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InterContinental Marine Drive

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135 Marine Drive, Mumbai (Bombay) 400020, India
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InterContinental Marine Drive
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InterContinental Marine Drive
InterContinental Marine Drive
InterContinental Marine Drive
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417 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Df
2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

I reserved by phone since USA and when I arrived the didn't respect the quote that they gave me. Maybe because they don't speak English well but I had a really bad experience. They charged me for a regular room not even with balcony almost 300 usd. Better go to somewhere else because even in the number one hotel I... More 

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Kalyan - West, Maharashtra, India
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Intercontinental for our Marriage Anniversary and I had done the booking on online chat with Raymund and had informed that it was a surprise to my wife on our anniversary. However, I also had no idea that Management at the hotel will actually surprise me with their arrangements for our anniversary. Talking about check in, I was... More 

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Seattle, Washington
Top Contributor
61 reviews 61 reviews
52 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I have minor status with IHG and they upgraded me to a nice room with two beds looking out on the water. Very nice... The room was great, if not giant but comfortable. The India restaurant was good with great service, extremely attentive! The rooftop bar is really great. Fun to sit and watch all of Mumbai walk and run... More 

Was this review helpful? Yes 3
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you for choosing to stay at the Intercontinental Marine Drive and taking time out to write about us. We are glad you enjoyed the view and the ambience and acknowledge your feedback regarding the services and our staff. Please stay connected with us on our social media platforms for regular updates on innovations and entertainment across our... More 

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the Corner suite, Im not sure! But it was just toooo good. with a fabulaous 270 degree bay view ! and huge square footage!A bIg Oval Study and a grand work place . The bathroom was big and luxe! and all amenities provided! The guys even threw in a cake and few extra complimentary stuff like massages... More 

Was this review helpful? Yes 3
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you for choosing to stay at the Intercontinental Marine Drive and taking time out to write about us. We are glad you enjoyed the view and the ambience and acknowledge your feedback regarding the services and our staff. The restaurant is now called Long & Short - GastroBar,Corleone was the old name of the outlet. Please stay... More 

Melbourne, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel mainly due to location advantage. If we minus location then hotel is above average as per my experience. Breakfast was below average and service at breakfast was above average. Room services and other things were very good. Rooms were great and clean. So overall good experience but will not stay here again and would prefer... More 

Was this review helpful? Yes 12
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you for choosing to stay at the Intercontinental Marine Drive . We acknowledge your taking the time to share your stay experience. Have taken cognizance of your feedback with regard to breakfast and service, and will endeavour to address them with the team. Please stay connected with us on our social media platforms for regular updates on... More 

Leeds
Top Contributor
63 reviews 63 reviews
24 hotel reviews
162 helpful votes 162 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Having seen an earlier review where a customer found a cockroach in his soup, it is highly unlikely that I would ever return. My own experiences were nothing to shout about. The management were nowhere to be seen when I asked for them, the reception staff were young and inexperienced (focussed on the transaction than customer care), the gym is... More 

Was this review helpful? Yes 14
IHGCare, Guest Relations Manager at InterContinental Marine Drive, responded to this review

Dear PierreLeeds, Thank you for taking the time to review our property. I’m very sorry to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 29, 2015

The sea view rooms had a direct view to the sea. With only a road separating Intercontinental from the sea it was a good sight to wake up to. The service was outstanding and the room was spacious and well maintained. The food spread was limited in the buffets and the in room dining service could be improved. Also the... More 

Was this review helpful? Yes 12
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you for choosing to stay at the Intercontinental Marine Drive . We acknowledge your taking the time to share your stay experience. Have taken cognizance of your feedback with regard to buffet and fitness centre and will endeavour to address them with the team. Please stay connected with us on our social media platforms for regular updates... More 

Heidelberg, Germany
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 24, 2015

Our entire experience from the hotel staff was impeccable. Lovely room, great view, nice rooftop lounge (but make reservations to ensure a good view of the sunset). Breakfast was very good, a fair mix of Indian and Western goods. There were however, no live cooking stations so egg dishes are extra. Also, there are no dosas. Still, there is a... More 

Was this review helpful? Yes 5
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you for choosing to stay at the InterContinental Marine Drive. Thank you also for your kind words about our services offered, and the breakfast experience. We do serve hot dishes in the breakfast, however they are made to order. Will ensure that this is communicated to all guests. Also we will look into the Spa services to... More 

Sydney, Australia
Top Contributor
144 reviews 144 reviews
46 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed March 23, 2015

We stayed at the Intercontinental Marine Drive for two nights. Being a Priority Privilege and IHG member, I had enquired well in advance about the applicability of some vouchers. There was some confusion on part of the hotel on responding to my queries but thankfully it was all sorted out prior to my arrival. The check in took a long... More 

Was this review helpful? Yes 5
MKrishnamoorthy, General Manager at InterContinental Marine Drive, responded to this review

Dear Guest, Thank you for choosing to stay at the Intercontinental Marine Drive and taking time out to write about us. We are glad you enjoyed the view and the ambience and acknowledge your feedback regarding the services and our staff. Please stay connected with us on our social media platforms for regular updates on innovations and entertainment across our... More 

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