We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Willow Banks

3.5 of 5
The Mall, Shimla 171001, India
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Willow Banks
Professional photos View all
Browse nearby
Hotel Willow Banks
Write a Review

294 reviews from our community

Traveler rating
    73
    147
    56
    8
    10
See reviews for
121
107
8
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (77)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (91)
All months
New Delhi
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is good however over priced as per amenities available. There are much better options available in same or much lower price. Also in name of Valley view rooms for Super Deluxe Category virtually no view is available. U should see better options elsewhere. However staff is good and helpful and very welcoming.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros- 1. Perfect location. Very short walk from lift. 2. Very warm and hospitable staff 3. Good food (breakfast spread was limited but decent. In room dining was amazing) 4. Easycheck in and check out 5. The room was very spacious Cons- 1. No personal parking (its located on mall road so.. we knew about that) 2. Very cramped balcony... More 

Was this review helpful? Yes 2
Mumbai
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good place to stay....clean and organized....plus point in Living there is that it is close to the mall road...the food is good and staff is cooperative.................I would recommend to everyone.....iys a wonderful hotel and some antique itens are also there... ........ .........

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
Mumbai, Maharashtra, India
Contributor
11 reviews 11 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights in Mar'15. Hotel is excellent and location is perfect. It is at the heart of Mall Road. Rooms are spacious and clean. Food is awesome. Staff are very courteous and helpful. Since Hotel is situated in Mall road, no vehicles are allowed in that road which also makes place pollution and noise free.

Was this review helpful? Yes 5
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Hotel Willow Banks for 2 nights a couple of weeks back, and were overall, pleased with our stay. Hotel Marina was sold out hence, i chose this from other options available. We stayed with our 2 yr old son. 1. Terrific Location - the hotel is on the Mall, and hence, various shopping/eating places are within a... More 

Was this review helpful? Yes 3
London
Contributor
14 reviews 14 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely big room and bathroom. Right on the main drag in Shimla, a few metres from the tourist lift. Restaurant and bar average, but spa exceptional (Jenny is small but a powerful masseurse). Staff very helpful, especially when it comes to porters in the snow!

Was this review helpful? Yes 3
Lincoln, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights as part of a tour. Quite steep walk to get up to hotel as no vehicles allowed on The Mall. Hotel currently making improvements to add outside restaurant and bar. Staff helpful and room was large and comfortable with an effective heating system as was cold at night. Also was very clean though couldn't get shower... More 

Was this review helpful? Yes 4
mumbai
Contributor
19 reviews 19 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in the second week of january. The best part about the place is its location. Its on the mall road. 2mins walk from the lift. The exterior of the hotel is really nice. Rooms are comfy. Nothing extra ordinary but neat and clean. The view from the terrace of the hotel is amazing, on one side u... More 

Was this review helpful? Yes 3
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best hotel in its class in shimla, the rooms are fine and the overall appeal of the hotel is good. Probably the best mid-level hotel available in shimla. The food was descent and the room was very spacious.

Was this review helpful? Yes 3
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed during peek season in May with family for 3 nights. The hotel is right at the beginning of famous mall road and has been maintained decently. The breakfast and lunch has a good spread with adequate vegetarian option. The rooms are bigger enough though a bit old. However I felt that the property is over priced and nit worth... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

126 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
View from room (13)
Viewed
Bathroom (4)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (21)
Viewed
Dining (7)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
View from room (2)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question