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Hotel Emperor Palms

15 a-7, Wea. Near Karol Bagh Metro Station | Opp. New Bloom School, New Delhi 110005, India
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Hotel Emperor Palms
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Hotel Emperor Palms
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137 reviews from our community

Traveler rating
    51
    48
    12
    11
    15
See reviews for
25
32
17
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2015 via mobile

The room was clean and the people were very helpful. The hotel is very close to the metro station and its fairly close to the airport. They have a luggage check in service and they provide a boiler in the room.

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

We had stayed in the hotel in February with my family. The hotel is very well located in the heart of Karol bagh with both the market and methi ro being close. The executive rooms were very good with otheir food being to our liking. The best thing abt the hotel is their service I warm. Everyone wasso courteous and... More 

Was this review helpful? Yes 4
Ocean Grove, Australia
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 5, 2015

Hotel is a little tired, quality of rooms varies dramatically, all beds are hard as a rock, led lights have been fitted badly and need patching, the lights blinked when we plugged into power points, light switch came out of the wall, our room had hot water but others in our group did not , it was very hard to... More 

Was this review helpful? Yes 5
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 3, 2015

We had the worst experience at this hotel. Our plane was delayed by 3 hours, we then endured an hour long cab journey from New Delhi airport as our taxi diver could not find the hotel (the hotel sign lights were not working). The hotel was in a very run down poor area of Delhi and i was not happy... More 

Was this review helpful? Yes 5
Brisbane, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 23, 2015

Not sure where the rooms shown on this hotel website are, because we certainly did not see any of this quality! We travelled as a group and certainly none of us got any rooms that were any good. Maybe tour groups get a different set of rooms? Our room was dirty, mould on the walls, bedside lamps that flickered everytime... More 

Was this review helpful? Yes 7
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 15, 2015

I have booked this hotel for my friend on 24/1/2015 for check in on 15/2/2015 and when he checked in hotel people ( Gurmeet Singh) told them that hotel is full and he was trying to accommodate in another shaggy room . Such a fraudster they are. How can a hotel told them there is no rooms available after confirming... More 

Was this review helpful? Yes 8
kathmandu
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 8, 2015 via mobile

While my first visit was decent, I had confirmed my second visit on makemytrip and even told the owner of the hotel to hold our rooms. However, upon return the receptionists said that our rooms weren't available! When we asked why, he vaguely replied that we had not confirmed despite of a black and white confirmation which I had in... More 

Was this review helpful? Yes 4
Pune, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2015

This hotel did not let us down any bit. breakfast was sumptuous..taste was excellent. Rooms were classy with a mini fridge. We asked for random services, and we got it with all the love. We had been here on 29 Dec - 01Jan, arrived late from 31st Party and were very hungry- at 3.00 am in the night, we were... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 22, 2014

I stayed last week with my wife for 4 nights and had an amazing experience. The rooms are very comfortable and cosy. The main thing to note is that there is 24 hours food service available in the room which makes it different from other hotels. The staff was very courteous, the hotel has a great aura and the food... More 

Was this review helpful? Yes 1
HotelEmperorPalms, Guest Relations Manager at Hotel Emperor Palms, responded to this review

Dear RN GUPTA, Many thanks for staying with us at HOTEL EMPEROR PALMS New Delhi and reviewing us in this forum. We are delighted to read your shining review of our hotel.for our 24hr food service we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening... More 

2 reviews
5 of 5 stars Reviewed December 13, 2014

I was There with my husband in November for 3 days and We had a good times there..We really like the room, It's Clean & Modern. Friendly Services And Breakfasts was too good..It's Suitable for Couples, Family and Etc :)

Was this review helpful? Yes
HotelEmperorPalms, Guest Relations Manager at Hotel Emperor Palms, responded to this review

Dear veenie R Many thanks for staying with us at hotel emperor palms New Delhi and reviewing us in this forum. We are delighted to read your shining review of our hotel.it is our constant endeavor to provide our guests with the best services and facilities.we are a preferred choice for business and leisure travelers around the world and your... More 

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