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All 95 Shimla hotels

Woodville Palace

3.0 of 5 Hotel   |   Raj Bhawan Road, Shimla 173206, India
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63%
Ranked #26 of 95 hotels in Shimla
A recent review
4 of 5 stars reviewed 2 weeks ago
saurabhargava New Delhi, India
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  • Reviews (186)
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186 people have reviewed this hotel

Traveler rating
    50
    67
    32
    17
    20
See reviews for
70
59
4
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Delhi, India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the hotel for a night and toured the property extensively. The main building is stunning and magnificent. The old world charm is very evident and one can feel it once you walk in. The hollywood bar is a cosy intimate corner of the hotel and a place where you can spend hours sipping a single malt. Very few... More

Was this review helpful? Yes 1
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Mr. Bhargava, Thank you for your feedback on TripAdvisor. We are glad to hear you enjoyed your tour of our property. We take pride in preserving our heritage to provide a unique experience to our guests. We do look forward to hosting you in the future. Kind regards, Divraj Singh Jubbal More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Maybe we expected to much from the place since it looked truly amazing on pictures. We arrived by the beginning of august, slightly off season at the end of an amazing one month journey through the great north west of India. The staff from the beginning appeared to be not very friendly or welcoming, and the bathroom of our deluxe... More

Was this review helpful? Yes 2
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear guests, Thank you for providing feedback on TripAdvisor. We apologize for not meeting your expectations on your stay at our property. We have taken the feedback into account and worked on our services as a result. We do hope that you would give us another opportunity to extend our hospitality in the near future. Kind regards Divraj Singh Jubbal More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

Woodville holds special memories for me for I stayed there with my parents 2 years ago and I came back this June to escape the summer heat of Punjab. I am glad to say that the staff remembered me and went out of their way to be of any assistance. If you prefer old style colonial charm combined with a... More

Was this review helpful? Yes 2
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Sir, Thank you for your kind review. We are delighted to learn that you had a nice break on your second visit to our property. We do look forward to your next visit to the Queen of the Hills. Kind regards, Divraj Singh Jubbal More

east coast
Top Contributor
91 reviews 91 reviews
66 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 25, 2014

A nice old 1930s built house converted into a hotel some years ago. Convenient setting slightly above the town, with pleasant gardens and nice old trees. A large extension being built but as with so many Indian hotels, perhaps they should improve the existing accommodation before building more! Good sized bedroom with inadequate pillows, couldn't get the TV to work,... More

Was this review helpful? Yes 1
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Guests, Thank you for your comments on TripAdvisor. We were sad to hear of your experience. We are in the process of renovations in a phased manner and have 3 rooms which have been completed this month. We do hope you try our new rooms in the future. Kind regards, Divraj Singh Jubbal More

Colombo, Sri Lanka
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 22, 2014

I utilized the coupons to Visit Shimla at the Woodville Palace. While the property has a lot of history, and glamour as the Erstwhile Royals are still in residence, the state of upkeep of the property leaves a lot to be desired. The size of the rooms is understandably the typical Hill size. Some aspects of service leave a lot... More

Was this review helpful? Yes 1
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Guest, Thank you for providing your valuable feedback on TripAdvisor. Please accept our apologies for the short coming during your stay. We have taken measures to ensure your comments have been addressed. We have passed on your positive feedback to the chefs. We do hope you will give us an opportunity to extend our true hospitality in future. Kind... More

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2014

Pros - proximity to the mall road (15-20 mins walk), away from the crowd Cons - bad service, staff always in a bad mood, bad breakfast, average room service food, rooms in a bad condition (guess they are renovating) AVOIDABLE...

Was this review helpful? Yes 1
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Guest, Thank you for your feedback. We are sad to hear your trip was not satisfactory. We do hope that you will give us another chance to extend our hospitality post our renovation. Kind regards, Divraj Singh Jubbal More

Bangalore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 13, 2014

Shimla was our first stop in our hill station tour and Woodville was recommended by a friend. Our first impression was that it looked wonderful. It was a palace and it had royalty written all over it. We stayed in the deluxe rooms for 3 days and found the service just all right. The place is quiet and the food... More

Was this review helpful? Yes 2
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Guest, Thank you for providing a review on TripAdvisor. We are glad to know you had a pleasant stay. We will incorporate your comments on service into our next training session. We do look forward to welcoming you back on your next trip. Kind regards, Divraj Singh Jubbal More

Auckland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2014

Our stay at Woodville was pleasant. The property really looks like a palace and is majestic. The rooms were nice and spacious and the service was prompt. Being our first stop in our hill station tour in India, I guess probably expected more from a hotel of this category. There was nothing wrong in particular, but I guess we just... More

Was this review helpful? Yes 4
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Guest, Thank you for your comments on TripAdvisor. We are grateful you had a pleasant stay and look forward to welcoming you back in future. Kind regards, Divraj Singh Jubbal More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 11, 2014

Stayed 2 nights in a 'Deluxe' room - After looking through dozens of Shimla hotels with hygiene issues as per the reviews, we finally settled on Woodville Palace as it looked like the best option within our budget, but boy, was I disappointed! The good: - Vintage factor, since this is a former palace. The royal family's stuff and photos... More

Was this review helpful? Yes 1
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Guest, Thank you for providing feedback on TripAdvisor. We are happy to hear that you appreciated our heritage. We are in the process of renovating our rooms and facilities and hopefully will be in time for your next visit. Kind regards Divraj Singh Jubbal More

Chandigarh, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 1, 2014

Its a heritage property allright, but the maharaja's would have shot them for their shoody service! The morning tea take a good 90 mins to reach the room from the time a call is made to the kitchen, and calls reminding that an order was placed go ignored. Having said that, The property is by all means(all other means )... More

Was this review helpful? Yes 2
divrajjubbal, Owner at Woodville Palace, responded to this review

Dear Guest, Thank you for providing comments on TripAdvisor. We have forwarded your feedback to our chefs and service staff. We take pride in our hospitality and were delighted to read your comments. We will look at improving our service. We look forward to seeing you on your next visit. Kind regards, Divraj Singh Jubbal More

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Additional Information about Woodville Palace

Address: Raj Bhawan Road, Shimla 173206, India
Location: India > Himachal Pradesh > Shimla
Price Range (Based on Average Rates): $
Hotel Class:3 star — Woodville Palace 3*
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Also Known As:
Woodville Palace Shimla
Woodville Palace Hotel Shimla

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Woodville Palace houses 31 rooms, inclusive of the royal cottage and royal suite, which have been tastefully decorated into theme rooms. In the tradition of most heritage hotels, no two rooms are alike in decor and yet they offer that same high quality service and comfort to the guests. ... more   less 
Number of rooms
30

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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