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Hotel Willow Banks

The Mall, Shimla 171001, India
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Hotel Willow Banks
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Hotel Willow Banks
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290 reviews from our community

Traveler rating
    73
    144
    55
    8
    10
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119
106
8
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai, Maharashtra, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights in Mar'15. Hotel is excellent and location is perfect. It is at the heart of Mall Road. Rooms are spacious and clean. Food is awesome. Staff are very courteous and helpful. Since Hotel is situated in Mall road, no vehicles are allowed in that road which also makes place pollution and noise free.

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London
Contributor
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely big room and bathroom. Right on the main drag in Shimla, a few metres from the tourist lift. Restaurant and bar average, but spa exceptional (Jenny is small but a powerful masseurse). Staff very helpful, especially when it comes to porters in the snow!

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Lincoln, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights as part of a tour. Quite steep walk to get up to hotel as no vehicles allowed on The Mall. Hotel currently making improvements to add outside restaurant and bar. Staff helpful and room was large and comfortable with an effective heating system as was cold at night. Also was very clean though couldn't get shower... More 

Was this review helpful? Yes 3
mumbai
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in the second week of january. The best part about the place is its location. Its on the mall road. 2mins walk from the lift. The exterior of the hotel is really nice. Rooms are comfy. Nothing extra ordinary but neat and clean. The view from the terrace of the hotel is amazing, on one side u... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The best hotel in its class in shimla, the rooms are fine and the overall appeal of the hotel is good. Probably the best mid-level hotel available in shimla. The food was descent and the room was very spacious.

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Senior Contributor
40 reviews 40 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed during peek season in May with family for 3 nights. The hotel is right at the beginning of famous mall road and has been maintained decently. The breakfast and lunch has a good spread with adequate vegetarian option. The rooms are bigger enough though a bit old. However I felt that the property is over priced and nit worth... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Average hotel, overpriced, good location, bad food. There are better options available if location is not the primary criteria. Don't try their restraurant, even the breakfast. The choices are very limited, food is tasteless, cold and only one attendent

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New Delhi, India
Top Contributor
63 reviews 63 reviews
10 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay at Willow Banks. Following are the plus points: - On Mall Road - Close to a lot of restaurants - Close to the Tourism Lift - Lift inside the Hotel itself - Prompt service - Hassle free Check in and check out - Courteous and Efficient Staff - Rooms centrally heated - 24 hrs warm... More 

Was this review helpful? Yes 3
Karnal, Haryana, India
Top Contributor
73 reviews 73 reviews
23 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is very good, it is on prime location @Mall Road ,Service is good, Room Is Spacious,The food in the hotel restrauant is quite delicious served well in both Veg & Non Veg. There is a well system in place for both Hot/Clold wate,Staff Is Polite & courteous,At last Perfect place to Stay in Shimla....

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Cheltenham, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in Feb 2015 as part of On the Go Tours. Pleasantly surprised, location and rooms were very good. Room was large, clean and had free Wifi. Good toiletries too were provided as were decent towels and a full sized bath. Staff helpful and the restaurant was above average with a large choice and fair prices. Breakfast choice was good... More 

Was this review helpful? Yes 1
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