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The Waterstones Hotel

Off International Airport Approach Road | Andheri East, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
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417 Reviews from our TripAdvisor Community

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Surat, India
Level Contributor
148 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Have you ever heard one can't access gym in the hotel.. Or you have to pay 1500 Rs for accessing the gym facility.: when spoke to the duty manager it's better to check out the reply was no problem you can check out but you can't use the facility ...

Helpful?
Thank Amansaluja12
Düsseldorf
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very close to the airport. There is a beautiful sports club attached to this hotel with a big pool, garden, tennis courts.. The club is a little island of tranquility! This does not so much apply to the hotel, which is rather noisy. You can hear about every activity on the floors even the phone at the reception ring in... More 

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Thank ReiseEmma
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great Ambience & location! Speedy check-in & check-out. Spacious & comfy boutique rooms. Adjacent to the International Airport so a big plus for a night stopover. Breakfast spread could do with more variety but the Chef, Ms Pooja & Ms Imini made up for that by serving us steaming Jain Parathas on both days. Basically it's your stopover 'B&B' &... More 

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Thank Gee2415
Nottingham, United Kingdom
Level Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night at the Waterstones Hotel on our return from Kerala while awaiting for a next-day flight to London. We chose the hotel as it offered free transfers from and to the airport and it seemed to include other little perks like a welcome drink and use of their club facilities. We were picked up at the domestic... More 

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Thank luchyswanwick_10
Vadodara, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although I have stayed at this property numerous times due to my visits to Mumbai regular, when I first visited the property few years back, I was amazed at see the property with Lush Greenery situated bang in the midst of Crowded Mumbai. Due to it being situated a bit away from the main road, there is shear silence in... More 

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Thank nipulrawal
Bengaluru (Bangalore), India
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very conveniently located near the international airport. Though one has multiple stay option on this stretch, Waterstones offers a relaxed experience at a quite decent price. Each floor is designed with a different theme, which is a nice idea. Rooms are neat, well equipped and offers large space, which is rare to see in Mumbai within this budget. Breakfast buffet... More 

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Thank Arnab_Bhowmik
Chennai (Madras), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

It's nicely located hotel along with attached club. I have stayed here on 5th Feb night, in morning when I went downstairs for breakfast and came back I saw 2 person cleaning the AC filter without my permission (nor I have complained for AC problem). When I told the incident to reception I got a callous response. So if u... More 

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Thank vinod c
Mumbai
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are huge and spacious. Food is good too. It has great swimming pool and spa along with squash court and other indoor games and gym. It was a staycation for us so we enjoyed all facilities. It's a good choice for business travellers as well as just to relax in a bit if you are not in mood... More 

Helpful?
Thank PiyushJalandhara
GMWaterstonesHotel, General Manager at The Waterstones Hotel, responded to this review

We would like to thank you for your lovely feedback about our interiors and the other facilities. It makes us extremely happy to know that you had such a wonderful stay with us and that you enjoyed your time spent with us at our hotel and club.We hope to see you'll soon again. Kind Regards, Kapil Kapoor General Manager More 

New Delhi, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I went on an official visit to Mumbai and got to stay at waterstone hotel. It is very close to the airport, approx 20 mins by cab which makes its location really convenient. Apart from this, the staff is extremely courteous and helpful. We had dinner at hotel's Oriental cuisine restaurant "All Stir Fry" which served amazing Chinese freshly cooked... More 

Helpful?
Thank Sanya55
GMWaterstonesHotel, General Manager at The Waterstones Hotel, responded to this review

A big thank you to you for the wonderful compliments about our hotel rooms and the food. As you have mentioned above our hotel is strategically located,which makes it close to both the airports and the railway stations.We are glad you enjoyed your dinner and breakfast at our newly opened restaurants 'All Stir Fry'. Will definitely convey your compliments to... More 

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