We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Crystal Palace

Metro Pole Cottage Estate, | Circular Road, near Lift, Shimla 171001, India
Hotel Crystal Palace
Write a Review

54 reviews from our community

Traveler rating
    17
    13
    12
    8
    4
See reviews for
22
15
Solo
0
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (54)
  • Mar-May only
    (22)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (19)
All months
Bareilly, India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Nice hotel, supportive staff, small but clean rooms much better than other budget hotels, it is located near the lift which makes it accessible to mall road. Restaurant is ok, not much of choice. However food quality is good. Hotel is value for money for the budget traveler.

Was this review helpful? Yes
New Delhi, India
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Nothing great. Located next to mall road lift. No parking. So people with car need to park in public parking for 200 per day. Big hassle. Pathetic room service. I think only 2 to 3 ppl are managing everything. Turnaround time for room service 45 minutes even if you just ask for a towel. Food is so so. May be... More 

Was this review helpful? Yes

Travelers are raving about these Shimla hotels

Kochi (Cochin), India
Contributor
20 reviews 20 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An above average hotel close to the tourist lift. Neat and clean premises and I liked the swing in the courtyard. Parking is really a problem here. You need to park your vehicle in some near by paid parking slots.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel is located in center of the city. From here Lift to the Mall road is very nearby. So close to shopping and all other needs. I stayed here with my family for 2 nights and 3 days. View from room 201 was good. Quality of room 3.5/5 - there was no heater. Food quality is good 3.5/5 Room... More 

Was this review helpful? Yes 1
Calcutta, West Bengal, India
Top Contributor
278 reviews 278 reviews
69 hotel reviews
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Before booking this hotel i was confused because i saw 2 different types of pictures of room... modern rooms n old rooms in different websites.... Actually they have 2 categories rooms excutive which is old and superior which is new n modern... All though size of the rooms are same.. A bit small... Try to go for superior one... Very... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have travelled on 12 April 2015 With my wife the property is good and it is near to Lift just close to Mall.Hospitality Of the hotel is excellent Specially Mr.Vinod has taken good care of us. I would like to thank him for the at most care he has taken and recommendation. It is lovely property with restaurants and... More 

Was this review helpful? Yes 3
New Delhi, India
Top Contributor
69 reviews 69 reviews
19 hotel reviews
221 helpful votes 221 helpful votes
3 of 5 stars Reviewed April 22, 2015

Plus points – (i) Located at main highway near the taxi stand (ii) Reasonable rates (iii) Food is delicious (iv) Lift for rooms on higher floors. Negatives – (i) No good views from the room. (ii) Limited space in rooms (iii) Noise from the highway.

Was this review helpful? Yes 4
Ahmedabad, India
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 14, 2015

we stayed 3 days in this hotel, Our stay was great. it is just right to mall road lift. service is good. cleanliness is little less except that, hotel is best in budget. staff is very friendly. i will recommend this hotel to all, whenever i will go to shimla, will select this hotel only

Was this review helpful? Yes 3
New Delhi, India
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

Our stay here was great. The service is exceptional. The staff is very courteous. Specially, Mr. Vinod Sharma at the front desk was very helpful. The location could not be better. A very good experience.

Was this review helpful? Yes 9
New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 16, 2015

Pros: The hotel staff was friendly and food was good too. The room had the basic necessities including television, proper lightning, geyser, clean washroom with a large mirror. The USP of this hotel is that it is located right next to the lift which takes you to the mall road with a 10Rs. ticket. The chairs and swing arranged in... More 

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
View from room (6)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities