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All 95 Shimla hotels

Clarkes Hotel

4.0 of 5 Hotel   |   The Mall, Shimla 171001, India
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Clarkes Hotel
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84%
Ranked #11 of 95 hotels in Shimla
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Neelavsamratde New Delhi, India
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210 people have reviewed this hotel

Traveler rating
    77
    97
    23
    9
    4
See reviews for
62
69
14
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
New Delhi, India
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first Oberoi hotel which started the chain later after PRS Oberoi bought it on loan from a British couple. This hotel is very old and most of the staff are old. The rooms are nice and big and comfortable and cosy. I have stayed here couple of times. The staff are warm and friendly. Room service and... More

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Please accept our sincere apologies for the inconvenience caused due to the parking... More

Faridabad, Haryana, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is at very good location and always choose rooms on second floor and mall facing.food is good and only issue is reaching at hotel. However,pls ensure your booking done in advance and do try toy train from Simla to kalka .jakhu temple ,advance studies and chail is must visiting. further,going to kullu , Simla can be a stop... More

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay, it was a pleasure to have been of service to you. I once again thank you for your kind words. My team and I... More

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

firstly, there is no access to the hotel via any means of transport, only way to reah is stairs or upward climbing road, and u have the bear the porterage charges. next, lives upto the name of a grand heritage hotel with its british style construction and grandeur. rooms are well furnished, have satellite tv and are spacious. thanks to... More

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction, your comment on quality of food was of great concern to me. I... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Clarkes Shimla is placed at a great place...just at the start of the Mall...the main attraction of Shimla!! Having personal parking space is always a great advantage in a crowded place like Shimla during the peak Season. The staff is very polite and the ambience of all the rooms is wonderful. The food is also quite good, although we did... More

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction, your comments on quality of food, quality of housekeeping maintenance and check-out were... More

Mountain View, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in June 2014. I recommend travellers who make reservations with them be aware they are potentially fraudulent. We booked a room and were categorically informed (3 times) that an extra bed is part of the package. When the bill was presented they charged us almost INR 1,000 per day for the extra bed. Their reservations... More

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction, your comments on check-out & billing of extra bed were of great concern... More

punjab
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I have spent one night at the hotel and have one more to go. But I am very dissapointed with the very poor view from our suite due to construction work near the High court building. I guess you cant blame the hotel entirely but then such a dismal view certainly does not command the price charged by them.

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted regarding the noise. We will take this... More

Delhi
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed in Clarkes in mid June. It is heritage hotel and one should not expect too much from it like swimming pool etc. The property is very well maintained and the staffs are very polite and humble. The food was good. We have ordered pizza and sandwiches for kids and it took around 30-40mins to deliver but taste was... More

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay; it was a pleasure to have been of service to you. I once again thank you for your kind words. My team and I... More

mumbai
Contributor
19 reviews 19 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in this magnificent hotel in end march early April this year,I am sorry about the delayed review as I was a bit lazy but thought it would be absolutely unfair to the great staff and my fellow travellers not to write about it. I was born in shimla and have access to a an ancestral house here a... More

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay, it was a pleasure to have been of service to you. I have conveyed your generous compliments to Aman & Pooja. It has been... More

Gurgaon, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2014

Its a heritage hotel, so one has to appreciate the property with that taste. The property is very will maintained and the hotel has a very nice and experienced staff. The whole experience while staying at the hotel takes you 100 years back into history. Although all modern amenities are present in the hotel. Its location is right on the... More

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I once again thank you for your kind words. My team and I... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2014

we checked in on 20th june 2104. we had taken a package for 3 nights 4 days inclusive of breakfast. The quality of food that was served was very poor. The menu was same everyday same cucumber juice and watermelon juice. Everyday we had same paranthas, puris , baked potato wedges, sour curd and even same desserts in dinner. nothing... More

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction, your comment on quality of food was of great concern to me. I... More

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Additional Information about Clarkes Hotel

Address: The Mall, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarkes Hotel 4*
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Also Known As:
Shimla Clarkes Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Shimla #9 Romantic Hotel in Shimla
Hotel Class
Number of rooms
32

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