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Clarkes Hotel

#8 of 96 Hotels in Shimla
Certificate of Excellence
The Mall, Shimla 171001, India
Hotel amenities
Clarkes Hotel
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Ranked #8 of 96 Hotels in Shimla
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Phardeep C
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272 reviews from our community

Traveler rating
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    29
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel was a lovely little haven for our 8 party visit. Nothing was too much for the staff and they were very accommodating on our late arrival. The breakfast was lovely and additional food was catered for upon request. The location is prefect, promptly placed on the Mall and I loved the architecture and design of the hotel, I... More 

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Delhi, Delhi, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A heritage hotel with a lot of old world charm and great service... food needs improvement. The location on Mall road is great you are in the middle of things. The staff was the biggest USP courteous and quietly efficient.

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Chester, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were thrilled to stay in this historic hotel as part of a North India tour. Bedrooms were fine and food was good. Many of the staff were dressed in white uniforms which looked very old and grubby. I would suggest to the hotel manager that if you are going to dress your staff in white then you need to... More 

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted regarding the staff uniform and internet facility.... More 

Ware, United Kingdom
Top Contributor
73 reviews 73 reviews
71 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is situated at the bottom of the Mall on a side of a hill within a pedestrian area which means access is by a steep slope or by steps from a car park below. Our bags were carried between our guide porter and ourselves. Once inside it is like stepping back into the early twentieth century. We stayed for... More 

Was this review helpful? Yes 3
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted regarding the WIFI. We will take this... More 

Watford, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel in March 2015 for 2 nights with my husband. Firstly we had a little trouble finding the hotel but when we did find it, it appeared that there was no parking outside the front of the hotel. You need to park at the back and walk a number of steps to the top of the road... More 

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. We will take this into considerations. Please... More 

Manchester, United Kingdom
Top Contributor
57 reviews 57 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel combines traditional with luxury. It has been used as a hotel since being built in 1898, which at that time was right in the hey day of the British Empire in India using Shimla as it's Summer retreat. The building is charming if a little creaky, but quality is maintained with an excellent food offering and friendly staff.... More 

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay, it was a pleasure to have been of service to you. I once again thank you for your kind words. My team and I... More 

Top Contributor
61 reviews 61 reviews
42 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Walked from Cecil to Clarke to have breakfast Staff very courteous Waffles very tasty. So was the egg white omelette & Dosa The dining hall without any .pillars, offers a panoramic view of the surrounding forests, hills. Enjoyed the warmth & attention from service staff

Was this review helpful? Yes 3
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I once again thank you for your kind words. My team and I look forward to welcoming you back to Shimla and every endeavor will be made to ensure that Clarke’s Hotel becomes your home when... More 

dorset
Top Contributor
53 reviews 53 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is accessed by many steps so you need the porters that are there to carry your luggage...unfortunately we tried to carry our own as we were not sure the y were bona fide as they have nothing identifiable on them e.g badge..uniform etc., The room we were given had no views and we were upgraded to a lovely... More 

Was this review helpful? Yes 3
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. We will take this into considerations. Please... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Because of it's age, you trade a little in terms of modern amenities for classic charm. That is the case here. There is no heat so instead you rely on space heaters which is a pain and the room never really felt warm enough. In the summer this would not be an issue but in the winter or in-between season,... More 

Was this review helpful? Yes 4
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. We will take this into considerations. I... More 

Pune, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is located on mall road which means you can spend your day visiting places nearby but the evening can be spent on the mall road which is like a walking plaza (vehicles are not allowed). The hotel rooms and staff is really nice. Restaurant is bit overpriced compared to other places but the food quality is very good.

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. We will take this into considerations. I... More 

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