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Clarkes Hotel

#7 of 97 Hotels in Shimla
Certificate of Excellence
The Mall, Shimla 171001, India
Hotel amenities
Clarkes Hotel
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Ranked #7 of 97 Hotels in Shimla
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
AnthonyIG London, UK
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285 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, UK
Top Contributor
108 reviews 108 reviews
97 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at Clarkes for two nights on a month long tour of Bhutan and Northern India. I was torn between choosing Clarkes and the Oberoi Cecil, both managed by the Oberoi Group. My travel consultant advised me strongly to select Clarkes, solely on the matter of location, Clarkes being at the lower end of the Mall. How right he... More 

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new delhi
Top Contributor
54 reviews 54 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had stayed at the Cecil before and this is the uderstated Oberoi property. Without a doubt, it is a better location being on the Mall. When we were there, a film crew was also shooting so the Bollywood quotient perhaps added to pur stay but everything was perfect- food, service an stay. Would go back in a heartbeat

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Ahmedabad, India
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited clares -shimla with family in April 2015. Its a old british property n now owned by oberoies hotels. Its a heritage hotel. we stayed in premier room. These rooms are very spacious n clean. The staff over there is very polite , Helpful n smiling. The Advantage in staying in this hotel is its on Mall road n... More 

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. We will take this into considerations. Please... More 

Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed with Clarkes for two nights and had one of the best experience. Staff was very polite and courteous. Breakfast was okay but Dinner must be appreciated. I recommend atleast one dinner should be opted in Clarkes restaurant, we went with chefs recommendation but do not regretted it. Good for families located on mall itself I will definitely give... More 

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. We will take this into considerations. Please... More 

MUMBAI, INDIA
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is the place to stay in Shimla if you want to enjoy Shimla. This is a lovely heritage hotel located at the end of Mall Road which has lot of charm and history attached. We had booked 5 months in advance and hence got a better rate and thanks to Mr. Bhatia we were upgraded and stayed in Room... More 

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted regarding room cleanliness, ventilation & wifi. We... More 

Royal Tunbridge Wells, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights and were charmed by the raj type elegance, the lovely staff and the excellent breakfasts. The views over Shimla are fabulous - eagles wheel in the sky and the rooms are very comfortable.

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay, it was a pleasure to have been of service to you. I once again thank you for your kind words. My team and I... More 

Oxford, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a lovely heritage hotel. Staff were very friendly and helpful. Our room was very spacious and comfortable. We enjoyed a lovely vegetarian thali for our evening meal and for breakfast the dosas were very nice.

Was this review helpful? Yes 1
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was a pleasure having you stay with us at Clarke’s Hotel, Shimla. We thank you your valuable comments on Trip Advisor. I am delighted to note that you have had an enjoyable stay, it was a pleasure to have been of service to you. I once again thank you for your kind words. My team and I... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clarkes Hotel stands very elegantly at one end of the Mall exuding charm and history. It is the oldest heritage hotel in Simla and amongst the relatively few surviving nineteenth century establishments and British style buildings there. Part of the Oberoi Group of hotels, it is the first one which Mr. M.S. Oberoi, the founder of the group, had acquired.... More 

Was this review helpful? Yes 2
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted. We will take this into considerations. Please... More 

Boston, United Kingdom
Top Contributor
53 reviews 53 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights, found it pretentious with slow, poor service. Supposed to be a heritage hotel, outside fulfills this title, however the decor inside lacks charm or imagination. There are no old photographs, paintings, memorabilia; instead the walls are lined with cheap, nasty prints of the sort that would grace a Travelodge, bearing no relationship to the hotel,... More 

Was this review helpful? Yes 3
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us during your recent visit to Clarkes. Thank you for sparing your time and posting your review of our hotel on Trip Advisor. It is motivation from discerning guests such as you, which encourages us to give our best. It has also been our focus at Clarkes to provide... More 

East Yorkshire
Top Contributor
52 reviews 52 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights whilst on a tour of North India. So close to the town full of atmosphere. The staff just wanted to make our trip fabulous and it was. Nothing was too much trouble. The hotel was really quaint. The internet was no good though. The breakfasts were very good. I would have liked the chef... More 

Was this review helpful? Yes 4
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review

Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your comments have been well noted regarding internet facility and chef uniform. We... More 

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