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JW Marriott Hotel Mumbai

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Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
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JW Marriott Hotel Mumbai
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JW Marriott Hotel Mumbai
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1,257 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Hotel Mumbai
See the most recent reviews
india
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the JW Marriott Juhu after a couple of years. Was pleasantly surprised right from the hotels email follow up pre check in until a pleasant check out by Wasim. Khusboo emailled me pre check in to inquire of any requirements i would have regarding the room or any other assistanc needed. She was amazing at ensuring every thing was... More 

Was this review helpful? Yes 4
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. Our constant endeavor is to innovate ourselves and offer something new to our guest. My team is constantly making the effort to “Exceed Expectations”.... More 

New Delhi, India
Contributor
15 reviews 15 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice staff, great ambiance. They wont provide the free internet facility in the rooms. and the charges of the hi speed is bit high. Overall we had a great experience and loved being there. Food is also good

Was this review helpful? Yes 6
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience while at our hotel. I am continuously working with my team to ensure flawless service and great product experience for all our guests and my team is constantly making the effort to “Exceed Expectations”. We look forward to welcome you back to our hotel. With best... More 

Bhavnagar, India
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent place, match less food, exotic location, amneties. 5 Star for all criteria. Very near from Airport, at Juhu beach. Up to date Gym, Swimming pool, garden. All amneties awarded as 7 Star. Do visit.

Was this review helpful? Yes 6
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With best regards Pavithran Nambiar General... More 

Nairobi, Kenya
Contributor
18 reviews 18 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros - great pool area and lots of greenery - friendly reception and security staff - restaurant buffet is extensive and service prompt - rooms are slightly small but very well decorated. Bathroom marble looks fabulous Cons - quite expensive compared to other 5 stars. - strange fish smell in the reception on 1 of the nights we were staying

Was this review helpful? Yes 4
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you enjoyed the buffet spread and the food at... More 

Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at Marriot with my cousin who was visiting from London. This was by far one of the best experiences I had stay-wise in any five star hotel. The rooms are plush and cosy. The beds are amazing. The best part is the sound proofing in the rooms. You can't hear outside noice or chatter and once inside there's... More 

Was this review helpful? Yes 3
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With best regards Pavithran Nambiar General... More 

Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Place to be !!! Great HOTEL, wonderful service, outstanding dedication of the service team. Thank you for an excellent stay I was fortunate to spend nearly 4 nights at JW marriott hotel. The service was top class, the facilities high quality and the food delicious and with a wide selection. The gym and pool were completed during my stay... More 

Was this review helpful? Yes 4
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted that you and your friends enjoyed yourselves so much. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we can welcome you all again... More 

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to the Marriot a number of times and always have had a very good experience. Be it the food, the ambience, the crowd, the service, always been very good, Definitely recommend to anyone visiting here

Was this review helpful? Yes 5
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted that you and your friends enjoyed yourselves so much. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we can welcome you all again... More 

Bhubaneswar, India
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 2 weeks ago

One of the best hospitalities they provide in the world. You feel special to be at this hotel. Every care is being taken to give soothing effect. Free wifi and a pleasant welcome will always be cherished. A must to go if in Mumbai.

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With best regards Pavithran Nambiar General... More 

Mumbai (Bombay), India
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel.. Lovely view of the beach from the lobby and the pool side. The feel of Bali in Mumbai...:-) I Love all the restaurants - Spices, Mezzo Mezzo, Lotus cafe has a great buffet. My favourite is BBC and the bakery there...ANd of course, the best dessert buffet in town!!

Was this review helpful? Yes 5
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay. I am delighted that we were able to send you away happy. Our chefs work really hard to prepare the best food we can offer to our guests. Great reviews and feedback is an endorsement to our Chef's to keep on innovating and creating... More 

durango, co
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is simply heaven. My visa was expiring and I had a 12 hour wait for my plane. I went simply to have lunch by the pool and wait in an area close to to airport. From the moment I arrived I was treated like royalty. In spite of the fact that I had just traveled from the south... More 

Was this review helpful? Yes 4
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, That is such a wonderful note to read. I am so glad that my team was able to make your 12 hours with us comfortable and memorable as well. I am sure in a time when you were stressed and about to leave the country we made you at ease. Look forward to welcome you back for a... More 

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