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Novotel Mumbai Juhu Beach

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Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
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Novotel Mumbai Juhu Beach
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1,468 Reviews from our TripAdvisor Community

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Manchester
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location of this hotel as a little out of the main Juhu area. You have to walk around 10mins to get to the beach or good places to eat and drink. The room was nice and clean and spacious, although the view as of waste land filled with rubbish. Breakfast was also very good.

Helpful?
Thank LostInSpaceMan
Guangzhou, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Checked in at 2:30 am after a long flight only to find that that the dustbins weren't emptied , sink in the bathroom didn't work, carpet was torn , and bedsheets were stained. We called the reception to complain and they said they would call back but never did. Extremely bad hotel and reflects very poorly on the Novotel name.... More 

Helpful?
Thank sanjudaswani
Kent
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is clean and modern. It is positioned right on the beach with an outside pool area over looking beach and sea. The breakfast was to die for and catered for literally everyone. There was a small gym which we used which again was fine. The outside pool furniture was a bit jaded as was our bathroom (small things... More 

Helpful?
Thank ldale330
Chennai (Madras), India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Location - very good, right on the beach Rooms - dirty, smelly with old carpets Service - Very slow and Poor Check-in Experience - Very very Very Slow Check-out experience - Very Very Very slow Pool - Average Value for money - For sure not

Review collected in partnership with Accorhotels.com

Helpful?
Thank Shubhranshu K
Hyderabad, India
1 review
1 of 5 stars Reviewed 6 days ago NEW

The worst ever Accor group hotels is Novotel in mumbai . My expectation was pretty high . But taking service part and neatness , it was the worst experience ever . None of the intercoms were working . Further the hotel staff were least bothered , for the complaints we raise . They have an answer , we cannot do... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank hitsy2016
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking out the time to review us on TripAdvisor. I am truly grateful for your valuable insights that motivate us to live up to and exceed the expectations of our guests. I understand that your stay failed to live up to your expectations of the brand. I apologize for... More 

Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is set in a beautiful environment within walking distance to the Juhu Beach. and this makes it a pleasure to be around the area. The Juhu beach is lovely to walk around and have a swim. The Rooms in the hotel were spacious and clean. We had a lovely view of the ocean and Beach. However the Bathroom... More 

Helpful?
1 Thank Ameerudin
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time out to post such a delightful review of your stay experience at Novotel Mumbai Juhu Beach. Indeed our central location close to the Airport and overlooking the gorgeous Arabian Sea is one of our major USP’s attracting both business and leisure travelers. Many of our guests... More 

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed 1 week ago

Had a pleasant stay at Novotel Juhu Mumbai.Hotel met all my expectations.Only disappointed to find the Italian restaurant closed at lunch time. Even the variety of the dishes at the Chinese restaurant Sampan should be upgraded. Complimentary breakfast was great.

Review collected in partnership with Accorhotels.com

Helpful?
Thank pawana389
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for reviewing Novotel Mumbai Juhu Beach on Trip Advisor. We are delighted to know that you had a comfortable stay and the staff was able to orchestrate a memorable experience. Your feedback about the variety of dishes at Sampan has been noted and will be worked upon. The Italian restaurant... More 

Mumbai
1 review
3 of 5 stars Reviewed 1 week ago

Was there for my wedding night and was given a commitment of Pool+Ocean View Room but the room only had slight view of the Ocean. Also a Smoking Room was requested but didn't get one and the complimentary cake also had to be called for.

Review collected in partnership with Accorhotels.com

Helpful?
Thank h_jayshah
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for sharing your feedback with the Trip Advisor community. Apologies for the lapse in service regarding the delay in the delivery of the cake. I would like to take this opportunity to inform you that the best available rooms in the category that you have made the booking are provided... More 

Fort Wayne, Indiana
Level Contributor
108 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved service, as well as comforts. All staff knows you by name, and some of your favorite activities. There are 3 built in restaurants and a nice pool. The beach is literally 5 feet down from a fence(if you wanted to jump:)) Restaurants Chinese(saipan), Italian(olio) and Indian/Included(The Square) There is also a small coffee cafe inside. Really comfy rooms and... More 

Helpful?
Thank Mali10000
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking out the time for such a tremendous endorsement of Novotel Mumbai Juhu Beach and for your kind words about the experience you had at our hotel. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to stay with us with best in class... More 

Oulu, Finland
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is great as its next to the beach. Great view from pool area. Buffet dinner was excellent (although expensive), the Chinese restaurant was also great. Breakfast buffet has quite variety of selection. Unfortunately, rooms are very outdated. They look old, worn out and not so nice at all. They are also surprisingly smaller than they appear in pictures. I... More 

Helpful?
Thank DoubleTrouble86
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! I appreciate you taking the time to post such a constructive feedback on your stay at Novotel Mumbai Juhu Beach. Indeed our central location close to the Airport and overlooking the gorgeous Arabian Sea is one of our major USP’s attracting both business and leisure travelers. We take great pride in our... More 

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