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All 362 Mumbai (Bombay) hotels

ITC Maratha, Mumbai

5.0 of 5 Hotel   |   Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India (Vile Parle East)
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ITC Maratha, Mumbai
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Ranked #8 of 362 hotels in Mumbai (Bombay)
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
sharduln Mumbai (Bombay), India
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842 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 2 days ago NEW

On my first visit to the hotel, I was first awestruck by its great ambience and interiors. It made me feel like a heaven. Staff is hospitable and polite. I was greeted with a charming smile. I could make it to the location with the help of a staff where i had an important meeting with an important dignitary. I... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you very much for taking time to post a review of our hotel on Trip Advisor. We are happy to know that you had an interesting experience at the hotel. It was our pleasure to have been of service to you. We are grateful for your appreciation of the hotel. We look forward to welcoming you back... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was my first visit to ITC Maratha in March of 2014 and I found the service of a very high standard. Room service was efficient and swift and hotel staff extremely courteous. In particular, I was met by Ms Richa , a charming Public Relations professional who provided me with all the necessary information about the hotel facilities and... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Mr. Charles, It is heartening to note that your experience reflected our desire to extend warm Indian hospitality. Also, all of us are humbled by your comments on the overall experience that the team enabled. Hope this will be the first of many more occasions for you to visit ITC Maratha. Warm regards, Philippe Charraudeau VP West & GM-... More

Delhi
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here multiple times in the last 6 years. My main motivation to stay here is the outstanding warmth extended by the team across the hotel - reception, restaurants, housekeeping, inroom dining... etc. Each one has a warm hearted personality which welcomes me every time. To acknowledge a few special people - Aditi, Maxim, Richa, Sanaa, Cleatus, Parveen... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Mr. Gupta, It is a pleasure to know that you are a regular guest at ITC Maratha. Your kind review on the staff and service is highly appreciated by all of us here. We thank you for this review and look forward to the pleasure of your continued patronage. Warm regards, Philippe Charraudeau VP West & GM – ITC... More

Gurgaon, India
1 review
5 of 5 stars Reviewed 3 days ago NEW

Have stayed couple of times at ITC Maratha, Mumbai and every time its a memorable experience. Chefs are really good. The quality, taste, aroma is always a finger licking experience. The personalized service add more on top of that. Staff is really very nice and caring. Over all a very good experience. A place to stay over and over again.

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Ms. Kathuria, We are glad to know that you had a memorable experience at ITC Maratha. The feedback on cuisine, service and the staff is encouraging. It is our constant endeavour to provide our guests with best in-class service and a wonderful experience. Thank you for this lovely review and we look forward to your next visit. Warm regards,... More

New Delhi, India
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is nicely located and very near from airport. It has good size rooms and wide lobby. Restaurant is awesome and looks huge as it is very high ceiling. Food is great and you will find good mix of variety here.

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Mr. Gupta, We are glad to have been of service to you. Indeed, strategically located close to the airports, ITC Maratha offers ease of commute within the city. We have acknowledged your review on Peshwa Pavilion, our 24-hr coffee shop and the variety of cuisines served at the hotel. From Southern Indian delicacies to flavours from kitchens of the... More

Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited for 1 night. Rooms are nice. Stuff friendly. Close to airport.Swimming pool is nice with lion statues around. Coffee shop with good food. Gim is quite nice. Massage place was reconstructed is really awesome.

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for such a lovely review. My team and I are glad to know that you had a comfortable stay with ITC Maratha. Your kind review about the cuisine, Peshwa Pavilion, our coffee shop and Kaya Kalp, the spa is cherished by all of us. Warm regards, Philippe Charraudeau VP West & GM – ITC Maratha More

Manipala, Karnataka, India
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stay often at this property and find the hospitality amazing . Staff go out of the way. The Wi-Fi system could be more user friendly and the speeds better. Great food and good dining options like most ITC hotels

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Mr. Pai, We are delighted to know that you had a memorable experience at ITC Maratha. Your kind feedback on the staff, cuisine and restaurants is encouraging. We have also acknowledged your review on the Wi-fi system at the hotel. Currently, we offer a variety of internet plans depending on the guest’s requirement. Thank you for this review and... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago NEW

Visited few days bck coffee shop at itc maratha thou m not frequent user of itc but ya this tym the experience was amazing.the service was at their best levels. The person at front desk churender gave me the full idea of their dining options and was very humble. Even at coffee shop service was excellent and brunch was awesome... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Mr. Tanmay, It is a pleasure to know that you had a good dining experience at Peshwa Pavilion, our 24-hr coffee shop at ITC Maratha. We are humbled by your kind review on the service, cuisine and the staff. Thank you very much for this recommendation and we hope to see you soon. Yours sincerely, Philippe Charraudeau VP West... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Have been staying off and on at this hotel since 2013 (over 30 odd stays), hence well positioned to write this review I guess !! Pros - Prompt overall service reservations / airport pick-up / check-in / laundry / housekeeping etc - Warm welcome from the staff especially Ms. Richa - Extremely close to the airport and best option for... More

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We appreciate this constructive feedback. While we appreciate your kind review on the service, rooms and the staff; we have also acknowledged your comments on the room service menu as well as other facilities and shall draw requisite learning from it. Thank you for this review and we look forward to your next visit. Yours sincerely, Philippe Charraudeau... More

Gurgaon, India
1 review
5 of 5 stars Reviewed 1 week ago

I have been a regular at ITC Maratha for the last 3 years and would rate them as one of the finest business hotels in Mumbai. Even though most of my work is towards Parel, I prefer staying at Maratha despite the torturous drive across the town . Each and every staff member is courteous and goes the extra mile... More

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Mr. Arora, It is lovely to note that ITC Maratha is your preferred business hotel for your stay in Mumbai. We have acknowledged your kind review on the service and the staff and it encourages us to perform better. We thank you for this recommendation and look forward to the pleasure of your continued patronage. Yours sincerely, Philippe Charraudeau More

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Additional Information about ITC Maratha, Mumbai

Also Known As:
Itc Maratha, Mumbai Hotel
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Grand Maratha
Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Mumbai (Bombay)
#8 Family Hotel in Mumbai (Bombay)
#8 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Official Description (provided by the hotel):
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
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