We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Crystal Palace

Metro Pole Cottage Estate, | Circular Road, near Lift, Shimla 171001, India
Hotel amenities
Hotel Crystal Palace
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #32 of 98 Hotels in Shimla
A recent review
4 of 5 stars reviewed 1 week ago
lohana Jaipur, India
Add Photo Write a Review

63 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    18
    17
    13
    8
    7
See reviews for
29
16
Solo
0
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (24)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (19)
All months
Jaipur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I planned my trip to shimla and manali. it was too much rush in shimla . We reached at evening. Luckly we got room in hotel crystal. Good staff and but restaurant and breakfast was not ready on time. Overall good stay.

Was this review helpful? Yes 1
Gurgaon, India
Level Contributor
11 reviews
3 of 5 stars Reviewed 2 weeks ago

we stayed in this in mid of jun month and had a good experience in this hotel except few things which is clearly mentioned in all reviews of this hotel. Liked : just beside to taxi stand , 1.5 km from shimla railway station , beside to mall road lift , has seperate by walk way from mall road to... More 

Was this review helpful? Yes
Chandigarh, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel rooms are not clean at all. Chairs are too dirty you can not even think to sit on that. Hotel manager is a cheater and total manner less. Unprofessional staff and hotel. Wastage of time and money .

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3

Travelers are raving about these Shimla hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here from 15th may to 16th may . we booked the superior room and it was really clean. The food was really good and especially the coffee. The location is also good and the tearce view is also good

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed in hotel for 3 days....30 may to 1 june ...we booked dis hotel for its location...after reading reviews on trip adviser...dis is pathetic hotel....as we reach hotel we ordered tea...which comes after 2 hours...n as we move to hotel restaurant dey denied to served..n we book superior room n dey give us executive room dan after lot of... More 

Was this review helpful? Yes
Chinsurah, West Bengal, India
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here from 23rd - 26th May. Our experience is very very. The location is good. One can access Mall Road via Lift. Rooms were clean, so it the hotel. One can get a beautiful view of Shimla from the terrace. I recommend it to other travellers.

Was this review helpful? Yes
Vadodara, Gujarat, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my family from 15th to 17th May 2015. The hotel staffs were well behaved. The hotel has a very good restaurant. The location is just beside the Lift & mall can be easily accessible.

Was this review helpful? Yes
Jalandhar, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

nice hotel to stay in simla as it is very close to lift. food is also good but slightly expensive . parking in not available at the hotel but paid parking is very close to it. i highly recommend this hotel

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed May 28, 2015

i did booking from goibibo for 3k for superior room. this is worst hotel in shimla. i had to checkout in 2 days although i had booking for 3 night. this hotel is phathetic. they and goibibo will cheat you. they sell rooms on half the rate to walking customers. they put wrong photos on internet and goibibo site to... More 

Was this review helpful? Yes
Bareilly, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

Nice hotel, supportive staff, small but clean rooms much better than other budget hotels, it is located near the lift which makes it accessible to mall road. Restaurant is ok, not much of choice. However food quality is good. Hotel is value for money for the budget traveler.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Hotel & grounds (5)
Viewed
View from room (6)
Viewed
Room/suite (6)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay