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Hyatt Regency Mumbai

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Sahar Airport Road | Andheri East, Mumbai (Bombay) 400099, India
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Hyatt Regency Mumbai
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Hyatt Regency Mumbai
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838 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed today NEW

The biggest plus point of the hotel is that it is close to airport and you will always find rooms of all choices available! So, if in emergency, its a good solution. Hotel has good staff in the restaurant. However, the overall attitude of the management is elitist and racist. I complained about a couple of instances also to them... More 

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Bhilwara, Rajasthan, India
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

stayed in second week of april 2015. I was not having credit card which is mandatory for payment but hotel arranged to pay by internet banking & rest of amount(bar,upgradation etc) was paid by debit card at hotel. People at reception counter helped me a lot & hotel's atmosphere is full of happiness & helping hands every where. I took... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Simply a lovely place to stay. It is clean and security is good. Breakfast is excellent. Very good staff. Polite and efficient. I will very happy to stay there again and I can confirm that the next visit is in June has been booked for my wife.

Review collected in partnership with Hyatt Hotels

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Mumbai, India
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff were extremely friendly and helpful. I had an overnight in Mumbai followed by an early morning flight. The location is great for that. The hotel and the rooms are very comfortable. The gym and spa/sauna facilities are wonderful. I found the food/restaurant option to be limiting but the food itself was tasty albeit a little boring. Very much a... More 

Review collected in partnership with Hyatt Hotels

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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here during a conference. Must say the service standards of the hotel are commendable. Right from the room service, to the housekeeping, to the food in the restaurants (which had a great spread) everything was taken care of on a turn around time with punctuality. As far as the food is concerned the chef catered to my request for... More 

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Fordingbridge, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Really convenient to be so near to the airport if you are arriving long haul. The rooms and suites are good size and the staff really helpful. Worth having access to the Regency Club and if you have a low level room on 1st or 2nd floor you don't need the lift to access it for breakfast or the early... More 

Was this review helpful? Yes 1
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my 5th stay in hotel in last 1&1/2 year.I was extremely surprised by the improvement in service right from the airport till check out.I like the rooms-spacious & well designed.The Glass house in excellent place to spend evening after long business meetings during th day in the city

Was this review helpful? Yes 1
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review

Dear Valuable Reviewer, Greetings from Hyatt Regency Mumbai! Thank You for taking the time out to give us feedback about your stay at our hotel. We are happy to know that you like our spacious rooms and find the Glasshouse as an excellent place to spend your evening. Our main objective at Hyatt Regency is to provide authentic hospitality to... More 

London
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

As background, I booked a night at a hotel near the airport as a more comfortable alternative to spending a second night in a week on an aeroplane. I booked the Hyatt as I passed an enjoyable holiday a few months ago at the Grand Hyatt in Goa. My room is clean, comfortable and specious although the rain shower is... More 

Was this review helpful? Yes 1
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review

Dear Valuable Reviewer, Greetings from Hyatt Regency Mumbai!! Thank you for taking the time out to share with us feedback about your stay at our hotel. We are happy to know that you like the cleanliness of our rooms, gym facilities and the food you ordered. It saddens us to know that we were unable to live up to your... More 

New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Worst experience with cleanliness and service. Just the name rest it's nothing like Hyatt and worst part they don't care. Had to change rooms 3 times to get little clean one. Mngr Eric Weber will not care, will make any lame excuse. Try other on same lane. Many nice ones or would pay $30-40 max per night for this level.

Was this review helpful? Yes 1
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review

Dear Valuable Reviewer, Greetings from Hyatt Regency Mumbai! Thank you for your valuable feedback about your stay at our hotel, it always helps us serve your better. We deeply regret any inconvenience caused during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have made a note of your feedback... More 

Colombo, Sri Lanka
Senior Contributor
22 reviews 22 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the space, breakfast and the waiters there, good bar with excellent small dishes to enjoy.Upgrade to the Club floor was really worth the price as they give you full wifi access and free transportation to the domestic airport terminal. Amenities were very good!

Was this review helpful? Yes 1
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review

Dear Valuable Reviewer, Greetings from Hyatt Regency Mumbai! Thank you for your feedback and words of encouragement. It gives us immense pleasure in reading your positive comments praising our accommodations, its facilities, food and the warm hospitality offered by the hotel staff. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences... More 

Hotel Review Summarization

What travelers say

  • International airport(6)
  • Very good(6)
  • Room service(3)
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