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All 365 Mumbai (Bombay) hotels

Grand Hometel, Mumbai

3.5 of 5 Hotel   |   1406/11, Off. New Link Road, Mumbai (Bombay) 400064, India
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Grand Hometel, Mumbai
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Ranked #101 of 365 Hotels in Mumbai (Bombay)
A recent review
3 of 5 stars reviewed 6 days ago
Rashmee S Mauritius
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136 reviews from our community

Traveler rating
    28
    51
    38
    13
    6
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21
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Decent rooms with average facilities and average food(very less veg options though). I could have given average ranking to this but I am forced to write a negative review about this hotel because of few instances that happened with me during my stay here for about 15 days: a) Someone calling your room at 11:30 in the night whether you... More

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Vyas Thank you your review & the feedback. Precise feedback & suggestions, such as yours helps us bridge any gaps we have in terms of services & improve on our efficiency & delivery standards. My apologies for the lapses & lack of options available on the Vegetarian Sections on our menu & is something we will address on priority.... More

Mauritius
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed in this hotel in September of this year as a stopover while I was in transit in Mumbai. Location was convenient as it was just about 30min from each airport and close to infinity mall which has about all the shops in a single place. I have no complaints, rooms were clean and comfortable. The net was ok.... More

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Ms.Rashmee Thank you for choosing us for your stay in Mumbai and your review. We are happy to have met your expectations during your stay and look forward welcoming you back soon. With every good wish and regards More

New Delhi
Top Contributor
122 reviews 122 reviews
80 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This one from the Sarovar group is like "Ibis" of Sarovar but not better than Ibis. Located in Goregaon so you can choose this only if you are visiting the area or this place is on your way to or from the airport. This one pegged at budget hotel category is stripped to very basic. Rooms are very very basic... More

Was this review helpful? Yes 1
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Guest Thank You for the review & the feedback. My apologies that we could not meet your expectations, whilst your stay. We are in the process of refurbishing our rooms and am sure you will find it much more appealing, on your next visit.. With regards to the live stations, we use Inductions & take the utmost care in... More

Ahmedabad
1 review
5 of 5 stars Reviewed August 7, 2014

I would like to commend the associates of the Grand hometel Mumbai. In the month of July I had organized my sister’s wedding celebrations at this hotel and had also booked rooms as well for my relatives to stay. Check in- Smooth, I think Danish (Duty Manager) and Mahadev (Front office Manager) and the team at the front desk deserve... More

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Shridhar On behalf of the entire team "Thank You", for your review, the positive comments & for giving us the opportunity to take care of your family & events. Will share the same, in person with the Team as it goes a long way. Our congratulations once gain to your sister as she embarks on a new chapter of... More

Senior Contributor
44 reviews 44 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 2, 2014

Extremely disappointed. The carpets in the corridor possibly has not been cleaned for months and in a tropical city like Mumbai and that too in monsoon rains, they give out a very bad smell that invades even the rooms. Quality of food poor, though breakfast was of acceptable quality. Even for the guests they open and check every bag instead... More

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Subramaniam Thank you for your review and feedback. My apologies on behalf of my team, for the inconveniences caused during your stay. 1. With regards to the corridors have, taken up the same with my housekeeping team & we do follow a schedule for the carpet to be shampooed. To ensure no reoccurrences we are having the schedule preponed... More

New Delhi, India
1 review
5 of 5 stars Reviewed July 28, 2014

Visited Mumbai again and been to Grand Hometel. The name itself says Grand and they make you feel like home... Luxurious stay... Have advised my freinds as well to visit the same whenever they turn up to mumbai...

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Singh Thank you for your review. Will definitely share the same with our team, as such positive feedback always has a similar ripple effect on the team. It has been & will continue to be a privilege to serve you. With every good wish & regards Harsha Devraj General Manager More

1 review
5 of 5 stars Reviewed July 24, 2014

Today is my 14th day in this hotel and I am loving it. Rooms are neat and clean. Good WiFi connectivity although limited to single device at a time. Their greatest asset is their staff, I like their attitude and behaviour. Food is excellent except the idli which they serve with break fast. Will definitely come back...

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Anoop Thank you for the positive feedback. Will definitely share with our associates you have fondly mentioned in the same. Have also taken up the suggestion about the Idli with my Chef and will make some changes in the same. Once again thank you and look forward to meeting with you. With every good wish and regards Harsha Devraj... More

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed July 21, 2014

I have been staying here since last 4 years.The hotel is really GRAND . Rooms are quite clean & comfortable in all aspects. Amenities are perfect. Hotel members are quite courteous & take utmost care of it's inmates. Special kudos to the management staff who as a team are proactive in rendering service . This is really differently indifferent in... More

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Sen Thank you for the kind & encouraging words. You have always been & will continue to be one of our Team & less of a guest. Serving you & you guests is something each of our team member enjoys thoroughly. It has & always will be a privilege to serve you. With every good wish & regards Harsha More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed July 16, 2014

The experience was really good, in terms of comfort, services and food too. The location is too good and should be comfortable with the accessebility of area. Its definitely worth the money. Staff is very helpful. Definetly recommended.

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Ms.Batra Thank you for your positive feedback. We are happy to have met your expectations whilst your stay with us. It is very encouraging for the team and moves them forward in a positive manner. We look forward to welcoming you back soon. With every good wish and regards. Harsha Devraj General Manager More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I am glad that I chose this hotel. Location of the hotel is perfect. good connectivity with the two best malls of Mumbai. Hotel staff is very courteous. Rooms are very comfortable with nice amenities and bathroom supplies. Food was the one thing which attracted me the most. The best part was when I reached to the reception for the... More

Was this review helpful? Yes 1
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Saurabh Thank you for your feedback. It's comments like yours that encourages us to go that extra mile each day to ensure every guest has the best and most positive experiences. We look forward to serving you again. With every good wish and regards Harsha Devraj General Manager More

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Additional Information about Grand Hometel, Mumbai

Address: 1406/11, Off. New Link Road, Mumbai (Bombay) 400064, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Hometel, Mumbai 3.5*
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Also Known As:
Grand Hometel, Mumbai Hotel Mumbai (Bombay)

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