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Sofitel Mumbai BKC

5.0 of 5 C-57, Bandra Kurla Complex | Bandra East, Mumbai (Bombay) 400 051, India
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Certificate of Excellence 2014
Sofitel Mumbai BKC
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Sofitel Mumbai BKC
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961 reviews from our community

Traveler rating
    668
    237
    42
    4
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at Sofitel BKC for 15 nights and it was a decision that we do not regret! Normally, one would expect to find faults in any hotel stay, especially if its long-term, but the staff at Sofitel BKC did not give us an opportunity to find one! From the service rendered, to the comforts of the... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Enjoyed my stay at Sofitel, Mumbai, last week. Fab big room, and also good access to airports (domestic/international), personalized service. I sometimes stay at the IBIS at the domestic airport, and at Gurgaon, Delhi, but it was my first stay at a Sofitel in India. I've stayed at other Sofitels in Asia before, was great to see it launched here... More 

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 3 days ago NEW

In the past 5 months Edelweiss Financial Services has utilised the Ballroom to host various conferences and seminars .We have recieved very good service from their entire team which comprises of Shalini Thomas,Nandini Vora and Milind Vaidya and others .The entire team has been very dedicated leaving no stone left unturned and advicing us every step of the way as... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hy my self kunal & my friend gokul . We both dine in pondicherry restaurant in breakfast. that was ammezing. Nice food . Special attraction chef was made juice infront of all. I would like to give thanks marwin & his team for good service. Thank you. If u visit a time to sofitel mumbai please meet that excelent staff... More 

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Soumya Rout, It was a pleasure having you dine at Sofitel Mumbai BKC and we thank you for sharing your feedback through TripAdvisor. We are humbled by your gracious compliments for our Chef and especially Marwin and team. Your feedback has been shared with them and will truly motivate them to keep up the good work. Thank you for... More 

Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I had attended 2 Business Event last week at Sofitel Bkc. The hospitality & service was really awesome. Specially Bar Attendant named Dhir @ Valliere Dubbary & Akshay Poojary @Artisan with there manager & staff named Elton Mendes, Jatin & Summon Ghosh. I loved their serving style & the way they make the cocktails. Really Appreciable!!

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour ManishB01, We would like to thank you for choosing Sofitel Mumbai BKC for hosting your events last week and for taking the time to post your feedback. We are glad to learn that you had an overall awesome experience with us and particularly appreciated the dedication of our staff – in particular Dhir, Akshay, Elton, Jatin and Summon. Your... More 

Pune
1 review
5 of 5 stars Reviewed 6 days ago NEW

It's always a pleasure for us to return to Sofitel, BKC, Mumbai,whenever an opportunity presents itself.Its a warm feeling to return to a place, where the memories have always been wonderful. The staff have a quiet efficiency, and go beyond their call of duty, to please guests. The servicing of the rooms by the housekeeping staff who are often unnoticed,... More 

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Radhavenu, Thank you for choosing Sofitel Mumbai BKC as your residence in Mumbai and for taking the time to share your experience with us. It is very heartening for us to note that you enjoyed your overall stay at the hotel and appreciated the warmth and friendliness of our staff. At Sofitel Mumbai BKC, your comfort and well-being are... More 

Ahmedabad, India
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed in Softitel, BKC for 2 nights. The stay was memorable. I have booked the room through travel agent as it was cheaper compared to the online rates of various travel websites and accor group website. The check in was quick and my request for early check in was honoured. I got the room immediately. Room was well... More 

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Sanny_5, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Mumbai, and for sharing your feedback with us. I am glad to read that you had an overall comfortable stay with us and enjoyed the facilities and services of the hotel. It was certainly a pleasure for us to... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have been there on 15 th dec.excellent service given by mervyn and his team.mervyn need a raise.buffet spread is really nice u will enjoy ginger tea here.hostess rollen Chinese girl very helpful.looking forward to

Was this review helpful? Yes 2
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Gokulchaska, Thank you for choosing to stay with the Sofitel Mumbai BKC and for posting your review online. We are glad that you had an overall pleasant stay with us and are very pleased to note your appreciative comments on the hotel facilities and the service provided by our staff and in particular Rollen, Merwyn and his team. We... More 

Jaipur, India
1 review
4 of 5 stars Reviewed 1 week ago

First time to Sofitel BKC, loved the very helpful, courteous without being pushy staff. The icing on the cake was my accidental discovery of the 100% vegetarian restaurant TUSKERS @ Sofitel!! Vivek was extremely helpful in helping me choose the delicacies prepared by the young & talented Chef Gaurav Swami from Rajsthan..recommend Tuskers for Gaurav's home made Kulfi!

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Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour GHJO, Thank you for choosing to stay at the Sofitel Mumbai BKC and for your feedback. Your positive comments on our hotel, the culinary experience and service provided by our staff especially at Tuskers is much appreciated and will be shared with the entire team. Your very gracious compliments for Vivek and Chef Gaurav have been shared with them... More 

Kolkata (Calcutta), India
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here this month - was attending a workshop. the check in was smooth, in fact was surprised to get an upgrade to their imperial suite. I was not very happy with the service though - not very prompt and efficient. had to request multiple times for any request....breakfast was good though and so was lunch.

Was this review helpful? Yes
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour NirajBasotia, Thank you for taking the time to post a review on Tripadvisor about your recent stay at Sofitel Mumbai BKC. At the outset, please allow me to apologize for the inconvenience caused due to our service levels which was not up to your best satisfaction. At Sofitel, we strive to provide a superior service experience for every customer;... More 

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Additional Information about Sofitel Mumbai BKC

Address: C-57, Bandra Kurla Complex | Bandra East, Mumbai (Bombay) 400 051, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
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Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)
Hotel Style:
#3 Romantic Hotel in Mumbai (Bombay)
#3 Business Hotel in Mumbai (Bombay)
#5 Spa Hotel in Mumbai (Bombay)
#5 Luxury Hotel in Mumbai (Bombay)
#6 Family Hotel in Mumbai (Bombay)

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