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Hotel Willow Banks

3.5 of 5 The Mall, Shimla 171001, India
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Hotel Willow Banks
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255 reviews from our community

Traveler rating
    63
    130
    46
    8
    8
See reviews for
104
94
8
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra, Australia
Top Contributor
193 reviews 193 reviews
109 hotel reviews
200 helpful votes 200 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I chose this hotel for its location on the mall. I had a large room (no. 203) with a small balcony and view of the town and mountains. The bed was quite comfortable and had good reading lights, there was a safe and TV and the room was clean. The water did run hot eventually, but a lot is wasted... More 

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1 review
3 of 5 stars Reviewed 1 week ago

Hi We shifted from club Mahendra to willow banks as it is on mall road. Location excellent, room good- very big, facilities average to below average. We visited in December and we had to request for centralised heater and hot water. The heater was on for just sometime and we were provided with 2 individual heaters. Food because of earlier... More 

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Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Strategically located as the lift ( paid service ) which takes you to the mall road is located right below the hotel - which also happens to be the parking area. The rooms are very spacious - lobby attached , with a great view of the city. Room service is also good, with very helpful staff who helped us get... More 

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Elton, Peterborough
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recommended to stay here by a friend, mainly for the location, which is great, at the lower end of the Mall. Reasonably quiet with friendly staff but place a bit tired needs a make over and some TLC. I had an upper room overlooking the road, quirky electrics and shower that needed plunger holding out to make work. Free WiFi... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

very good hotel, on mail heart of city, lift area, govt lift id there, shopping area is also very near, hotel is on best location and very good hotel, specious rooms, very good food, staff is also very decent , free internet for you all, very good hotel must say

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New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2014

I stayed there for 1 Night/2 Days. Hotel is quite big and appropriately located at the mall road. The rooms/suites are new, quite spacious and furniture is also good. The bathroom is also quite big and clean. The staff was helpful and services are fast. It was great hospitality. However, the food we order was above average but not very... More 

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New Delhi, India
Senior Reviewer
7 reviews 7 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2014

One can find many decent hotels right at the mall ranging from Clarkes to Willow Banks to Combemere. In our last trip we stayed at Clarkes and the experience was expensive though good. This time around, we chose Willow Banks as we had our 17 month old daughter accompanying us and the priority was that the property should be right... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014 via mobile

I have just been there and was a very comfortable stay at the hotel Willow Banks. The hotel is right there on the mall road and equidistant from the high court parking and shimla lift. The rooms are spacious, the services are quick. I would like to mention that Mr. Sanjay and Mr. Deep had been a great support in... More 

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Bengaluru (Bangalore), India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

I booked the hotel through "Make my Trip" as the hotel had a good rating. Going by the ratings, I followed my gut feel and went ahead and booked the hotel.. It was a mind blowing experience to say the least- I felt at home!!!! The staff were very cordial, polite and served us very efficiently.. I would also like... More 

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Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2014

We have stayed there in room no. 1001 and 1002. What I liked most about the hotel is the view from room. You can have a great panoramic view of Shimla from balcony. Nice adequately big rooms, very neat and clean bathroom decorated with bathtub, hair drier etc., excellent room service. We also liked the restaurant very much... quality of... More 

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Additional Information about Hotel Willow Banks

Address: The Mall, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Willow Banks 3.5*
Number of rooms: 45
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#5 Spa Hotel in Shimla
#9 Family Hotel in Shimla

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