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Hotel Sunstar Heritage

#22 of 648 Hotels in New Delhi
Certificate of Excellence
8A/43, Wea, Channa Market | Karol Bagh, New Delhi 110005, India
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1 room 1 guest
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119 Reviews from our TripAdvisor Community

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Traveler rating
    85
    15
    9
    7
    3
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22
29
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
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  • All months
    (119)
  • Mar-May only
    (26)
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    (26)
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All months
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I happen to stay at this hotel sunstar heritage due to non availability of room in Hotel Sunshine. I had stayed in Hotel Sunshine in January 2015 and again decided to stay there. I had not done any booking before coming to Delhi as I was sure that I will get a room in Hotel Sunshine. But to my surprise... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 3, 2015

I booked some nights to stay at this hotel, when I talked to the staff they said it was not possible to stay due to protests in the area. However they continued to charge me full rate even though I couldn't get to the hotel and I had already spoken to the staff...... DO NOT STAY HERE!

Was this review helpful? Yes 1
akt1957, General Manager at Hotel Sunstar Heritage, responded to this review

Dear Guest, Thank you very much for your valuable feedback. We are indeed disappointed that our team failed to apprise you about the nuisance of touts and miscreant drivers. Everyday a large number of tourists are swindled by them. There were in fact no protests going on in the area where the hotel is located (you can check the news).... More 

Mumbai (Bombay), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 24, 2015 via mobile

Hey i have no words to express my feelings because when i stayed in this hotel...the entertainment level and comfort level is always above the expectation this time i visit to delhi for spending my vacation.Really yaar everytime we enjoy a lot.The staffs were very coperative they are always ready to help the guests..and they really treat the guest just... More 

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Prescott, Arizona
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 20, 2015

The staff was extremely friendly and helpful. The rooms were very clean and the AC worked great. Our Steward, Shivan was incredible. He delivered room service to us very promptly and he was very helpful with any of our requests. He always smiled and appeared to like his job and really care about the guests.

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 3, 2015

Clean Rooms, Friendly Staff, WiFi, Room Service has great food, great heritage features throughout the hotel including a really cool old lift, we stayed here after moving from an unsuitable hotel and were pleasantly surprised at the comfort of the rooms and the friendly staff who understood English well and were .eager to be of help. I would recommend sole... More 

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Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 2, 2015

We had arrived in Dehli not knowing much of the city. I found the Hotel through Trip Advisor and liked a lot of the reviews. What a wonderful hotel in a great area. Very easy to reach from the airport. Although it took almost an hour to get here, it was very easy to reach. The man at the desk... More 

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 30, 2015

This was a good budget city hotel. Rooms were comfortable although a little dated. Staff were very attentive and breakfast was adequate. Didnt seem like a very touristy area. Bathroom was also dated. Wifi good in one room but not the other

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

Hotel heritage is the best hotel in karol bagh delhi.5mnt walking distance from metro station.hotel room is very clean and neet food is good free wifi.transport facility. Shopping center also very close .

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

Really a grt and no.1 hotel in delhi this hotel is very good fot those who love peaceful environment,shopping and purpose of delhi sideseen.If u take a room in delhi so u must invest in this.Really it's a grttttt.I like the food,cleanness and behaviour of all the staffs...but this time i look every staff is scary by there Managing director.I... More 

Was this review helpful? Yes 4
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

First of all let me tell you, this hotel is one of the five Sunstar Group Hotels. Three hotels are located in a row, this is in the centre. Location is good though street is bit narrow but this is the matter of concern for those who owns big cars. Walkable distance from Metro Station. Karol Bagh market is 300-400... More 

Was this review helpful? Yes 4
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