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Ibis Mumbai Airport

3.0 of 5
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Plot No F 77 Ville Parle East | Junction of Nehru Road, Western Express Highway, Mumbai (Bombay) 400099, India
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Ibis Mumbai Airport
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Ranked #93 of 391 Hotels in Mumbai (Bombay)
A recent review
4 of 5 stars reviewed yesterday
Phil2502 Bengaluru (Bangalore), India
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774 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
Contributor
20 reviews 20 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Value for money. As a business hotel with expectations made very clear, nothing to complain. It was just a night stay and it was very comfortable. Got a good sleep. Food was quite good. Even though check in process took time, checkout was quite fast.

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New Delhi, India
Top Contributor
76 reviews 76 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Chose Ibis for a quick business trip in Mumbai. Its almost inside the airport which is convenient. The rooms are very small and so is the bathroom. The staff is not friendly or helpful. You have to pay even for a toothbrush or water. Not a great experience

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Rohan S, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for sharing the details of your stay with us and appreciate your compliments on the accessible location. Ibis being a part of international hotel chain maintains the same ambiance and standard amenities as you would find anywhere in the world. Being a globally recognized economy brand, our hotel rooms and bathrooms are designed after extensive market... More 

Al Khobar, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for 2 nights in Feb- 2015; right from the check in the hotel everything in the hotel was just awesome. The check in counter was always rushy; but still the front office exec. made it swift. Food was great as well. The best part of the hotel was the care they show to the customers... More 

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Rohan S, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on TripAdvisor. It was a privilege to have you stay with us. We are pleased to know that you appreciated the service provided by my team & quality of food & beverage served at our restaurant. Thank you for acknowledging our efforts, we too are happy... More 

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Average hotel. Very small rooms. Very poor wifi. The only thing which is good is the breakfast in this hotel. Location is decent. Very near to the airport. Service is decent. No other amenities in the hotel.

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Rohan S, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for sharing the details of your stay with us, we appreciate your compliments on the accessible location. Furthermore, I was happy to know that you have appreciated the F&B team its service breakfast buffet. Whole Food and Beverage department is fully dedicated and take a special attention to every detail of this morning meal to make... More 

New Delhi
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I along with my family stayed at IBIS Mumbai for a night.... I chose IBIS because my earlier experience with IBIS Jaipur was wonderful... But IBIS Mumbai was really disappointing... Everything from staff to the rooms was just average.... Staff at the reception was always busy discussing their personal issues and the rooms were very unhygienic... The pillows were torn....... More 

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New Delhi, India
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately our visit in IBIS airport Mumbai was not as expected. I have been visiting many IBIS hotels in many countries however this experience was not as expected. Very smelly rooms desire the fact that it is was non smoking rooms, broken hooks in the bathroom, no electricity in the room at the desk. Really needs renovation. Breakfast nothing special... More 

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Really like ibis hotels...standards are consistent in terms of rooms. Recently stayed at the jaipur ibis but Mumbai was more modern, better food options for breakfast and dinner buffet was fantastic...definitely worth the 1000 rupees per person!!! No gym or pool at this branch... Prices slightly higher but i guess that's down to the fact that Mumbai is more expensive.... More 

Was this review helpful? Yes 1
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for taking a moment out of your day to share your experience with the TripAdvisor community. Your comment made good reading and we are delighted to hear that you enjoyed your stay at ibis Mumbai Airport . I’m glad you liked are Buffet spread. I am sure that this feedback will serve as an encouragement to... More 

Zagreb, Croatia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. Of course, you have to count on that being Ibis and not some more upscale Accore hotel. But, it's clean, breakfast choices are amazing, good price for an expansive city as Mumbai, good wifi and it's location is unbeatable for domestic travelers. It's at walkable distance to the domestic terminals and it's very close to... More 

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Rohan S, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on TripAdvisor. It was a privilege to have you stay with us. It was indeed good to hear that you liked the hotel, its location and clean rooms. We are pleased to know that you appreciated the service provided by my team & quality of food... More 

Bengaluru (Bangalore), India
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for a night at this hotel while on a business trip. Room is of decent size but bathroom is really small. You can just squeeze in for a bath. Breakfast served was of good quality and has decent variety. Recommenced for visitors who want to stay close to Airport.

Was this review helpful? Yes
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for sharing the details of your stay with us and appreciate your compliments on the accessible location. Ibis being a part of international hotel chain maintains the same ambiance and standard amenities as you would find anywhere in the world. Furthermore, I was happy to know that you have appreciated the breakfast buffet. Whole Food and... More 

Chennai (Madras), India
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect Location, Absolutely clean, No Frills, No Nonsense Hotel. Quick Check in, check out formalities. Pleasant staff and no disturbance. Perfect for the ever traveling Business executive who loves peace and Quiet. May not be Great for a stay with Family due to the compactness of the rooms as well as the Hotel overall. Ibis is surely my first choice... More 

Was this review helpful? Yes 3
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for your business and for taking a moment to recommend us on TripAdvisor. It was great to have you stay with us. It was indeed good to ear that you liked the Hotel, its location and clean rooms. It is our endeavor to provide warm & heartfelt service through our young & energetic associates, and over... More 

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