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Hotel Broadway

Building No. 2, 1st Floor, Mathuradas Building | 10/12 Mandlik Road, Colaba, Mumbai (Bombay), India
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Hotel Broadway
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A recent review
4 of 5 stars reviewed 2 weeks ago
Sumanth S Johannesburg, South Africa
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59 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here twice, once in Feb11, and once in Apr13. If you are looking for a fancy place, this is definitley not it. But if you are looking for a place that is reasonably clean, well located (centre of Colaba Shopping district), safe, and with a decent price, then you cant really go wrong. The staff are very helpful,... More 

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Detroit, Michigan
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location in Mumbai, right around the corner from the famous Cafe Leopold and Gate of India. Also, had a three bed room, a rarity in India, which was nice since I was traveling with a group of 3 people, so we didn't have to get two rooms. While the room was a little small,... More 

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Sydney, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago

The location itself is incredibly close to the "Gateway to India" and other monuments within Colaba, Mumbai, however this truly is the hotel's only redeeming factor. After travelling through India for over 3 months and staying in 30+ different hotels, 'Hotel Broadway' was by far the most overpriced paired with the rudest service I personally have ever encountered, bar none.... More 

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Perth, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 17, 2015

As others have mentioned, the first impression of the hotel is not a particularly good one. The hotel was not very nice looking outside and the staff are incredibly rude. Beware of the additional tax costs when reserving on booking.com. Our bill to pay when we arrived at the hotel included 15.15% extra tax, although this is also mentioned at... More 

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SF, California
Top Contributor
430 reviews 430 reviews
75 hotel reviews
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed February 10, 2015

We stayed here for 3 nights and found the Colaba location to be very good. Colaba can be a bit expensive but it is the place to stay in Mumbai. The room we had was small but well appointed with a/c, fan, tv,nice modern bathroom with hot water. During our stay it was very quiet at night. There is a... More 

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Jaipur, India
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 6, 2015

My boyfriend and I stayed at Hotel Broadway for a week over Christmas 2014. Mumbai is generally a pretty expensive place to stay and we were pleasantly surprised to find Hotel Broadway, which was reasonably priced and in a great location, right in the heart of Colaba and on the same street as Indigo (fantastic restaurant), around the block from... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 29, 2015

My experience at Hotel Broadway was by far the worst costumer service encounter of my life. After booking two rooms via their website, the day before our arrival I received an email (all in shouty capitals) saying that the hotel had broken their contract with the payment processing company, so my booking was invalid and I should contact the payment... More 

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 23, 2015

As I write this, I am so angry. We booked and paid online through the hotel's own website. We arrived to find no booking and no room available. The hotel said that they had cancelled their contract with the payment agency, and that they would take no responsibility for the booking-- even though it was still on their website!! What... More 

Was this review helpful? Yes 3
brazil
Top Contributor
50 reviews 50 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed January 1, 2015 via mobile

On arrival reception area was full of male staff idling around. We were told to give our passports in and we would get them back later, we did not want to do this so had to endure the hassle of arguing whilst copies were taken. Rooms booked were not available and we were told we would have to move on... More 

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Kochi (Cochin), India
1 review
1 of 5 stars Reviewed December 14, 2014

This is the worst hotel I have experienced ever. No amenity, wifi, restaurent, breakfast. Attitude of the staff is too bad to describe. They will take you some other hotel telling that they dont have room though you have booked through online. They will destroy your whole day. Room service is uncourtious. Room is narrow. Bathroom is too narrow to... More 

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