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Hotel Willow Banks

The Mall, Shimla 171001, India
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Best prices for: 1 room 1 guest
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Hotel Willow Banks
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Hotel Willow Banks
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307 reviews from our community

Traveler rating
    75
    154
    60
    8
    10
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129
109
9
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
123 reviews 123 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed there for three days and had a pleasant experience. The room is spacious and the bathroom is clean. The cupboard is large and there is a safe. The WiFi is free but it is not working properly. The breakfast is too simple and unappetizing. The staff are polite. I tried the spa and the service and prices were... More 

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Jalandhar, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is a comfortable place to stay on the Mall road just 2 min walk from the tourism lift.The restaurant was good and buffet breakfast had a good variety.The only negative thing was the poor wi fi....could not connect to it the whole duration of my stay there.Other than that a good relaxing place to stay...

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Vadodara, India
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel was good. Food was also very good. Near to Mall Road and Tourism Lift. View from Restaurant is too good at night. Hotel Staff was so coperative. Hotel Room, Bathroom and even lobby and common utility was neat and clean.

Was this review helpful? Yes 1
Mauritius
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is excellent, very near to the market, easy to reach and the pub & spa next to it. The rooms were clean with a balcony and all basic things were there. WiFi facility in the room was definitely a big hit!!

Was this review helpful? Yes 1
Amritsar, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best thing about the hotel is that it is located at Mall very near to the market, easy to reach. Other good things are its good food, cleanliness, cooperative staff, good rooms with balcony, WiFi facility.

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in May 2015. We were 9 people including 3 kids. Hotel rooms are good but amenities are really poor. All Fans were not working in either of three rooms. After complaint , they provided floor stand fans which again occupied space of cozy room. Further, in one of room shower panel was faulty ... Wifi... More 

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Gurgaon, India
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Hotel seemed quite new. The rooms are pretty large, well furnished, with a bath tub and 24 hours hot water. There is only one functional restaurant with a limited menu and slow service. Room service is efficient. Friendly staff. Nothing great in the view from the balcony of the room.

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the best 4 star hotels I've travelled during my visits to certain areas in India. The view from the room is stunning. Rooms are very spacious and clean. Friendly and helpful staff, anything you need, they would try their best to help. We walked around for hours until we found this place, which we right away thought was... More 

Was this review helpful? Yes 3
Vasai, Maharashtra, India
Top Contributor
64 reviews 64 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Willow banks is a property which is fairly new, built as an extension to the original colonial place. The rooms are pretty large, well furnished, with a bath tub and 24 hours hot water. There is only one functional restaurant with a limited menu, but the food is good, service very slow ( we Mumbaikars are used to quick services... More 

Was this review helpful? Yes 3
Patiala, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

it is a very good place to stay as it is near the lift, prices are economical , good amenities, multiple restaurants are around the corner and landmarks are also not too far.. So, it's a perfect hotel if you are travelling with family..

Was this review helpful? Yes 2
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