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The Oriental Residency

3.0 of 5
P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
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The Oriental Residency
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The Oriental Residency
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187 reviews from our community

Traveler rating
    49
    92
    26
    10
    10
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19
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35
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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india
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed one night there, starting from my arriving at hotel around 6.30 am, Receptionist made us wait for 4 hours. Reception Staff was laying, even in fornt of us around 25 guests had checked out and they said no room available. how can it possible when we were witness of availability of room. after many conversation they gave us... More 

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Yingkou, China
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is a a general overnight stay hotel. All the booking group selling it as 4 star/3star property. I booked this hotel through Agoda as 4 star hotel with US$ 85.00/night. Premier room is small. Bathroom so small that you to be a gymnast to use your toilt. For hot water you have to wait 10 minutes under shower. Bed... More 

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Vadodara, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel for many times in last couple of years mainly during my business trips and for me its always a first preference hotel whenever I am in Mumbai. The hotel staff is really friendly and they are always there to help you out. Rooms are neat and clean and equipped with all modern amenities.Rooms service... More 

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for about a week. Very good hospitality, excellent room service. Deepak at the front desk was very helpful. No matter how much trouble i caused him with my queries, he would always respond with a smile. The in-room food service is very good, good taste, quick service. The location is great, isolated just enough from... More 

Was this review helpful? Yes 1
New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed in this hotel many times in the past 2 years. It's a perfect place to relax after a long day's hard work. The staff is very good. The rooms are tidy and clean and the food is also very good.

Was this review helpful? Yes 1
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Saluja, Greetings from the oriental residency!! We thank you for staying with us and genuinely appreciate you taking the time out to write such a beautiful review about us. A positive comment from the very regular guest like you is truly a delighted source of encouragement for our entire team. Me and my entire team is waiting to... More 

Vadodara, India
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I am staying in this hotel since last more than 3 years on business trips & found the best place for stay in Mumbai if you are not looking for a five star property. Rooms are spacious, neat & clean, hygienic which provides you a very Comfortable stay. Excellent restaurants with very good food both in terms of quality &... More 

Was this review helpful? Yes 4
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr.Srivastava Greetings from the oriental residency!! Sir, We thank you for staying with us from last so many years and genuinely appreciate you taking the time out to write such an amazing and detailed review about us. We are really glad to know that your stay was pleasant and you appreciated each and every service available in the hotel.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

During stay food was awesome. Service was excellent including front desk in room & restorent. Following persons were excellent in providing comfort services Room housekeeping was superb. WIFI was also good. 1.Ahmed Khan 2.Pankaj Jha 3.Deepak Thakur

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying in the Hotel Oriental Residency for last 6 months. I am here for one of my company project in Mumbai and very often I need to visit Mumbai. I always ask my accommodation in this hotel, because i don't feel it as a hotel....it's a home away from home!!! The Hotel staffs are hospitable, polite &... More 

Was this review helpful? Yes 3
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Warrier Greetings from The Oriental Residency! Thanks for writing such a wonderful review on TripAdvisor. We are glad to know that your stay was pleasant with us. We are also happy to know that you enjoyed the food in our soul restaurant and found our staff hospitable and polite.Our entire team would be glad to know that you... More 

Paris
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, breakfast was great, and the help of Deepak at The reception made a big difference for my days in Mumbai. Thank you Deepak for your kindness. The price of The hotel could be better, though.

Was this review helpful? Yes 6
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear guest, Greetings from the Oriental Residency! Thanks for reviewing us on TripAdvisor. We are happy to know that you found our rooms clean, big and enjoyed our complimentary breakfast. I have already shared your positive comment with Deepak, he was very glad to know the same .You can Visit our hotel website for best available rates. We look forward... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms and facilities are good and clean .though the fact that the corridors are always cramped uptrolleys was a point of dislike. but what was superb was the staffs..in each area the people where very friendly and caring.they put in extra efforts to make us feel well attended. Well done keep it going this way.

Was this review helpful? Yes 4
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Guest, Greetings of the day! Thanks for your kind review. We are glad to know that you had a great experience with us. We are also happy to know that you found our staff friendly and caring. We have noted your suggestion for improvement .We are happy that we have been able to add value to your stay in... More 

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