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Lalco Residency

Certificate of Excellence
4.0 of 5
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Kalpataru Estate -1A, Jogeshwari Vikhroli Link Road | Andheri(E), Mumbai (Bombay) 400093, India
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Lalco Residency
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91 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed yesterday NEW

great place to stay in mumbai, be it a corporate guest, or a family guest, they know how to please them with their prompt services and ever smiling faces. had made a booking for almost 60-70 guests and havent received a single complain about their stay here. so great job guys. Special Mention about Mr. Amjad In the sales, who... More 

Review collected in partnership with this hotel

Helpful?
Thank Tanuj T
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Its nice for stay but meals or break fast its pathetic and don't have options for meal. Great ambience. Overall nice place for stay. WIFI service and breakfast should be complementary. Swimming, sports facility is very good.

Helpful?
Thank Ashish C
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Sir, First of all let me thank you for choosing Lalco Residency for your Stay. Customer satisfaction is something that we take very seriously. We are in process of renovating our kitchen and soon there will be more options on our F&B Menu. We have also updated our WiFi policy so all future bookings will include complimentary WiFi Internet... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was really awesome stay... As being on business it was realxing coming back to hotel.... The customer service is really help full... Hope i wud get to stay in this hotel again... Hotel experince was really satisfying.... 👍👏

Review collected in partnership with this hotel

Helpful?
Thank fareed_shaikh12
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Sir, Thank you so much for appreciating our property and for the great review. We look forward to establishing a long term business relationship with you. We will continue to provide highest level of customer service and amenities to all your clients who stay with us at LR in the near future. Thank you Ishaque Patel General Manager More 

Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have stayed in so many different hotels before in Mombay But We never had such a friendly environment before. It was very nice feeling in hotel and staff was very helpful especially GM Ishaque. He was very nice and he had great customer service skills. He made sure everything was perfect and this company is so lucky to have... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 820yusufv
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Sir, Thank you for taking the time to share your experience with us. We are very happy that you enjoyed your stay at Lalco Residency. We strive for excellence in service and to provide our guests with all the comforts of a home away from home. We appreciate your time in sharing your feedback, and we do hope that... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

From the moment we arrived at Lalco Residency, we experienced a terrible service! We had an issue with our booking but the main manager was so rude to us, he has no people skills and spoke with a very patronising manor! When we arrived at the hotel, nothing worked; shower was cold, no wifi, no kettle, apartment wasn't clean, it... More 

Helpful?
Thank nasreenbargir
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Madam, Allow me to express my sincere apologies for any inconveniences caused during your stay. We would like to take this opportunity to respond to your comments. Lalco Residency has clearly mentioned our apartments rates and extra persons rate to all online travel portal, unfortunately we have found your booking was made for 3 persons but on day or... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Pathetic attitude of staff. Very unfriendly and no service. They don't seem to understand hospitality. We booked for a night but left the same moment as soon as checked in. Not even worth considering. It is not even a decent accommodation. Not recommended.

Helpful?
Thank 410ashishm
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Sir, Firstly I would like to thank you for taking the time to provide feedback for Lalco Residency. We gone through our investigation of the entire guest bookings at Lalco Residency found we have never faced any guest problem which has booked for a night and left at same moment after check-in. We take all guest feedback very seriously... More 

Guwahati, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed for three days with family. Very homely and secured environment. Apartments are spacious and clean. Well maintained. Apartment is provided with almost all the facility your actual home has - washing machine, oven, a gas stove, refrigerator and a coffee machine along with sufficient utensils. There is house keeping too . The reception was good, the staff were polite... More 

Helpful?
1 Thank Nilotpal76
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Sir, Thank you so much for appreciating us and our team at LR. Our goal is to provide highest level of customer service to all our guests and make their stay as pleasant as possible. We look forward to seeing you again at LR in the near future. Thank you, Ishaque Patel General Manager More 

Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 4 weeks ago

I am very upset to say this but I am not satisfied with the service and the response from the sales team at Lalco. Sales is a very important factor in the success of a company as they are the first point of contact for the clients. It's the face of the company and the primary representatives. Sales team need... More 

Helpful?
Thank managemetn
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Sir, Firstly I would like to thank you for taking the time to provide feedback on your recent stay at Lalco Residency. It is only through feedback such as yours that we are able to maintain and indeed, where necessary improve upon the services that we provide to our valued guests. I was really disappointed to read your experience... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015 via mobile

My colleagues and I are from overseas and we've been travelling back and forth to Mumbai on business trip for more than 3 months now. We've stayed in Lalco Resisdency during the entire trip and we are just happy with their service. The staff are very friendly and helpful. And even though the place is more than 20km from our... More 

Helpful?
1 Thank Veronica C
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Madam, Thank you for taking the time to share your experience with us. We are very happy that you enjoyed your stay at Lalco Residency. We strive for excellence in service and to provide our guests with all the comforts of a home away from home. We appreciate your time in sharing your feedback, and we do hope that... More 

Bengaluru, India
2 reviews
5 of 5 stars Reviewed December 20, 2015

One of the best places to stay in Mumbai for a business traveler or for a tourist family. First of all, the apartment is amazingly huge and very neatly maintained. If you do not like the confined walls of a hotel, then this serviced apartment is the best place to stay. If the family is traveling along then there is... More 

Helpful?
Thank Manu K
Lalco R, General Manager at Lalco Residency, responded to this review

Dear Sir, Thank you so much for appreciating our property and for the great review. We look forward to establishing a long term business relationship with you. We will continue to provide highest level of customer service and amenities to all our clients who stay with us at LR in the near future. We appreciate your time in sharing your... More 

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