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Novotel Mumbai Juhu Beach

4.5 of 5 Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
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Certificate of Excellence 2014
Novotel Mumbai Juhu Beach
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Novotel Mumbai Juhu Beach
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1,032 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a pleasant stay, lovely hotel and amazing people. On a negative point... I arrived at the hotel @ 1:30am and my room still wasn't ready. I had paid for an Executive Room to be checked in at 2pm the previous day. The hotel where advised that i would arrive after midnight as that was when my flight landed, but... More

Review collected in partnership with Novotel Hotels

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Derbyshire, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Hotel was very neat and clean. Rooms were spacious, clean and very nice. Bed and sheets were of excellent quality. Hotel's poolside overlooks the beach. Restaurants are great. Hotel staff were very courteous and helpful. I would highly recommend this hotel for anyone wanting to stay in the Juhu area.

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1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I am a member of the Accor advantage plus group. This card was offered to me and paid n fee n took it Very excited to receive copouns and all so decided to use my complimentary night stay for my dad's 65th birthday celebration. But I was thoroughly unhappy with the service and the incident that happend First the good... More

Was this review helpful? Yes 5
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review

Dear Reshma M Namaste from Novotel Mumbai Juhu Beach Hotel! Please accept my and my team’s apologies for the same. The Square at the Hotel is our flagship restaurant and we are always known for our food and service there. While the square is primarily known for its buffet during meal periods, it is also quite popular for it’s a... More

Ithaca, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just spent 3 nights at this hotel. I booked about a month in advance and got a deal on the Accor Hotels website -- 3 nights for the price of 2 on the executive floor (with full access to the premier lounge, complementary breakfast buffet, free drinks in evening, good view of arabian sea). We very really loved our stay.... More

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Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review

Dear Rob H Thank you for taking the time to let us know your valuable feedback regarding your recent stay with us. I was glad to hear that you enjoyed many of the facilities and services provided by the hotel and would like to thank you for your positive comments about your experience with the service provided by our team... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Home away from home. The staff are all so friendly and helpful, very clean and well maintained. Good disable access and a helping hand is always ready any time of the day. Great food at the Square restaurant and Olio. Made our stay a life memory .

Was this review helpful? Yes 3
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review

Dear Htailor3gb Thank you for your valuable feedback regarding your recent stay We are pleased to hear that you enjoyed many of the facilities and services provided by us including the food at the Square our all day dining restaurant restaurant and Olio our Italian specialty restaurant. We greatly value feedback such as yours as it helps to further meet... More

Bangalore, India
Contributor
15 reviews 15 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

How many star hotel in Mumbai city can claim a beach front ...... Well Novotel is a brand so no point going in details about the hotel ..... All I can say is this is one of the best property they have in India. If you are planning to stay this side of Mumbai don't think any place else.

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Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review

Dear Santosh R Namaste from Novotel Mumbai Juhu Beach Hotel! We are happy that you enjoyed our lovely idyllic location with the gorgeous views of the Arabian Sea along with the many facilities and services provided by us. Once again thank you very much for your positive comments. We look forward to welcoming you and your family back to your... More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

From the moment we arrived at Novotel we were warmly greeted and informed our room had been upgraded to a Premier room. The check in process was quick and easy. The concierge team were always friendly and asked about our day and also helped assist with directions. I just want to say a big thank you to Dilip in 'The... More

Was this review helpful? Yes
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review

Dear Charishma O Namaste from Novotel Mumbai Juhu Beach Hotel! Your valuable feedback regarding your recent stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely appreciate your positive comments about your hotel stay, especially those regarding the helpful nature of both the Front Desk and... More

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a couple of days last week with my wife, in a deluxe room and was sadly disappointed. Despite having a lovely room with great view, the room was filthy - with marks on the bed sheets, and dirt in the bathroom. It was really shocking and unexpected for even a 4 star. The breakfast was okay... More

Was this review helpful? Yes 1
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review

Dear Hrishi D Namaste from Novotel Mumbai Juhu Beach! Thank you very much for taking the time to give us your feedback regarding your recent stay with us. Your comments are valuable and essential to ensure that the services we provide maintain and enhance the proud reputation that is synonymous with the Novotel brand. It was therefore very concerning to... More

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Additional Information about Novotel Mumbai Juhu Beach

Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Mumbai Juhu Beach 4.5*
Number of rooms: 203
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)

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