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All 95 Shimla hotels

Hotel Surya

2.5 of 5 Hotel   |   Circular Road, Near Victory Tunnel | Himachal Pradesh, Shimla 171003, India
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38%
Ranked #49 of 95 hotels in Shimla
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  • Reviews (111)
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111 people have reviewed this hotel

Traveler rating
    11
    25
    29
    15
    31
See reviews for
46
40
1
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was good. Location was good. Room service was excellent. Parking was also available. Connectivity to Mall road was very good. Morning breakfast buffet was outstanding! Would recommend this hotel. Only two minor issues: A bit costly and no wi-fi.

Review collected in partnership with this hotel

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Faridabad, India
1 review
1 of 5 stars Reviewed 1 week ago

I booked 2 rooms. Cons: 1. No hot water supply. 2. Room service totally waste. We didn't get what we asked for until we called up 10 times. 3. Food is OK. 4. Breakfast is not served on time. 5. Reception Manager behaviour not what is expected. 6. Extensions are not working. 7. Drinking water and Tea/Coffee not served until... More

Was this review helpful? Yes
Imphal
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The saidHotel Surya Circular Road, Near Victory Tunnel | Himachal Pradesh, Shimla 171003, India is located at a very nice roadside of Shimla City and rate also quite reasonable and scenic beauty is very attrective particularly at the dawn and dusk. Jotendro

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Management response:

Dear Sir, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us . Thank you for aprreciating our good location on the main road . Its a pleasure to learn that you enjoyed the scenic beauty from our rooms and roof top restaurant. We welcome you again in the near future. Thanks again... More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Worst service from the hotel staff. During my stay, I was promised 24 hour hot and cold water. But there was no water in the bathroom on the next morning. The phone in the room was not working and we need to go to the next room to call reception or house keeping. Phone came into working condition on the... More

Was this review helpful? Yes
Management response:

Dear Sir, Thanks for your feedback. We extremely apologize for the discomfort caused to you during your stay with us . Phone services were out of order on the day of your stay due to installation of a new exchange system. We certainly agree to the fact that hill stations have acute water shortage but we have our own water... More

New Delhi, India
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked Family suite in Surya. As i was tolled there would two wash room, separate LCD, king sized bed room for us and for our children. it was exactly like that. If you want to stay with your children and also want some privacy then there Family suite is first and last choice. Hotel is very easy to access... More

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Management response:

Dear Sir, Thank you for your valuable feedback. We are very happy to hear that you enjoyed your stay with us in our newly renovated Super deluxe family suits with partition and 2 washrooms. Thank you for appreciating our good location on the main road and connectivity to the Mall Road. We are happy that you enjoyed our food and... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It is one of the best properties located very nearby to the Railway Station and Mall Road. My stay with friends was a never to be forgotten experience. The Rooms & the food is very nice. It is a total value for money fit if you are looking for a longer vacation.

Was this review helpful? Yes 1
Management response:

Dear Sir Greetings of the day for Hotel Surya Shimla....! We are very glad to know that you and your friends enjoyed our hospitality. We are also thankful to you for sharing your experience. In Surya Shimla we are always to satisfy your needs. We are always ready to customize our services to make you happy. Visit us again. Thanks... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a great time at the charming and well located Hotel Surya! The rooms are very comfortable, good food and the staff happy to help. We had a very memorable time and look forward to returning there sometime soon.

Was this review helpful? Yes
Management response:

Dear Sir Greetings of the day................ Thanks for your visiting us. We are very thankful to you for writing your experience with our hospitality. Your feedback will motivate our staff. We are in the process to customize our services to deliver better. We welcome you for your next trip. Thanks n Regards Team Hotel Surya Shimla More

Amritsar, India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel Surya is good hotel but staff is money minded.We travel in July 2014.Room are good but not spacious you can't put the extra bed.Charges is very high.According to this hotel 2000-2400 is enough with breakfast only.This hotel needs improvement.Not maintained.This is located near railway station 15 min. walk distance from Mall Road.

Was this review helpful? Yes 2
Management response:

Dear Sir, Thanks for your valuable feedback. We are very happy to hear that you enjoyed your stay with us . It feels happy to learn that you have appreciated our central location in the city and our connectivity to the Mall Road. We would like to inform you that we have 5 different category of rooms which vary in... More

Noida, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

My friend , Kunal proposed me for this hotel in shimla & i must say awesum service by hotel , I will sure come again next year !!! All rooms view is quite good & internal staff are good & provide us the service very fast

Was this review helpful? Yes 1
Management response:

Dear Sir, Thanks for your valuable feedback. We are very happy to hear that you enjoyed your stay with us . The staff members are certainly encouraged by your words of appreciation of their good service. Thanks again . We warmly welcome you again whenever you make a trio to our city Team Hotel Surya Shimla More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We were here as a family, intending to just Chill after an exhausting 6 months of work. This place was so perfect. The location is so good, mall road shopping area is just a few stairs away.Great staff and fantastic service. Of course it helped that we were here post the holiday time. Would definitely love to return to Shimla... More

Was this review helpful? Yes 1
Management response:

Dear Sir, Thanks for your valuable feedback. We are very happy to hear that you enjoyed your stay with us . It feels happy to learn that you have appreciated our central location in the city and our connectivity to the Mall Road. The staff members are certainly encouraged by your words of appreciation of their good service. Thanks again... More

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Additional Information about Hotel Surya

Address: Circular Road, Near Victory Tunnel | Himachal Pradesh, Shimla 171003, India
Location: India > Himachal Pradesh > Shimla
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Surya 2.5*
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Also Known As:
Surya Hotel Shimla

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Amenities

Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Located on circular Road, and connected to Mall Road (5-10 minutes walk) by Hotel's own elevators. The hotel has 60 elegantly designed guest rooms including Deluxe Rooms, Luxury Room, Honeymoon suites, Executive Suites and Super Deluxe Family Suites. We offer most modern guest amenities, which include in room Tea / Coffee Maker, Digital Cable , WIFI Internet connectivity, CCTV at reception, Travel desk, In-house laundry service and doctor on call.Delicious dining options at ‘’ 180 Degree Roof Top - a multi cuisine Restaurant’ that will satisfy your taste buds. - From an appetizing breakfast to light snacks and sumptuous dinners. When it comes to planning meetings and events, the hotels experience will ensure your function is flawless. It can cater 15 persons conferencing to 250 persons banqueting. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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