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All 364 Mumbai (Bombay) hotels

JW Marriott Hotel Mumbai

5.0 of 5 Hotel   |   Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India (Juhu)
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85%
Ranked #11 of 364 hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Sagar P
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955 people have reviewed this hotel

Traveler rating
    550
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was fantabulous experience with. J W Marriott..we had lyf's best time with frnds..we stayed 3 nights in J W marriott..we had smooth nd lavis hospitality by J W Marriott.nd awsm location in Juhu.it has lotus cafe ,spices,saffron restaurant with fantastic test.. We had spa experience with Quan Spa..nd had drink in Lounge which situated on 5th floor with great... More

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your lovely feedback about recent stay. I am so happy to hear that you had a great time with us. I am glad to learn that you enjoyed the Executive Lounge and the beautiful view and enjoyed your experience at the Spa and the restaurants. Look forward to welcome you back to the hotel Kind... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I had stayed in this hotel on 24 July 14 just for one night with an impression of the brand value as well as the magnificent location but i got disappointed when i found dirty bathroom sleeper and water was coming out during the shower from cubical. Hope this hotel management will take some appropriate step to maintain the value... More

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Ms.Shweat, Thank you for sharing your feedback. I am delighted to hear that you enjoyed the location foof the hotel. I apologies as the housekeeping did not meet your expectation . I have taken this up with the relevant department head and we will definitely take it up and ensure the same is addressed. Please give us another opportunity... More

1 review
3 of 5 stars Reviewed 4 days ago NEW

I have heard wonderful stay experiences at Marriott juju beach.....I have been trying unsuccessfully for the past three weeks to upgrade my room to a suite or premier club room...I hope my stay checking in on the 31/7 for three days is not problematic ....the irony is that I am also scouting for high end hotels for upmarket clientele for... More

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for writing to us. We are delighted to have you stay with us during your visit to Mumbai. Our dedicated team has already shared the details of the room categories in the hotel. I can assure you that you will have a great stay with us. Please feel free to contact me or my team during... More

NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed in this hotel around 5-6 times. Most recent was May, 2014. The place has definitely lost its appeal and the feel of a luxurious hotel. Although I would say it still ranks as one of Mumbai's top 5 hotels, they need to work very hard on improving their customer service. For the last 3 stays, I no... More

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for sharing your feedback. I am delighted to hear that you had a good stay barring few incidents. I apologies for any inconvenience caused to you during your stay. I have taken this up with the relevant department head to ensure better services on your next visit. Your point regarding staff engagement and information sharing has... More

Pune, India
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel, definitely the best in Mumbai. We have always had an outstanding experience here. There is a well-equipped fitness center, fantastic restaurants offering wide variety of food. The swimming pools inviting. The rooms are extremely inviting. Large, very nicely furnished and with a romantic air. The bathrooms are large and beautiful with all marble and glass.... More

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your review. We really are lucky to have Juhu Beach on our doorstep. I appreciate also your comments about the team. It means a lot to us when we hear that our guests are happy. I hope to welcome you back again soon. Kind Regards, Pavithran Nambiar General Manager More

Rock Hill, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Great, pleasant, and comfortable for a westerner my first night in Mumbai. Buffet breakfast was fabulous and staff so friendly. Live music at breakfast. Great pool. Transfer from airport worth it. Free wifi in BMW.

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your kind words. I am delighted that you enjoyed your stay with us. I hope that you can find those extra few days to return to our hotel on a leisure trip. We will ensure that you have a memorable stay with us. Kind Regards, Pavithran Nambiar General Manager More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had an awesome experience while staying at this hotel. The staff was really good and friendly. I got a very good room. View was excellent. It was comfortable and cozy stay. Food was really good. Breakfast had all the varieties. Overall it was an awesome stay.

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I look forward to welcome you back to our hotel. With best regards Pavithran Nambiar General... More

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is situated at Juhu,where you get sand,Arabian sea,Beautiful scenary.Its just twenty minutes drive from Jug\u Airport.You will find fasion Boutiques,Art galary, and very tasty food continental and Indian cusine, more over Health spa,Wi-f-facilities.The rooms are enchanting.Its pleasure to stay.

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I look forward to welcome you back to our hotel. With best regards Pavithran Nambiar General... More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This has been my favourite hotel in Mumbai. But this time something was amiss. The BBC served water in dirty glasses. This was a major let down. Did not expect that from a marriot let alone a JW. Pointed out this to attendent and walked out. I hope the stay would be pleasurable.

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your feedback. I apologies for the service lapse in BBC. Please be assured that we have a strict hygiene and cleaning process in place. I have already taken this up with the relevant department head to ensure that this is not repeated again. I am sure you will have a wonderful stay with us. Please... More

singapore
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Short business stay for 2 nights. Upgraded at late night check-in to a large corner room, without any status with Marriott. Breakfast was a vast spread of mainly Indian food. Too many choices to try even 25%. Service was of a high quality throughout the meals. Free wifi provided to all guests, its says basic package but worked well enough... More

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay. I am delighted to hear that you enjoyed your stay with us. It was wonderful to read the great things about the rooms, internet services and the buffet breakfast. We definitely look forward to welcome you back to the hotel and I hope you get... More

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Additional Information about JW Marriott Hotel Mumbai

Address: Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Mumbai 5*
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Mumbai Juhu

213 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 On the Beach Hotel in Mumbai (Bombay) #7 Family Hotel in Mumbai (Bombay) #10 Luxury Hotel in Mumbai (Bombay) #11 Romantic Hotel in Mumbai (Bombay) #11 Spa Hotel in Mumbai (Bombay) #13 Business Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 
Number of rooms
355

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