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ITC Maratha, Mumbai

5.0 of 5 Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
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Certificate of Excellence 2014
ITC Maratha, Mumbai
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ITC Maratha, Mumbai
ITC Maratha, Mumbai
ITC Maratha, Mumbai
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1,152 reviews from our community

Traveler rating
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    311
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton and Hove, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars NEW

Staff are always friendly. Close and convenient to the airport and no noise from the aircraft. Some of the rooms are very tired. The restaurant is fairly expensive but they do serve the best Byriani. Rooms are comfortable and tidy with everything you would expect. Would recommend

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for sharing your review about the hotel. Located strategically near both the airports, we strive to offer to through our warm accommodation and gracious service. W have also noted your observation. We look forward to the pleasure of welcoming you back soon. Warm regards, Philippe Charraudeau VP West & GM- ITC Maratha More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed a night for a business conference . The rooms are superior quality and give a sense of luxury. The floors have carpet and the granite in the washbasin / bathtub look great . The rooms are spacious and have option to order pillows from 6-7 categories based on your comfort . The hotel architecture and layout is quite nice.... More 

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time and effort to provide such detailed review. Your feedback has been noted. We are committed to providing the finest luxury experience and I assure you that rigourous training is imparted to our service associates. We will surely reinstate our credibility during your next stay. It would be our pleasure to welcome you... More 

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is perfect for a short stay in between flights. Rooms are spacious and and well equipped. Gym had all the equipments needed, and spa treatments too were fine. The pnly negative point being there is nothing closely to hotel except airport.

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you very much for taking time to post a review of our hotel on TripAdvisor. With a strategic location close to the airport, ITC Maratha's location offers the ease and convenience to commute in a big city like Mumbai. We are glad you had a wonderful stay at ITC Maratha and look forward to your next visit.... More 

New Delhi, India
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a nice hotel close to the airport. The rooms are spacious, luxurious and comfortable. The hotel staff is very courteous. The Peshawri restaurant serves authentic North Indian food, which is exquisite and homely at the same time.

Was this review helpful? Yes 2
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for choosing to stay with us at ITC Maratha. It is a delight to know that you enjoyed the warm and comfortable experience that we endeavour to offer. We have shared your special compliments with our service associates & the team at Peshawri restaurant and they are also grateful for the same. We look forward to... More 

Mumbai (Bombay), India
Top Contributor
51 reviews 51 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a conference over 2 days and I checked into the hotel on the evening of the first day. The check in was smooth and took few minutes. On entering the room, it feels rich and full of luxury. Maybe, its to do with the nice carpet and the heavy curtains. Along with the bed, there is a nice... More 

Was this review helpful? Yes 3
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time and effort to provide such detailed feedback in your review. We are committed to provide the finest luxury experience and we are glad that the room was to your liking. As for the restaurant, I sincerely regret your reported experience and I assure you that it is not representative of our service... More 

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

It is considered luxury! but had many mosquitoes in the room the first night which hotel team quickly acted upon but i still experienced the same issue next day, I decided not to complain. But i did have 2 sleepless nights!!!!!! Apart from that services were excellent. I was offered a personalized check in by Filipina guest relations and she... More 

Was this review helpful? Yes 2
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your review. This has my personal attention and I sincerely regret your experience. At ITC Maratha, we are committed to providing the finest luxury experience and I assure you that this sudden problem of mosquitoes is being effectively tackled. We hope you will give us the opportunity to reinstate our credibility. It would be our... More 

Hong Kong, China
Top Contributor
83 reviews 83 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is on the North side of the airfield which is really nice when you arrive from an overnight flight. However it means you need to go around it to head to Bombai and that trip can be difficult during traffic hours. The windows are well insulated from the road traffic from the highway and the airport runways. Food... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor & for acknowledging the offerings and services offered. We look forward to welcoming you back to ITC Maratha. Warm regards, Philippe Charraudeau VP West & GM- ITC Maratha More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment you arrive this is what you dream about when you think Indian Palaces, great service , beautiful gardens, magnificent pool area and best of all a real haven for the single lady travelling on her own , a whole separate wing behind a secure key access only door. And the rooms are large and full of little... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your delightful review. It is a pleasure to know that you enjoyed the warm and comfortable experience that we endeavor to offer. We have also shared your special compliments with our service associate who is elated to hear the same. We look forward to the pleasure of welcoming you back soon. Yours truly, Philippe Charraudeau... More 

Kuala Lumpur
Top Contributor
117 reviews 117 reviews
69 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located 5 minutes from Mumbai International Airport, it was great getting into my room within 40 minutes of landing. Can't complain about the Hotel which was luxurious but was not too happy with the service levels. When one turns down the offer for a bell boy, I would have thought that the receptionist would explain how to get to the... More 

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time and effort to provide such detailed feedback in your review. This has my personal attention and I sincerely regret your reported experience. Your feedback has been noted. We are committed to providing the finest luxury experience and I assure you that the experience you have shared is not representative of our service... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I was in mumbai for my iit alumnii few days bck.. loved my experience... dal bukhara was too good, nothing can beat that. I reside in LA these days and always missed this taste.... Me and my frnds were regular at itc maratha during my college days. So wanted to experience the same taste again before I left. Harvinder (guest... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time and effort to provide such feedback in your review. I am delighted to know our team here was able to make your stay special and took care of all your needs. It is truly encouraging to receive feedback such as yours and I thank you for lovely remarks on Indian hospitality. We... More 

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Additional Information about ITC Maratha, Mumbai

Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 386
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#6 Spa Hotel in Mumbai (Bombay)
#6 Luxury Hotel in Mumbai (Bombay)
#10 Romantic Hotel in Mumbai (Bombay)
#16 Family Hotel in Mumbai (Bombay)

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