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All 364 Mumbai (Bombay) hotels

ITC Maratha, Mumbai

5.0 of 5 Hotel   |   Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India (Vile Parle East)
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ITC Maratha, Mumbai
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90%
Ranked #7 of 364 hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Pstince Cheddington, United Kingdom
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934 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Cheddington, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for 5 nights in July for business, the experience is very good from beginning to end, they arranged a car to pick me up at the airport for the short air conditioned ride to the hotel, quick and efficient check in with plenty of staff considering the flight from the UK gets you to the hotel by... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for sparing the time to share sucha a wonderful review on Trip Advisor. The entire team feels proud & honoured to read your compliments on your recent stay & thank you for your recommendation. It is our endeavour to provide our discerning guests the highest quality of service & comfort to make thier stay truly memorable.... More

Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I like to stay at ITC hotel where I can enjoy and relax myself during the trip in India. It is my first choice for each time I come to Mumbai, while almost twice a year at least ! The hotel was fantastic and there is also Chinese restaurant where I can have the typical Chinese noodle! The staff from... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your valuable feedback. We are gratified that you liked the property. As for the restaurant experience we always endeavour to offer the very best in the world. We are happy to note that the offerings at the Pan Asian restaurant is to your liking We look forward to welcoming you back at ITC Maratha. Warmest... More

1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Ive stayed at ITC maratha a lot of times in the past few years. And everytime the staff takes excellent care of me. From check in till check out.always welcomed with a big smile from the doorman. His genuine "good morning madam " makes my day! Conceirge staff Vijay , Maxim and Elvis are the people u should look for... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share such a wonderful feedback on Trip Advisor. The entire team feels proud to read your compliments. Your recognition of our product, Food & Beverage and other services are appreciated by all of us. It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to... More

Ahmedabad, India
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

i was in ITC MARATHA from 24th to 27th july 2014 on business conferance.from smooth check in till late check out i was feeling at home with family like gesture from front desk to banquets and restaurants and cofee shop breakfast. we had an business conferance wereby we were handling approx 110 rooms per night,but one must say all check... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, At the outset let me take this opportunity to thank you for selecting our hotel for the special event. It was a pleasure to have you with us at ITC Maratha, Mumbai. It is heartening to note that your experience reflected our desire to extend warm Indian hospitality. Also, all of us are humbled by your comments on... More

Vadodara, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have been staying regularly at ITC, Maratha for past 5 months. I will specially like to recommend Prachi at front desk. On arrival my check in formalities were done in room. Plus there was a pleasant surprise in form welcome back arrangement coordinated by Prachi in the room. This ensured my stay was not only comfortable but cherished as... More

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel and services provided by the team including Prachi. At the ITC Maratha, Mumbai, we are committed to consistently providing warm & efficient and service to our... More

Potomac, Maryland
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed there for 3 nights and liked the hotel. The building is grand; rooms spacious, very clean and nicely decorated fitting the "heritage" theme of the hotel. Bathroom was very clean and spacious. Service throughout was polite and friendly. Only less than expected experience we had was when we were checking in late night/early morning. The clerk at the... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share such a wonderful feedback on Trip Advisor. Strategically located near the airports, ITC Maratha is a tree-ringed escape amid the city’s vibrant trade and business centre making it an ideal place for conducting business. In keeping with ITC Hotels’ tradition of building hotels whose architecture is inspired by local history... More

New Delhi, India
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Its a good hotel. I stayed two nights there for business. Despite the advanced booking room was not ready. It took more than 2 hours for reception to make a room ready. Once get inside room it was pleasant. Had breakfast in Dakshin it was very good. All in all it was good other than waiting for room,

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We are delighted to know that you had a splendid experience at the hotel however; we regret the inconvenience caused due to the delay in check in. It is our constant endeavour to provide our guests with superior services and we have noted your feedback. Look forward to your next visit. Best regards, Philippe Charraudeau VP West &... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Proximity to the airport. Nicely decorated, clean and spacious. Lobby is nice and the breakfast spread is satisfactory. Service staff(especially the housekeeping) were polite and greets you whenever in contact. However, the phone operator seem a little impatient or perhaps they were busy when I contacted them for inquires. Furniture in the room and part of the hotel like the... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We’re delighted to know that you had a comfortable stay at ITC Maratha. We have noted your feedback and would like to assure you that we are continually upgrading our product. We thank you for this review and look forward to your next visit. Warm regards, Philippe Charraudeau VP West & GM – ITC Maratha More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

we had organised an event for 3 nights on 10 to 12 july 2014. and had booked around 240 rooms in this 3 days with banquet facility and conferance rooms also. hotel front office staff including duty manager mr akhilesh sharma and chetan joshi with their team member ms urvashi rathod and other collegues supported us with smooth check in... More

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for such a lovely review. We are delighted to know that we made you feel at home during your stay at the ITC Maratha. Inspired by Maratha dynasty, ITC Maratha brings you world class luxury with the warmth of Indian hospitality in an experience that is unmistakably majestic. Indeed, the team is pleased to receive your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a wonderful experience specially during the early morning breakfast time. Cleatus and his team really took special care. The best part is that they remember the customer priorities and act accordingly.

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We are delighted to know that you had a splendid experience at the hotel. It is our constant endeavour to provide our guests with superior services and we are happy to note your appreciation. . Thank you for your kind words. We sincerely await the opportunity to welcome you once again to ITC Maratha Best regards, Philippe Charraudeau... More

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Additional Information about ITC Maratha, Mumbai

Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maratha, Mumbai 5*
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Mumbai (Bombay) #6 Family Hotel in Mumbai (Bombay) #7 Luxury Hotel in Mumbai (Bombay) #7 Spa Hotel in Mumbai (Bombay) #9 Romantic Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
Number of rooms
386

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