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Hotel Willow Banks

The Mall, Shimla 171001, India
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1 room 1 guest
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322 Reviews from our TripAdvisor Community

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Traveler rating
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    164
    61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A nice maintained hotel on the mall road. Good restaurant. The best part was the open air cafe facing hills. Only thing I feel is that its little on the higher side. Disadvantage is that it does not have parking and finding parking in Shimla in peak season is very difficult. Still for its location,service and cafe I recommend this... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good services and staff is very helpful. Overall good servies rooms was clean snd hygienic food was also good and fresh i want prefer to stay in this hotel every time. In washroom cold and hot water available for bath .room was was airconditioning

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a very nicely located hotel just 100 metres away from the Lift on the mall road. The interiors are wood finished and feels nice during winter. The hotel provides heater if asked for. The hotel has a spa and bar facilities which is worth a visit.

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New Delhi, India
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Willow Banks is a place which my sister and her family frequent maybe their best patrons ;) The hotel is comfort both rooms as well as location wise. The walk to the mall or the next door chai stall was easy. The balcony from 302-305 gave a super view of the clutter the Queen of the Hills has become.... More 

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New Delhi, India
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice hotel to stay, its right on the mall road, one take the lift to mall road and then its 2 minutes walk from there, check in was quick..rooms are huge but with old construction, in room dining service is quick, food was ok, breakfast in the morning was a la carte.

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Chandigarh, India
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the best hotels in Shimla is Willow banks. It has the best location on the mall road (close to the main attraction of the city). Rooms are spacious and well furnished. One of the star attraction of this hotel is Kerala massage. Quality and quantity of food was awesome. Restaurant has its own special ambiance. Overall it was... More 

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Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

We stayed in the hotel in the last week of June. Rooms are spacious and well maintained. Food is excellent, but order only Indian cuisine. Others are not upto the mark. They have a travel desk which will help you to go around Shimla, though they charge a bit more than usual taxi fares. The drivers they provide are very... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

Excellent stay,good location close to lift and on Mall Road,food awesome and staff is courteous,breakfast is delicious,we stayed three nights from 16th July 2015 to 19 th July ..............but Wi-Fi should be improved......................

Was this review helpful? Yes 1
Dehradun, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

Excellent hospitality!! Your wish will be their command!! Great location, delicious food, courteous staff and adjacent to Shimla Cafe. Nothing more to ask for !! Right from the moment we stepped in to our check out it was all smiles for us. The only hitch was the wifi which couldn't reach the room. But I believe them it could be... More 

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 30, 2015

We went for a 2 night stay here on our visit to Shimla. Pros: 1. It does have a good location, at one end of the Mall road, a very short walk from the Tourist Lift, where you can park your car below in the parking, as cars are not allowed on the Mall Road. 2. The rooms are sufficiently... More 

Was this review helpful? Yes 4
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