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ITC Maratha, Mumbai

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Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
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ITC Maratha, Mumbai
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1,276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

It was a delightful & luxurious experience to stay at Itc Maratha Mumbai . I stayed there with my family for 3 nights . We enjoyed a lot. The staff are so good & courteous especially the front desk person karishma she is so good & friendly you can say perfect .even all the front desk person & staff at... More 

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Chandigarh, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

stayed here in the first week of may. first the problems generally not expected in a five star hotel- 1. had problems at the check in itself, had to wait for 2 hours due to a mixup. 2. everyday had to wait for a breakfast table... as it was small and always full 3. the swimming pool had really bad... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We celebrated our 8th Marriage Anniversary at ITC Grand Maratha, Mumbai on 27-28 June and was thrilled with the hospitality offer by the hotel. I booked a base category room and during check in I was upgraded to next level room and the room was very nice. Since were celebrating our Anniversary, so that hotel took all the effort to... More 

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Dear readers …… we stayed at the ITC MARATHA - Mumbai from June 2-17 2015, with my 2 kids age 3 & 4 & their nanny. Words are not enough to describe the level of courtesy, customer service, great food …… & the wonderful amazing staff, who were always caring & attentive to all our needs & comfort. From the... More 

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ealing, london
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my first time in India although I lived in Indonesia for 6 months and spent some time in Singapore and Malaysia. The hotel is quite grand from the outside and the staff are very welcoming and attentive. I could not really ask for more from them in terms of attitude and politeness. My room is very nice and... More 

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Turin, Italy
Top Contributor
58 reviews 58 reviews
50 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have been in this hotel during June 2015. I had a very late check in and the staff was fast and supportive. The room was excellent and very clean, so the bathroom. The buffet at breakafst was very good with many different kindo fo food. The Indian restaurant inside the hotel is extremely good and convenient. The position close... More 

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Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel whole of last year every week. And, always I had been treated as special, this is the speciality of this hotel and I have never seen this attitude in any similar hotel at Mumbai. Frontdesk was always made my checkins/checkouts very easy and simple. I want to Thank Karsihma, Gracious and Saloni for always... More 

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for four days in the middle of June. This is indeed a nicely decorated and appointed hotel, perhaps not as good as some of the over the top reviews that appear here. Rooms are smallish and wear and tear is beginning to show. Service is good throughout the hotel, particularly in the fitness facility. Very close to... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at ITC Maratha in March 2015 on a business trip for 3-4 days and I was delighted with the experience. The hotel is not as huge and royal as ITC Maurya, Delhi but is worth every penny it charges. Staff is polite and courteous, food is expensive but delicious in all restaurants - Peshawri, Dakshin Coastal and Dum... More 

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for posting such a lovely review on TripAdvisor. We thoroughly appreciate your feedback on the property. ITC Maratha strives to bring world class luxury with the warmth of Indian hospitality in an experience that is unmistakably majestic. We look forward to the pleasure of your continued patronage. Warm regards, Philippe Charraudeau VP West & GM –... More 

Manchester, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

A fantastic hotel and obviously luxurious but as I was only using it as a bed for the night, it was a bit over the top. We went to the Peshwari Restaurant in the hotel, which was delicious but expensive, I believe, I wasn't paying. The room was very nicely appointed but as I had an early start, I didn't... More 

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time and effort to provide such a wonderful review. We are committed to providing the finest luxury experience. It would be our pleasure to welcome you back to ITC Maratha in the near future. Warm regards, Philippe Charraudeau VP West & GM- ITC Maratha More 

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