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All 362 Mumbai (Bombay) hotels

The Waterstones Hotel

4.5 of 5 Hotel   |   Off International Airport Approach Road | Andheri East, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
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91%
Ranked #16 of 362 hotels in Mumbai (Bombay)
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
docviki mumbai
  • Reviews (272)
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272 people have reviewed this hotel

Traveler rating
    143
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
mumbai
Top Contributor
65 reviews 65 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was looking to spend a night with family in or around Mumbai. Just a destressor location with activities for kids . Landed up at this place after a friend’s recommendation, and as pleasantly surprised. This hotel with adjoining club is an ABSOLUTE OASIS in Mumbai. I reserved 2 interconnecting rooms, and received what I had requested. Was put on... More

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Dehradun, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Very close to CSIA T2 & domestic terminal. Food is delicious and very reasonably priced. Breakfast also have good verity of Indian and continental dishes. Rooms are comfortable and have all amenities. Timely room service and helping staff. They sorted out my Internet connection problem in minutes

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Trivandrum
Top Contributor
52 reviews 52 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well located for access to the new airport terminal and quite close to the domestic terminal too. Quite spacious rooms and bathrooms. Good service and well maintained. Overall highly recommendable.

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Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The best thing about this hotel is that each floor has a different theme for its rooms - marine, tropical, evergreen, fire, mountains and glacier. Its club house is also amazing, IT has a huge Olympic size pool and spa facilities. The service is also good. the proximity to the International airport and the well-connectedness to the new business district... More

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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

All single lady travellers travelling to Mumbai for business or leisure, do go for this property and avail the package which they offer.Nestled in serene surroundings from the hustle-bustle, this is a sheer heaven waiting to be discovered. They have a package for single lady travellers wherein they pamper you to the fullest. I have been staying at this property... More

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GMWaterstonesHotel, General Manager at The Waterstones Hotel, responded to this review

Thank you for your glowing feedback about the hotel. Your remarks are a testimony to the team’s endeavor of meeting guest’s expectations time and again. It is praise from Patrons like you that motivates everyone at the Waterstones to go that extra step. On behalf of my team, I Once again thank you and look forward to welcoming you again... More

Pune
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As my title goes the ambience of the room is class apart. Once you enter the room you get a feel that you are nowhere near the hustling, bustling city of Mumbai. The colour of the walls, the writing table, the overall arrangement just takes you away. The staff is very cooperative. Though I have spent only one night at... More

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GMWaterstonesHotel, General Manager at The Waterstones Hotel, responded to this review

It is wonderful to know that you enjoyed our unique ambiance & personalized service and that your experience at our little oasis in Mumbai was enjoyable. I appreciate your feedback regarding the taste and variety of our buffet breakfast and will ensure corrective measures are taken. I do hope that the Waterstones Hotel continues to be your preferred choice of... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

If it is a weekend getaway or even a day or two of de-stressing break, I strongly recommend 'The Waterstones Therapy'. Begin your morning with a very good spread of buffet breakfast served by very warm and friendly staff. Facilities at their Club House shall ensure that you do not step out of the property. Be it adults or children,... More

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GMWaterstonesHotel, General Manager at The Waterstones Hotel, responded to this review

Thank you so much for your commendation. Our main objective at the Waterstones Hotel is to ensure that all our guests are satisfied with their entire experience and from your wonderful feedback it seems that in your case this objective has been achieved. We are proud of our unique facilities that offer our guests a private movie lounge, games room,... More

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I live in Mumbai and decided I wanted to take a few days off when my mum came to visit me. I did not have the time to spend travelling back and forth to a holiday destination. So I looked for a vacation spot within Mumbai itself and that’s how I came to spend a few days at the Waterstones... More

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GMWaterstonesHotel, General Manager at The Waterstones Hotel, responded to this review

Thank you for taking time and posting a review of our hotel on Trip Advisor. It was a privilege to have you stay with us at Waterstones Hotel. We are glad to learn that you were impressed with the overall facilities & services at our hotel. I have shared your feedback with my entire team. Your words of appreciation are... More

mulhouse
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 11, 2014

we stayed in this hotel for 2 days after having gone round South India. We had a fantastic time thanks to the staff's welcome, to the beautiful room and to all the amenities. We could visit Mumbai and then , once in the hotel, felt really on vacation The massages are excellent, I had a fantastic pedicure! the pool, the... More

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GMWaterstonesHotel, General Manager at The Waterstones Hotel, responded to this review

It was really heartening to read your feedback and I am very pleased to know that you enjoyed our facilities and services that we offer. Thank you for taking time and posting a review of our hotel on Trip Advisor. We hope you will give us an opportunity soon in the near future. Looking forward to seeing you back at... More

Pune
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2014

I stayed in this hotel few during my business trip back home to India. Very good hotel with differently designed rooms. Close to airport, so take no time to reach, like most of the hotels they also have airport pickup. Check in process is easy and quick. Breakfast was nice with decent variety.

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Additional Information about The Waterstones Hotel

Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai
Gordon Hotel Mumbai
Address: Off International Airport Approach Road | Andheri East, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#16 Luxury Hotel in Mumbai (Bombay)
#20 Family Hotel in Mumbai (Bombay)
#22 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Waterstones Hotel 4.5*
Official Description (provided by the hotel):
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#16 Luxury Hotel in Mumbai (Bombay) #20 Family Hotel in Mumbai (Bombay) #22 Business Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 
Number of rooms
94

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