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All 365 Mumbai (Bombay) hotels

The Oriental Residency

3.0 of 5 Hotel   |   P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
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The Oriental Residency
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Ranked #72 of 365 Hotels in Mumbai (Bombay)
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148 reviews from our community

Traveler rating
    35
    74
    22
    7
    10
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16
25
31
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was on a business trip and booked this hotel via agoda.com which gave me the best price. The hotel was very close to airport (15 mins drive) and located in Khar. The hotel had 6 floors. People at front desk were very nice and attended to all my queries with a lot of patience. The room was small but... More

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Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed 3 days ago NEW

Our stay was not extremely very pleasing and not very bad either. I would say it is average as there is some construction going on around the hotel and the rooms have a damp claustrophobic feel as well as the sheets. Perhaps it was just the Monsoons as the staff did not make us feel otherwise. Always courteous and helpful... More

Review collected in partnership with this hotel

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GeneralManager-OR, General Manager at The Oriental Residency, responded to this review

Dear Merl G, Greetings ! Thanks for writing a review. We are glad to know that you enjoyed the location of our hotel. our team would be happy to know that you found them helpful and courteous. Sorry for the inconvenience caused due to the renovation work of our exteriors which is close to completion. Hope during your next visit... More

Washington, District of Columbia, District of Columbia, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Really nice place. It's easy to get to from the airport and in a great neighborhood. The staff was wonderful and very helpful upon arrival and throughout the stay. Breakfast was all the basics you would need. Female traveling solo and I felt very safe and comfortable. Would recommend!

Was this review helpful? Yes
Yünlin, Taiwan, Taiwan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had my doubts for the price,however the room, the staff and the restaurant came though for me. I recommend the hotel not only for the price, but for the location, service and decent room. The room was clean, the staff were VERY friendly and courteous.

Was this review helpful? Yes 1
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Mr. Jason, Greetings from The Oriental Residency ! Thanks for your kind review. We are humbled to know that you had a great experience. And you enjoyed the location. We are close to Linking road in Bandra which offers a lot of options for shopping, bar, dining, etc. We are glad you were able to explore the same. Our... More

Kathmandu, Nepal
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had the opportunity to check into Oriental Residency on my recent visit and I must say it is a perfect business hotel. Courteous staff and nice sized, comfortable room. Good AC and neat and clean rooms and linens. The only problem was the hotel was undergoing renovation and hence it was very disturbing. However, this should not take away... More

Was this review helpful? Yes 1
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Mr. Raju S, Greetings from The Oriental Residency ! Thank You for taking your time out and writing a review for us. We are glad to know that you have had a pleasant stay and enjoyed the location of our hotel. We will definitely take you recommendations for the Wi-Fi service and see how we could improve the same.... More

Washington, DC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a great location. I stayed for a full week. The room was clean, the staff were VERY friendly and courteous. The location is great and there's lots of great places within walking distance. The food was okay but nothing fantastic, both for breakfast and for dinner. No complaints, no problems, but nothing so fantastic I'd fall over... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Mr. Faulkner, Greetings ! Thank you for taking time out and writing a review for us. Our team is delighted to know that you found our service friendly and courteous. We are thrilled to know that you enjoyed the location of our hotel. Its two minutes away from linking road which has bundles of options for shopping, restaurants, bars... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

This was my third visit to the hotel and this time although I stayed there just for a night but the experience was great owing to the courteous and friendly treatment by the staff, especially the reception manager. He provided me with an upgrade without any extra charges. Room services were great and I would love to make a visit... More

Was this review helpful? Yes 1
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Meenakshi, Greetings ! Thank You for writing a review for us. Our team is glad to know you found our service friendly and courteous. We are glad that you are regular guest to our hotel and we hope to live up to your service expectations whenever you plan to travel to Mumbai. Thank you once again. The Oriental Residency... More

Talcher, Orissa, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Hotel is located in the busy area of Bandra. Not a very big structure but very compact and ideal for business travellers. The rooms are small and the bathroom is even smaller but good quality furnishings and fittings somewhat make up the above. Food is very good in the restaurant and reasonably priced. Very prompt room service and very courteous... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GeneralManager-OR, General Manager at The Oriental Residency, responded to this review

Dear Ashish, Greetings ! Thank you for your kind review. We are glad that you enjoyed the upgrade. Our Food and Beverage team would be happy to know that you found the Room Service to be great and time. Once again Thank You and we look forward to your next visit. Warm Regards, The Oriental Residency Team More

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 4, 2014

I stayed there for one night though but the experience was great. The rooms and spacious and clean . The manager was courteous enough to upgrade me to deluxe room without any extra charges. Room service was great and on time . Overall, value for money !!!!

Was this review helpful? Yes
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Ashish, Greetings ! Thanks for your kind review. We are glad you found the hotel Value for Money. Our team would be delighted to know that you enjoyed the services. Thanks, The Oriental Residency Team More

Ratzeburg, Germany
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 30, 2014

Not my first night at the Oriental Residency, Mumbai. And every time something is wrong. In April forgot pick me up from the airport, even though it was registered in time and also part of the rate. But my room has upgrad for this. The corridors are very narrow, the rooms adequate, not great. Well equipped. The bathroom was very... More

Was this review helpful? Yes
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Mr. Klaus, Greetings ! Thank you for taking your time out to write such a detailed review.Our sincere apologies for missing your pickup and having a poor check-out experience. When we get such feedback it gives us an opportunity to re look at our service offerings and create systems to improve our service delivery. I am glad to know... More

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Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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