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The Taj Mahal Palace

Certificate of Excellence
5.0 of 5
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15/17 NF Road, Amrut Keslav Naik Marg | Near Apollo Bunder, Mumbai (Bombay) 400001, India
The Taj Mahal Palace
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Ranked #2 of 393 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
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2,982 reviews from our community

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    36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Top Contributor
71 reviews 71 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed today NEW

Came here for high tea and buffet at 4pm on a Saturday. Welcoming staff, excellent service and really great selection of food. Ask for a window seat to sit overlooking the gate and sea view. Great selection of tea, and really nice Indian selection too. I would recommend for anyone really - it's actually so cheap! The price was £15... More 

Was this review helpful? Yes 1
London
Top Contributor
63 reviews 63 reviews
44 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed yesterday NEW

A very grand hotel, every luxury, we stayed in the original hotel (not the new tower block) and everything is as you would expect for a five star hotel. The hotel chauffeur met us at the airport and drove us to the hotel. Check in was in our room itself and then our floor butler served us tea in our... More 

Was this review helpful? Yes 7
New Orleans, Louisiana
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I would fly around the world JUST to stay at this hotel. I loved everything about it. It is gorgeous. I was upgraded to a suite and it was large, elegant and clean. The linens and the pillows were heavenly. I stayed in the Palace wing and paid the extra for Club level. It was well worth it. I enjoyed... More 

Was this review helpful? Yes 7
Chicago, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wonderful hotel, centrally located in Mumbai. Attentive, capable staff. Lovely mix of old and new. Food excellent; pool lovely. Room very comfortable. Have stayed here several times and always enjoyable. Service exceptional. Highly recommended.

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Was this review helpful? Yes 8
Doncaster, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have had the pleasure of staying at the Palace over many years and not once have I ever left feeling standards have slipped or in need of improvement. The level of service is second to none, the staff are so well tuned into their customers requirements without coming across as overbearing or false. The Club rooms are so comfortable... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Honestly there is very very little to fault. The building is historical and beautiful, the location was great for us as we were in Mumbai for leisure ( if you are on business you could find it a little far). The service overall is impeccable, really nothing to fault there. The room and marble bathroom was tastefully done. ( we... More 

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Shenzhen, China
Top Contributor
91 reviews 91 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The service staff were friendly, attentive and went the extra miles to ensure I have a good stay in the hotel. Situated in Colaba, it is easily accessible to places such as Gateway of India and cafes.Good Restaurants in Colaba. Lastly, if you do not want to venture to combat with the traffic, the crowd or the heat, there are... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Taj for one night and day for my birthday before flying home after 3 weeks in India. We were greeted with the best service and friendliness by all the staff - the hotel is beautiful and a bit of a treasure and everyone who works there seems to be take great pride in it. I love that... More 

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London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This grand old hotel is very special and full of history. The service is amongst the very best I've experienced in the world, amazing staff who literally cannot do enough for you. Amazing pool and outside spaces, the common public areas are well maintained and the several restaurants have fantastic food albeit a little overpriced for what you get even... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for one night with my husband and I really regret that we didn't have any more nights in Bombay to stay there and enjoy the beautiful hotel and it's ammenities. The views are gorgeous and breakfast buffet and location are amazing! I would love to go back!

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Best hotel(11)
  • Room service(5)
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  • Heritage wing(3)
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