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The Oriental Residency

P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
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The Oriental Residency
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The Oriental Residency
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179 reviews from our community

Traveler rating
    46
    89
    25
    9
    10
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74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good hotel, breakfast was great, and the help of Deepak at The reception made a big difference for my days in Mumbai. Thank you Deepak for your kindness. The price of The hotel could be better, though.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Rooms and facilities are good and clean .though the fact that the corridors are always cramped uptrolleys was a point of dislike. but what was superb was the staffs..in each area the people where very friendly and caring.they put in extra efforts to make us feel well attended. Well done keep it going this way.

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Mwanza, Tanzania
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 14 days plus with family Was happy Lobby Staff - 4 Star Restaurant Staff - 5 star House Keeping Staff - 4 Star Only back drop -- LOTS OF MOSQUITOES Area - 5 Star Shopping area Pure Family Hotel no worry like other hotels whereby one gets worried if you have family around. Keep it up Will stay... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed thrice at this Hotel. Felt as if I was Home. I was attended very well by Mr.Fahad & Team at Reception and the Restaurant. A Big Applause for making me feel Home away from Home. PLEASE MAINTAIN THE WARMTH IN SERVICE ...to keep on visiting you'll!!

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Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr.Bellani Greetings from The Oriental Residency! Thanks for writing a review. We are glad to know that you enjoyed your stay with us. Our entire team would be elated to know that you found their service friendly We look forward to welcoming you back to your second home in Mumbai.. Warm Regards, Pankaj Jha Front Office Manager More 

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had stayed at The Oriental Residency in August 2014 (room provided by my company) and found it comfortable enough to have my parents book it this February. However, we were rather disappointed with several things. Let's start with the positive aspects: -beds are good -breakfast has many options -location very near Bandra is convenient -most of the staff is... More 

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Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Guest, Greetings ! Thank you for taking your time out to write such a detailed review. Our sincere apologies for all the inconvenience caused to you including having a poor arrival experience. When we get such feedback it gives us an opportunity to re look at our service offerings and create systems to improve our service delivery. We have... More 

Pune
Top Contributor
118 reviews 118 reviews
63 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed February 17, 2015

The hotel scores on location close to the Khar station and just off the bustling Linking Road but does not do so well on the upkeep of the property. The entrance is very cramped making getting in and out a cumbersome experience and there is limited parking. Rooms are reasonable for the price and there is only the views of... More 

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Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Guest, Greetings of the day! Thanks for your kind review. We are glad to know that you enjoyed the location of the hotel and found our rates reasonable. Our restaurant team would be elated to know that you found their service prompt and food to be delicious. We look forward to welcome you back once again. Warm Regards Pankaj... More 

Mumbai (Bombay), India
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

You can relax and enjoy your holiday in this hotel. You will have no worries. The rooms are good value for money, smart, clean and well appointed. The location is great and you are situated a quick 5 minute walk to the Khar west railway station making it easy to get to CST train station in Fort or other locations... More 

Was this review helpful? Yes 2
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Guest, Greetings from the oriental residency! We thank you for staying with us and genuinely appreciate you taking the time out to write such an amazing and detailed review about us. We are really glad to know that your stay was pleasant and you appreciated each and every services available in the hotel. We are also happy to know... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 8, 2015

My 3Rd time to The Oriental residency and I would say it has been always a pleasure to stay over while am on business trip in Mumbai.. Value for money,location is great walking distance to the suburb, shopping etc all facilities it tick all the boxes either you are on Tourist or business trip. The hotel itself provide great service... More 

Was this review helpful? Yes 2
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Ms. Toofaneeram, Greetings! Thank you so much for writing such a wonderful and detailed review about us. We are glad that you enjoyed the location of the hotel and were able to explore the city. We are also happy to have learnt that you enjoyed your stay with us. Your appreciation about the hotel, services and our staff have... More 

Ratnagiri, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 3, 2015

My stay was arranged in Oriental Residency on a business tour. Exemplary rooms, room sizes differ based on your budget. Every room is well equipped, maintained and housekept. The staff is helpful, complementary breakfast has a good spread of choice and is quite heavy. Its comfortable to aceess, has a good restaurant. Makes a pleasant stay. Highly recommended.

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Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed January 30, 2015

Nice place to stay, the staff(Fahad, Deepak,Manas,Steffan,Shaishav,Arun) is very hospitable and polite,must polite , must try the potli biryani. The hotel is room are quiet comfortable, and the room service is prompt.

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