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Holiday Inn Mumbai International Airport

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Sakinaka Junction, Andheri Kurla Rd | Andheri East, Mumbai (Bombay) 400072, India
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Holiday Inn Mumbai International Airport
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Holiday Inn Mumbai International Airport
Holiday Inn Mumbai International Airport
Holiday Inn Mumbai International Airport
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770 reviews from our community

Traveler rating
    286
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gurgaon, India
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was just a night's stay and that evening coincided with a wedding event. So the check in experience was chaotic and commotion filled. But the staff did their best and managed the guests quite well. Being a new place the rooms are impeccable and spacious than most other hotels. Breakfast was a routine buffet stuff and nothing exceptional... Nothing... More 

Was this review helpful? Yes 3
Buenos Aires, Argentina
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed one week in this hotel We were received by Tarannum and Shraddha in the front desk, who were very pleasant and kindly with us. Shraddha help us a lot, she was very sympathetic, polite and friendly and made our stay in the Hotel memorable and we are super -grateful. Mr Clint, manager of breakfast, very polite and helpful,... More 

Was this review helpful? Yes 2
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Mr. Marcos, Greetings from Holiday Inn Mumbai International Airport! I would like to take this opportunity to thank you for your feedback of your stay. It is always refreshing to receive positive comments and I have shared your feedback with all the departments. We do pride ourselves in providing the best service possible and ensuring every guest has a... More 

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

comfort, soothing, quite, n extremely appealing facility. Staff was knowledgeable n professional, giving us a fantastic experience. Shraddha yadav made our stay warm n welcome, she was profesional has well as catering to all our needs. I would recommend ordering the saptami sundae desert for room service, its fantastic.

Was this review helpful? Yes 2
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Guest, Greetings from Holiday Inn Mumbai International Airport! Thank you for choosing to stay with us. We are glad to read that you had a very enjoyable stay and particularly pleased that our proud service ambassador highlighted your stay. Ms. Shraddha Yadav has received your warm comments with much gratitude. Your encouraging feedback will motivate the entire team to... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have been to this hotel for a couple of times, the stay was great. The rooms are well done, service is awesome, complete value for money. Great service staff, delicious food. The location is a bit difficult to get to, but the hotel makes up for it in terms of value for money and have a free pick/drop to airport.... More 

Was this review helpful? Yes 3
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Mr. Mayank, Greetings from Holiday Inn Mumbai International Airport! Thank you for taking a moment out of your day to share your experience on Trip Advisor community. Your comment made good reading and we are delighted to hear that you enjoyed your stay at Holiday Inn Mumbai. I’m glad you liked the rooms, service food and found the hotel... More 

Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

the hotel stay and food was fine. liked the dinner buffet . though it has happened with me 2 times i was charged price for a executive room and given a deluxe room. the reply given to me at the time of booking was that there is no deluxe room . though on arguing they reverted the charge accepting it... More 

Was this review helpful? Yes 1
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Mr. Sparsh, Greetings from Holiday Inn Mumbai International Airport! Thank you for sparing time and posting your review of our hotel on Trip Advisor. I appreciate your kind words and compliments on dinner buffet. It is unfortunate that your room experience fell short of expectations. Our guests’ satisfaction is paramount for us and we endeavour to consistently provide high... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well I stayed here for 6 days, was overall a peaceful stay. Buffet lunch/dinner rocks, Gud selection of Indian, continental n desserts as well. The coffee shop/lounge near the entrance is deserted no matter wat day of the week or time u go to. The ambience is quite good Bt Thn doesn't attract dat much of the crowd! Well security... More 

Was this review helpful? Yes
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Mr. Pankaj, Greetings from Holiday Inn Mumbai International Airport! Thank you for your feedback and I am glad to note that you liked the buffet lunch / dinner and had peaceful stay. It is unfortunate that your service experience fell short of expectations. Security and safety of our guests is of prime importance and we are consistently trying to... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I noticed their services and courtesy at reception became apparently better than last visit in 2014. Junaid and Lynette attended me impressively. Breakfast quality is ok but could become even better for taste and kinds.

Was this review helpful? Yes 2
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Guest, Greetings from Holiday Inn Mumbai International Airport! Thank you for your feedback and it is truly rewarding to read about your review of the impressive service provided by Junaid and Lynette. I thank you on their behalf and assure you that they get well-deserved recognition! Our Executive Chef would like to speak with you for more details regarding... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotels well situated near the airport. Be warned this is on the side of the international airport. There is a good 45 min drive to the domestic side. Hotel was good. Rooms clean and well presented. The restaurant and bar area was very nice. The club lounge was a bit disapointing. It was very small with restricted seating and... More 

Was this review helpful? Yes 2
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Mr. Stephen, Greetings from Holiday Inn Mumbai International Airport! Thank you for taking the time to post a review on Trip Advisor following your recent stay with us. We value your feedback greatly and were very concerned to read about your experience with regards to the experience at the Club Lounge. We truly value the opinions of our guests,... More 

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

very bad management,nothing is managed. Not quite good verity of food.Location is very bad, in very crowed place. As per the name it should be near to airport but it is not near to airport at all. Very much traffic jam outside the Hotel.

Was this review helpful? Yes 2
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Mr. Harish, Greetings from Holiday Inn Mumbai International Airport! Thank you for taking the time to post a review on Trip Advisor following your recent stay with us. We value your feedback greatly and were very concerned to read about your experience with regards to food offerings and location. Sapatami is known to please the palate of the guest... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This isn't 5 stars like 3 stars seriously.Very bed place. outside is very terrible. hotel staff is not good... Hotel restorant is nasty breakfast is very beds you eating every day same food.very noisy place...

Was this review helpful? Yes 2
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review

Dear Mr. Gohil, Greetings from Holiday Inn Mumbai International Airport! Firstly let me thank you for staying with us and also for giving us feedback online. I would like to take the opportunity to sincerely apologize for the inconvenience you encountered you during your stay. Saptami is known to please the palate of the guest every time they visit to... More 

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