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All 364 Mumbai (Bombay) hotels

Mirage Hotel

4.0 of 5 Hotel   |   Corner of International Approach Road, Next to Leela,, Mumbai (Bombay) 400059, India
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Mirage Hotel
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76%
Ranked #73 of 364 hotels in Mumbai (Bombay)
A recent review
4 of 5 stars Reviewed May 1, 2014
MD10012014 New Delhi, India
  • Overview
  • Reviews (250)
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  • Amenities
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  • Room tips (60)
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250 people have reviewed this hotel

Traveler rating
    63
    126
    41
    10
    10
See reviews for
23
29
36
143
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Thane, India
1 review
1 of 5 stars Reviewed June 16, 2014

I booked 7 nights for my guest at Hotel Mirage (through makemytrip). Generally for such booking 100% payment is taken in advance (you have no option) as a policy. Also there is a cancellation policy only if you cancel whole booking. In the whole world commitment for a booking is always one room night debited on your credit card. When... More

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Mr Jagdish, Greetings from Mirage Hotel. Generally online reservation rules are very stringent and if you prepay and shorten your visit, the money is non refundable as the rate offered is a promotional rate and most economical. In view of the concern raised by you, we appologise for the inconvenience caused to you and assure you a one night... More

albuquerque
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 29, 2014

Worst customer service I ever experienced anywhere in the world, The so called manager was rude to the point of asking me and my wife to produce a marriage certificate, we had no option but to make a separate reservation for my wife to stay elsewhere just because the manager would not believe that we were married, Pathetic people, would... More

Was this review helpful? Yes 3
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest At the onset, please accept our heartfelt appologies for the inconvenience caused to you at your recent visit to Mirage Hotel Mumbai. We are following these procedures as part of providing our guests with a safe and comfortable experience. To avoid any untoward incident, the local authorities have directed hotels in the vicinity follow certain procedures. We are... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 1, 2014

Nice wide rooms with all basic amenities. Neat and clean rooms with nice breakfast layout. Everything that a business traveller look for. This was the first time i stayed with them however the experience was really good and I plan to stay with them in future as well. Thumps up to this hotel!!!

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, At the outset, We would like to thank you for giving the opportunity of hosting you during you're visit to Mumbai. We are pleased to know that you were satisfied with our property and the services. It is our constant endeavor to provide our esteemed guests with the highest standard of personalized service and efficiency. Feedback from valuable... More

Coromandel Mauritius
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2014

The hotel was well located, close to the International Airport. Hotel was clean and the staff very helpful. However poor variety of food for breakfast. Gym is located in another building outside and the way to the gym needs improvement.

Was this review helpful? Yes 1
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Sir, Greetings from Mirage Hotel. We thank you for selecting Mirage Hotel for your stay as well your valued feedback for your stay in March 2014. We have already finalised a new breakfast menu which we will start serving from 1st May. We have used a lot of modern landscaping techniques to improve the visible features of the area... More

Pune, India
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 3, 2014

I had 6 hours to kill before my international flight, I got an excellent rate online and booked a room. I was in for a surprise, the hotel was superb. Excellent facility, great staff. Neat and clean rooms. The only glitch was that there was a function going on at the ground level and the speakers were blaring music till... More

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, At the outset, i would like to thank you for giving the opportunity of hosting you during your short stay in Mumbai. We am pleased to know that you were satisfied with our property and the services. It is our constant endeavor to provide our esteemed guests with the highest standard of personalized service and efficiency. Your feedback... More

Mumbai, India
Top Contributor
87 reviews 87 reviews
54 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 30, 2014

It is not a luxury hotel and is good for business travellers. It has become quite popular for Chinese business travellers. The location is a big plus. Rooms are clean and decently organised. Breakfast could be a larger spread though. Wifi is free.

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, Namaskar!! Many thanks for you're feedback and we appreciate you're time and effort spent in writing the same. Your feedback on our breakfast menu has prompted us to add more items and we now have 8 additional items being served in our complimentary buffet breakast. We look forward to welcoming you back soon. if there is anything I... More

New Delhi, India
Contributor
13 reviews 13 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 26, 2014

Chose this hotel on a 4-day business trip to Mumbai manly because I had work in Andheri (the neighbourhood). The choice turned out to be apt. The hotel was exceptionally clean, the staff very polite, the location was perfect (for my meetings) and the rooms were huge! Its right behind the airport (international terminal) and its easy to get cabs... More

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Sir Namaskar!! Many thanks for you're feedback and we appreciate you're time and effort spent in writing the same. It's great to hear you enjoyed you're stay at our hotel and we have lived upto you're expectations making you're stay in Mumbai memorable. We look forward to welcoming you back soon and offering a room at the rear end... More

Kochi (Cochin), India
Top Contributor
92 reviews 92 reviews
56 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 25, 2014

Excellent business hotel with reasonable pricing for the standards of Mumbai. They offer a complimentary pickup and drop to the airport. The food is tasty and the spread in the breakfast buffet is good. Rooms are well furnished and comfortable. staff are courteous.

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, Namaskar!! Many thanks for you're feedback and we appreciate you're time and effort spent in writing the same. It's great to hear you enjoyed you're stay at our hotel and we have lived upto you're expectations making you're stay in Mumbai memorable. We look forward to welcoming you back soon. if there is anything I can arrange for... More

Derbyshire
Top Contributor
62 reviews 62 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 23, 2014

Stopped here for one night after a week in Pune for a wedding. Very comfortable double bed plus the extra put-me-up which cost an extra £10, and for which there was plenty of room. No noise issues, either from adjoining rooms or traffic outside). Very good bathroom, though never entirely sure why you'd have a full window to the main... More

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, Namaskar!! Many thanks for you're feedback and we appreciate you're time and effort spent in writing the same. It's great to hear you enjoyed you're stay at our hotel and we have lived upto you're expectations making you're stay in Mumbai memorable.We have priced our airport pick up service at Rs 505 as the parking charges at the... More

Anand, India
2 reviews
5 of 5 stars Reviewed March 21, 2014

It's an amazing hotel with good rates. You will like cleanliness of the service, so quiet and amazing room service served 24 hours with lot of option to eat and delicious food. Most incredible service is that they in room spa service for which u don't have to leave ur room.

Was this review helpful? Yes
KumarC14, Manager at Mirage Hotel, responded to this review

Dear Guest, Namaskar!! Many thanks for you're feedback and we appreciate you're time and effort spent in writing the same. It's great to hear you enjoyed you're stay at our hotel and we have lived upto you're expectations making you're stay in Mumbai memorable. We look forward to welcoming you back soon. if there is anything I can arrange for... More

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Additional Information about Mirage Hotel

Address: Corner of International Approach Road, Next to Leela,, Mumbai (Bombay) 400059, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mirage Hotel 4*
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56 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style
#14 Best Value Hotel in Mumbai (Bombay) #31 Spa Hotel in Mumbai (Bombay) #38 Luxury Hotel in Mumbai (Bombay) #52 Business Hotel in Mumbai (Bombay)
Hotel Class
Number of rooms
126

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