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Hotel Crystal Palace

Metro Pole Cottage Estate, | Circular Road, near Lift, Shimla 171001, India
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Hotel Crystal Palace
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Ranked #33 of 98 Hotels in Shimla
A recent review
5 of 5 stars reviewed 1 week ago
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel services are really good.........rooms are clean and well furnished there bar restaurant inbuilt in the hotel only one major advantage hotel is near the tourism lift and the government car parking.Staff is polite and good.I will recommend this hotel to everyone going to shimla.3 star facilities provided by the hotel.I really enjoyed the stay and hope to visit... More 

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Bengaluru (Bangalore), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Had to stay a night in Shimla on a Saturday during peak holiday season - didn't have much choice so booked whatever had a decent rating and was within my budget of about 3.5K. It was just an in-transit stay so was not looking for anything fancy. The hotel is located right next to where the lift for mall road... More 

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Travelers are raving about these Shimla hotels

Gurgaon, India
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

we stayed there in the month of june 2015 hotel is not good, poor room service, but the behavior of the staff was good, restaurant was good, location is perfect, near to the lift. near to mall road..!!

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Jaipur, India
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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

I planned my trip to shimla and manali. it was too much rush in shimla . We reached at evening. Luckly we got room in hotel crystal. Good staff and but restaurant and breakfast was not ready on time. Overall good stay.

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Gurgaon, India
Level Contributor
11 reviews
3 of 5 stars Reviewed June 17, 2015

we stayed in this in mid of jun month and had a good experience in this hotel except few things which is clearly mentioned in all reviews of this hotel. Liked : just beside to taxi stand , 1.5 km from shimla railway station , beside to mall road lift , has seperate by walk way from mall road to... More 

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Chandigarh, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 16, 2015

Hotel rooms are not clean at all. Chairs are too dirty you can not even think to sit on that. Hotel manager is a cheater and total manner less. Unprofessional staff and hotel. Wastage of time and money .

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 13, 2015 via mobile

We stayed here from 15th may to 16th may . we booked the superior room and it was really clean. The food was really good and especially the coffee. The location is also good and the tearce view is also good

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1 review
1 of 5 stars Reviewed June 7, 2015

We stayed in hotel for 3 days....30 may to 1 june ...we booked dis hotel for its location...after reading reviews on trip adviser...dis is pathetic hotel....as we reach hotel we ordered tea...which comes after 2 hours...n as we move to hotel restaurant dey denied to served..n we book superior room n dey give us executive room dan after lot of... More 

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Chinsurah, West Bengal, India
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed here from 23rd - 26th May. Our experience is very very. The location is good. One can access Mall Road via Lift. Rooms were clean, so it the hotel. One can get a beautiful view of Shimla from the terrace. I recommend it to other travellers.

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Vadodara, Gujarat, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 2, 2015

I stayed here with my family from 15th to 17th May 2015. The hotel staffs were well behaved. The hotel has a very good restaurant. The location is just beside the Lift & mall can be easily accessible.

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