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All 390 Mumbai (Bombay) hotels

JW Marriott Hotel Mumbai

5.0 of 5 Hotel   |   Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India (Juhu)
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Ranked #12 of 390 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
2014GS Mumbai
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1,062 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai
2 reviews
4 of 5 stars Reviewed yesterday NEW

Rooms are slightly smaller compared to other Hotels. The location is fabulous and the view from the Breakfast restaurant Lotus is great. The buffet breakfast is good. The Croissants are probably the best in town. They are fresh and tasty. Issue is if your office is in the other part of town the morning traffic is a big dampener.

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this Hotel many times and yet again the service was fantastic, they up-graded my room without advising me which was a fantastic surprise. The Exec lounge was brilliant and the mangers there are so attentive - Special thanks goes to Akanksha Sen and Nishita Dutt who were the most helpful of all throughout my stay.

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. Our constant endeavor is to innovate ourselves and offer something new to our guest. My team is constantly making the effort to “Exceed Expectations”.... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I return here time after time. The hotel has a special atmosphere and the service is fantastic. We upgraded to a executive lounge package. Great value as this includes breakfast, evening snacks and good quality alcohol. We enjoyed the cosmopolitan cocktails! This is a top tip!

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience while at our hotel. I am continuously working with my team to ensure flawless service and great product experience for all our guests and my team is constantly making the effort to “Exceed Expectations”. We look forward to welcome you back to our hotel. With best... More

Mumbai
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Spices is hidden inside the JW Marriott at one end of the hotel. Nice Classical Mediterranean decor with friendly staff welcoming guests. Then it gets interesting. Menu is limited - we had only to choose from a select range of 4 vegetarian dishes from each section - starters, soups and main course. Large part of the menu is dedicated to... More

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. Thank you for the feedback. We have shared your comments with the Chef and we will definitely work on your suggestions regarding the menu and the selections that can be offered at Spices. We look forward to welcome you back at our hotel. With best regards Pavithran Nambiar General Manager More

Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Marriot stay was good for me and I had enjoyed. All facilities are good and the staff is really helpful. The breakfast menu is good and you have a variety with the live counter. Location is also favourable as you can use the Metro also to hangout nearby. A good stay with the worth of the money spend, good place... More

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for sharing your feedback. Our first priority are our guests and I am glad to note that we met your expectations. I look forward to welcome you back to our hotel. With best regards Pavithran Nambiar General Manager More

Durban, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the JW Marriott Mumbai. The property is amazing and the rooms are very modern and comfortable. Our room was upgraded at check-in by Saif who was at the check-in desk. He was very professional and helpful and ensured a speedy and friendly check-in process. I have stayed at many nice hotels but this has to be... More

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted that many of my team members left a great impression on you - namely Saif, Sachin adn Mohsin. Your feedback regarding conceirge is noted and we have taken it up with the relevant associates to ensure better and timely service in future.. We have a big name to live... More

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for 4 nights on business. The hotel staff were excellent and happy to help with any requests. The hotel sent one of their new Range Rover's to collect us from the airport, which was a nice addition. If you need to commute between offices, the hotel can arrange for one of their drivers to ensure your travel... More

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings!! Thank you for your kind words. I am delighted that you enjoyed your stay with us. We will ensure that the food is just as fabulous and you have more to choose from on your next visit to our hotel! We look forward to welcome you back. Kind Regards, Pavithran Nambiar General Manager More

Dubai, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Rooms allotted on check in were not as per our requirement, however this was sorted out quickly. Check in staff were very helpful. The rooms are well appointed and up to date, plenty of charging points, with various international plug formats. Sleep quality is great, the hotel is well insulated from the hustle and bustle from the city. Bathrooms have... More

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay. I am delighted that we were able to send you away happy. I am glad that my team were able to offer you a better room and you were happy with the same. I hope to welcome you back again soon. Kind Regards, Pavithran... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The property is in the heart of the city. While i've been around this place quite a few times in the past, i have not expected much from it. The property is spacious and faces the Juhu beach. The staff are quite friendly. The Lotus Cafe has a brilliant fare for breakfast and you might just feel spoilt for choice.... More

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Wow! Thank you so very much for your review of your recent stay. It means a great deal to us when our guests, and most particularly our regular guests, let us know that they enjoy visiting our hotel. I hope to welcome you back again soon. Kind Regards, Pavithran Nambiar General Manager More

Mumbai (Bombay), India
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been extremely unhappy with the response time and the service of the events team - especially Vanessa. My husband and I got married at the JW Marriott in Mumbai on May 1, 2014. After that, we were entitled to a Marriott privilege card. He completed the paperwork and was only sent a Rewards card. We weren't even aware... More

Was this review helpful? Yes 3
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for sharing your feedback. It is very valuable to us and has helped us to review our process. I apologies for the inconvenience caused to you due to this incident. Please do not allow this to mar your otherwise good experience at your wedding function. I have taken it up with the relevant department head to... More

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Additional Information about JW Marriott Hotel Mumbai

Address: Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Mumbai 5*
Number of rooms: 355
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Also Known As:
Jw Marriott Mumbai Juhu
Jw Marriott In Mumbai

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