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Ambassador Hotel

Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
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Ambassador Hotel
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Ranked #152 of 399 Hotels in Mumbai (Bombay)
A recent review
4 of 5 stars reviewed 4 weeks ago
Mohammed Ali C
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I went with my wife on a special occasion an was treated the way expected how ever staff werebit below my expectations hotel arranged a cake for my special day a memorable one ... Would have been 5 star rating but because of staff I take away that one star

Was this review helpful? Yes 1
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for your feedback and above all for appreciating our services and glad to know that you had memorable day. Our goal is to consistently provide superior service to our guests. Thank you once again for recommending our hotel. We sincerely await the opportunity to welcome you once again. More 

Kolkata (Calcutta), India
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed May 21, 2015

1. Excellent location at churchgate, just off marine drive, at central business district of south Mumbai. 2. Basic 4* facility 3. Very good sleep and breakfast experience. 4. Clean and hygienically maintained 5. Helpful staff 6. At par room and toilet amenities 7. Reasonable priced lavish buffet at dinnertime in restaurant - good food quality 8. Prompt room service. Highly... More 

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Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Thank you for taking the time in sharing your feedback with us. At The Ambassador, we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us and enjoyed our buffet dinner. We look forward to serving you in the future More 

Ahmedabad, India
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 19, 2015

I stayed here for business. The hotel is centrally located in Southern Region of Mumbai (aka. South Bombay) at Churchgate. All major Business Districts are in the vicinity and easily accessible. The hotel is just a stone throw away from the famous Marine Drive (Queen's Necklace) and boasts all international standard services. The staff is courteous and the food served... More 

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Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from Ambassador hotel Mumbai! Thank you for your valuable time taken to tell us about your experience. On behalf of my team, I Once again thank you and look forward to welcoming you again. More 

Abu Dhabi, United Arab Emirates
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed April 20, 2015

not a place to visit. The reception were unaware of booking made. room looked like no one visited in years. basic essentials missing had to keep calling reception for basic amenities like toothbrush. definitely a not to visit hotel

Was this review helpful? Yes 5
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Please accept my sincere apologies for the inconvenience caused to you during your stay with us. we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own expectations. We look forward to welcoming you back and rest assured, we shall ensure all personal care as we will not provide an opportunity for you to... More 

Travelers are raving about these Mumbai (Bombay) hotels

Pune, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 17, 2015

Excellent location, few steps away from marine drive and girgaum beach also near to railway station. Nice food quality, breakfast was incredible and nice variety in food items. The staff was really friendly.

Was this review helpful? Yes 4
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from The Ambassador Hotel !! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback and appreciated our Breakfast. On behalf of my team, I Once again thank you and look forward to welcoming you again. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 14, 2015

The hotel was very nice me and my wife enjoyed our stay. The breakfast was incredible, the staff were really friendly and helpful. The Hotel manager was very nice and he helped us a lot during our stay. Defenitley recommend this hotel will be staying in the same hotel next visit to mumbai

Was this review helpful? Yes 5
Ajaz K, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings from The Ambassador Hotel !! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback and appreciated our Breakfast. Thank you once again for recommending us and we look forward to the pleasure of welcoming you back at The Ambassador Hotel More 

New Jersey
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed March 13, 2015

Very poor service and facilities. No hot water all day, only in the morning. Rude manager, dirty linens with odor in them, non fitting curtains, broken toilet etc. Besides location this hotel itself have nothing to offer. Waste of money and time. There are better hotel near by with better of all and location. I checked out in one day... More 

Was this review helpful? Yes 8
New Delhi, India
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed March 13, 2015

excellent location, bang on marine drive. aslo good from business view point being in proximity of business districts. rooms are just about OK with no view at all. Lobby though small is good. breakfast was just about OK. is really location and location. one can walk and sit for hours on the sea front.

Was this review helpful? Yes 9
Dubai
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 12, 2015

Ambassador may have been great with service ages ago but not anymore. Staying 6 nights makes you look beyond the beautiful vintage lobby setting, which badly needs refurbishment. The room I got was clean but not immaculate for a 4-star Deluxe hotel. Walking in I saw the bed was not made, corner not tucked in etc. The shower mat in... More 

Was this review helpful? Yes 10
Mumbai, Maharashtra, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 9, 2015

I just returned here second time in last 1 months because of it's convenient location. I am not very fussy about the furniture etc because I usually use it for the layover or just for 1 day so can ignore that part. But this time they took professionalism to another level. We were supposed to reach mumbai early morning and... More 

Was this review helpful? Yes 2
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