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JW Marriott Hotel Mumbai

5.0 of 5 Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
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JW Marriott Hotel Mumbai
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JW Marriott Hotel Mumbai
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1,195 reviews from our community

Traveler rating
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    110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

I had been to marriott just last month with my friends...and I must say that the breakfast area Lotus cafe is the best restaurant...they have such a huge spread of breakfast that you wont know from where to start off...the lotus cafe staff are also so warm, helpful and always smiling....Way to go Lotus cafe...

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Vellore, India
1 review
5 of 5 stars Reviewed today NEW

The New Sahar Location was just opening up. Spent two nights as a business traveler. Excellent service, very courteous staff and HUGE rooms. Very well located - close to domestic airport and shouting distance from the New International Terminal. The rooms are really cool and I got a view that allowed us to see the flights taking off -but remarkably... More 

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London
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed with family from 16 to 21 Feb 2015. Everyone from doormen to reception staff so welcoming . Breakfast a Lotus cafe is the highlight of the day, specially with staff like Vijay Dulagi, Hester Pereira, Mehta and many more. Lounge on the 4th floor so welcoming and refreshing. Hotel is no doubt expensive but in return you get fantastic... More 

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for sharing your experience at the JW Marriott Hotel Mumbai . As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 2 days ago NEW

the service in lotus cafe is excellent as always the people over there pampers u a lot.they always make sure u get everything at rite time and the managers are also professional in their work.lotus cafe is the best place to relax with a drink and having a view of pool.

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Emirate of Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Super friendly staff, from check in to waiter staff. Beautiful hotel rooms and decor. The windows in the rooms don't open and look out on a very tired looking exterior of the hotel, but that is the ONLY downside of this hotel. Pity the pool bar only serves moctails. Great value for money.

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for sharing your feedback. Our first priority are our guests and I am glad to note that we met your expectations. I look forward to welcome you back to our hotel. With best regards Pavithran Nambiar General Manager More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This place has got a great infrastructure. If you're one of them who love infrastructures then, this place is for you too. Good food and great service and situated in the heart of Bombay. Lotus Cafe is an enticement location to relief all your stress with delicious food. I'll recommend Piccante Pepperoni. Over all it was a great experience to... More 

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay. I am delighted that we were able to send you away happy. Our chefs work really hard to prepare the best food we can offer to our guests. They will be happy to get your feedback. I hope to welcome you back again soon.... More 

1 review
1 of 5 stars Reviewed 4 days ago NEW

We are at their coffee shop for a nice quiet meal and the whole place is full of loud sounds. ...clutter and loud noise of people cleaning the place ..sound of dishes being washed in the kitchen. .totally not expected from a Hotel of such a world wide repute.....when asked about it the answer was that the place was under... More 

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Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Greetings from JW Marriott, Juhu and we thank you for your feedback. I am sorry that meal service at the Lotus Cafe was a little disorganized and noisy. I would love to hear more detail about your experience. If you would take a moment to email me on am.panchal@marriott.com, I would very much appreciate hearing your feedback. I... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was helped by a gentleman named Peter. Peter was very nice and helpful. Very nice hotel as well. Hotel was very neat and quiet. All accomadations were provided. Staff was very generous. Keep up the good work

Was this review helpful? Yes
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, It was a pleasure to read your feedback. I agree that I am working with an excellent team here at the JW Marriott. I have personally complimented Peter with whose services you were happy with. We sincerely await the opportunity to welcome you once again. Best Regards, Pavithran Nambiar General Manager More 

india
Top Contributor
51 reviews 51 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice decor - this place is popular with local rich folks and bollywood/tellywood folks. Those folks are given very special attention and more fancier the car that you get out from, the more importance you get from the doorman, security guard, and other staff. Some of these people are not even security scanned. They just walk in talking on... More 

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. I would not like any of our guests to feel that they are not important to us. However, your first impression was just that, starting with the Security and Doormen. All your points are very valid and can be easily implemented where ever required. I have shared with the relevant teams to assure you of a... More 

Kolkata (Calcutta), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The name itself should make you think its a marriott hotel ... it ll be worth... but after staying there i decided was it even worth the hype... apart from the location and the hotel interiors , nothing was worth it.... I stayed here for 2 nights. the second day when i came back to hotel at late noon after... More 

Was this review helpful? Yes 1
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. I apologies on behalf of my team for not having your room cleaned on time. We maintain a very strict cleaning schedule and rooms are not cleaned only when there is a DND on the room or a request specifically given by the guest. I have taken this up with the relevant department head to ensure... More 

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Additional Information about JW Marriott Hotel Mumbai

Address: Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Mumbai 5*
Number of rooms: 355
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Also Known As:
Jw Marriott Mumbai Juhu
Jw Marriott In Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#10 Business Hotel in Mumbai (Bombay)
#11 Romantic Hotel in Mumbai (Bombay)
#12 Family Hotel in Mumbai (Bombay)
#12 Luxury Hotel in Mumbai (Bombay)
#12 Spa Hotel in Mumbai (Bombay)

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