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All 364 Mumbai (Bombay) hotels

The Waterstones Hotel

4.5 of 5 Hotel   |   Off International Airport Approach Road | Andheri East, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
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The Waterstones Hotel
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91%
Ranked #18 of 364 hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
HanoiHarry Kuala Lumpur
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301 people have reviewed this hotel

Traveler rating
    158
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    20
    3
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Kuala Lumpur
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Clean boutique hotel, close to airport and reasonably priced. Drive was 5 minutes and a pick- up was offered. Rooms modern well appointed. Breakfast was very good. Internet is good but not complimentary if I recall. Check in quick, check out bad as my card was refused first time and was handed back in an abrupt manner. I asked to... More

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goa
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a family enroute to Europe as well as on the way back. Courtesy levels and service, right from the taxi pickup/drop to the bellboys to the reception are very very good. We found the staff easy-going and very accomodating, always wanting to go the extra mile to see to our comfort. We had room service as... More

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Paris, France
1 review
5 of 5 stars Reviewed 1 week ago

A lot of compliments have been written on the waterstones hotel i agree with, the easyness to move from one to another place : the international airport so closed, a cab parachuted each time you need one, the club and its activities. The most striking for me is the kindness of the staff there since after one week single for... More

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Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 1 week ago

This is an absolute oasis in the middle of Mumbai. Away from the traffic rushes and honking sounds, it is nestled in a quiet zone and is beautifully self contained. From its entrance to the reception.. to the guest area… Bar & Grill area… Rooms.. everything has a mind of its own with uniqueness. Each floors have different themes associated... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there over the weekend. We expected a routine boutique hotel, but this property has more in stores than any other in town. The themed rooms are gorgeous with a beautiful view of waterfall from the windows. The adjoining club is an absolutely delight. The view from the lobby takes you to a world different from ours. The colossal pool... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel is Simply Awesome!!! The WOW factor never stops anywhere during the stay. From its entrance to the reception to the guest area Bar & Grill Lawn area and ofcourse the Guest Rooms. Everything has a mind of its own with uniqueness. Each floors have different themes associated to their rooms and must say they are superbly build and maintained... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
2 reviews
4 of 5 stars Reviewed 1 week ago

I had heard good reviews about the property and wanted to try it out myself. So i checked in on a Saturday with the hope of having a relaxed weekend. And boy did I have an amazing time. For starters, the staff was very polite and explained us patiently the different rooms on offer. The hotel has concept base rooms... More

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Mumbai, Maharashtra, India
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long flight from London, I decided to stay in Water Stones Hotel for 2 nights and 3 days after reading favorable reviews from tripadvisor and the hotel dint let me down 1 little bit. The interiors are plush and the exteriors are really beautiful. The main charm of the hotel lies in its theme suites. I stayed in... More

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New Delhi, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'd read great things about this hotel on Tripadvisor. But my wife and I had possibly the worst experience ever. Except for one sole employee called Bert, the rest of the staff carried attitudes the size of a mountain. It started when the shower ran dry, leaving my wife with shampoo all over her hair and in her eyes. Repeated... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this is the feeling I got the time I entered in the property. Apart from the layout , low rise building , gardens, swimming pool and the greenery around made me to forget for a day that I am based out of Mumbai. Went for a business meeting and I must say that it was worth it. I would also... More

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Additional Information about The Waterstones Hotel

Address: Off International Airport Approach Road | Andheri East, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Waterstones Hotel 4.5*
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Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai

109 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#14 Family Hotel in Mumbai (Bombay) #14 Spa Hotel in Mumbai (Bombay) #17 Luxury Hotel in Mumbai (Bombay) #18 Romantic Hotel in Mumbai (Bombay) #24 Business Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 
Number of rooms
94

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