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Hotel Crystal Palace

Metro Pole Cottage Estate, | Circular Road, near Lift, Shimla 171001, India
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1 room 1 guest
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Hotel Crystal Palace
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69 Reviews from our TripAdvisor Community

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Traveler rating
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    17
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    8
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16
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
  • All months
    (69)
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    (24)
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    (19)
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    (7)
  • Dec-Feb only
    (19)
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Mumbai (Bombay), India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotel just has the location advantage of being next to the lift which goes to mall road. I stayed there for 2 days in august but the rooms (superior) were stinking. Man at the reception was not at all friendly. Make sure you bargain well with the hotel coz its not worth the card rate.

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Rourkela, India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel in a group. The hotel is located in a good. The rooms were very pretty sloppy. One room they had provided a free upgrade, was good. We had to ask the management to change rooms to higher type. The reception starts to operate only after 8AM. Our experience wasn't exciting.

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Patna, India
1 review
1 of 5 stars Reviewed 3 weeks ago

To our surprise hotel crystal palace comes out a non value for money. rooms were pathetic. not worthy of its name. rooms offered were not at all of good quality, when contacted the person concerned, he agreed to change the same but again the stay was very combersome. they need to replan the whole system since hospitality business is now... More 

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Travelers are raving about these Shimla hotels

1 review
5 of 5 stars Reviewed July 19, 2015

Nice hotel services are really good.........rooms are clean and well furnished there bar restaurant inbuilt in the hotel only one major advantage hotel is near the tourism lift and the government car parking.Staff is polite and good.I will recommend this hotel to everyone going to shimla.3 star facilities provided by the hotel.I really enjoyed the stay and hope to visit... More 

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Bengaluru (Bangalore), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 18, 2015

Had to stay a night in Shimla on a Saturday during peak holiday season - didn't have much choice so booked whatever had a decent rating and was within my budget of about 3.5K. It was just an in-transit stay so was not looking for anything fancy. The hotel is located right next to where the lift for mall road... More 

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Gurgaon, India
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 11, 2015

we stayed there in the month of june 2015 hotel is not good, poor room service, but the behavior of the staff was good, restaurant was good, location is perfect, near to the lift. near to mall road..!!

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Jaipur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2015 via mobile

I planned my trip to shimla and manali. it was too much rush in shimla . We reached at evening. Luckly we got room in hotel crystal. Good staff and but restaurant and breakfast was not ready on time. Overall good stay.

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Gurgaon, India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2015

we stayed in this in mid of jun month and had a good experience in this hotel except few things which is clearly mentioned in all reviews of this hotel. Liked : just beside to taxi stand , 1.5 km from shimla railway station , beside to mall road lift , has seperate by walk way from mall road to... More 

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Chandigarh, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 16, 2015

Hotel rooms are not clean at all. Chairs are too dirty you can not even think to sit on that. Hotel manager is a cheater and total manner less. Unprofessional staff and hotel. Wastage of time and money .

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 13, 2015 via mobile

We stayed here from 15th may to 16th may . we booked the superior room and it was really clean. The food was really good and especially the coffee. The location is also good and the tearce view is also good

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