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Ambassador Hotel

Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
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Ambassador Hotel
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Ranked #170 of 391 Hotels in Mumbai (Bombay)
A recent review
3 of 5 stars reviewed 2 weeks ago
AKWIN2015 New Delhi, India
Review This Hotel

127 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very poor service and facilities. No hot water all day, only in the morning. Rude manager, dirty linens with odor in them, non fitting curtains, broken toilet etc. Besides location this hotel itself have nothing to offer. Waste of money and time. There are better hotel near by with better of all and location. I checked out in one day... More 

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

excellent location, bang on marine drive. aslo good from business view point being in proximity of business districts. rooms are just about OK with no view at all. Lobby though small is good. breakfast was just about OK. is really location and location. one can walk and sit for hours on the sea front.

Was this review helpful? Yes 1
Dubai
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ambassador may have been great with service ages ago but not anymore. Staying 6 nights makes you look beyond the beautiful vintage lobby setting, which badly needs refurbishment. The room I got was clean but not immaculate for a 4-star Deluxe hotel. Walking in I saw the bed was not made, corner not tucked in etc. The shower mat in... More 

Was this review helpful? Yes 2
Mumbai, Maharashtra, India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I just returned here second time in last 1 months because of it's convenient location. I am not very fussy about the furniture etc because I usually use it for the layover or just for 1 day so can ignore that part. But this time they took professionalism to another level. We were supposed to reach mumbai early morning and... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to mumbai to attend marriage and we stayed there for a night as it's near church gate station and marriage venue was near girgaon chowpaty so we choose don't that hotel. Rooms are nice and spacious. Nice lobby too. Staff also very cooperative and Infact hotel was also very clean. According to tariffs also this is good hotel... More 

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Shimla, India
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in the hotel on 12 -13 January 2015. The hotel has a very good location , just 100 mtrs away from the Marine Drive. Its a pleasant to have a morning and evening stroll along the drive. The rooms are small and can hardly accommodate a study or sitting place. Since its an old hotel it calls for... More 

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Dehradun, India
Top Contributor
103 reviews 103 reviews
43 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for a day .pretty ok. Central . Staff was very courtious but but its pretty run down for the name location and brand . Small lift to no freshness in the lobby to gallery to room. Bathroom was dingy and dark. No inroom slippers but they gave after asking. Towels were not crisp. Bed was the worst with lints... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The location of the hotel is really good. it has the stadium nearby, nariman point nearby. the interiors are little old but the hotel feels like it was a really luxurious hotel years ago. the food in the hotel is decent though u might get better food nearby.

Was this review helpful? Yes 1
Jamshedpur, India
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2015

I stay in this hotel often. The reason why I choose this hotel is that is bang on the Marine Drive. I love to walk along the drive early morning or sit their late in the night after a hectic day in office. It just relaxes me. The hotel is a very old property. Maintenance is just about ok. Toilet... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 9, 2015

Horrible Reception, Horrible Breakfast Spread, Horrible Rooms. This hotel has not been renovated for years, their rooms still has the old style 21 inch table TV's - Imagine..... Keys given at the reception does not work......even after attempts.....even by the receptionist himself. Finally he could open the room with their master key.....which era we are living in..after paying so much... More 

Was this review helpful? Yes 1
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! Thank you very much for the points mentioned on the hotel. We have noted your feedback and are taking corrective action at our end. Your valuable suggestions will definitely help us address areas of concern and will most certainly help us restructure and synergize the processes to the levels expected. Regards, More 

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