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JW Marriott Hotel Mumbai

5.0 of 5 Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
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Certificate of Excellence 2014
JW Marriott Hotel Mumbai
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JW Marriott Hotel Mumbai
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1,147 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Only came to the hotel for a drink with the family.. However have to say that it is a beautiful property in Mumbai..as soon as you enter you feel the luxury..had a drink with the family at the bar on the floor of the reception. Not sure what it was called, however the service I received was exceptional. Have to... More 

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New York, NY
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Like India itself, the Mariott in Mumbai has a lot to like, but some things not to like as well. When you walk in the entrance (after your taxi driver has had to open his trunk and hood, and guards with a dog check under the car), you are drawn to the wonderful view from the lobby. Below you is... More 

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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is one of the best places to visit. It has a really nice and well trained staff which attend to any need of yours. Also the food and the cuisines are extraordinary. The location of the place is such that it gives you access to all important places around. Simply the best place. Must visit once.

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Wow! Thank you so very much for your review of your recent stay. It means a great deal to us when our guests, and most particularly our regular guests, let us know that they enjoy visiting our hotel. I agree that we are at a great location in Mumbai and there is loads to do in and around... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Having stayed at many JW Marriott hotels in the past I was shocked at the level of service at this hotel. In four days we moved rooms twice. The first time was because we found a live cockroach in our room so we got moved to another room. This room was given to us by mistake so we got moved... More 

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest I am very sorry that you had such a disappointing experience during your recent stay. We pride ourselves in giving great service to our guests and I would like to change the experience you had during your stay. Please give us another opportunity. Look forward to welcoming you back to our hotel. Kind Regards, Pavithran Nambiar General Manager More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at the Marriot Mumbai before and was very satisfied overall but our last stay in Dec 2014 was very disappointing. From the front desk it was unpleasant when we were told breakfast was not included in our stay and was asked for proof of that. We had to go and print an email and show that we... More 

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for sharing your feedback. I apologies for the inconvenience caused to you at the time of check-in. The rooms are only released after thoroughly checking everything in the room. However, in your case we have not met your expectations. Please give us another opportunity to serve you. We look forward to welcome you back to the... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 days ago NEW

it was a very good and memorable experience. normally i stayed at ramada plaza but after this experience i will always prefer jw. rooms were excellent with sea view was bonus. the inside atmosphere of the hotel was also very pleasent

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. We look forward to welcome you back at our hotel. With best regards Pavithran Nambiar General Manager More 

Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

i had verry nice trip with jw marriot mumbai for my birthday 31dec- 1jan 2014 we enjoy a lots with my kids & my wife great choice of food ,spa , service in house ,nice staff with excelnt hospitality ,lovee to stay again n again

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. We look forward to welcome you back at our hotel. With best regards Pavithran Nambiar General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW

I got to the hotel having booked sea facing rooms, they didn't have any available, after arguing and threatening to check out the hotel manager upgraded us, this whole process took 4 to 5 hours we didn't have a room, after traveling for almost 8 hours this was very frustrating. This was fortunately the only problem I experienced, the room... More 

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. Thank you for the positive comments about the team and the services at the lounge and other areas of the hotel. I apologise for the inconvenience caused to you at the time of check-in. I am sure the same could have been avoided with better co-ordination amongst my team. I hope you will give us another... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 5 days ago NEW

The service was excellent and the overall ambience of the hotel was very welcoming. I had a great time. The staff were helpful in all the queries and so was their presence.The front desk service was prompt and courteous. Its a perfect hotel for family stay and homely atmosphere. I had a pleasant experience .

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience while at our hotel. I am continuously working with my team to ensure flawless service and great product experience for all our guests and my team is constantly making the effort to “Exceed Expectations”. We look forward to welcome you back to our hotel. With best... More 

Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hi All I have this hotel many times and always provided with best services to all my guest coming through, Excellent Environment and with great hospitality. Room Seems to be good and perfect for both business and for entertainemtn

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. Please do not hesitate to contact me in case you require any assistance from me. With... More 

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Additional Information about JW Marriott Hotel Mumbai

Address: Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Mumbai 5*
Number of rooms: 355
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Also Known As:
Jw Marriott Mumbai Juhu
Jw Marriott In Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#10 Business Hotel in Mumbai (Bombay)
#11 Family Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
#14 Spa Hotel in Mumbai (Bombay)
#14 Luxury Hotel in Mumbai (Bombay)

267 photos of this hotel

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