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ITC Maratha, Mumbai

5.0 of 5 Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
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Certificate of Excellence 2014
ITC Maratha, Mumbai
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ITC Maratha, Mumbai
ITC Maratha, Mumbai
ITC Maratha, Mumbai
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1,072 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Weston super Mare, England, United Kingdom
Contributor
13 reviews 13 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I've stayed here several times over the last few years. It's not my choice to stay here as my company decides where we stay but I'm so glad it's here. Good points are as follows:- Proximity to airport. Attractively furnished rooms with ultra comfortable beds. Prompt room service. The food is delicious especially the paneer, dal makhni and kesari shrikhand(... More 

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Lucknow, India
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently stayed here after a long time and was pleasantly surprised-the Executice Club guestrooms have been refurbished and are opulent, classy and luxurious.The food is outstanding as usual(Peshawri and Dum Pukth) The staff is courteous, well trained and pleasant.All in all a fabulous stay with luxury, comfort and outstanding cuisine being the focal points.

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Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently completed a business trip to Mumbai. It's always a risk going there from the US as there are many opportunities to get sick. I'm not a big fan of Indian Cuisine so this is a challenge for me and my first trip there didn't turn out well from a food standpoint. The ITC was first class all the... More 

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Doha, Qatar
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

ITC Maratha is an awesome property with really great rooms and amazing restaurants. I tried food at 2 of its restaurants and I am happy to say that you definitely have to book a room here because of its restaurants (and probably because u over ate and are too lazy to move). The property service were amazing and the I... More 

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your valuable feedback. We are gratified that you liked the property. As for the restaurant experience we always endeavour to offer the very best in the world. With regards to the room key card, we deeply regret any inconvenience caused to you unwittingly; the matter has been taken up personally with the team. We look... More 

Mumbai
Top Contributor
59 reviews 59 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I had stayed here during our annual customer meet and it was one of my very experiences of the hotel rooms. Its jut awesome. Though I am from mumbai and regular visitor for various restaurants here, it was my first stay here as a guest in the room. My son said that it was the best hotel he had stayed... More 

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, It is heartening to note your appreciation about the property; it was our pleasure to have been of service to you. Indeed, there is much to discover from our specialty restaurants and well-appointed rooms are designed to enhance guest satisfaction. Warmest regards, Philippe Charraudeau VP West & GM- ITC Maratha More 

Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a session for the top management of a company . Quite organized , good ambience and no interference . The food was tasty with a good variety . Lots of variety in the buffet . Staff was ready to help . This facilitated the learning . Very convenient location .

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share your views on Trip Advisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service. We hope to welcome you back in the near future for more events. Looking forward to your next visit. Warmest regards, Philippe Charraudeau VP West & GM-... More 

Mumbai
Top Contributor
81 reviews 81 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for 3 days and 2 nights and enjoyed every moment of our stay in this property. Rooms, lounge were clean and well maintained, which one can expect in such hotels. But the friendliness and warmth expressed by almost every staff member was great. The bell desk had made a small mistake and sent our airlines pick-up car... More 

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for the wonderful feedback. It is always our endeavour to create a memorable experience — from the moment you step through the door until it is time for you to depart. However, we are truly sorry for the inconvenience caused with regard to the airport transfer. We look forward to your next visit. Warm regards, Philippe... More 

India
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for several weeks over the last 12 months. I stayed alone and on several occasions with my wife and baby boy. The hotel stand out among the best hotels I have stayed across the world. Service is extremely personalized. The hotel staff takes an extra effort to ensure that guests are comfortable and made to feel very special.... More 

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We thank you for your valuable feedback and are glad to learn that you enjoyed your stay at ITC Maratha. It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service. We have also taken cognisance of your observation. We look forward to your continued patronage. Best regards, Philippe Charraudeau... More 

Knutsford, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great luxurious hotel very conveniently located opposite the International terminal. Compfrtable, excellent service and good restaurants within. Peshawri restaurant excellent but suggest book in advance or you could be disappointed. Buffet ok rather than exceptional. Room very good, slept really well- even as someone who often struggles to sleep. Wifi reasonably priced, although it still bugs me that the cheaper... More 

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your words of appreciation, we are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, its location and restaurant offerings. At the ITC Maratha, Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and... More 

Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here as a part of a wedding party late November, 2014 and was blown away by the general attention to detail in the rooms - complete with a pillow selection. The breakfast was included in the price and the spread was generous, though the standards were not as high as served in the ITC Maratha's restaurant (I cannot... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We are delighted to know that you had a memorable experience at ITC Maratha. Your kind feedback on room, service and restaurants is encouraging. We have also acknowledged your observation. Thank you for this review and we look forward to your next visit. Warm regards, Philippe Charraudeau VP West & GM – ITC Maratha More 

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Additional Information about ITC Maratha, Mumbai

Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 386
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Hotel Style:
#6 Luxury Hotel in Mumbai (Bombay)
#6 Business Hotel in Mumbai (Bombay)
#6 Spa Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)

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