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Oakwood Premier Mumbai

29/1,J.R.Mhatre Road, | Opposite Iris Park Juhu Beac, Mumbai (Bombay) 400049, India
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Oakwood Premier Mumbai
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Oakwood Premier Mumbai
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92 reviews from our community

Traveler rating
    41
    28
    10
    5
    8
See reviews for
32
5
4
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were a large family celebrating our mothers birthday! Loved the place ...right from service ,room, breakfast and pool..The rooms were well stocked. infinity pool was super clean and service was polite. Highly recommend!

Was this review helpful? Yes 3
SubirGolder, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable feedback and for taking the time to share your experience about Oakwood Premier Mumbai. It has been our constant endeavour to provide our guests a memorable stay. We are indeed privileged to note your positive comments on our property and the services. This motivates us to work... More 

Mumbai (Bombay), India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

Except for the service-which shouldn't really be expected much at such service apartments with such a low cost-it was a good experience. For travelers to Mumbai you will be staying in one of the posh neighborhoods and can take a stroll to the near by beaches and get a feel of the streets in the suburbs. The hotel is accommodating... More 

Was this review helpful? Yes 3
SubirGolder, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable feedback and for taking the time to share your experience at Oakwood Premier Mumbai. It has been our constant endeavour to provide our guests a memorable experience . We are delighted to note your good words of appreciation about our property. However, you have mentioned on service... More 

Bengaluru (Bangalore), India
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 10, 2015

Reception staff are horrible they don't even know how to greet customers better than them are the security persons at least they are humble and wishing people .. Do the reception staff own Oakwood what's that attitude for God help you people and you people are lucky to be employed at such a good place .. Room service staff and... More 

Was this review helpful? Yes 4
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for taking your valuable time and posting your feedback. We are happy to note that you liked our property and the services. Your compliments have been communicated to the concerned staff. It also motivates us to work towards exceeding our guest expectations.. However, we have taken note of your comments... More 

Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed February 8, 2015 via mobile

My family and I were at the Oakwood for 2 weeks and have no complaints. The breakfast was delicious and catered for all and the lunch/dinner menu was very good. We stayed in a 2 bedroom apartment that has ensuite rooms, a lounge, a kitchen and dining area. Beds are very comfortable and the showers amazing. The staff went out... More 

Was this review helpful? Yes
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable feedback. It is heartening to know that we were able to meet and exceed your expectations. We are indeed delighted to read your positive comments about our property and your kind words of appreciation have been communicated to the entire team members. It has been our constant... More 

Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed January 31, 2015

Stayed here for a wedding in the penthouse suite. You have to believe me when i say this. i have never seen a bigger suite. Having 3 terraces, 4 bedrroms, 5 bathrooms, servant quarters, store room, kitchenette, equipped with all basic amenities. The 1BHK & studio rooms are also huge in size, and for the price u pay, i dont... More 

Was this review helpful? Yes
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for taking your valuable time and posting your positive feedback. We are indeed delighted to note that you liked our property and the services. The credit goes to the entire team and your good words of appreciation also motivates us to work towards exceeding our guest expectations. It has always... More 

willunga , south australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015

Our party of 13 friends and family stayed here for 8 nights in January 2015 to celebrate our sons wedding to his Indian fiancée. The Apartments are reasonably priced and comfortable but are looking a little tired and need a facelift. There was a good selection of food for breakfast, buffet style and we also ate at the restaurant in... More 

Was this review helpful? Yes
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable feedback. It is heartening to know that our team were able to meet and exceed your expectations. We are also delighted to read your positive comments on our food and services. However, we have noted your comments on our apartments and we will take necessary action. We... More 

Hong Kong
Contributor
19 reviews 19 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

Oakwood isn't cheap, but the rooms feel like you've just stepped out of India. I can't remember the last time I was in a hotel with garbage disposal! Breakfast was ok--ordering lunch a la carte was better. Friendly, professional staff, even late at night. The rooms are quite worn. At least the standard suite we got was. Everything worked though.... More 

Was this review helpful? Yes
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable feedback and for taking the time to share your experience at Oakwood Premier Mumbai. It has been our constant endeavour to provide our guests a memorable experience with a fusion of hospitality, leisure and business amenities. However, we have noted your comments on our “Rooms” and we... More 

2 reviews
1 of 5 stars Reviewed December 29, 2014

Disappointing. Electricity failures. Not a hotel for service or facilities. The outside of hotel is unkempt. Hotel is very noisy with a wedding venue next door. We were next to the lift with the noise of the lift in our rooms. We had to ask for the amenities to be replenished. Will Def. Not stay here again.

Was this review helpful? Yes
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable comments ! At the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests.... More 

Delhi
Top Contributor
52 reviews 52 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 6, 2014

Spacious, aptly furnished, nicely designed rooms even while the rooms seem to be old but nicely kept. However the service at the restaurant was extremely strenuous specially when a business traveller having a rushed up bf. But the property itself takes over everything else.

Was this review helpful? Yes 1
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable feedback and for taking the time to share your experience about Oakwood Premier Mumbai. It has been our constant endeavor to provide our guests a memorable experience with a fusion of hospitality, leisure and business amenities. However, we have noted your comments on our “restaurant service” and... More 

Delhi
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 30, 2014

This was our second stay in the property. They welcomed us back and had all the details on them. We only had to sign. :-) We had gone to Bombay to participate in an exhibition. Our exhibition material was received by the hotel a week ago our arrival and was kept with them in safe custody. They also helped in... More 

Was this review helpful? Yes
gloriadsouza, General Manager at Oakwood Premier Mumbai, responded to this review

Dear Guest, Greetings from Oakwood Premier Mumbai ! Thank you for your valuable time and posting your review about your experience with our property. My team at the hotel is happy to know that they were able to meet and exceed your expectations. I am delighted by your feedback and the credit goes to the entire team. We are indeed... More 

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