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All 365 Mumbai (Bombay) hotels

InterContinental Marine Drive

5.0 of 5 Hotel   |   135 Marine Drive, Mumbai (Bombay) 400020, India
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Ranked #28 of 365 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
sreejithcodes Marion, Indiana
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364 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marion, Indiana
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The rooms are similar to any other Intercontinental except for the decor which i found pleasant and different with windows for the bathroom where you can see in the bedroom with shades or curtains if you need to close it. Overlooking the marine bay simply beautiful at night, in the evening etc. The staff was so friendly and accommodating with... More

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MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you so much for choosing to stay at intercontinental Marine Drive and patronizing our services. We appreciate you taking time to write about us and are glad that you enjoyed your stay with us. do visit us on our social media pages to get updates on innovations and entertainments at all our outlets. We thank you once... More

Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When I was booking the room, they did not have Non-Smoking option available, however I still book that and emailed the hotel for a non-smoking room. They said we have indicated your request and is subject to availability. So that's fine, because I've no option to book non-smoking room but I still go ahead to book it. Was staying there... More

Was this review helpful? Yes 1
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Intercontinental Marine Drive and taking the time to write about us. We appreciate your candid feedback, however only 'Platinum' members can avail complimentary upgrades. As a part of departure process, we do call all guests before check-out as this reconfirms in case you have a vehicle requirement, wake... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel is not only in a great location but also has some of the most amazing beds ever! Pros- Location (we actually walked back here from the Gateway to India). And in Marine Drive so you can walk along the seawall Beds are to die for and I had the best sleep ever Spacious and clean bathrooms In room... More

Was this review helpful? Yes
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you so much for choosing to stay at Intercontinental Marine Drive and taking the time out to write about us. We are glad you had a good stay and appreciate the beds and the room. We also acknowledge your candid feedback about the odour in your room and this has been taken up with respective teams to... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel for business. Whilst the main conference rooms were fairly good, the rest of the hotel was lacking some basic services. At one point we used the 7th floor meeting room and despite having a member of staff standing outside the room, our 2 rounds of coffee orders never appeared. I also needed to print off... More

Was this review helpful? Yes 1
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you so much for choosing to stay with Intercontinental Marine Drive. We acknowledge that this series of incidents during your stay, while unfortunate, were completely unacceptable for a hotel of our standing. We assure you that I will do my utmost to address this with the concerned individuals. We can at this stage only request you to... More

Dusseldorf, Germany
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Positiv/positive: - großartiger Ausblick/ great view - sauber und aufgeräumt /clean and tidy - Tageszeitung/ newspaper available - frisches Obst und kostenloses Mineralwasser /fresh fruits and complimentary water Negativ/negative: - kein WLAN; nicht einmal in der Lobby/ no wifi; not even in Lobby - Pool wurde gewartet/ pool under maintenance - Massage war von nicht geschulten Kräften/ massage was poor... More

Was this review helpful? Yes 1
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you for staying with us on your recent trip to Mumbai. We appreciate that you have several choices in the city, and we value your patronage. I acknowledge that this series of incidents during your stay, while unfortunate, were completely unacceptable for a hotel of our standing. I assure you that I will do my utmost to... More

Lymington, United Kingdom
Top Contributor
89 reviews 89 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

hotel is ok, very disappointing gym, small & cramped so just didn't use it. The pool would have been great had it been available but due to work being carried out in the bar on the 8th floor during the day every time I tried to use the pool I was turned away by the staff. My husband was on... More

Was this review helpful? Yes 1
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Ms. Morag, Thank you so much for choosing to stay at Intercontinental Marine Drive and taking the time out to write about us. We appreciate your candid feedback and this has been initiated to all departments/ team members concerned. Intercontinental Marine Dive is one of the most smallest Intercontinental hotels in the world as a boutique hotel. Also this... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has an awesome location and great rates to match. After much research, I decided to stay in this hotel for the sightseeing leg of my journey due to its close proximity to Marine Drive, Chowpatty Beach and other tourist spots in South Mumbai and I was not disappointed. From the hotel, I was able to take a nice... More

Was this review helpful? Yes
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Intercontinental Marine Drive and taking the time out to write about us. We are glad you had a great experience with us and enjoyed the sightseeing. Our rooms indeed have one of the best views of the Arabian Sea and the Marine Drive. Please do connect to us... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow is what ill say for food @ kebab corner in intercontinental hotel. Im a regular visitor at kebab corner,i love having food here the taste the ambiance is just too good to sit n dine. The staff and the support staff is always at ur table to make u feel comfortable. The only problem i always had is the... More

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MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Mr. Sanjay, Thank you so much for visiting Kebab Korner at Intercontinental Marine Drive and taking time out to write about us. We are delighted that you had a great time with us and also appreciate your candid feedback. All guest interaction points verbal and non-verbal is extremely important and we will have this rectified immediately. Please do visit... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I visited the roof bar last month, as I saw in the pictures it was supposed to be a open sky bar bt due 2 monsoon the whole place ws covered dat ws lil disappointing still got to enjoy d view as there were transparent widows, keeping this aside service was at it's best, drink's were quite refreshing and innovative,... More

Was this review helpful? Yes
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you so much for visiting Dome at Intercontinental Marine Drive and taking time to write about us. The picturesque view from Dome is one of its best features, and covering it just makes it accessible to all guests even during monsoon. We are currently dressing Dome to a all new look, and this will be done soon.... More

Bangalore, India
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I am a regular traveller to mumbai and intercontinental isn't normally my hotel of choice, but I was tempted to try it for two reasons, good recommendations from friends and a good rate. I came in the hotel expecting a great experience but from the moment I walked in I was very disappointed by the customer service from some of... More

Was this review helpful? Yes
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Intercontinental Marine Drive and taking time to write about us. We appreciate your candid feedback and agree any great product is incomplete without greater service. This has been discussed with my relevant teams and assure you our showcasing of hospitality, warmth and service with a smile will be... More

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Additional Information about InterContinental Marine Drive

Address: 135 Marine Drive, Mumbai (Bombay) 400020, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Marine Drive 5*
Number of rooms: 58
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Also Known As:
Intercontinental Marine Drive Hotel Mumbai (Bombay)
Intercontinental Hotel Bombay
Intercontinental Bombay
Intercontinental Mumbai Hotel

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