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Clarkes Hotel

#10 of 97 Hotels in Shimla
Certificate of Excellence
The Mall, Shimla 171001, India
Hotel amenities
Clarkes Hotel
Best prices for: 1 room 1 guest
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Ranked #10 of 97 Hotels in Shimla
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
gupta_sumit_20 Delhi
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294 Reviews from our TripAdvisor Community

Traveler rating
    113
    133
    31
    10
    7
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82
100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delhi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Its a nice hotel. But the if you compare the facilities and the cost, I would say that the facilities are below expectations when you see the cost. Cons 1. They are charging 8000 per room, I expect to have free Wi-Fi, which is a pretty standard thing now a days. 2. Rooms do not have fan, though there is... More 

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Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I always wanted to stay in this property and they sure kept their word and left no stone unturned in ensuring me and my wife were absolutely amazed by their warmth and hospitality. The hotel is very conveniently located near tourist spots.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This heritage property is well maintained and managed. Feel and comfort is top notch but washrooms are not up to the mark. Staff is very polite and well mannered. We faced medical emergency in which hotel staff did their best and general manager himself stood by all the time to avoid any difficulty to be faced by us. Only major... More 

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. It was indeed a pleasure to have you stay with us, during your recent visit to Shimla. Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service. Your... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Trips to shimla would never be as memorable as this one and the credit goes to the staff at CLARKS. all of them were extremely warm, helping , ever smiling but a special mention for : Rakesh Roshan lal ji at he reception Daman - the bakery chef Mr. Mehar Singh Himanshu Would definitely visit shimla again for another awesome... More 

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have conveyed your generous compliments to Rakesh, Roshan Lal, Daman, Mehar and... More 

Noida, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice hotel and good value for money.Its is a beautiful British-Colonial heritage style place and well maintained. Food was good as dinner buffet was well spread and hospitality was really good and hotel staff really make you feel special by giving proper attention. Main USP of this hotel is it's location -> right at starting point of mall road and... More 

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. Please accept our sincere apologies for the... More 

Gurgaon, India
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at Clakes for 04 nights. Its is a beautiful British-Colonial heritage style place. Very well maintained. Though we had booked a Superior Delux Room, however to our delight we were upgraded to a Suite with no extra cost. The suite was very neat and clean. Everything was in order. Besides I liked the place for its good location... More 

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay, it was a pleasure to have been of service to you. I once again thank you for your kind words. My team and I... More 

Jalandhar, India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at Clarks for 2 nights. The best thing about the hotel that it is located at mall road shimla, centre of the city. The hotel is managing by Oberoi group that's the reason of better service. The staff were very much polite and cooperative. I booked a superior room in the hotel for three people through agoda.com. Unfortunately,... More 

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. It was indeed a pleasure to have you stay with us, during your recent visit to Shimla. Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service. Your... More 

New Delhi, India
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

VERY DISAPPOINTING, TOTAL SPOILSPORT OF OUR TRIP. The hotel firstly changed the room we booked, then they gave us a room which was smaller than a single room in a NO STAR RATED hotel anywhere in India. The staff is reluctant to work, service is extremely poor. The tea, coffee sachets are probably crores of Rs. worth for them for... More 

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us during your recent visit to Clarkes. It is motivation from discerning guests such as you, which encourages us to give our best. It has also been our focus at Clarkes to provide our valued guests with personalized service that meets high standards of hospitality. I would like to... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We loved the place and the room that was offered to us. Actually they graciously upgraded us. A true heritage hotel from 18th century and very well maintained. Staff is really well trained and very courteous. Hotel is very well located at the end of mall road... You can walk down to all the key attractions. Only drawback is that... More 

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted . Please accept our sincere apologies for... More 

London, UK
Level Contributor
114 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed May 25, 2015

I stayed at Clarkes for two nights on a month long tour of Bhutan and Northern India. I was torn between choosing Clarkes and the Oberoi Cecil, both managed by the Oberoi Group. My travel consultant advised me strongly to select Clarkes, solely on the matter of location, Clarkes being at the lower end of the Mall. How right he... More 

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay, it was a pleasure to have been of service to you. I once again thank you for your kind words. My team and I... More 

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