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Grand Residency Hotel & Serviced Apartments

3.5 of 5
Hotel website
Junction of 24th & 29th Road | Bandra West, Mumbai (Bombay) 400050, India
Grand Residency Hotel & Serviced Apartments
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Ranked #83 of 391 Hotels in Mumbai (Bombay)
A recent review
5 of 5 stars reviewed 2 weeks ago
rajlaw2015 Virginia
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12 reviews from our community

Traveler rating
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    3
    3
    0
    0
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3
2
Solo
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4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
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    (12)
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    (4)
  • Jun-Aug only
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  • Dec-Feb only
    (6)
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Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at Grand Residency.The place is beautiful.The staff is so courteous. The manager Mr. Tariq Chaudhary and his assistants are always ready to help.Special thanks to Ganesh, Hemchandra,Roshan and Viren for making our stay enjoyable.Breakfast is always fresh and tasty and Nitin and his staff went out of their way to cater to us. We will... More 

Was this review helpful? Yes 2
Berlin, Germany
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 27, 2015

The hotel is situated in Bandra West, in a nice suburban area of Mumbai. There were good restaurants (International and local) and cafes near by. They upgraded us to the serviced apartment. The hotel is only 15 min to Bandstand, a tourist attraction of the Bollywood homes near the sea. The downsides sides: the bathroom is old and needs to... More 

Was this review helpful? Yes 5
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Guest, We continuously strive to ensure customer delight and I am saddened to learn that your experience was contrary to the same. There seemed to be a lack of effective communication from our end at the time of your room orientation. The snags highlighted by you have been rectified and the suggestions put forth have been shared and discussed... More 

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 25, 2015

I've been to this property numerous of times since 2011, and if not all then still most of the visits & experience at Grand was a class above than you can even get anywhere else. I don't even remember how many times i got upgraded to suites without hotel even mentioning that they've upgraded my room category. These guys are... More 

Was this review helpful? Yes 4
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Guest, Thank you for sparing your invaluable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and are thrilled that you were privy to such a wonderful experience – “Atithi Devo Bhava!” We once again reiterate... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2015

We have been staying in the hotel for 2 weeks and have had a pleasant and enjoyable stay. It is more of a home away from home ambiance and the staff is courteous and assists all the time. The rooms are clean and we'll decorated and the food served is great. We say a big thank you to the general... More 

Was this review helpful? Yes 5
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Guest, We appreciate you taking the time to post your review on Tripadvisor and are delighted to learn that you had a pleasant and enjoyable stay at the Grand Residency Hotel & Serviced Apartments. We are dedicated to constantly improving our personalized services and thank you for allowing us the pleasure of serving you. It’s always rewarding to receive... More 

Wellington NZ
2 reviews
4 of 5 stars Reviewed January 17, 2015

We spent five nights at this hotel and were very impressed both with the room and the service. We experienced courtesy and helpfulness from all members of staff and had some delicious meals at a local restaurant on the recommendation of one of the desk staff. The breakfast buffet had a good variety of food which was constantly being replenished.... More 

Was this review helpful? Yes
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Ms. Brenda, It is our earnest endeavor to ensure that every guest has an enjoyable stay at the Grand Residency Hotel & Serviced Apartments and I am humbled to learn that our team has succeeded in this task. Your positive comments about our hotel, food and exceptional service are truly a delightful source of encouragement for the entire team... More 

1 review
4 of 5 stars Reviewed January 5, 2015

The higher floors are the only ones which make sense living in. We were previously allocated room on the lower floors and they were awful. The room on the lower floor was not well maintained. Whereas the room on level 7 was excellent. The service is excellent, breakfast is great. Slightly expensive, but worth it due to proximity to various... More 

Was this review helpful? Yes
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Guest, Thank you for taking the time to review the Grand Residency Hotel & Serviced Apartments! We are delighted to know you enjoyed the location of the hotel and found our staff and breakfast to be excellent. I will share your lovely comments with the team. I would also like to thank you for your constructive feedback regarding the... More 

Beijing, China
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 20, 2014

The hotel is located in the busy area of bandra. It's close to everything and the environment is nice. The rooms are nicely maintained and the breakfast is also not bad. But they apparently have a strict policy that two unmarried person ( one male, one female) are not allowed to be in one room at night, not even to... More 

Was this review helpful? Yes 5
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Ms.Taylor, We thank you for your candid review. It is heartening to note that you liked the hotel environs and the product offered by us. Since you were travelling alone, we had upgraded your stay to a Studio Room to ensure greater privacy and comfort to you during your stay with us. Unfortunately, we have engaged your displeasure by... More 

Chennai (Madras), India
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2014

The property is in a prime location with easy access to the Airport, the place is well kempt and the staff is extra courteous and always ready to provide any needs. The restaurant serves good food with decent options being provided. Overall a wonderful experience and more than value for money.

Was this review helpful? Yes 4
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Guest, We welcome your feedback and sincerely appreciate you taking the time out to write such an amazing review. Thank you for strongly recommending our hotel, especially the service staff. Your positive comments about our hotel, food and exceptional service are truly a delightful source of encouragement for the entire team. We look forward to pampering you once again... More 

Gloucestershire
Contributor
13 reviews 13 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 10, 2014

Although a wee bit expensive, the extra cost was well worth it just to come in at the end of the day to an apartment that was cosy, comfortable, clean, air- conditioned with a fully functioning kitchen. To have the option at this point to either delve into the fridge for a cool glass of something, make a cup of... More 

Was this review helpful? Yes 2
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Mrs. Marks, Greetings from Grand Residency Hotel & Serviced Apartments, Mumbai! I would like to take this opportunity to thank you for deciding to write a review on Trip Advisor sharing your experiences whilst staying at The Grand Residency! We are grateful to you for strongly recommending our hotel, especially the service staff. Your positive comments about our hotel,... More 

Los Angeles, California
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 6, 2014

Stayed in Bandra because a friend lives nearby. This is a lovely boutique hotel very central to shopping, restaurants, etc. All of the staff were charming and very helpful. The room was very nice - with a balcony, which was one of the reasons I chose this place so I could step outside to smoke. The whole place is kept... More 

Was this review helpful? Yes 3
TariqChaudhari, General Manager at Grand Residency Hotel & Serviced Apartments, responded to this review

Dear Mr. James, I would like to take this opportunity to thank you for taking the time to write a review based on your stay at Grand Residency Hotel for the benefit the Trip Advisor community. We are very happy to learn that you had an enjoyable experience at our hotel and that our services and facilities have been appreciated... More 

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Management photos: Courtesy of the property manager

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