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All 364 Mumbai (Bombay) hotels

The Oriental Residency

3.0 of 5 Hotel   |   P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
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The Oriental Residency
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Ranked #75 of 364 hotels in Mumbai (Bombay)
A recent review
4 of 5 stars reviewed 2 days ago
Raju S Kathmandu, Nepal
  • Reviews (144)
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144 people have reviewed this hotel

Traveler rating
    33
    73
    21
    7
    10
See reviews for
15
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64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Kathmandu, Nepal
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had the opportunity to check into Oriental Residency on my recent visit and I must say it is a perfect business hotel. Courteous staff and nice sized, comfortable room. Good AC and neat and clean rooms and linens. The only problem was the hotel was undergoing renovation and hence it was very disturbing. However, this should not take away... More

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Washington, DC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a great location. I stayed for a full week. The room was clean, the staff were VERY friendly and courteous. The location is great and there's lots of great places within walking distance. The food was okay but nothing fantastic, both for breakfast and for dinner. No complaints, no problems, but nothing so fantastic I'd fall over... More

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New Delhi, India
1 review
4 of 5 stars Reviewed 1 week ago

This was my third visit to the hotel and this time although I stayed there just for a night but the experience was great owing to the courteous and friendly treatment by the staff, especially the reception manager. He provided me with an upgrade without any extra charges. Room services were great and I would love to make a visit... More

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Talcher, Orissa, India
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel is located in the busy area of Bandra. Not a very big structure but very compact and ideal for business travellers. The rooms are small and the bathroom is even smaller but good quality furnishings and fittings somewhat make up the above. Food is very good in the restaurant and reasonably priced. Very prompt room service and very courteous... More

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GeneralManager-OR, General Manager at The Oriental Residency, responded to this review

Dear Ashish, Greetings ! Thank you for your kind review. We are glad that you enjoyed the upgrade. Our Food and Beverage team would be happy to know that you found the Room Service to be great and time. Once again Thank You and we look forward to your next visit. Warm Regards, The Oriental Residency Team More

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed there for one night though but the experience was great. The rooms and spacious and clean . The manager was courteous enough to upgrade me to deluxe room without any extra charges. Room service was great and on time . Overall, value for money !!!!

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GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Ashish, Greetings ! Thanks for your kind review. We are glad you found the hotel Value for Money. Our team would be delighted to know that you enjoyed the services. Thanks, The Oriental Residency Team More

Ratzeburg, Germany
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not my first night at the Oriental Residency, Mumbai. And every time something is wrong. In April forgot pick me up from the airport, even though it was registered in time and also part of the rate. But my room has upgrad for this. The corridors are very narrow, the rooms adequate, not great. Well equipped. The bathroom was very... More

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GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Mr. Klaus, Greetings ! Thank you for taking your time out to write such a detailed review.Our sincere apologies for missing your pickup and having a poor check-out experience. When we get such feedback it gives us an opportunity to re look at our service offerings and create systems to improve our service delivery. I am glad to know... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

I went there with my wife and son and stayed there for 2 nights. they picked us up from the airport and had a warm welcome with refreshing juice. good clean place, good food, order served very much on time, the service is good. worth the money!

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Was this review helpful? Yes 1
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Mr. Haresh, Thank you for your kind review. Our team is delighted to know that you and your family has enjoyed your stay with us. Its our constant endeavor to create memorable experiences for our esteemed guests. Our Food & Beverage team would be delighted to know that you have enjoyed the speedy service. As we have a twenty... More

Jaipur, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

I booked room at this hotel.One of my friend visited me for hardly 10 minutes and these people charged me for extra person stayed for 24 hours.horrible i booked this hotel for 5000+ and 1200+ for extra person.

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Was this review helpful? Yes 1
GeneralManager-OR, Manager at The Oriental Residency, responded to this review

Dear Ms. Vanisha, Thank You for your review. I would like to take this opportunity to apologize for your experience When we get such reviews it gives us an opportunity to re look at our policies and procedures. As for now our policies do not allow guests in room post 11:00 Pm. In-house guests are free to meet their guests... More

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

The location of the hotel is great, the rooms are very tiny and dingy , need more focus on the upholstery , food is good , some staff is good , some need to be taught hospitality . Over all an average place to stay ... If i go back its only for the location

Was this review helpful? Yes 1
Bangalore, India
1 review
4 of 5 stars Reviewed July 4, 2014

Nice hotel for the price I paid (3800+taxes) compared to other hotels. Hotel room service (food) was great. All their signature dishes were delicious. Quantity was also big. Good, courteous staff. overall,a great stay.

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Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Oriental Residency 3*
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#30 Best Value Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 
Number of rooms
44

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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