justice to our 5 star status. I gather that you have liked the location, the food ( particularly the midnight buffet... More

Berrien Springs, Michigan
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Since we would have only a short stay in Mumbai the Orchid hotel was our best choice price wise because we did not want to spend a lot of money with a hotel for the length of our stay. At first we got a room with carpet which made my husband's allergies to aggravate. The next morning we talked to... More

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Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Ma'am, A really encouraging review with such high ratings, coming from a guest who has traveled almost 22% of the world, really makes us feel proud as a team !!! I have perused through your entire review and have noted that you have applauded the service provided by our team, In particular, when you had some concerns pertaining to... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I opted this only for the convenience of its closeness to airport. Check in was breeze and the lobby was nice. The rooms were cozy, comfortable and the bathroom was neat but felt my little daughter could hurt herself by playing around the glass top teapoy that wasn't properly secured to the stand. Food is tasty and the staff friendly... More

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear SIr, If there ever has been a detailed review touching almost all aspects of the Hotel services that a guest would normally experience, then it would have to be the one you have penned, specially for us !!! I am very pleased to note that though you had initially selected us only for the convenience due to the close... More

Kolkata (Calcutta), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service is excellent in this hotel..very quick and prompt. They made me feel at home and made my stay extremely comfortable. The rooms are clean and tidy and the ambience is also very nice. I would surely return back to stay at this place again.

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Ma'am, Getting a 5 star rating for the excellent review that you have posted about us is like the proverbial cherry on the pie !!! We could not have asked for more... In today's fast paced life, everyone expects quick and prompt service and I am glad that my team has delivered on this aspect. I have also noted... More

Dar es Salaam, Tanzania
1 review
5 of 5 stars Reviewed 3 weeks ago

Hi there I would like to extend my sincere thanks for the hospitality shown to me while I was there, I was impressed with the services in the restaurant, type of food served , cleanness of the rooms but one little thing was not good in the room service attendand were not prompt when called as they took allot of... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Selestine, Thank you for such a superlative rating for the hospitality services we as a team proffered during your stay with us... It really means a lot !! I am glad that you liked the multitude of cuisines that we offer and also appreciated the service that has to go hand-in-glove with the sumptuous food. I have also conveyed... More

Bangalore, India
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Started with a very slow front desk, which was under staffed. Took more than 30 minutes to check in. Rooms were good and liked the ambience of the hotel too. Resturant food was great. The breakfast was very good. However, the airconditioning in the rooms and the resturants were poor and had lot of discomfort trying to sleep. Service in... More

Was this review helpful? Yes
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review

Dear Guest, You have been very generous in your review and have rated us good... though there have been some genuine areas of improvement which you have highlighted. I am glad to note that the location, rooms, ambiance and the breakfast spread was to your liking. The ambient temperature does have a bearing on the air-conditioning in the restaurant. However,... More

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Additional Information about The Orchid Mumbai

Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Reservation Options:
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Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
Orchid Hotels Mumbai
The Orchid Hotel Mumbai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#39 Luxury Hotel in Mumbai (Bombay) #53 Business Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 
Number of rooms
372

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