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Hotel Emperor Palms

3.5 of 5 15 a-7, Wea. Near Karol Bagh Metro Station | Opp. New Bloom School, New Delhi 110005, India
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Hotel Emperor Palms
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Hotel Emperor Palms
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134 reviews from our community

Traveler rating
    50
    47
    11
    11
    15
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25
32
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39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

We had the worst experience at this hotel. Our plane was delayed by 3 hours, we then endured an hour long cab journey from New Delhi airport as our taxi diver could not find the hotel (the hotel sign lights were not working). The hotel was in a very run down poor area of Delhi and i was not happy... More 

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Not sure where the rooms shown on this hotel website are, because we certainly did not see any of this quality! We travelled as a group and certainly none of us got any rooms that were any good. Maybe tour groups get a different set of rooms? Our room was dirty, mould on the walls, bedside lamps that flickered everytime... More 

Was this review helpful? Yes 4
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have booked this hotel for my friend on 24/1/2015 for check in on 15/2/2015 and when he checked in hotel people ( Gurmeet Singh) told them that hotel is full and he was trying to accommodate in another shaggy room . Such a fraudster they are. How can a hotel told them there is no rooms available after confirming... More 

Was this review helpful? Yes 5
kathmandu
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

While my first visit was decent, I had confirmed my second visit on makemytrip and even told the owner of the hotel to hold our rooms. However, upon return the receptionists said that our rooms weren't available! When we asked why, he vaguely replied that we had not confirmed despite of a black and white confirmation which I had in... More 

Was this review helpful? Yes 4
Pune, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

This hotel did not let us down any bit. breakfast was sumptuous..taste was excellent. Rooms were classy with a mini fridge. We asked for random services, and we got it with all the love. We had been here on 29 Dec - 01Jan, arrived late from 31st Party and were very hungry- at 3.00 am in the night, we were... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 22, 2014

I stayed last week with my wife for 4 nights and had an amazing experience. The rooms are very comfortable and cosy. The main thing to note is that there is 24 hours food service available in the room which makes it different from other hotels. The staff was very courteous, the hotel has a great aura and the food... More 

Was this review helpful? Yes 1
HotelEmperorPalms, Guest Relations Manager at Hotel Emperor Palms, responded to this review

Dear RN GUPTA, Many thanks for staying with us at HOTEL EMPEROR PALMS New Delhi and reviewing us in this forum. We are delighted to read your shining review of our hotel.for our 24hr food service we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening... More 

2 reviews
5 of 5 stars Reviewed December 13, 2014

I was There with my husband in November for 3 days and We had a good times there..We really like the room, It's Clean & Modern. Friendly Services And Breakfasts was too good..It's Suitable for Couples, Family and Etc :)

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HotelEmperorPalms, Guest Relations Manager at Hotel Emperor Palms, responded to this review

Dear veenie R Many thanks for staying with us at hotel emperor palms New Delhi and reviewing us in this forum. We are delighted to read your shining review of our hotel.it is our constant endeavor to provide our guests with the best services and facilities.we are a preferred choice for business and leisure travelers around the world and your... More 

Bathinda
1 review
5 of 5 stars Reviewed December 13, 2014

Me and my friend stayed here for 4 days. We had a deluxe room which was extremely spacious and comfortable. Excellent really. Bathroom great and the shower easily worked. The staff are friendly and helpful. It is within walking distance of all city attractions.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

I stayed in d hotel for 2 days..First it is located near d metro station..Second you can easily move in the Karol Bagh market..which makes it a happening place.. When I entered the hotel, it was well maintained nd looked updated..Staff was really helpful nd had a nice smile, eager to help you out always.. Rooms are updated and properly... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

Excelent hotel at best price with classy interiors and courteous staff . Rooms are recently renovated gives a feeling of staying in5 star property. Resturant looks like a palace with tasty and mouth watering dishes . Centrally located with near metro .

Was this review helpful? Yes 1
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Additional Information about Hotel Emperor Palms

Address: 15 a-7, Wea. Near Karol Bagh Metro Station | Opp. New Bloom School, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Emperor Palms 3.5*
Number of rooms: 18
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