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The Oriental Residency

Certificate of Excellence
P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
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The Oriental Residency
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The Oriental Residency
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191 reviews from our community

Traveler rating
    49
    95
    26
    11
    10
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84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (59)
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    (35)
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    (39)
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1 review
4 of 5 stars Reviewed April 23, 2015 via mobile

It has been a very good experience during our stay at The Oriental Residency. Staff has been courtious and the services have been quite satisfactory. Mr Fahad andMr Pankaj have of great help in all eventualities.

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Vaswani, Greetings from the Oriental residency!! Thank you so much for writing such a wonderful feedback on trip advisor We are really glad to know that your stay was a pleasant one and you found our staff courteous and helpful. My team and i look forward to the opportunity to welcome you back. Thanks and regards Pankaj Jha... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 22, 2015

checked in 15th apr for 1 night. bad bed, hot water problems... breakfast very pathetic and looks unhygienic, on the rooftop..seems like you at at some shaadi... good for over night stop by...but not value of money. it should be in range 2000~2500/- and surely you cannot call it even 2 star!

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London, United Kingdom
1 review
4 of 5 stars Reviewed April 20, 2015

I am from UK (London) and booked this hotel on my friends recommendations for my sons wedding, with over 60 guests booked about 35 rooms, stayed for about 14 days, and received good service, all days every day, close to all top branded shops on Linking road, for us it was centre of the town and close to airport as... More 

Was this review helpful? Yes
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Arora,   Greetings from the oriental residency!   We thank you for choosing our hotel for the stay of your guest’s and genuinely appreciate you taking the time out to write such an amazing review about us.   We are really glad to know that the stay of your guests was pleasant and you appreciated our service and... More 

Gurgaon, India
1 review
4 of 5 stars Reviewed April 19, 2015

Decent hotel in close vicinity and decent food. The staff was friendly though takes time while checking in and out. Still recommended to stay for short stays as it is quite close to many of the business spots that you may visit.

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india
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 17, 2015

I stayed one night there, starting from my arriving at hotel around 6.30 am, Receptionist made us wait for 4 hours. Reception Staff was laying, even in fornt of us around 25 guests had checked out and they said no room available. how can it possible when we were witness of availability of room. after many conversation they gave us... More 

Was this review helpful? Yes 1
Yingkou, China
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 16, 2015

This is a a general overnight stay hotel. All the booking group selling it as 4 star/3star property. I booked this hotel through Agoda as 4 star hotel with US$ 85.00/night. Premier room is small. Bathroom so small that you to be a gymnast to use your toilt. For hot water you have to wait 10 minutes under shower. Bed... More 

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Vadodara, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2015

I have stayed in this hotel for many times in last couple of years mainly during my business trips and for me its always a first preference hotel whenever I am in Mumbai. The hotel staff is really friendly and they are always there to help you out. Rooms are neat and clean and equipped with all modern amenities.Rooms service... More 

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Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

I stayed at this hotel for about a week. Very good hospitality, excellent room service. Deepak at the front desk was very helpful. No matter how much trouble i caused him with my queries, he would always respond with a smile. The in-room food service is very good, good taste, quick service. The location is great, isolated just enough from... More 

Was this review helpful? Yes 3
New Delhi, India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2015

I have stayed in this hotel many times in the past 2 years. It's a perfect place to relax after a long day's hard work. The staff is very good. The rooms are tidy and clean and the food is also very good.

Was this review helpful? Yes 2
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Saluja, Greetings from the oriental residency!! We thank you for staying with us and genuinely appreciate you taking the time out to write such a beautiful review about us. A positive comment from the very regular guest like you is truly a delighted source of encouragement for our entire team. Me and my entire team is waiting to... More 

Vadodara, India
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 10, 2015

I am staying in this hotel since last more than 3 years on business trips & found the best place for stay in Mumbai if you are not looking for a five star property. Rooms are spacious, neat & clean, hygienic which provides you a very Comfortable stay. Excellent restaurants with very good food both in terms of quality &... More 

Was this review helpful? Yes 5
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr.Srivastava Greetings from the oriental residency!! Sir, We thank you for staying with us from last so many years and genuinely appreciate you taking the time out to write such an amazing and detailed review about us. We are really glad to know that your stay was pleasant and you appreciated each and every service available in the hotel.... More 

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