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Grand Hometel, Mumbai

1406/11, Off. New Link Road | Mind Space Malad, Mumbai (Bombay) 400064, India
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Grand Hometel, Mumbai
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Ranked #103 of 400 Hotels in Mumbai (Bombay)
A recent review
3 of 5 stars reviewed 1 week ago
Nitin R Dublin, Ireland
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180 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a delayed review. Stayed there from 2nd Nov14 - 8thNov 14. Just want to say that it is an avergage business hotel with nothing special. When I was there, there was an awful smell in the building because of some construction work. Might not be the case now. Food was all right.

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Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 2 weeks ago

Visited the hotel last month for 2 night stay and must say its really a home away from home. Comfortable Rooms, Friendly Staff, Yummy food and Affordable Tariff what else does any one need. It is located very close proximity to Malls, Movie halls and commercial hub, so it adds to the comfort since one doesnt have to travel much... More 

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, Thank you for your comments on Trip Advisor. Our day is made with comments such as yours. Our efforts are well paid off when guest appreciate the over all experience & stay at Grand Hometel. Strategically located with close proximity to the 2 majors malls & Corporate hub, makes Grand Hometel, the hotel to stay over. Will... More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel. Rooms, Food and service was very good. Its value for money. The hotel is located very close to Mind space area in Malad west, Mumbai. The staff is very helpful and polite. Tariff is decent compared to other hotels.

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, We Thank you for your positive comments posted on Trip Advisor. Your appreciation on the hotels food, services & facilities makes us feel proud to be associated with such a brand . And yes as mentioned by you , the proximity to the Corporate hub Mind Space around the vicinity is definitely one of our USP. We... More 

New Delhi, India
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No-frills but comfortable This is a kind of hotel executives or medium-budget tourists look for. It is neat and clean without much of frills. All the electrical and sanitary fittings work properly. There is a kettle with good supply of tea bags /coffee sachets. The bathroom is spartan with good quality toiletries. The breakfast spread is standard though the quality... More 

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, Thank you for your comments. A good constructive comment such as yours , helps us to realize our mistakes & immediate corrective measures can be put in place. Your appreciation of our food & services boost our morale & we strive to further better ourselves. Have raised your concerns with the Executive Chef & i assure the... More 

Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 2 weeks ago

We had our customer conference in this hotel and the arrangements were so poor that our seminar got delayed by more than 1 and half hour and we faced an embarassing situation in front of customer due to this hotel, there were no co- ordinators and the quality of servcie and food is not at all good. Our guest who... More 

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, Thank you for your comments on Trip Advisor. Your concerns high-lighted in the comment have been addressed to respective department heads, and corrective measures will be put in place. I have sent across an apology letter to you personally with regards to this inconvenience caused to you & your clients. If there is possibility for you to... More 

Travelers are raving about these Mumbai (Bombay) hotels

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2 nights stay was very comfortable . Food in restaurant was very nice. Buffet spread also had reasonably good variety.( Live counters can be increased) Room was clean and comfortable. Minibar collection was also nice and reasonably priced. Check In Check Out was swift. There was typical smell in reception may due to recirculating water front. They should do something... More 

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, We Thank you for your comments. Appreciate your praise on our buffet spread and will inform the Culinary department of a fine job done. As hoteliers our prerogative is to ensure that a guest is comfortably settled without any worries. Glad we delivered in what we believe. With regards to the typical smell at the front porch... More 

Indore, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

One of the best stay i had. Services, rooms and the food were more than satisfying. Good memories were created maybe because of the vibrant environment of the hotel. Will never forget the amazing experience i had there. Thanks for making my stay so nice and relaxing.

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, Thank you for posting such positive comments. It will always be our pleasure to have you visit again Grand Hometel and i assure you the same satisfying and comfortable hospitality will be experienced by you. Will most certainly communicate to all my team members of your kind words. Yours Sincerely, Nimmy Das General Manager More 

Mumbai
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I have to wait 30 minutes for my luggage to bring downstairs due to lack of room attendants.rooms are very small wrt price.food is good. I will definitely not to stay in this hotel again.bed is too small for a couple.

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, We Thank you for posting your comments on Trip Advisor. Please accept my apologies for the inconvenience caused to you . I have addressed this matter on a very serious note with concerned heads of department and i assure you corrective measures will be put in place. On your next visit to the hotel, and if time... More 

Bhopal, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This place proved to be much better than I had heard about it. Went there with my family while vacation stay. The ambience, interiors/infrastructure is very good. The rooftop pool was simply superb. And this hotel is marked with cleanliness and polite and quick staff.

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GMGrandHometelNimmy, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, We THANK YOU for posting your positive comments on Trip Advisor. It was indeed our pleasure to have you stay at our hotel along with your family. Will most certainly pass on your compliments to respective department heads who ensured that your stay was comfortable. We look forward to your visit again & rest assured you will... More 

Indore, India
Level Contributor
7 reviews
5 of 5 stars Reviewed June 18, 2015

Grand sarovar, one of the best place in malad. I like their ambience and food. most of the time on weekends we prefer to go hometel, for their best quality and best service. one of the finest place for capturing best memories.

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GMGrandHometelHarsha, General Manager at Grand Hometel, Mumbai, responded to this review

Dear Valued Guest, We Thank you for posting your comments on Trip Advisor. It is absolutely heartening and at the same encouraging to know that Sarovar Grand Hometel Malad is your preferred hotel to go on weekends. It's comments such as yours that make our day & further motivates all of us to carry on the good work & ensure... More 

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