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Hotel Crystal Palace

Metro Pole Cottage Estate, | Circular Road, near Lift, Shimla 171001, India
Hotel Crystal Palace
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46 reviews from our community

Traveler rating
    15
    11
    9
    7
    4
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20
11
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Delhi, India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay here was great. The service is exceptional. The staff is very courteous. Specially, Mr. Vinod Sharma at the front desk was very helpful. The location could not be better. A very good experience.

Was this review helpful? Yes 4
New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: The hotel staff was friendly and food was good too. The room had the basic necessities including television, proper lightning, geyser, clean washroom with a large mirror. The USP of this hotel is that it is located right next to the lift which takes you to the mall road with a 10Rs. ticket. The chairs and swing arranged in... More 

Was this review helpful? Yes 2
Noida, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed at this place for 2 days in Feb 2015. Accessibility is fine... right next to the lift. The rooms lack a view but were fine/decent. The food and room service is very good. Spent most of the time sight seeing and on the mall road so nothing much more to say.

Was this review helpful? Yes 5
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Xcllnt hotel at prime location only 2 mins from the lift to the mall .. Friendly and helpfull staff .. clean n tidy room n bathroom... tasty food promt service. The hotel also arranged taxi for sight seeing in a very cheap rate. A very nice hotel at this price... good value dor money

Was this review helpful? Yes 5
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well, I visited Shimla on Feb 2015 and had stayed in Hotel Crystal Palace for 2 nights, all I can say was beautiful hotel located beside the tourism lift. Hotel is well maintained, the staff is really good and always willing to help!!! The food in the restaurant was good and price was also nominal!!! The lift operates till 9... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This is located beautifully but the overall things about hotel is when we do not have availability you have no choice to go for this. This will suit your pocket but cleanliness is not well managed. This is just a cheap category hotel not to celebrate any occasions here

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2015

They won't clean the rooms.they change us for room heater also with is not good at all.the coffee is too much costly....hotel managment plz make good heater and clean the room regularly ............................................

Was this review helpful? Yes 2
Chandigarh
Contributor
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 9, 2015

Hotel is only 2 min away from Lift with following pros and cons: 1. Hotel is located on the road near to mall and every time you want to go to mall road you have to purchase tickets for lift. 2. Some rooms are good and very well maintained and some are in really bad shape. 3. Restaurant is very... More 

Was this review helpful? Yes 2
National Capital Territory of Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

Excellent stay hotel managements is very friendly and they are very helpful. we reached in early morning of jan 17th but they didnt say any single world and give room with out any etra charge. they have helped us for taxi facility also. very help ful.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
chandigarh
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2015

I stayed in this hotel and the experience was amazing.Hotel is easily accessible and very near to Mall road. Staff was very courteous. The food was amazing and I never had such a tasty food in any hotel in my life. If i will visit shimla again I will stay in this hotel again.Thanks Crystal palace for making my Shimla... More 

Was this review helpful? Yes 1
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