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Mirage Hotel

Corner of International Approach Road, Next to Leela,, Mumbai (Bombay) 400059, India
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Mirage Hotel
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Ranked #86 of 391 Hotels in Mumbai (Bombay)
A recent review
4 of 5 stars reviewed 2 days ago
Bchaturvedi2014 New Delhi, India
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305 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a pleasant hotel but it has to cut down on its use of plastics-water was mostly available in one-time-use plastic cups, when greener options were possible. Other than this, it was comfortable and really clean.

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New Delhi, India
Contributor
17 reviews 17 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a hotel so close to the Mumbai international airport. In case you are on a business trip this will work the best for you. Nice big rooms, clean toilets, the bed linen can be better and requires attention. Food is basic but has taste, nothing flashy but yet it's nice. Staff needs to be a much smarter team,... More 

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KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, Thank you for taking time to write about our hotel and your stay. We have always been the preferred hotel around the area of the International Airport giving value for money accommodation and service. A positive review always brings a smile to us and invigorates my team to work harder in their goal - to ensure all our... More 

Faridabad
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is located on a walking distance from Mumbai International Airport. Anyone looking for a good hotel to stay can stay in this hotel. The restaurant is good and supply number of varieties of delicious food. They usually do not server the typical cheddar cheese but upon my request they server me Cheese with Olives...thats nice...rooms are spacious enough... More 

Was this review helpful? Yes 3
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Sir Greetings from Mirage hotel We thank you for your stay at the Mirage Hotel on your previous visit. Your Positive comments will motivate and encourage us not just to meet guests expectations but also to exceed them Thanking you once again Team Mirage More 

Ahmedabad, India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my second experience with the Hotel. I was impressed on my First visit and that has prompted me to book the same again. However, this time it was really a bed experience. Room service was pathetic. Basic amenities in Room were not available. We were calling the Room Service department on frequent occasion and asking for the same.... More 

Was this review helpful? Yes 2
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest. Please accept my apologies on behalf of the F&B team for the glitches you experienced. I thank you for booking your stay at Mirage based on the comfort and satisfactory service you experienced on your first stay. We will strive to provide all our guests with the same warmth and comfort you experienced on your first trip. I... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 days... The overall attitude of the staff was good. Rooms well maintained and hygiene. The buffet bfast had a good spread which I am sure they can add some more dishes especially for other nationalities. Close to the airport was an additional advantage.

Was this review helpful? Yes 2
KumarC14, Manager at Mirage Hotel, responded to this review

I would like to thank you for the special effort in posting this review. Dear Guest It is always a pleasure to know that our efforts have been appreciated and our guests have enjoyed their stay at Mirage. We lay a lot of emphasis on maintenance, cleanliness and hygiene and I am delighted to know that you have found the... More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed 2-3 times at this hotel, hoping that services and the facility itself will improve somehow but there is a managerial lack of leading culture I would say. One basic example, try using the "gym". Don't get distracted by the "pulse gym" flyer in your room; the gym is based outside the hotel and is in a felt... More 

Was this review helpful? Yes 3
New Delhi, India
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 19, 2015

The ill-trained, ill-mannered staff spoils what could've been a positive experience. The couldn't-care-less attitude starts at the reception. The rest of the staff has one standard response to any request: "THAT WILL BE ON CHARGEABLE BASIS" - like I didnt know that! Even that wouldnt be so irritating if they actually said it with a smile - it's the utterly... More 

Was this review helpful? Yes 4
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guests, We thank you for your stay at Mirage Hotel We appologise for the inconvenience caused and ensure non- occurance of the same in future. Thanking you and assuring you of our best services Team Mirage More 

Ahmedabad, India
Top Contributor
87 reviews 87 reviews
51 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 19, 2015

No major complaints with this hotel but there’s nothing great or exceptionally standing out in this hotel except Location especially if one has work near the airport area. Rooms are nice and service is also OK. Internet is chargeable which in these times is a bit unbelievable.

Was this review helpful? Yes 2
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, We thank you for your stay at Mirage Hotel. We have a wi fi lounge located at the lobby level where access to internet is complimentary. We assure you of our best services in future. Thanking you Team Mirage More 

Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 10, 2015

I have stayed in Mirage once before and I had really liked the place. But this time around it was a disappointing experience. The rooms were fine and quite nice. Location wise, the proximity to the Airport really helps. What disappointed me this time around was the general attitude of the staff and the quality of the food . The... More 

Was this review helpful? Yes 2
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Sir We thank you for your stay at Mirage hotel We appologise for the inconvenience caused and assure you that we shall strive harder in the future to ensure your stay is most comfortable Thanking you Team Mirage More 

Belgaum, India
Top Contributor
98 reviews 98 reviews
29 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed February 8, 2015

I have stayed at a number of high priced hotels near the international airport in the past. This was my first here. The location is literally 5 minutes from the airport. The rooms are clean and tidy. The staff efficient and the service is exceptionally good. The ambience inside is pleasant. And all that for almost half the price of... More 

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, We thank you for stay at Mirage Hotel We really appreciate your patronage and assure you of our best services in the future Team Mirage More 

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