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All 365 Mumbai (Bombay) hotels

Sofitel Mumbai BKC

5.0 of 5 Hotel   |   C-57, Bandra Kurla Complex | Bandra East, Mumbai (Bombay) 400 051, India
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Ranked #5 of 365 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
barjw Mumbai
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880 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Pleasant hotel though little secluded. Recognition as a platinum member excellent. Staff friendly and try to please. Club lounge spacious and excellent variety of food and beverage. The only downside is that the area around the hotel is office blocks so you need to take a taxi a few kms if you want to see street life.

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Nairobi
Top Contributor
51 reviews 51 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for ten nights. Even though the rooms were very luxurious it seemed as if they were having problems with amenities such as plumbing ( disgusting brown sewage in the loos for a day), air conditioning set to a standard temperature in all rooms, terrible quality of food for breakfast ordered via room service. Unfortunately we did... More

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New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had some business at the Consulate and was looking for a place close to it in BKC. This came on my radar because it's just steps away from the Consulate and was rated decently. I reached Mubai earlier than expected due to a flight change and I requested them if they would let me check-in early. No problem. The... More

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to share your appreciation with us. It is heartening to note that you had an overall pleasant stay with us and appreciated the hotel and its facilities. It is feedback such as yours that encourages us to ensure... More

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed in this hotel for 4 nights and from the word go it was a spiral down. although the room was very elegant and luxurious it soon proved to me nothing but a nightmare. An utter nightmare! On the first night I switched on the tv and the cable tv wasn't working so I called reception on two occasions... More

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, Thank you for taking the time to share your experience at the hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. It is our constant endeavour to offer discerning guests, luxury experiences through our promise of quality services and we are committed to addressing any lapses experienced... More

New Delhi, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had a amazing experience staying at this hotel. A plush hotel, very well located for business and leisure travellers with families. Room Service was prompt and awesome. It was so relaxing and rejuvenating. I advise this hotel to anyone to try with their eyes closed. The staff and service is outstanding

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, Thank you for your kind compliments and for choosing our hotel as your accommodation choice. It is heartening to read your appreciative comments in praise of the property. Every effort is made to ensure world-class facilities and comforts are offered to our guests and positive comments such as yours are most encouraging and will always be our... More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have had the buffet at their coffee shop on a few occasions. The Indian food has been great. The Asian spread has been very tasty as well. Sushi could be better. All in all a great spread and on Sundays coffee and soft drinks are part of the buffet as well. Being a member of the Accor group, I... More

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, Thank you for choosing to dine with the Sofitel Mumbai BKC and for posting your feedback through TripAdvisor. It is always a pleasure to receive positive feedback and I am glad to note that you enjoyed your overall dining experience at our all-day restaurant Pondichéry Café. Additionally, your comments regarding the sushi have been noted and will... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a great hotel, very modern with all the amenities and comforts you require. From the moment we arrived (at 01:55am) the staff were very friendly and helpful. Always willing to assist and no request was too much trouble. The rooms (I was in a luxury King on 10th floor) were fantastic, very well decorated, but also very comfortable and... More

Was this review helpful? Yes 1
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, It has been our great pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback on TripAdvisor. We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I was part of the management team handling the dealers meet for Xerox Company and experienced a very helpful and lovely support from the hotel staff, would like to point out that Manish Mendon was very proactivr and a great support and help during the entire activity. Thanks a ton to you guys who helped in the smooth operation of... More

Was this review helpful? Yes 1
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, It has been our great pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback on TripAdvisor. We are glad to note that your event went well. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and... More

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had my first stay at the Sofitel hotel, Bandra Kurla Complex, from 2nd to 4th October and I was more than pleased with the caring attitude of the staff & most importantly the housekeeping lot, who were on hand to help whenever my family & I, required anything, yet gave us our space unless we requested for them to... More

Was this review helpful? Yes 1
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, It has been our great pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback on TripAdvisor. We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am staying at Sofitel every month and I think this is by far the best hotel in Mumbai city!!! The check in and out is faster... The food is great The spa is beautiful I can give fully recomandation. The rooms are very large including free wi-fi. Thanks for all wonderful team in the hotel.

Was this review helpful? Yes 1
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Valued Guest, It has been our great pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing your feedback on TripAdvisor. We are delighted to read that you appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all our guests and compliments such as... More

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Additional Information about Sofitel Mumbai BKC

Address: C-57, Bandra Kurla Complex | Bandra East, Mumbai (Bombay) 400 051, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
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Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)

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