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All 365 Mumbai (Bombay) hotels

ITC Maratha, Mumbai

5.0 of 5 Hotel   |   Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India (Vile Parle East)
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ITC Maratha, Mumbai
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Ranked #6 of 365 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
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979 reviews from our community

Traveler rating
    614
    265
    70
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    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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English first
Bayonne, New Jersey
Top Contributor
184 reviews 184 reviews
110 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my first time at this property. I didn't receive the welcome note from the concierge that I did from the ITC New Dehli asking for an airport pick up and confirming my stay details. I arranged an airport pick up on through the SPG Platinum concierge who assisted me with my booking. The hotel was going through a... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for the taking the time to share with us your feedback and for highlighting certain service gaps in the process. We express regret for the inconvenience caused to you and would like to assure you that suitable corrective measures shall be implemented to rectify it. It is heartening to note your appreciation about the property location,... More

Seoul, South Korea
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

ITC Hotels have done a great job with the ITC Maratha and this starts from reservation till the airport drop. What i'll attempt is to cover almost all aspects of stay that i encountered during my 2 visits at the Maratha in August & September 2014. Although the initial reservation went through a minor hiccup (the pdf had to be... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share such a wonderful feedback on Trip Advisor. Indeed, strategically located near the airports, ITC Maratha, a tree-ringed escape, is tucked amid the city’s vibrant trade and business centre making it an ideal place for conducting business. Your recognition of our property is appreciated by all of us. It is our... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

Houskeeping is very nice. GURUDAS & GOVIND did good job for room making.

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Singapore
Top Contributor
59 reviews 59 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In a nutshell: great ambiance, finest food of all of Mumbai's Airport Hotels, average rooms and unbelievably bad wifi connectivity. Met at the airport by the hotel car service which work well and we speeded to the hotel in about 5 minutes. Charges are quite reasonable and saves you price haggling with airport taxis - definitely the best choice. Entering... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for the detailed review. It will indeed further help us to serve our guest better. The nomenclature of our rooms may have been misleading actually; Executive Club rooms are the standard entry level rooms. The complimentary services are offered with the upper category of rooms of The Towers and the ITC One. While, it is heartening... More

New Delhi, India
1 review
5 of 5 stars Reviewed 3 days ago NEW

It is a very good business Hotel. Great food, Near to the airport. Good Service. Easily accessible to the city. Good Staff. Very caring and prompt staff. I interacted with Richa Grower , she was proactive and helped me to get the things arranged within minutes.

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest , Thank you for the wonderful note. We are committed to providing you world class facilities backed by courteous and efficient services by the staff. The team joins me in thanking you for your gracious comments on our service and offerings. We look forward to the opportunity of welcoming you back to ITC Maratha, Mumbai soon. Warm regards,... More

Bangalore, India
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

good property, however I probably was the only unfortunate one to shift room mid-way. it took me about 4 follow up calls to get the maintenance work above my room to be stopped and to be shifted. otherwise a good property, while a bit old unlike chennai

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for your valuable feedback. We are gratified that you enjoyed your stay at the property. We deeply regret for any inconvenience caused during the stay. We look forward to welcoming you back at ITC Maratha. Philippe Charraudeau VP West & GM- ITC Maratha More

New York City, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was at the ITC for a wedding, so I didn't really have a choice in hotels, but It's almost walking distance to the International Airport, so a great option for business travelers. I would not recommend this hotel for tourists as its VERY far (1-3hrs by cab depending on traffic) from South Bombay where you'll be spending most of... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At the ITC Maratha, Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 6 days ago NEW

I would like to praise Anvesh on my behalf of a business travel guest because he makes me surprise with his towel art. Not everyone could be able to do it, and I am very impressed with his attitude and hospitality.

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking the time out to review ITC Maratha. It is heartnening to note your gracious comments. We look forward to your next visit. Warm regards, Philippe Charraudeau VP West & GM- ITC Maratha More

Cincinnati, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The ITC Maratha was the last of four hotels we stayed at during a whirlwind trek through India. This may have set the property at a slight disadvantage as we stayed in the top reviewed five star property at each of our destinations, a high standard to follow in a country with some of the best service in the world.... More

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ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Thank you for taking time and posting a review on TripAdvisor. A short distance away from the airport, this majestic luxury hotel reaffirms the understated grandeur and ethos of Maharashtrian hospitality. We are delighted to note your appreciation on the hotel, spa, staff and restaurants. ITC Maratha has a wide range of specialty restaurants bringing you treasures of... More

Hong Kong
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I like the housekeeping -- Gurudas, he is really hlepful and friendly to make my room decent and nice everyday and the bed making is really nice as in he puts some perfume in my bed and make everything seamless for me, I am very impressed.

Was this review helpful? Yes 1
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest , Thank you for the wonderful note. We are committed to providing you world class facilities backed by courteous and efficient services. It is heartening to note that your experience reflected our desire to extend warm Indian hospitality. Gurudas joins me in thanking you for your gracious comments on roomservice. We look forward to the opportunity of welcoming... More

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Additional Information about ITC Maratha, Mumbai

Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maratha, Mumbai 5*
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers

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