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The Oriental Residency

3.0 of 5 P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
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The Oriental Residency
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The Oriental Residency
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156 reviews from our community

Traveler rating
    38
    78
    22
    8
    10
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68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Watford, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here in two nights in November before heading to Gujarat, great value hotel in a central location , good size clean rooms, free wi fi . Food was excellent in the restaurant area - please do try the amazing veg and non veg dishes. Staff overall were really helpful and more than happy to assist.

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Vikash M Greetings from The Oriental Residency! Thanks for writing a review. We are glad to know that you enjoyed the food and the location of our hotel. Our team would be happy to know that you found them helpful and courteous. We look forward to welcoming you back to The Oriental Residency whenever your travel brings you... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In the area where the hotel is located... Its the best have a clear majority of the hotel segment. Neat, basic and clean rooms. Wifi like other hotels slow.... In room dinning is value for money. Laundry was very convenient. F&B quality of the food could improve.

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Pranav S Greetings from the Oriental Residency! Thanks for reviewing us on Trip advisor. We are happy to know that you found our room neat and clean, Inroom dining and laundry service convenient. We have noted your suggestions for improvement and will work towards achieving the same. Thanks once again, Warm Regards Pankaj Jha Front Office Manager More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

I went for holidays with my friend, We really enjoyed staining in hotel because it was really nice and clean. Staff in the reception were amazing. Willing to help anytime. Staff in the kitchen were very polite. Little noisy at night as there was work going on. We will go again.

Was this review helpful? Yes 1
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Ms. Mala C Greetings from the Oriental Residency! Thanks for writing a review. We are glad to know that you enjoyed stay with us. our team would be happy to know that you found them helpful and courteous. Sorry for the inconvenience caused due to the renovation work of our exteriors which is close to completion. Hope during your... More

Pune, Maha
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice location, courteous staff, good food and room service. The quality of the food is excellent and the presentation is very nice. I stayed there for a night and the price was affordable and worth it.

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr.Menon Greetings of the day! Thanks for your kind review. We are glad to know that you had a great experience with us. And you enjoyed the food and other services of the hotel. We are happy that we have been able to add value to your stay in Mumbai and look forward to welcome you back once again.... More

Noida, India
1 review
4 of 5 stars Reviewed October 7, 2014

I stayed in the hotel for 3 nights. The hotel is situated at nice and centralized location of Mumbai. I opted for premium category room which was quite spacious. I have checked other rooms too and observed that all the rooms were clean and well managed. Staff is quite helping in nature and helped me in every best possible ways... More

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Bansal Thank you so much for writing a review on trip advisor. We are glad that you have enjoyed the location of the hotel and found our rooms comfortable. our team would be happy to know that you found them helpful and courteous. We look forward to welcoming you back to The Oriental Residency whenever your travel brings... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 6, 2014

We booked us in for four nights. What we was not told was that the hotel is undergoing total renovation at this time. And the noise startes early in the morning and did not stop before 11 pm after three phoncalls to the reseption. And started again the next day as anything didnt happend. They dont vare If they make... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2014 via mobile

Nice and comfortable stay. Clean rooms and good room service. Stayed there for two nights. Found the room a bit small, but was fine for a short stay. Also, free WiFi was limited to just an hour per day (quite bad). Can purchase 24hr wifi package at Rs. 300 or 1 hr wifi package at Rs. 100. Free breakfast buffet... More

Was this review helpful? Yes 1
GeneralManager-OR, General Manager at The Oriental Residency, responded to this review

Dear Ms. Priyanka K, Greetings ! At the outset we would like to Thank you for writing a review for us. We are glad that you have enjoyed the Buffet Breakfast and the location of the hotel, which has a lot to offer. We are glad that you were able to explore the same. As a regular feedback from our... More

Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 23, 2014

I was on a business trip and booked this hotel via agoda.com which gave me the best price. The hotel was very close to airport (15 mins drive) and located in Khar. The hotel had 6 floors. People at front desk were very nice and attended to all my queries with a lot of patience. The room was small but... More

Was this review helpful? Yes 1
GeneralManager-OR, General Manager at The Oriental Residency, responded to this review

Dear Mr. Prashant D, Greetings ! Thank you for your kind review. We are all glad to know that you found us to be one of the best value for money hotels in Mumbai. We have noted your suggestions for improvement and will work towards achieving the same. We are happy that we have been able to add value to... More

Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed September 21, 2014

Our stay was not extremely very pleasing and not very bad either. I would say it is average as there is some construction going on around the hotel and the rooms have a damp claustrophobic feel as well as the sheets. Perhaps it was just the Monsoons as the staff did not make us feel otherwise. Always courteous and helpful... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneralManager-OR, General Manager at The Oriental Residency, responded to this review

Dear Merl G, Greetings ! Thanks for writing a review. We are glad to know that you enjoyed the location of our hotel. our team would be happy to know that you found them helpful and courteous. Sorry for the inconvenience caused due to the renovation work of our exteriors which is close to completion. Hope during your next visit... More

Washington, District of Columbia, District of Columbia, United States
1 review
4 of 5 stars Reviewed September 17, 2014

Really nice place. It's easy to get to from the airport and in a great neighborhood. The staff was wonderful and very helpful upon arrival and throughout the stay. Breakfast was all the basics you would need. Female traveling solo and I felt very safe and comfortable. Would recommend!

Was this review helpful? Yes
GeneralManager-OR, General Manager at The Oriental Residency, responded to this review

Dear Ms. Pagwalker, Greetings ! Thanks for reviewing us on Trip advisor. We are happy to know that you felt safe and comfortable. are staff is happy to know that they have lived up to your expectations through out your stay. We look forward to welcoming you back to The Oriental Residency whenever your travel brings you back to Mumbai.... More

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Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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