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All 391 Mumbai (Bombay) hotels

Grand Hometel, Mumbai

3.5 of 5 Hotel   |   1406/11, Off. New Link Road, Mumbai (Bombay) 400064, India
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Grand Hometel, Mumbai
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Ranked #131 of 391 Hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed 1 week ago
Cristian C
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148 reviews from our community

Traveler rating
    31
    53
    41
    15
    8
See reviews for
23
8
16
103
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Always is been a pleasure staying with Hotel Grand Hometel staff like Danish ( manager) makes us stay comfortable and pleasure. He is right example of hospitality man. The restaurant staff it is very frendly , the food very good It is really suggested hotel where stay ! CRISTIAN C.

Was this review helpful? Yes 3
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr. Christian Than you for your review & for choosing us for your stay in Mumbai. We are happy to have met your expectations in terms of services & as a product. Look forward to welcoming you back with us soon. With every good wish & regards Harsha Devraj More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Dined at a restaurant called flavours at grand hometel. Worst experience ever. Waited for the appetizer, however never received it perhaps notice one of their managers Mr Danish proudly walks into the restaurant bringing a female friend and quickly receives a platter of appetizers wherein his guest have not been served anything. Its a shame to have such people in... More 

Was this review helpful? Yes 1
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr. Colin My sincere apologies, for the unpleasant experience that you have had at our outlet. I have taken up your feedback strongly with my team & rest assured we will put in every step & measure to ensure no reoccurrences. We urge you to please reconsider & visit us again as per your convenience & rest assured you... More 

Ahmedabad, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel & service is very good. Food is nice. Roof top restaurant is amazing view of Malad. I booked from Makemytrip mobile app it was cost me aprox Rs 3500 for 1 Night ( Solo) Its aprox 1.5hrs travel from Aiport & aprox 15-30min travel from Malad Local station. Very Near to Inorbit mall where you can enjoy some... More 

Was this review helpful? Yes
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Guest Thank you for your review & for choosing us for your stay in Mumbai. We are happy to have met your service & value expectations whilst your stay with us. Look forward to having you back with us soon. With every good wish & regards Harsha Devraj General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Rooms are good. Service is very good. It's value for money when the rates are low. I got a room for 3000 INR all inclusive through make mytrip.com . Breakfast buffet is very good. The staff is very helpful and polite.

Was this review helpful? Yes
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Aksh Thank you for your review & for staying with us. We are happy to have met your service & value expectations whilst your stay with us. Look forward to welcoming you back soon with us. With every good wish & regards Harsha Devraj More 

Mumbai (Bombay), India
Top Contributor
56 reviews 56 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 26, 2015

The hotel is located very close to Mind space area in Malad west, Mumbai. There are many offices in mind space area and this hotel is perfect for business travellers. Tariff is decent compared to the comfort which the hotel offers. It is a new property and rooms are nice and clean.

Was this review helpful? Yes
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Guest Thank you for your feedback & for staying with us. We are happy to have met your expectations during your stay. Should you require any future assistance please feel free to contact us. Once again Thank You & regards Harsha Devraj More 

Delhi, Delhi, India
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

Good place to stay in malad west area... Rooms (including bathroom) are a little small, it is good for single occupancy or max with couples, Not advisable to stay with kids or children, Food quality is good with multiple options in buffet & breakfast ...... service & staff is good. I found overall good experience.

Was this review helpful? Yes
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Guest Thank You for considering us for your stay in Mumbai & for your comments. We are happy to have met your expectations. Look forward to having you back with us. With every good wish & regards Harsha Devraj More 

Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 5, 2014

Good place to stay in malad.. rooms are a bit basic... that is more than made up by good food and good staff. The overall experience comes across as good... can also be considered for small family trips if one needs to stay in malad specifically..

Was this review helpful? Yes
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Manpreet Thank you for your feedback & for staying with us during your visit to Mumbai. We are happy to have met your expectations & will share your inputs with the team also. Look forward to seeing you back with us. With every good wish & regards Harsha Devraj More 

New Delhi, India
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 24, 2014

I checked in with my wife and 4 year old son for 1 day. At 5.1 K(including tax) found the room too small and poorly designed. Got a queen size bed when I had a son with me too. Had to adjust in the bed somehow. Needed to find space for my luggage. Bathroom was small and flush was having... More 

Was this review helpful? Yes 2
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Gupta Thank you for your feedback and your mail. As mentioned on the revert to your eSurvey feedback, we have addressed your concern regarding the flush & the access control in the elevators. Also we are training our associates to be more proactive to guest requirements. Sir, the bed & the room size is something we will take up... More 

1 review
1 of 5 stars Reviewed November 23, 2014

It's a worst experience we ever had in this hotel, we make booking with advance payment but when we reached to hotel our room is not available, management says due to some maintenance problem you are shifting to another hotel for one night, so we shifted to other lower grade hotel next day they again come up with same reason,... More 

Was this review helpful? Yes
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Pratik My apologies for any inconvenience caused to you. Me and my team, have been trying to speak with you to address your concern, but are unable to have your contact. Mr.Prartik, it is our effort to make sure every guest who is booked with has a comfortable stay, but on account of unforeseen circumstances beyond us, we offered... More 

Navi Mumbai, India
2 reviews
2 of 5 stars Reviewed November 9, 2014

The only reason to stay in this hotel is your business needs, say you have the office nearby. This Hotel not meant for the longer stays. The staff is not properly trained and ruthless, they can even insult you badly. Gym is not well equipped - machines are not working properly. Rooms are very small and not designed even to... More 

Was this review helpful? Yes
GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Mr.Bansal Thank You for the time taken for speaking to me. Look forward to meeting with you today. As discussed the weighing scale has been placed in the Gym & the 01 Treadmill which is out of order is in the process of being fixed & the parts for the same are expected by tomorrow, post which we should... More 

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Additional Information about Grand Hometel, Mumbai

Address: 1406/11, Off. New Link Road, Mumbai (Bombay) 400064, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Hometel, Mumbai 3.5*
Number of rooms: 92
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Also Known As:
Grand Hometel, Mumbai Hotel Mumbai (Bombay)

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