We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Willow Banks

The Mall, Shimla 171001, India
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Willow Banks
Professional photos View all
Browse nearby
Hotel Willow Banks
Add Photo Write a Review

313 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    77
    157
    61
    8
    10
See reviews for
132
110
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
  • All months
    (313)
  • Mar-May only
    (90)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (91)
All months
New Delhi, India
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We went for a 2 night stay here on our visit to Shimla. Pros: 1. It does have a good location, at one end of the Mall road, a very short walk from the Tourist Lift, where you can park your car below in the parking, as cars are not allowed on the Mall Road. 2. The rooms are sufficiently... More 

Was this review helpful? Yes 1
Noida, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated on Mall road which is good .Its well maintained with good hospitality.We booked the Premium room and view from our balcony was amazing.Rooms are big, Well kept and toilets are clean. They offer amazing Breakfast with many options ...The best part is they have cafe outside there hotel which gives you some tasty Italian food and... More 

Was this review helpful? Yes 2
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have been staying at Willow Banks for the last 6 years. The standards have been maintained. Good spread of breakfast. Staff is courteous and the rooms are comfortable and clean. The rooms are wifi enabled as well. A good place for a family.

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My stay at willow banks in april was good. Its 2 mins walk from the mall.Foox is excellent.I liked the fush and chips.Breakfast spread was also good.simple but wholesome and tasty.staff was good.rooms were good but we did not get the valley facing room.apart from tgat our stay was pleasant

Was this review helpful? Yes
Wakefield, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although a great location with average rooms and services, the 2 men on the front desk really were extremely unhelpful.They never seemed to have time to deal with our queries, whether exchanging currency, organizing wi-fi or booking taxis.Perhaps a training course is in order?

Was this review helpful? Yes
Charleston, SC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Hotel Willow Banks in May, so it was the most expensive time to go. Room was expensive due to high season and location. The room was very nice, but the bathroom had some issues. Toilet paper holder falling off the wall and the shower did not work properly. Also, I went out for dinner, and when I... More 

Was this review helpful? Yes 1
India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in Willow banks for a couple of nights and will definitely recommend this property. The property is bang on the mall road which makes the location very special. The stay right from the room choice to the response from the reception, housekeeping, room service was just excellent. Mr. Sharma and the other staff at the reception were very... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed May 28, 2015

I stayed there for three days and had a pleasant experience. The room is spacious and the bathroom is clean. The cupboard is large and there is a safe. The WiFi is free but it is not working properly. The breakfast is too simple and unappetizing. The staff are polite. I tried the spa and the service and prices were... More 

Was this review helpful? Yes 1
Jalandhar, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015

The hotel is a comfortable place to stay on the Mall road just 2 min walk from the tourism lift.The restaurant was good and buffet breakfast had a good variety.The only negative thing was the poor wi fi....could not connect to it the whole duration of my stay there.Other than that a good relaxing place to stay...

Was this review helpful? Yes 1
Vadodara, India
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 21, 2015

The Hotel was good. Food was also very good. Near to Mall Road and Tourism Lift. View from Restaurant is too good at night. Hotel Staff was so coperative. Hotel Room, Bathroom and even lobby and common utility was neat and clean.

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

126 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Bathroom (4)
Viewed
View from room (13)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (21)
Viewed
Dining (7)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
View from room (2)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay