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JW Marriott Hotel Mumbai

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Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
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JW Marriott Hotel Mumbai
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JW Marriott Hotel Mumbai
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1,249 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai (Bombay), India
Top Contributor
64 reviews 64 reviews
56 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed today NEW

Throughout the stay I thought almost everything was very high quality. The rooms are nice and posh tho a bit small. Lobby and pool are magnificent. Breakfast I thought was below par and choice of bread was mainly limited to sweet ones and service was very ordinary. Also the concierge /bell desk was unhelpful. Akanksha now in front office was... More 

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India
2 reviews
4 of 5 stars Reviewed today NEW

The staff of the hotel are very professional and prompt and they like helping you in every way possible. The view is amazing, room are great a good and luxurious stay in mumbai. I will recommend people who are there for business or solo trips to stay at this hotel as it is very near to the airpot and has... More 

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india
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited the JW Marriott Juhu after a couple of years. Was pleasantly surprised right from the hotels email follow up pre check in until a pleasant check out by Wasim. Khusboo emailled me pre check in to inquire of any requirements i would have regarding the room or any other assistanc needed. She was amazing at ensuring every thing was... More 

Was this review helpful? Yes 3
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. Our constant endeavor is to innovate ourselves and offer something new to our guest. My team is constantly making the effort to “Exceed Expectations”.... More 

New Delhi, India
Contributor
15 reviews 15 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice staff, great ambiance. They wont provide the free internet facility in the rooms. and the charges of the hi speed is bit high. Overall we had a great experience and loved being there. Food is also good

Was this review helpful? Yes 5
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience while at our hotel. I am continuously working with my team to ensure flawless service and great product experience for all our guests and my team is constantly making the effort to “Exceed Expectations”. We look forward to welcome you back to our hotel. With best... More 

Bhavnagar, India
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent place, match less food, exotic location, amneties. 5 Star for all criteria. Very near from Airport, at Juhu beach. Up to date Gym, Swimming pool, garden. All amneties awarded as 7 Star. Do visit.

Was this review helpful? Yes 5
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With best regards Pavithran Nambiar General... More 

Nairobi, Kenya
Contributor
18 reviews 18 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros - great pool area and lots of greenery - friendly reception and security staff - restaurant buffet is extensive and service prompt - rooms are slightly small but very well decorated. Bathroom marble looks fabulous Cons - quite expensive compared to other 5 stars. - strange fish smell in the reception on 1 of the nights we were staying

Was this review helpful? Yes 5
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you enjoyed the buffet spread and the food at... More 

Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Marriot with my cousin who was visiting from London. This was by far one of the best experiences I had stay-wise in any five star hotel. The rooms are plush and cosy. The beds are amazing. The best part is the sound proofing in the rooms. You can't hear outside noice or chatter and once inside there's... More 

Was this review helpful? Yes 3
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With best regards Pavithran Nambiar General... More 

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Place to be !!! Great HOTEL, wonderful service, outstanding dedication of the service team. Thank you for an excellent stay I was fortunate to spend nearly 4 nights at JW marriott hotel. The service was top class, the facilities high quality and the food delicious and with a wide selection. The gym and pool were completed during my stay... More 

Was this review helpful? Yes 4
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted that you and your friends enjoyed yourselves so much. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we can welcome you all again... More 

Bengaluru (Bangalore), India
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to the Marriot a number of times and always have had a very good experience. Be it the food, the ambience, the crowd, the service, always been very good, Definitely recommend to anyone visiting here

Was this review helpful? Yes 5
Pavithran_JWMM, General Manager at JW Marriott Hotel Mumbai, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted that you and your friends enjoyed yourselves so much. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are successful. I hope we can welcome you all again... More 

Bhubaneswar, India
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 1 week ago

One of the best hospitalities they provide in the world. You feel special to be at this hotel. Every care is being taken to give soothing effect. Free wifi and a pleasant welcome will always be cherished. A must to go if in Mumbai.

Was this review helpful? Yes
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