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Ambassador Hotel

Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ahmedabad, India
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 22, 2015

I have been regularly visiting this hotel. Mostly every month for my business trips to Mumbai. The breakfast they serve is the best because of their mastery in food and beverages. The cheese fondue at the Society Restaurant & Bar is just amazing. The front desk also has very cooperative staff like Shamroz & Renuka. The cake shop Croissants also... More 

Was this review helpful? Yes
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for your feedback and above all for appreciating the hotels product and services. Our goal is to consistently provide superior service to our guests and your comments are very important to us. Thank you once again for motivating & appreciate our Staff . We sincerely await the opportunity to welcome you once again. Regards, More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 20, 2015

We were put up for a family wedding. The rooms were spacious and clean. The air condition worked well with helpful receptionist. The breakfast hall was spacious and fresh omelets were provided to once choice. But felt that there hospitality in the kitchen could be improved a bit. When we asked for coffee and light tea they were not happy... More 

Was this review helpful? Yes
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for sharing your valuable feedback and appreciated our food We have noted your important feedback , we apologize for the reported inconvenience. We do hope you choose to stay with us again and look forward to the pleasure of welcoming you back. Regards, More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 18, 2015

It was a decent experince. It's more about the location to be honest. Lovely to be so close to the sea front, especially in India. Would I go back??? For business sure, for a family break.... not so much.

Was this review helpful? Yes
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for your feedback !! Our location is 1 of our USP’s as we are located in the south of the City. It is nice to hear that you have enjoyed your stay with us and thank you for appreciating our services & our team. Thank you for choosing Ambassador Hotel for your stay in Mumbai and... More 

Trivandrum
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 16, 2015

Spacious room. Please avoid drinking Tea from here since you will loose your appetite to drink tea ever again. Breakfast buffet is good. Generally very cordial and responsible staffs. But... A housekeeping guy barged into the room with his key without knocking the door or checking whether the guest is inside. This happened after the routine house keeping schedule was... More 

Was this review helpful? Yes
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from The Ambassador Hotel Mumbai !! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. We have since noted your feedback and are taking corrective action at our end. On behalf of my team, I Once again thank you and look forward to welcoming you again.... More 

Lucknow, India
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 7, 2015

Very conveniently located. Near to the Church Gate station and Wankhade Stadium. Staff is courteous and honest. I had left my t-shirt and while checking out the bell boy brought it down. The main attraction of the hotel is the revolving restaurant on the top floor which is under renovation. The rooms have borne the brunt of the times as... More 

Was this review helpful? Yes
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! Thank you for your valuable time taken to tell us about your experience & appreciated our services. We look forward to welcoming you back soon and rest assured, we shall ensure all personal care as we will not provide an opportunity for you to have any discomfort during your stay with us again. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 31, 2015

I went with my wife on a special occasion an was treated the way expected how ever staff werebit below my expectations hotel arranged a cake for my special day a memorable one ... Would have been 5 star rating but because of staff I take away that one star

Was this review helpful? Yes 1
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for your feedback and above all for appreciating our services and glad to know that you had memorable day. Our goal is to consistently provide superior service to our guests. Thank you once again for recommending our hotel. We sincerely await the opportunity to welcome you once again. More 

Kolkata (Calcutta), India
Level Contributor
98 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed May 21, 2015

1. Excellent location at churchgate, just off marine drive, at central business district of south Mumbai. 2. Basic 4* facility 3. Very good sleep and breakfast experience. 4. Clean and hygienically maintained 5. Helpful staff 6. At par room and toilet amenities 7. Reasonable priced lavish buffet at dinnertime in restaurant - good food quality 8. Prompt room service. Highly... More 

Was this review helpful? Yes
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback with us. At The Ambassador, we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us and enjoyed our buffet dinner. We look forward to serving you in the future More 

Ahmedabad, India
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 19, 2015

I stayed here for business. The hotel is centrally located in Southern Region of Mumbai (aka. South Bombay) at Churchgate. All major Business Districts are in the vicinity and easily accessible. The hotel is just a stone throw away from the famous Marine Drive (Queen's Necklace) and boasts all international standard services. The staff is courteous and the food served... More 

Was this review helpful? Yes
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! Thank you for your valuable time taken to tell us about your experience. On behalf of my team, I Once again thank you and look forward to welcoming you again. More 

Abu Dhabi, United Arab Emirates
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed April 20, 2015

not a place to visit. The reception were unaware of booking made. room looked like no one visited in years. basic essentials missing had to keep calling reception for basic amenities like toothbrush. definitely a not to visit hotel

Was this review helpful? Yes 6
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Please accept my sincere apologies for the inconvenience caused to you during your stay with us. we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own expectations. We look forward to welcoming you back and rest assured, we shall ensure all personal care as we will not provide an opportunity for you to... More 

Travelers are raving about these Mumbai (Bombay) hotels

Pune, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 17, 2015

Excellent location, few steps away from marine drive and girgaum beach also near to railway station. Nice food quality, breakfast was incredible and nice variety in food items. The staff was really friendly.

Was this review helpful? Yes 4
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from The Ambassador Hotel !! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback and appreciated our Breakfast. On behalf of my team, I Once again thank you and look forward to welcoming you again. More 

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