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Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
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Ambassador Hotel
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Ranked #157 of 391 Hotels in Mumbai (Bombay)
A recent review
3 of 5 stars reviewed 2 days ago
Kamal1967 Shimla, India
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122 reviews from our community

Traveler rating
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    12
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shimla, India
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed in the hotel on 12 -13 January 2015. The hotel has a very good location , just 100 mtrs away from the Marine Drive. Its a pleasant to have a morning and evening stroll along the drive. The rooms are small and can hardly accommodate a study or sitting place. Since its an old hotel it calls for... More 

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Dehradun, India
Top Contributor
103 reviews 103 reviews
43 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a day .pretty ok. Central . Staff was very courtious but but its pretty run down for the name location and brand . Small lift to no freshness in the lobby to gallery to room. Bathroom was dingy and dark. No inroom slippers but they gave after asking. Towels were not crisp. Bed was the worst with lints... More 

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Bengaluru (Bangalore), India
1 review
3 of 5 stars Reviewed 1 week ago

The location of the hotel is really good. it has the stadium nearby, nariman point nearby. the interiors are little old but the hotel feels like it was a really luxurious hotel years ago. the food in the hotel is decent though u might get better food nearby.

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Jamshedpur, India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stay in this hotel often. The reason why I choose this hotel is that is bang on the Marine Drive. I love to walk along the drive early morning or sit their late in the night after a hectic day in office. It just relaxes me. The hotel is a very old property. Maintenance is just about ok. Toilet... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Horrible Reception, Horrible Breakfast Spread, Horrible Rooms. This hotel has not been renovated for years, their rooms still has the old style 21 inch table TV's - Imagine..... Keys given at the reception does not work......even after attempts.....even by the receptionist himself. Finally he could open the room with their master key.....which era we are living in..after paying so much... More 

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Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! Thank you very much for the points mentioned on the hotel. We have noted your feedback and are taking corrective action at our end. Your valuable suggestions will definitely help us address areas of concern and will most certainly help us restructure and synergize the processes to the levels expected. Regards, More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 24, 2015

We chose The Ambassador Hotel , Mumbai, as we had last minutes changes to our travel plans and most of the Hotels in Mumbai were booked. That was a terrible mistake! This hotel is one of the worse hotels I've ever stayed! It's very poorly maintained and the rooms are old, dirty and do not at all reflect even a... More 

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Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! It is distressing to read your comments on the service offered.We deeply regret the inconvenience caused and hope that you will accept our humble apologies. Thank you for appreciated Food. We are committed to consistently providing warm and efficient service to our guests. Thank you once again for appreciating our staff and we... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

I stayed at this hotel for the first time. Rooms are fine. Dining at their restaurants would be bit costly. Buffet breakfast is good. Very good location. One can take nice walk in mornings or evenings. Free Wi Fi was available on request. I am not sure whether it is a standard feature as different reception staff had different take... More 

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Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! Thank you for your feedback and above all for appreciating the hotels product and services. At The Ambassador , we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us . We look forward to welcoming you back soon.... More 

Pune, India
Top Contributor
56 reviews 56 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 29, 2014

Ambassador hotel is located next to Marine drive, nice clean place, being very old hotel now they need to upgrade their smelling carpets and improve and maintain their decor. Otherwise it has good big rooms (corridor is bit confusing). But at the end of the day with its location advantage you can ignore all other. Perfect hotel if you love... More 

Was this review helpful? Yes 1
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from The Ambassador Hotel !!! Thank you for taking the time in sharing your feedback with us. We are located along the seafront at Marine Drive, we are in the heart of South Mumbai's famous Queens Necklace. We have noted your feedback and are taking corrective action at our end. We invite you to visit us on... More 

Ann Arbor, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

Clean, comfortable room, including bed and pillows. Bathroom good size, modern enough, with just a slight bit of mildew on a plaster wall, but much less than what is common and accepted throughout India. 110V plug in the bathroom must have been wired improperly, as it blew my charger fairly quickly. Decent breakfast options and good service. Location near a... More 

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Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! Thank you for taking the time in sharing your feedback with us. It’s wonderful to hear that you enjoyed the service and facilities. We invite you to visit us on Facebook The Ambassador HOtel mumbai for our events calendar, exclusive offers, and more. Thank you once again for recommending us and we look... More 

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Additional Information about Ambassador Hotel

Address: Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Number of rooms: 112
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