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Sofitel Mumbai BKC

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C-57, Bandra Kurla Complex | Bandra East, Mumbai (Bombay) 400 051, India
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Sofitel Mumbai BKC
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1,659 Reviews from our TripAdvisor Community

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Johannesburg, South Africa
Level Contributor
9 reviews
4 of 5 stars Reviewed yesterday NEW

Room spacious but funny bathroom demensions. Bed is soft and comfortable. Automated blinds which is cool. Breakfast is lovely with a wide variety and superb waitrons. Meals are expensive at the hotel but really top quality. Pool is small for such a big hotel. General staff and front desk very helpful

Helpful?
Thank Samarlon
New Delhi, India
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel hospitality is very nice. Genuinely friendly staff, and room was very comfortable. Breakfast area in the ground floor was very well appointed. Would stay here again if I was in the BKC area of Mumbai.

Helpful?
Thank Nathalie7077
MUMBAI,INDIA
Level Contributor
167 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently i had booked this hotel for my friend's post wedding night stay. I was really happy with the booking experience. Booking: The booking was a breeze. Thanks to the front office manager Nimesh who assisted me all throughout the process. The booking was done on a short notice but still never felt so. The rooms were beautiful, special arrangements... More 

Helpful?
Thank SamAsia123
Pune
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Over styled rooms. Functionally well provided , especially the espresso shot machine - the only hotel in that category which seems to provide in India. Club is actually better in both quality and service.

Helpful?
Thank Satish1111
Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our overall experience was fab !! The staff are really friendly and went out of their way to show us around... well informed about the hotel facilities as well.. Our room was amazing with a honeymoon experience beautifully set up for us... Breakfast was elaborate and yummyyy with soooo many options for us to select... all in all.. a wonderful... More 

Helpful?
Thank avyjj307
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you are coming Mumbai for leisure or business trip , i feel BKC is the new trend. Bandra Kurla Complex. Also the Hotel is nice Urban style. Rooms are though not very very spacious but thats what you get in City. But it is in centre of Western suburb and town. So both can be easily reached. also airport... More 

Helpful?
Thank Nikhil V
Ernakulam, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We were trying to reach the sales team for a corporate empanelment, But the customer service team lead who named himself as Ritwik put us on hold for 10 minutes and just disconnected the call . He did this for three days and that's how we decided to give up the thought of accommodating our privileged guests there ,if this... More 

Helpful?
2 Thank Bejoy123
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Bejoy123, We are of the opinion that your review may not have been intended for our property as we do not have any ambassador named Ritwik and have no record of any calls made to us by you for any corporate closing. May I add that our sales team would be delighted to discuss business with you and I... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sofitel BKC is an excellent hotel close to the airport and about half an hour from South Mumbai and Colaba area. Don't be put off by the distance from the centre, a car and driver is extremely affordable at around £30 per day. The staff are great, friendly and engaging, especially in the Club Lounge and at breakfast. The rooms... More 

Helpful?
2 Thank PaulR_UK2015
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour PaulR_UK2015, Thank you for your kind compliments and for choosing our hotel as your accommodation choice. We are glad you were able to enjoy a generous service experience and carried with you a magnifique memory of Sofitel Mumbai BKC. Comments such as yours allow us to ensure that we are indeed constantly making progress towards excellence. Your warmth and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Another long trip coming to an end - stellar staff at the Sofitel - Vaibhav at the meeting rooms floor and Chef Sanket are complete treasures! Vaibhav is an epitome of great service (over and above the call of duty) and Chef Sanket made such utterly delIcious food (that too served with a beautiful smile)! I wish I could pack... More 

Helpful?
1 Thank Devina7
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Devina7, Thank you for taking the time to share feedback from your recent stay with us. It is always a pleasure to have you over and we are glad that you enjoyed the service levels at the hotel and have carried back fond memories of your stay at our property. Your kind compliments for Vaibhav and Chef Sanket have... More 

Singapore, Singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The front desk staff was cheerful, friendly and professional which gave my tired fellow traveller and I a quick lift in our moods. The room and bathroom was spacious. There were many little well thought details in design and amenities. Overall a wonderful experience and would not hesitate to return or recommend.

Helpful?
1 Thank Tan E
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Dear Tan E, Thank you for your kind compliments and for choosing our hotel as your accommodation choice. We are glad you were able to enjoy a generous service experience and carried with you a magnifique memory of Sofitel Mumbai BKC. Comments such as yours allow us to ensure that we are indeed constantly making progress towards excellence. Your warmth... More 

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