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All 594 New Delhi hotels

Pooja Palace Hotel

3.0 of 5 Hotel   |   15A/11 W.E.A Ajmal Khan Road, Opp Pooja Park | near Karol Bagh metro station, New Delhi 110005, India (Biden Pura)
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Ranked #145 of 594 hotels in New Delhi
A recent review
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95 people have reviewed this hotel

Traveler rating
    31
    36
    16
    5
    7
See reviews for
8
16
28
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Bangkok, Thailand
1 review
4 of 5 stars Reviewed yesterday NEW

Pooja Palace, is a compact little hotel located in the heart of Karol Bhagh which allows convenient shopping and at the same time a cozy little place to relax. It is clean and provides excellent service with quick response from all members of the staff... Furthermore it's guaranteed they don't screw up your booking as once you email them you... More

Was this review helpful? Yes
Kozhikode, India
1 review
5 of 5 stars Reviewed 2 weeks ago

We got an information from our party that they have kept 10 sovereign of gold in Room No 109. They have forgot to take the same while checking out the room. The party has informed your hotel about the same and got an information that it is safe in the hotel and you will handover the same to our party.... More

Was this review helpful? Yes
Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Their service and hospitality is excellent, extended supports, good rooms, hot water on request any time if necessary, travel desk support, we are looking forward our continue stay in this hotel and we want to recommend to other too, value for money

Was this review helpful? Yes 1
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir, Appreciation from your side motivates us and our staff to work harder.We are deeply obliged. Sheetal. More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Best Hotel Good rooms Courteous Staff Free Wifi Renovated rooms There are enough street food in and around this place Very near to the Karolbagh metro This is the best hotel to select whether you are a travelling on business or with family. I would recommend this hotel for everyone.. Even when they are fully booked they provide accommodation in... More

Was this review helpful? Yes
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir/Madam, Thank you for your kind words of appreciation. Looking forward to your next visit, Sheetal. More

Hanumangarh, India
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Our experience with Pooja Palace was really good. Friendly Staff with quick service. Clean and well arranged rooms. Excellent wifi connection made it easy for my friend to talk to his family in Thailand. Well maintained bathroom with running hot water. Also it is close to metro station which makes commuting easier.We enjoyed spending time at the terrace garden. Felt... More

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hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir, Thank you for your positive feedback. Looking forward to your next visit, Sheetal. More

Coromandel, Black River, Mauritius
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2014

This was my first trip to India; we reached Delhi early morning and the hotel at around 9am. Gladly, we were given early check in by the hotel with no extra charge. The room first allocated to us was ok, but had no window; upon our request, we were given another room. The rooms are reasonably sized with clean sheets... More

Was this review helpful? Yes 1
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir/Madam, Thank you for your response.We are glad you enjoyed your stay in our hotel. The hotel is treated with regular pest control and, after looking into the matter, we think there was some misunderstanding regarding your complaint. Sheetal. More

Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2014

A very basic hotel. Not sure how clean the sheets were. The bathroom wasn`t very clean either. The staff is quite friendly, but the sleepy guy in the reception at arrival wasn't even able to say hello. The rooftop can be used, but it doesn't seem to be used for dinner.

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hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir/Madam, We regret the hotel did not meet your expectations. This is a budget category hotel with basic minimal rates and is certainly not a palace.But we do try our best to provide the best of services at such nominal costs.Thank you for your feedback as we will try to improve more. Sheetal. More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed March 15, 2014

I had a night flight back to Mumbai but due to some unfinished work I had to stay a night in Delhi.My friends suggested Pooja Palace Hotel. I reached there at 12am and was immediately checked in. The hospitality was beyond my expectations. At my request I was served a hearty meal at that time of the night. All my... More

Was this review helpful? Yes
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir/Madam, Thank you for your kind words of appreciation.It was our pleasure to be at your service. Looking forward to your next visit, Sheetal. More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 14, 2014

This was my first trip to India and it was great. My stay at the Pooja Palace Hotel was a big factor in making the trip successful. The staff was professional at all times and the hotel services were top notch. I had a single room with a king size bed - clean and comfortable. The hotel is located about... More

Was this review helpful? Yes
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir/Madam, Thank you for your kind words of appreciation.Such positive feed back motivates our staff to put in more efforts to make your stay even more comfortable. Looking forward to your next visit, Sheetal. More

Mumbai
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2014

I reached the hotel at 11pm and was told that they dint had enough rooms so was made to walk with my luggage to a hotel some half a km away to accommodate me in a different hotel. I was with another person who had booked room in the same hotel and had met same situation to his horrible experience... More

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review

Sir, We regret the inconvenience caused. All the hotel bookings are done according to rooms available but in rarest of rare circumstances sometimes(as in your case) a guest at the last moment decides to extend his stay with us, in which circumstances we become helpless . But we make it a point to book a better hotel for you, where... More

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Additional Information about Pooja Palace Hotel

Address: 15A/11 W.E.A Ajmal Khan Road, Opp Pooja Park | near Karol Bagh metro station, New Delhi 110005, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #145 of 594 hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pooja Palace Hotel 3*
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