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The Oriental Residency

Certificate of Excellence
P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • All months
    (204)
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    (59)
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    (48)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (58)
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Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel on a study tour to India. This was my first visit in this country and I must say the welcome as excellent. The airport pick up was on time and when we arrived at the hotel the receptionist who checked us in and Ms.Priya the guest relations executive are passionate about their job. The food... More 

Was this review helpful? Yes
Los Angeles, California
5 of 5 stars Reviewed 3 days ago NEW

Modern small hotel with attentive staff. I liked the electrical sockets that accepted my US iPhone without an adaptor. Kitchen staff under corporate chef Ahmad Khan and head waiter Arum were friendly and skilled in western and Indian breakfasts. The masala dosa was delicious (get seconds!).

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Pune, India
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff, at the reception and the breakfast, was very courteous and helpful. The rooms were fresh and clean, had a wonderful stay. 24 hour in room dining service was a plus! The location was apt for my visit to the US consulate. It seems the airports are also nearby. The staff was also helpful in arranging cabs of... More 

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Roxy, Greetings from The Oriental Residency! The entire team joins me in thanking you for staying with us and for sharing your experience at The Oriental Residency on Trip Advisor. I am pleased to note that you enjoyed your stay and we could make your trip a memorable one. Your appreciation of our service, ambiance and the location... More 

Mumbai (Bombay), India
Level Contributor
112 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Oriental Residency for a couple of nights on a business trip. The hotel is well located in Khar. The proximity to Bandra and BKC will appeal to both leisure and business travellers. that said, the hotel itself is just about average. The rooms are a little too small. the quality of toiletries provide is quiet poor.... More 

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Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Pratik, Greetings of the day! Thank you for sharing your satisfying review about our hotel on tripadvisor. Your positive comments on the service,Internet and hotel location is very motivating and will inspire the team to scale greater heights of excellence. We have noted your suggestions and assure you that all your suggestions would be taken care of. We... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel with contemporary decoration excellent location amazing Restaurent SOUL and last but not the list a very service oriented and very well managed staff . They r ready to serve u anytime anyways they can, loved Mr Ahmed in particular at restaurent his energy levels and absolute customer satisfying will totally commendable. Overall A great and now my... More 

Was this review helpful? Yes 2
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Manish, Greetings from The Oriental Residency! The entire team joins me in thanking you for staying with us and for sharing your experience at The Oriental Residency on Trip Advisor. I am pleased to note that you enjoyed your stay and we could make your trip a memorable one. The team at the Soul is delighted to learn... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Got in love with this hotel in first few minutes. Very good service and food presentation. Staff is polite and well trained. Good parking facility. Good Restaurent facility. Greek salad was surprisingly had awesome presentation. Thank you guys.

Was this review helpful? Yes 1
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr.Pankaj , Greetings from The Oriental Residency! Your positive comments on the service, food and courteousness of the staff, are very much appreciated. It is wonderful to know that you were satisfied with our product and service. We sincerely look forward to welcoming you back soon. Kind regards, Pankaj Jha More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Staying here was very easy with zero fuss. It was also a very reasonable price considering the location is very prime, with easy access not just to the airport but to various prime locations in the city such as Bandra, Worli, Dadar, Pali hills etc. The rooms are well appointed and clean. The shower in the bathroom is very good... More 

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Ms. Sahana, Greetings from The Oriental Residency! Thank you so much for writing a review on trip advisor. We are glad that you have enjoyed the location of the hotel and found our rooms comfortable. Our team would be happy to know that you found them helpful and courteous. Please accept my apology for slow speed of wi fi... More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a place we have been frequenting since a year , it's home for us now !! Excellent staff and great food, good services, basic rooms but very neat and clean and the bathrooms are a bit small but it's mumbai so things are small but priced high, for mumbai standards its a great hotel and located centrally, there... More 

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Ms. Preeti, Greetings from the oriental residency!! We thank you for staying with us and genuinely appreciate you taking the time out to write such a beautiful review about us. A positive comment from the very regular guest like you is truly a delighted source of encouragement for our entire team. Me and my entire team is waiting to... More 

New Zealand
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 20, 2015

Soul - Great place for lunching & is absolute value for money. They have a fixed sit down menu with a huge variety & hardly costs much. Truly a nice place for entertaining......I do so at least once each month.

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Tarun, Greetings from The Oriental Residency! We appreciate your continued patronage and recommendation of our restaurant through Trip Advisor. The team at the Soul is delighted to learn of your satisfaction with our food and services. We value your appreciation which acts as a great source of inspiration and motivation for the team at the hotel. It will... More 

1 review
4 of 5 stars Reviewed June 16, 2015

It's a nice place to stay. Provided nice hospitality. Decent location and near to airport. Recommended place to stay and enjoy your holiday. Very near to linking road market. Co operative staff. It was a memorable trip for me and my wife. Thank you oriental team..!👍👍👌👌

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Jayanth, Greetings from The Oriental Residency! The entire team joins me in thanking you for staying with us and for sharing your experience at The Oriental Residency on Trip Advisor. I am pleased to note that you enjoyed your stay and we could make your trip a memorable one. I thank you immensely for recommending our hotel and... More 

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