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Clarkes Hotel

#8 of 99 Hotels in Shimla
Certificate of Excellence
The Mall, Shimla 171001, India
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1 room 1 adult
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337 Reviews from our TripAdvisor Community

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Brighton, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

A great heritage hotel in Shimla. The original hotel there and has been since 1898. (See their website for more in depth information) Again the history here is overwhelming. The check in was very good. My room was number 20, a very big room with a separate small hall, main bedroom, dressing area and bathroom. There is no heating installed... More 

Helpful?
Thank countessfoxylady
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted in regards of internet facility. We will... More 

London, England, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As far as food is concerned, this Hotel outshines.Everything from Quality, Taste, Authenticity, Hygiene, Service, Presentation, Variety, Care, Style, Atmosphere, Number 1 in all. The chef and his team all dress in the most exquisite manner and make you feel like a Lord where no special requests for a dish is too much, the motto is " everything is possible"...... More 

Helpful?
Thank gVasa
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have conveyed your generous compliments to our staff. I once again thank... More 

New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It is a Jewel in a Crown. Stayed here for 3 nights and the stay was great. The hotel has a great peaceful location with feel of British Era. The rooms are good and well maintained. Staff quite helpful and food is too good to describe. Snowed a little last nite which made it all the more great. Overall a... More 

Helpful?
Thank Priteshdel
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have conveyed your generous compliments to our staff. I once again thank... More 

New Delhi, India
Level Contributor
85 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While we were a little disappointed when we first entered the property, the lobby itself is very small and looks more like a family living room, its not flashy or overtly luxurious, but slowly over the two nights/three days we stayed here, the impeccable Oberoi service and the understated charm of elegance bowled us over to fall in love with... More 

Helpful?
Thank ashisharchitect
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction, your comment on hotel architect was of great concern to me. I would... More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at Clarke's hotel during a family holiday to India. While the experience wasn't 100% positive, this hotel has a lot to recommend it. It has a fantastic location, on the Mall road, in a city where, it would seem, good and well located hotels are rare. The staff are a great asset: really welcoming and eager to... More 

Helpful?
Thank AlexandraH1960
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction, your comments have been well noted. I would like to assure you that... More 

Gurgaon, India
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 6, 2016

We spent a lovely vacation at the Oberoi Clarkes. It retains its stately, heritage, colonial old world charm. The character and feel of the property is wonderful as is the ambience and the staff. We arrived much earlier than expected , at 7am, and the staff went all out to ensure that we were comfortable. Luckily they had a room... More 

Helpful?
Thank JustOneLifetoTravel
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have conveyed your generous compliments to our staff. I once again thank... More 

New Delhi, India
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2016 via mobile

Remember it's quite a few steps till the reception. But the rooms shall make up for it. The staff here is helpful. Do have breakfast here if possible, its delicious!! Also its located at the heart of the town.

Helpful?
Thank Manish J
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have conveyed your generous compliments to our staff. I once again thank... More 

Nha Trang, Vietnam
2 reviews
5 of 5 stars Reviewed January 5, 2016

We had a fantastic dinner at this restaurant. The food was very good, well cooked and the service was excellent. The waiters were very attentive, yet not overbearing. I would highly recommend this restaurant for dinner if you are in Shimla.

Helpful?
Thank Andrea R
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have conveyed your generous compliments to our staff. I once again thank... More 

New Delhi, India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

Well the check in was fast and the welcome drink was refreshing. It's a beautiful property with luxurious interiors. The room was top notch with all the modern facilities. The view from the room was good. The only thing which needs improvement is the menu in buffets. Rest all is good. Enjoy your stay..

Helpful?
Thank vashishtanshu
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I once again thank you for your kind words. My team and I... More 

Colombo, Sri Lanka
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 17, 2015

Known as good. Need to pay for porters to take our bags to the hotel. I paid 1200 INR, Hotels is in the MAll road and No cars allowed. Hotel also not providing the serivice to take our bags in and out. Morning Buffet is not as expected for me. I wanted many indian food but it just few amarican... More 

Helpful?
1 Thank NuwanKuruwitaarachch
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. Please accept our sincere apologies for the... More 

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