We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 364 Mumbai (Bombay) hotels

Oritel Service Apartments

3.5 of 5 Hotel   |   Next to D-Mart, Chandivali Studio Road, Mumbai (Bombay) 400072, India
Hotel amenities
Save Saved
You added Oritel Service Apartments to your Saves list
Oritel Service Apartments
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #58 of 364 hotels in Mumbai (Bombay)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Bhavesh26 Mumbai (Bombay), India
  • Overview
  • Reviews (38)
  • Photos (82)
  • Amenities
  • Room tips (10)
  • More
Write a Review

38 people have reviewed this hotel

Traveler rating
    13
    18
    5
    1
    1
See reviews for
10
1
1
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 weeks ago

I have had multiple stays and events organized with Oritel Service Apartment in last two years, and every experience is better than the earlier. Oritel offers best of the facilities with great customer service to make us feel at home, which stands out exceptionally great as compared to its competitors in the segment. I am delighted to have super friendly... More

Was this review helpful? Yes
Lucknow, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 18, 2014

Stayed here for one week in April 2014. Extremely disappointed with the misleading customer service. I was told at the reception on one day that laundry was complimentary with my stay. On checkout, I was handed over a bill for laundry. The staff were rude and did not listen to me. Avoid at all costs.

Was this review helpful? Yes 2
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review

Dear Mr. Mudassar, Thanks for your valued response . As per my knowledge, you stayed twice with us for the month of march and even 1st to 5th April 2014. Surprise to seeing your review after one & half month and extremely apologize as you remember us for this misleading since one & half month then decided to give this... More

New Delhi
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 19, 2014

After the average customer service last time around; I was again booked for the same place through my company. Understanding my experience from previous stay customer service was much better than it was. Team made sure I face no issues what so ever and team was being trained to handle customers better in 1 months time. Especially a guy called... More

Was this review helpful? Yes
Delhi, Delhi, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 15, 2014 via mobile

I booked 1 bedroom apartment in Oritel from May 8-11,2014. For my Sujok Therapy Workshop via Agoda.co.in;got very good deal. Beautiful Reception/Lobby lift bit slow Rooms clean with all amenities plus small kitchenette included Fridge, Tea coffee maker. Drawing Room with 42 inches Lcd , 5 sitter Sofa with centre table, 1 round glass Dinning table with 2 chairs. This... More

Was this review helpful? Yes 1
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review

Respected Dr. Sharma, Greetings for the day! Sir, We spoke earlier when your booking done ! As General Manager , would really appreciate and value your feedback. Thanks for your appreciation towards our apartment hotel & our services. being in service apartment , we assure the guest daily requirements for short stays and long stays and accordingly well equipped room... More

1 review
5 of 5 stars Reviewed May 6, 2014

A warm welcome , the blue coloured natural lighting central atrium what more could I ask for to set the mood of my 110 guests who had come over to attend my brothers marriage ceremony lasting for 2 days (30 april 2014 to 2 may 2014). Located very close to powai lake , the service apartments are very clean and... More

Was this review helpful? Yes
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review

Thank you very much for your valuable Feedback , We always try to give our best services as each of our guest is important , valuable for us . Management understood need between corporate contracting and personalized events , these are two different things . We still learned something new in each of our event & incorporate ir in our... More

2 reviews
4 of 5 stars Reviewed April 25, 2014

For marriage of our daughter, we arranged accommodation for all our relatives at Oritel Service Apartments Chandivali. We had very good experience in respect of Quality of Service, Delicious Food and Friendly attitude of the Staff. The management exhibited a lot of flexibility in accommodating our specific requirements. I appreciate the good quality time Ms Madhavi, the General manager of... More

Was this review helpful? Yes
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review

Thank you very much Sir as your feedback is really valued for us. We always try to give our best services as each of our guest is important , valuable for us . Management understood need between corporate contracting and personalized events , these are two different things and Those moment has to be memorable for each of our guest... More

New Delhi
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 9, 2014

I stayed here for over 20 days last month; it is a good property. However customer management is pathetic. Some people sitting at the reception look extremely unhappy with there jobs and are very rude. They struggle with their processes in back office when to prepare a simple invoice takes couple of hours. Room service and food is good; rooms... More

Was this review helpful? Yes 3
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review

Dear sir, We value your feedback and recommendation, being general manager I must take this opportunity to show pride on my staff who are sometimes being stubborn for people who misuse or not following hotel policies mainly payments. They are trained for the same and they know their SOPs very well. Your comment about the staff is because they become... More

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014

During my business trip I stayed here for 5 months, I liked the service and the ambiance. The location is very mesmerizing with lot of greenery all around. Food quality is also very nice and the breakfast menu also gets changed very often, house keeping staff are very good and show a warm behavior towards guests. In future like to... More

Was this review helpful? Yes 1
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review

Dear Sir, Greetings of the day !! Thank you for choosing Oritel Service Apartments as a preferred hotel for your stay & very much thanks for your valued feedback. Hope you had a safe journey back and we are sure you must be back in action with work after the pleasant break here. Trust you had a wonderful time here... More

Bhopal, Madhya Pradesh, India
2 reviews
4 of 5 stars Reviewed September 27, 2013

I am staying in oritel now frequently. It gives me homely feeling while I stay over there. Rooms & everything are very clean. Staff is good in service. morning buffet breakfast is good, they change their menu daily. Thoughut breakfast is good, but I will suggest they should also add some more items in the menu.

Was this review helpful? Yes
OritelServiceApts, Manager at Oritel Service Apartments, responded to this review

Dear Sir, Greetings of the day !! Thank you for choosing Oritel Service Apartments as a preferred hotel for your stay & very much thanks for your valued feedback. Hope you had a safe journey back and we are sure you must be back in action with work after the pleasant break here. Trust you had a wonderful time here... More

Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

I stayed here for 3 nights this time. All their stuffs are very nice, friendly and helpful. Room and toilets were clean and beds were comfortable. clothes easily. Breakfast is Okay but the most important thing for us is their warm service. They change Indian dishes every day. Besides, there is a supermarket nearby which is very convenient and important.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review

Dear Sir, Greetings of the day !! Thank you for choosing Oritel Service Apartments as a preferred hotel for your stay & very much thanks for your valued feedback. Hope you had a safe journey back and we are sure you must be back in action with work after the pleasant break here. Trust you had a wonderful time here... More

Owners: What's your side of the story?
If you own or manage Oritel Service Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Oritel Service Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oritel Service Apartments

Address: Next to D-Mart, Chandivali Studio Road, Mumbai (Bombay) 400072, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Oritel Service Apartments 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Tingo, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Oritel Service Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

82 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (83)
Viewed
Dining (5)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (6)
Viewed
Bathroom (3)
Viewed
Room/suite (6)
Viewed
Other (49)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#13 Best Value Hotel in Mumbai (Bombay) #59 Business Hotel in Mumbai (Bombay)
Hotel Class
Official Description (provided by the hotel)
Oritel Service Apartments consists of well appointed, tastefully decorated, nicely equipped & fully furnished 75 rooms. The atmosphere is cool, calm; quiet ambiance is soothing with a view of the hill & greenery all around. The apartments Oritel consist of 1 BHK, 2 BHK, 3 BHK, & 4 BH & the apartments are available for long & short term duration at reasonable & attractive rates. In a compound of almost an acre with neatly laid out lawns, drive ways, parking, swimming pool, restaurant & health club, Oritel is an oasis in the urban locale of Mumbai. Our entire property is covered with WiFi (Chargeable) and provides facilities like the swimming pool, health club and indoor games. With a close proximity to key business centers like Hiranandani business park, Powai, Nesco Compounds (Bombay Exhibition center), MIDC and Vikroli Oritel could be your prime choice for accommodation. Best location for stay and venue combined for marriage, training, residential conference Interviews, Inductions and any other functions under one roof. Travel friendly as near to the International & domestic airport. We have special packages available for Corporate, weekends, group picnics and relocating families. It will be our pleasure to be associated with a company of your repute. Oritel Service Apartment is located at Chandivali, Andheri (East) within a close proximity to the Domestic Airport, Hiranandani gardens, Powai, Sakinaka & Ghatkopar & the international Airport is 3 KM away from the destination. ... more   less 
Number of rooms
63

See which rooms travelers prefer