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ITC Maratha, Mumbai

Certificate of Excellence
Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
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ITC Maratha, Mumbai
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ITC Maratha, Mumbai
ITC Maratha, Mumbai
ITC Maratha, Mumbai
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1,236 reviews from our community

Traveler rating
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    328
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Great restaurants. Good room service. Good internet speeds if you pay. The Gold Membership from SPG will not get you desired speeds. Good business transportation at reasonable prices. The rooms need a facelift and the elevators are slow and old. A good business hotel very close to the international airport. Ideal one or two night stopover hotel. Device at front... More 

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Doha, Qatar
Contributor
19 reviews 19 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Peshawari restaurant is the biggest highlight of this property..Brilliant service, awesome food.very close to the international airport.. Medival Look.ITC sure left this beautifully crafted hotel behind, for it looks as if it just came out of that era. - Food: Chose from variety of eating option. Dumpukht, Peshawari, Dakshin, Pan Asian. Personal favorite- Butter Chicken at Dumpukht. -Staff: Courteous but... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, It is heartening to note that services provided by the team were appreciated by you. We thank you for acknwledging; it was our pleasure to have been of service to you. The team joins me in thanking you for your gracious comments and we look forward to the opportunity of welcoming you back to ITC Maratha, Mumbai soon.... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

On the reception, Mr. Gracious went an extra step to ensure our stay was pleasant. He was v helpful, patient and worth approaching. Loved the overall service with special mention to Mr. Gracious. Would surely visit again whenever I get chance. Thanks a lot.

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We are delighted to know that you had an outstanding experience at the hotel. It is heartening to note that our services provided by the team were appreciated. It was our pleasure to have been of service to you. We look forward to your visits on all your future visits to Mumbai. Yours sincerely, Philippe Charraudeau VP West... More 

Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here twice in May and I was upgraded twice. They do keep up their word when they say that they upgrade their members to the best possible room. The gym is just OK. Their in-room products are of great quality. Overall, it's a great place to stay when in Mumbai.

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, At the outset let me take this opportunity to thank you for selecting our hotel for your stay. It was a pleasure to have you with us at ITC Maratha, Mumbai. It is heartening to note that your experience reflected our desire to extend warm Indian hospitality. Also, all of us are humbled by your comments on the... More 

Singapore, Singapore
Top Contributor
91 reviews 91 reviews
42 hotel reviews
171 helpful votes 171 helpful votes
2 of 5 stars Reviewed 1 week ago

This is not really a hotel. It's a couple of good restaurants that non-residents book out with some hotel rooms attached so don't expect to get a table in the restaurants if you haven't booked a long time before you arrive. My experiences of my four night stay were; 1. Reservations didn't respond to any emails sent via their own... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for thoughtfully sharing your feedback. We have noted your observations on your experience with great concern. It is evident that we did not measure up. May I proffer our sincere apologies for the inconvenience caused. Your review has been taken up with the concerned head of the departments to ensure corrective steps are implemented at the... More 

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

The Maratha's sure left this beautifully crafted hotel behind, for it looks as if it just came out of that era. - Food: Chose from variety of eating option. Dumpukht, Peshawari, Dakshin, Pan Asian. Personal favorite- Butter Chicken at Dumpukht. -Staff: Courteous but not efficient. -Rooms: The interiors are best in class. - Value for money: Maybe not. - Close... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your valuable feedback. We are gratified that you liked the property. As for the restaurant experience we always endeavour to offer the very best in the world. At ITC Maratha, one can enjoy the subtle flavours of different cuisines, authentic to a particular culture and culinary style. We truly hope you will visit us again... More 

ahmedabad, India
2 reviews
4 of 5 stars Reviewed 1 week ago

It is place closest to heart of city, international airport and after hectic day, one can peacefully celebrate with partner. The place is quite, well decorated in light color which provide you with healthy vibration, sit, relax and have delightful food.

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking time to share your feedback on Trip Advisor We are happy to note your compliments on our hotel, its location, the rooms and the restaurants. The team joins me in thanking you for your gracious comments and we look forward to the opportunity of welcoming you back to ITC Maratha, Mumbai soon. Yours truly... More 

pune
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is as good a hotel as one can get close to the international airport in Mumbai. The hotel is not too big but very clean and well maintained. The staff is friendly and well trained. The food is terrific. Great value for money

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you very much for taking time to post a review of our hotel on Trip Advisor. I am happy to know that you had an outstanding experience at the hotel. It was our pleasure to have been of service to you. We are grateful for your appreciation of the services provided by the team. I have conveyed... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

One of the best properties I have visited .... The rooms were quite cozy and room service was excellent .... The highlight of the stay was the breakfast ....loved the spread .... I would like to mention few names such as ramesh , visheah and subhesh .... From the reataurant who very very friendly and helpful ...I would say that... More 

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking time to share your feedback on Trip Advisor We are happy to note your compliments on our hotel, f&b spread , the restaurants and most importantly the staff . The team joins me in thanking you for your gracious comments and we look forward to the opportunity of welcoming you back to ITC Maratha,... More 

Giessen, Germany
Top Contributor
183 reviews 183 reviews
126 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

this was my 5th stay a the Maratha. Was very pleases as all times before. Spaceous room, all ammenities, very friendly staff, Very good service, breakfast is excellent in the wide open atrium type restaurant. Very pleased

Was this review helpful? Yes
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking time to share your feedback on Trip Advisor The team joins me in thanking you for your gracious comments and we look forward to the opportunity of welcoming you back to ITC Maratha, Mumbai soon. Warm regards, Philippe Charraudeau VP West & GM- ITC Maratha More 

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