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All 95 Shimla hotels

Hotel Surya

2.5 of 5 Hotel   |   Circular Road, Near Victory Tunnel | Himachal Pradesh, Shimla 171003, India
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Hotel Surya
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36%
Ranked #64 of 95 hotels in Shimla
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97 people have reviewed this hotel

Traveler rating
    7
    21
    28
    13
    28
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
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  • Any
English first
Leicester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We stayed one night in this hotel and it was an awful experience! The bed sheets were stained, smelly and dirty. There was no hot water to the shower, no toilet paper in the bathroom and the general cleanliness was appalling. We had a restless nights sleep and couldn't wait to leave. Avoid this hotel at all costs!!!!!

Was this review helpful? Yes
Dehradun, India
1 review
1 of 5 stars Reviewed February 23, 2014 via mobile

No power back up No water No proper room service. Untidy rooms I irresponsible staff and management. Fake pricing and provide fake agents for city tours trip advisor is big company you must check the status of hotels before offering a star rating or place in your website. You must take care of that so that the client will not... More

Was this review helpful? Yes
Management response:

Dear sir, Thanks for your feedback. We apologise for the discomfort caused to you during your stay. Water shortage is one of the biggest problems in the city but we would like to inform you that we have our own boring of water. We are working on getting the power back up facility and soon should have the same. The... More

Ghaziabad, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 21, 2014

It was a good hotel. Buffet was great. Has old and new wing. New wing is better. Close to mall road. Worth visiting again. Thanks. Food was great. Bathrooms could be better . Kid friendly. Hygiene was good. Parking constraints

Was this review helpful? Yes 1
Management response:

Dear Sir Greetings form Hotel Surya Shimla............................ Thanks for visiting us. Thanks for writing us. Your feedback and experience will help other visitors to find suitable destination in Shimla. Visit us again Thanks N Regards Team Hotel Surya Shimla. More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

We travelled to Shimla during Feb 14th till Feb 17th 2014.We booked a Deluxe room at Hotel Surya.This is a 'Value for Money' hotel due to several reasons: 1.The location is good.Mall Road shopping area is just a few stairs away. 2.Hotel has its own parking and is easily accessible by vehicles which is a great convenience as you don't... More

Was this review helpful? Yes 1
Management response:

Dear Sir, Thanks for your valuable feedback. We are very happy to read your review regarding our well located hotel in the heart of the city with adequate parking and close proximity to the Mall road. Thank you for appreciating our staff. Your feedback would be a good source of encouragement for them. Our rooftop restaurant definitely is a good... More

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 3, 2014

Very good location and better priced compared to others. 3 star rating describes it aptly. you can walk down to mall road. carry your own toiletries and towel. insist on a valley view room as other rooms are not so well maintained.

Was this review helpful? Yes 2
Management response:

Dear Mr.Joshi, Thanks for your valuable feedback. We are happy to learn that you enjoyed our good location and our close connectivity to the Mall road. Regarding the toiletries and the towels we are working on the same and shall definitely improve the same. We welcome you again in the near future, Thanks n regards Team Hotel Surya More

Noida, India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

Its a good experience both by the ambience of the hotel & timimg of our visit. Food, especially kadai paneer is really amazing. roof top 180deg restaurant is itself is a view point, Hotel is walkable from volvo stand.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Management response:

Dear Sir Greetings from Hotel Surya Shimla........ Thanks for visiting us and writing us. Your feedback will help other traveler to find a suitable and best Hotel in Shimla. Also thanks for your feedback to Surya Uday Holidays. Visit Us again. Thanks Team Hotel Surya Shimla More

New Delhi, India
Top Contributor
72 reviews 72 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 28, 2014

I went back to Hotel surya again after a few years and it was a treat as usual . Rooms are available for various budgets , but the best are the newly renovated deluxe rooms. To state the positives : - Great location , close to victory tunnel and walking to the mall - Wifi in all rooms - 24... More

Was this review helpful? Yes 2
Management response:

Dear Mr. Siddharth Greetings from Hotel Surya Shimla......... Thanks for your visit. We are really thankful to you for writing valuable feedback for us. This will help traveller more to know about our Hotel and our services. We insure you better services always. We welcome you in advance for your next visit. Thanks n Regards Team Hotel Surya Shimla. More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 13, 2014

Its a value for money hotel. Rooms were good but the bathroom was not good. Bathroom was small and as there is no ventilation in the bathroom so it does not give a fresh feeling. Food is good and the service is also very good. Its situated very near to Bus stand so the location is also very good.

Was this review helpful? Yes 2
Management response:

Dear Akshya Greetings form Hotel Surya Shimla..... Thanks for visiting us. We also very much thankful for your review. Now renovation has been completed. Next time when ever you and your family will visit us you will find all things in proper manner. As you appreciated our food quality, room and services we thankful to you for this. Visit us... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2014

HIGHLY UNRELIABLE. If you are looking for a stress free stay in shimla (and have a family with you), DO NOT BOOK this hotel. They are extremely unreliable. Or probably their collaboration with Expedia is fatal. I booked this hotel through Expedia for New Year (12/30, 12/31), received confirmation SMS and email as well. When I reached hotel on 30th... More

Was this review helpful? Yes 1
Management response:

Dear Sir Thanks for selecting Hotel Surya Shimla for your vacation. As you are saying that you have booked Hotel through our travel partner. They are trusted travel partner with us since a very long time. Your booking was in season dates (New Year Celebration). There may be any kind of miss communication. There is process of booking confirmation. Till... More

Shimla, India
1 review
1 of 5 stars Reviewed January 5, 2014

It's the worst hotel ever I have gone to . 3rd class service, 3rd class staff, food and rest everything is also so bad that u will curse yourself that why u booked this hotel. I request u to please choose another hotel

Was this review helpful? Yes
Management response:

Dear Sir Thanks for selecting Hotel Surya Shimla for your vacation. As you are saying that you have booked Hotel through our travel partner. They are trusted travel partner with us since a very long time. Your booking was in season dates (New Year Celebration). There may be any kind of miss communication. There is process of booking confirmation. Till... More

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Additional Information about Hotel Surya

Also Known As:
Surya Hotel Shimla
Address: Circular Road, Near Victory Tunnel | Himachal Pradesh, Shimla 171003, India
Location: India > Himachal Pradesh > Shimla
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
#12 Romantic Hotel in Shimla
#64 Business Hotel in Shimla
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Surya 2.5*
Official Description (provided by the hotel):
Located on circular Road, and connected to Mall Road (5-10 minutes walk) by Hotel's own elevators. The hotel has 60 elegantly designed guest rooms including Deluxe Rooms, Luxury Room, Honeymoon suites, Executive Suites and Super Deluxe Family Suites. We offer most modern guest amenities, which include in room Tea / Coffee Maker, Digital Cable , WIFI Internet connectivity, CCTV at reception, Travel desk, In-house laundry service and doctor on call.Delicious dining options at ‘’ 180 Degree Roof Top - a multi cuisine Restaurant’ that will satisfy your taste buds. - From an appetizing breakfast to light snacks and sumptuous dinners. When it comes to planning meetings and events, the hotels experience will ensure your function is flawless. It can cater 15 persons conferencing to 250 persons banqueting. ... more   less 
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