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JW Marriott Mumbai Juhu

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Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
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JW Marriott Mumbai Juhu
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JW Marriott Mumbai Juhu
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1,330 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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There are newer reviews for JW Marriott Mumbai Juhu
See the most recent reviews
athens
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

stayed for one night and I enjoyed the comfort of the hotel. staff were exceptional from reception to the restaurants. rooms small but very well taken care of and nice bathroom. we eat at the spanish restaurant which I would highly recommend. it also has a list of more that 30 different gin labels. we also had access to the... More 

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for taking the time to post a review of your stay in September. You have done well to list so many of our services! I am delighted that you enjoyed our Spanish Restaurant - Arola and the service / food at the Executive Lounge. Thank you again and I hope we can welcome you back again... More 

Indore, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 27, 2013

We have stayed in JW Marriott Hotel Mumbai for 3 days and it was an amazing experience. The staff was very helpful and accommodating. We were there with my friends for Holidays. We have enjoyed the food a lot. The spa was awesome experience specially in India.

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted that you and your friends enjoyed yourselves so much. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we can welcome you all again... More 

New York City, New York
1 review
5 of 5 stars Reviewed September 27, 2013

Excellent hotel in suburbs. Lots of greenery, lights look beautiful at night. sea view, beach access, outdoor swimming pools. Spa services, coffee station, business centers, disco rooms. morning buffet breakfast and lunch buffet superb.

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for taking the time to post a review of your stay in January. You have done well to list so many of our services! I am delighted that you enjoyed so much of what we offer. Thank you again and I hope we can welcome you back again soon. Kind Regards, Pavithran General Manager More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 27, 2013

My parents stayed in JW last weekend and they don't have words to express! the service, food, ambience was beyond excellent! Vaibhav Negandhi was the reservation staff that they interacted with and he was extremely courteous and knowledgeable. Thank you mariott!

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your lovely feedback about your parents' recent stay. I am so happy to hear that they had a great time with us. Vaibhav is a star for us and I will make sure that he gets recognised for his service. Next time you should try to come along with your parents! Kind Regards, Pavithran General... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 24, 2013

Perfect hotel in Mumbai, great oasis to disconnect from the hustle and bustle of Mumbai Unlike many hotels in Mumbai, lots of close by restaurants that are in walking distance The restaurants in the hotel are great as well, if possible ask for a room facing beach

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your valuable feedback. I am delighted to hear that you enjoyed your stay. As you say, there really is a lot to do in and around Juhu which our guests have always loved about staying here. I hope we will welcome you back again soon. Kind Regards, Pavithran General Manager More 

Mirzapur, India
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed September 19, 2013

Spent 5 nights here. Comfortable, good ambience, only sticky point was the daily buffet dinner at the coffee shop which wasn't organized very well. The hotel also needs to put up a larger sign on the main road outside, as it's difficult to see. Facilities are great.

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your review of your recent stay with us. I am delighted that you enjoyed your 5 days with us. I am sorry that dinner service at the Lotus Cafe was a little disorganised. I would love to hear more detail about your experience. If you would take a moment to email me on pavithran.nambiar@marriott.com, I... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 16, 2013

I had stayed at the JW Marriott before and used to love the hotel for everything so grand but it all changed today , was staying for one night on the 16 September, all went well till I woke up the next morning for my meeting and dashed into the bathroom just to notice that there was no water in... More 

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest I am very sorry that you had such a disappointing experience during your recent stay. It is particularly sad to hear that you do not wish to return after having loved the hotel in previous stays. I would like to speak with you in person if at all possible. My email address is pavithran.nambiar@marriott.com and I would very... More 

London, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 12, 2013 via mobile

A beautiful hotel in an excellent location. It's placed right on the beach so you can access Juhu Beach from the swimming pool. Very clean rooms, fabulous hotel staff and restaurant team who would go out if their way to make you feel at home.

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your review. We really are lucky to have Juhu Beach on our doorstep and, like you, many of our guests enjoy heading out for a walk or run on the beach. I appreciate also your comments about the team. It means a lot to us when we hear that our guests are happy. I hope... More 

London, United Kingdom
Level Contributor
85 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed September 12, 2013

I've written a review for this hotel before, and given it exactly the same rating. Now, having stayed there on 5 separate occasions, I thought it was time to come back and do an update. This is not least because readers should know that special things happen on your 5th visit to the JWM in Mumbai (special rewards for loyalty,... More 

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Wow! Thank you so very much for your review of your recent stay. It means a great deal to us when our guests, and most particularly our regular guests, let us know that they enjoy visiting our hotel. We definitely like to spoil guests on their 5th stay, but it gets even better at 10! I hope to... More 

Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

I have not seen any other hotel in Mumbai with such a great ambience. Excellant food with lot of varieties. The pool side rooms are so good you dont feel like coming out. This is athe best place for business meetings if you want near airport. Many film star are seen very frequently. Problably this is best hotel known for... More 

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay. I am delighted that we were able to send you away happy. Our chefs work really hard to prepare the best food we can offer to our guests. They will be happy to get your feedback. I hope to welcome you back again soon.... More 

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