Stayed for 4 nights in May. This is the 2nd time I have stayed at the Residency and all was as the 1st time. Excellent hotel with immaculate clean rooms and great service especially from our porter RAJESH. Would recommend this hotel to anyone.

The Residency is good value for money. Location is decent & rooms (in the refurbished wing) are relatively clean and modern. But like any South Mumbai hotel, it is a bit cramped and there is no view to speak of. Positives: - Good price - Good location - Good breakfast - Good service (cleaning staff was very responsive) - Room... More

Payed a slight premium and stayed at club residency rooms. Very comfortable king size bed. Within walking distance from most attractions and good street and restaurant food can be found nearby. Reasonably fast, free wifi is available as well.

We booked the hotel owing to its proximity to the high school where my daughter's test was scheduled. We reached Mumbai and the hotel at 10 am. The check in time was supposed to be 12 noon, but they welcomed us and we were ushered to our deluxe room. Room wasn't big but just sufficient for our family of 5.... More

Residency hotel in the very central Fort region on Mumbai offered an air conditioned haven away from the enjoyable but hectic buzz outside. The staff were really friendly and the breakfast buffet was really good including giving you a choice of eggs cooked to order. Rooms are small, but nicely appointed, and very clean. Wifi access in room is extra... More

Everything was perfect! I got a room in the new building which is gorgeous. Best location and good value for the area and services. The staff is very polite and helpful. You can walk everywhere and it's a great area to shop not only in regular shops but also under the arcade for best deals. Mumbai is a great city... More

The room had so much hair on the floor of the room and bathroom. There was other dirt and crap on the floor also. When we walked into the room and turned the lights on a cockroach quickly made its way into a small hole in the wall. Ants were on the ground every day that we stayed there but... More

My partner and I arrived at the hotel 8 hours earlier than the scheduled check in time (4 in the morning!) and were completely exhausted. We thought we would have to kill time and wait to check in properly, but the people at reception couldn't have been more helpful! Our room was ready to go and they checked us in... More

We stayed here for 3 nights, loved the location and the staff at reception were pleasant and helpful. We arrived at 3am to the airport and had booked one of their drivers however when we found him he was clearly very drunk and wasn't either of the drivers we had been told to look out for. The sheets were a... More